The document discusses the impact of digital technologies and automation on work. It notes that shared work and fair ideas in digital literacy allow professionals to be productive. Improved technologies have increased business performance and led to machines taking over some tasks. Artificial intelligence is being applied to transportation, digital assistants, and more. Automation saves time and improves processes, but leaders must ensure a focus on people. Digital technologies are important tools that require developing new skills to use appropriately. Perceptions are also changing regarding records and payments.