This document contains the resume of Lindsay Batchelar, which summarizes her 16 years of experience in corporate and leisure travel. It lists her education, achievements and skills in areas like selling techniques, customer service, and computer reservations systems. Her work experience includes several roles with increasing responsibility in travel agencies such as HRG, Travel Only, Green Motion Travel, and Marlin Travel, where she gained experience booking domestic and international travel, managing agents, and building client bases.

1. Lindsay Batchelar
45 Alon Street
Stittsville, Ontario
K2S 1L2
613 270 9436
lbatchelar@bell.net
ACHIEVEMENTS & SKILLS:
 Selling techniques
 Interpersonal communications
 Tourism guidelines and regulations
 Customer service skills
 Apollo and Sabre computer reservations experience
 Domestic and international fares and tariffs
 16 years Corporate and Leisure Travel experience
 Microsoft Word and Excel
EDUCATION:
Algonquin College, Ottawa, Tourism and Travel Program 1995-1997
A.Y. Jackson Secondary School 1991-1995
WORK EXPERIENCE:
HRG
Senior Travel Consultant (April 2014-Present)
 Booking corporate travel
 Booking GOVT accounts
 Domestic air, car and hotel bookings
 International air, car and hotel bookings
Best Practice Support Specialist (July 2015-Present)
 Best Practice Supports 191 Accounts
 GDS: AGI / Apollo / Sabre
 Implementations
 Maintain Emergency Reporting for Olympus NA
 AgentWare, eTravel Logins, Flightlock, iJET, iSuite, Saturn GGA & more
 Testing in all areas (Nucleus, Olympus, TripPass, Correx etc)

2.  Maintain Emergency Reporting for Olympus NA
 Support for travel bookings
Agent Assist Desk (April 2014-July 2015)
 Helping fellow co-workers
 Eliminating file errors (Quality Control)
 Helping agents with pricing issues
 Client calls and assist in booking reservations
 Online booking tool trained
 Remedy trained
 Smartpoint (Apollo) Trained
 Sabre Trained
 Exchange help and ticket issue
 Assisting with HRG Processes
 Booking Corporate travel for all Gov’t accounts
Travel Only (May 2012-March 2014)
Independent Consultant
 Specializing in group travel
 Destination wedding specialist
 Marketing
 Vacation research
 Airline sales
 Tour and group sales
 Accounting
 Maintaining 3 agents under my mentorship
 Maintain clients
 Booking own corporate client portfolio

3. Green Motion Travel (October 2010-October 2012)
Travel Agent/Manager/Owner
 Building a clientbase
 Marketing
 Accounting duties
 Selling international tickets, all-inclusive vacations
 Invoicing
 Cold Calling
 Website updating
 Group travel
 Business travel
 Eco tourism training
 Booking own corporate client portfolio
Marlin Travel (August 2006-October 2010)
Leisure Agent
 Selling all-inclusive vacations
 International Fare quoting and booking
 Experienced in accounting software Global Matrix
 Invoicing
 Insurance sales
 Booking escorted tours
 Group Travel
 Consul PC accounting system
 Excellent customer service skills
 Client base
Aventours/Alio (July 1997-Dec 2000)
 Phone reservations
 International reservations
 Transborder and International Fare quoting and ticketing
REFERENCES AVAILABLE UPON REQUEST