‘Listening’ as the ‘Master Art’. It is more challenging than reading as I previously said here. I cannot think of underlining or highlighting the spoken words or the sound waves. They are ‘virtually visible to my ears’ and once articulated and once missed by me is a ‘gone word’. Everything in life doesn’t have a ‘Play Again’ button. Unlike reading, listening is not visibly documented. The book in your possession won’t mind if you missed two-three sentences and you can read them again- all at your convenience. Listening- if you don’t listen to me, I can see that and will mind the negligence-even to a single word.
Empathic listening is a disciplined approach that improves trust and relationships in the workplace by comprehending the emotional and intellectual content of the speaker. It entails paying attention to the speaker's emotions, accepting them, and listening carefully. In order to engage in empathetic listening, one should refrain from asking direct questions, echo the speaker's ideas and feelings, listen calmly, and pay attention to their body language. Be sincere in your request for feedback, but refrain from changing the speaker's mind. Control your emotions and put comprehension first. Gaining the speaker's trust enables more open communication of information, which improves results. Ignoring, pretending to listen, selective listening, attentive listening, and active or empathic listening are examples of effective listening levels. The intention is to include every listener in the discussion.
Empathic listening is a structured listening and questioning technique that allows individuals to develop and enhance relationships with a stronger understanding of what is being conveyed, both intellectually and emotionally. It helps to win the trust of team members and addresses the root cause of workplace problems. To use empathic listening skills:
1. Listen patiently to what the other person has to say, even if you do not agree with it.
2. Show acceptance, though not necessarily agreement, by simply nodding or injecting phrases such as "I understand" or "I see."
3. Try to get a sense of the feelings that the speaker is expressing and stay mindful of the emotional content being delivered as well as the literal meaning of the words.
4. Think of yourself as a mirror and repeat the speaker's thoughts and feelings back to them.
5. Encourage the speaker to continue with their message by
Empathic listening is a disciplined approach that improves trust and relationships in the workplace by comprehending the emotional and intellectual content of the speaker. It entails paying attention to the speaker's emotions, accepting them, and listening carefully. In order to engage in empathetic listening, one should refrain from asking direct questions, echo the speaker's ideas and feelings, listen calmly, and pay attention to their body language. Be sincere in your request for feedback, but refrain from changing the speaker's mind. Control your emotions and put comprehension first. Gaining the speaker's trust enables more open communication of information, which improves results. Ignoring, pretending to listen, selective listening, attentive listening, and active or empathic listening are examples of effective listening levels. The intention is to include every listener in the discussion.
Empathic listening is a structured listening and questioning technique that allows individuals to develop and enhance relationships with a stronger understanding of what is being conveyed, both intellectually and emotionally. It helps to win the trust of team members and addresses the root cause of workplace problems. To use empathic listening skills:
1. Listen patiently to what the other person has to say, even if you do not agree with it.
2. Show acceptance, though not necessarily agreement, by simply nodding or injecting phrases such as "I understand" or "I see."
3. Try to get a sense of the feelings that the speaker is expressing and stay mindful of the emotional content being delivered as well as the literal meaning of the words.
4. Think of yourself as a mirror and repeat the speaker's thoughts and feelings back to them.
5. Encourage the speaker to continue with their message by
Communication Process and 7 C's of Communication and Concept of CommunicationParveen Kumar Sharma
Through participation in the course students will develop the following skills:
• Understand the nature, scope, and power of processes
• Analyse communication most
groups and teams
• Listen and give
• Deliver
to make choices about the way to communicate and deliver messages in
appropriately
in contexts that may require power point,
communication
situations and audiences
effective and efficient
feedback
effective presentations
extemporaneous or impromptu oral presentations
• Read and interpret complex messages and take decisions accordingly
• Develop messages for the digital platform and social media
Overcoming Barriers to Listening
Critical Listening and Social Support
Functions of Non-Verbal Communication
Effective Use of Non-verbal Communication
Characteristics of Interpersonal Communication
Creating Positive Communication Climate
Problem Solving in Teams
Effective Leadership Communication
Giving and Receiving Feedback
This set of slides is a compilation for IFS Syllabus at Amity University in Tashkent. My students use these through their class blog https://ifsamityenglish.blogspot.com/
IFS Vocabulary - Homophones, Homonyms, One Word SubstitutionParveen Kumar Sharma
Our vocabulary can be divided into TWO Types: Active Vocabulary and Passive Vocabulary. We need constant practice with words to make a strong vocabulary. There are some confusing words in English that challenge us sometimes. This topic of Vocabulary - Synonyms, Antonyms, Homophones, Homonyms, Homographs, One Word Substitution is going to introduce you to the same task of knowing more words.
Parts of Speech in English - IFS English Amity Tashkent
Each language has its own alphabet, it also has its own Grammar.
For English, all the words we see are divided into nine classes or categories. These classes are called Parts of Speech.
We speak words. We speak names, actions, qualities, connectors, and exclamatory words as well. We speak and that is what we call a SPEECH. Every Word belongs to a Parts of Speech category.
They are Noun, Pronoun, Adjective, Verb, Adverb, Preposition, Conjunction, Interjections and Article Determiners.
Remember that the same word can be a Noun and in the next sentence it can be USED as a VERB.
Understanding what is being said is an important aspect of Listening Skills. One who can Comprehend the meaning and message of what is being heard can return the communication with more accuracy. In the 21st century skills, listening leads the race as this has become a rare thing to see in people.
The Lost Child by Mulk Raj Anand - Notes_Grade 9 - Parveen2022.pdfParveen Kumar Sharma
It was the season of spring. The people of the village came out of their houses, in colourful attire and walked towards the fair. A child along with his parents was going to the fair and was very excited and happy. He was attracted to the stalls of toys and sweets. Though his father got angry, his mother pacified him and diverted his attention toward other things. The child moved forward but once again lagged because his eyes were caught by one thing or the other, every now and then.
As they moved forward, the child wanted the various things on the stalls. His mouth watered seeing sweets decorated with gold and silver leaves.
He wanted his favourite burfi but knowing that his parents would refuse on the ground that he was greedy, he walked ahead. Then he saw the beautiful garlands of Gulmohar but didn’t ask for them, then he saw balloons, but he knew very well that his parents would deny it because he was too old to play with balloons, so he walked away.
Then he saw a snake charmer and a roundabout swing. As he stopped to ask his parents for permission to enjoy the swing, to his astonishment, there was no reply. Neither his father nor his mother was there. Now the child realized that he was lost. He ran here and there but could not find them. The place was overcrowded. He got terrified but suddenly a kind-hearted man took him up in his arms and consoled the bitterly weeping child. He asked if he would like to have a joyride, but the child sobbed “I want my father, I want my mother.” The man offered him sweets, balloons, and garland but the child kept sobbing “I want my father, I want my mother.”
Life is full of such situations where we need to make a choice. While we resolve a complex dilemma, there remains a fear that the other choice might be favourable too. But we need to choose one and leave the other option. Frost takes us to encounter one such experience and brings home a metaphorical take away.
The narrator comes upon a fork in the road while walking through a yellow wood. He considers both paths and concludes that each one is equally well-travelled and appealing. After choosing one of the roads, the narrator tells himself that he will come back to this fork one day to try the other road. However, he realizes that it is unlikely that he will ever have the opportunity to come back to this specific point in time because his choice of path will simply lead to other forks in the road (and other decisions).
The narrator ends on a nostalgic note, wondering how different things would have been, had he chosen the other path.
Grade 9 - CBSE - English - Revision Document
Descriptive Paragraph: Diary Writing
• Story Writing based on given context/cues/outline
• Parts of Speech
• Tenses
• Subject-Verb Agreement
• Reported Speech
• Modal – Possibility, necessity, Obligation, - Politeness
• Determiners - Article Determiners – A/An/The
Moments
1. Weathering the Storm in Ersama
2. The Last Leaf
3. A House is Not a Home
4. The Beggar Beehive (Prose)
1. Packing
2. Reach for The Top
3. The Bond of Love
4. If I Were You Poems
1. No Men Are Foreign
2. 2. On Killing a Tree
3. The Snake Trying
Formal Letter- CBSE Format - English - Block Format
CBSE ENGLISH- K-12- can refer to this format.
https://eklavyaparv.com/content/communication-skills/318-letter-writing-format
https://www.opjsrgh.in/
Notes are short written record of facts to aid the memory. Notes are usually taken to record a speech or dictation while listening to it or after reading a book, magazine or article. They are referred back whenever needed and may be reproduced in the desired way.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Chapter 3 - Islamic Banking Products and Services.pptx
Listening Skills - Types, Barriers and Strategy to Overcome Barriers
1. Listening Module 2 – IFS 1
Parveen Kumar pkumar@amity.uz
Blog Post: https://ifsamityenglish.blogspot.com/2022/10/listening-skills-and-
note-making-module.html
The Process of Listening: (As explained by P.D. Chaturvedi & Mukesh Chaturvedi)
• Undivided Attention
• Hearing
• Understanding
• Interpreting
• Evaluating
• Conceptualising
Listening-the forgotten art- is divided into various types, based on the treatment a
listener gives to it. The Types of Listening are as follows:
Attentive Listening: When the listener concentrates and makes notes to be used for
further learning. This is called actual listening. There is coordination between the mind
and the notebook. The Attentive Listener pays full attention and is not swayed away
by temporary interruptions. There are no preoccupations and bias towards the
speaker. In Attentive Listening, the retained amount is the maximum and the listeners
are able to comprehend the text in the intended sense. Attentive listening enables
further discussions and sharing of learning.
Reflective Listening: When the listened content creates reflections in the mind of the
listener and takes the mind to a different level of thinking. In simple words, reflective
listening is a dangerous state when the listener needs to pay full attention and the
heard information generates associated feelings and thoughts. It creates
introspection and sometimes takes away attentive listening. The speaker has to take
care of the words and references that can produce reflective listening. There is no
negative quality to it, but it is not required in academic and business listening.
Selective Listening: You are in a lecture and the professor is taking attendance by
calling the roll numbers. Our mind comes into ‘attention’ mode only when our turn to
2. speak is about to come. We become ‘selfish’ or to say rightly- we become ‘selective
listeners’. The listener is preoccupied with the belief that the complete speech is not
of worth, and I need to ‘retain’ only a selected segment. All is heard, but thoughtful
attention is paid only to selected words.
Pretended Listening: ‘I may not be listening to you at all, but I need to make you believe
that I am’. This is well known to us that we sometimes avoid listening to a complete
lecture/speech or we take our attention away for a while. Yet, the observer or the
speaker is not aware that we deviated from the worthy words. The mechanism of
nodding heads, taking (engraving) ‘fake’ notes and keeping the smart expressions
convey that one has been paying full attention. The reality is otherwise contrary. This
is Pretended Listening and is not recommended in formal situation. The words are
worthy to be listened to, whenever-wherever they are spoken.
Listening Skills: Barriers and Ways to Enhance Listening Comprehension
If I don’t want to listen to you, you can’t make me do. Other than this simple
pronouncement, there are certain barriers that can be checked to a significant extent
by the participation of the speaker and listener. These barriers correspond to Barriers
to Communication in general. But a dedicated discussion on the hurdles to better
listening can be more fruitful. It is a ‘voluntary’ activity and can easily be affected by
‘internal and external factors, such as:
• Lack of Concentration: Unequal Statuses of Participants- Organisational Set-
up is not ‘Supportive’
o Hearing Faster than Speaking
o Paying Attention to the Speaker and not to the Speech
o Listening too Closely
• The Mental Locks/Preoccupations/Psychological Fixations
• Psychological Complexes in the Mind of the Listeners or Speaker
• Poor Retention
• Premature Evaluation and Hasty Conclusions
• Focusing on Selected Segments, rather than the Whole Speech
• Biased Presentation of the Matter by a Speaker
• Cultural and Language Barriers
• Resistance to Change Point of View (By the Listener)
3. • Organisational Facilities in the Listening Activity- Infrastructural as well as
Technical
How to Enhance Listening Comprehension Skills
• Take Notes: A Listener must be respectful to the ‘reinforcements’ done by the
speaker. On a personal level, we should listen and do what is being conveyed.
On the academic and professional levels, one should be prompt to ‘Take Notes’
of the highlighted idea. Whenever the speaker repeats something, writes it on
the board or mentions the terms in a slide on the screen, or speaks it with
special effort- the listener should take note of the same. These are the dots that
need to be connected to create a comprehensive understanding after the
speaker has departed. We need to remember that Note Making happens only
when Note Taking has been done. You cannot Recall-or make a note to
someone unless you have not NOTED it.
Note Taking Techniques are so integral to Comprehension Skills, especially listening
that avoiding them makes recall and retention poor in most contexts.
• Avoid Selective Listening and Focus on the Content: A rational mind will not get
preoccupied with the selections or deviations. Attentive Listening should be
done and the focus should be on the content, not on the speaker. However, the
speaker must be respected as a person, not at the cost of content though.
• Separate the Ideas from the Speaker and do not indulge in biasness by relating
the content with the context, cast-colour-religion-region-race of the listener. It
does not mean that the presence or the character of the speaker is of no
importance. It suggests the removal of mental locks against the deserving
speakers.
• Heard Melodies are Sweet, but Those Unheard are Sweeter: When a speaker
articulates his thoughts, there are so many connotations to be ‘heard’ by us. Do
listen to the expressions-feelings-tone-pitch-voice modulations-and intentions.
“Listen to what is left Unsaid.’ Use your eyes as well.
4. • Don’t get carried away by the ‘emotive content’: In professional as well as
academic listening, one has to remember that getting too emotional can reduce
or ruin the objective of comprehending the content.
• Don’t be a Saint: A Listener is not required to be a sponge of the speaker. Too
much concentration often results in less comprehended material. Be attentive
but keep your mind free to reflect on your own.
• Think with the Speaker (not like the speaker) and empathise.
• Responsible Listening: It is an ethical term when we ask for responsible
behaviour. However, without being a good listener, one cannot become a good
speaker.
Listening Comprehension is about improving your listening skills and becoming an
attentive listener. It is an integral skill of Receptive and Expressive Communication
Skills.
I must conclude by hailing ‘Listening’ as the ‘Master Art’. It is more challenging than
reading as I previously said here. I cannot think of underlining or highlighting the
spoken words or the sound waves. They are ‘virtually visible to my ears’ and once
articulated and once missed by me is a ‘gone word’. Everything in life doesn’t have a
‘Play Again’ button. Unlike reading, listening is not visibly documented. The book in
your possession won’t mind if you missed two-three sentences and you can read them
again- all at your convenience. Listening- if you don’t listen to me, I can see that and
will mind the negligence-even to a single word.