Carolyn Anthony, Director of the Skokie Public Library, USA, lecture at INELI-MENA convening, 30 September – 6 October 2017, Egypt

1. LIBRARY
PROGRAMMING AT
CENTER STAGECENTER STAGE
CAROLYN ANTHONY
INELI-MENA OCTOBER 1, 2017

3. LIBRARY AND
COMMUNITY
Library of Alexandria known
not just for the collection, but
community of scholars
Most public librariesMost public libraries
founded by local
communities

4. IMPACT OF LARGER SOCIETY
Technological
Change such as
Internet, Google,
and Amazon
Social Change
such as education
for women or
immigration

5. DO WE STILL NEED LIBRARIES?

6. LIBRARY MISSION
• Storage Center for Knowledge?
• Information Place?
• Community Hub?• Community Hub?
• Computer Center?
• Children’s Place for Preschoolers and After School Activity?
• Lifelong Learning Center?

7. THE PUBLIC LIBRARY SUPPORTS
NOT JUST INDEPENDENT
LEARNING, BUT LEARNING IN A
SOCIAL CONTEXT.SOCIAL CONTEXT.

8. LIBRARY
PROGRAMMING
Consists ofConsists of
learning
experiences
customized for
targeted segments
of the community.

9. TRENDS IN LIBRARY PROGRAMMING
• More programs for a wider range of ages
• Increased engagement of participants
• Programs in series or clusters• Programs in series or clusters
• Programs with partners
• Offsite and virtual programs
• Outcomes measurement

10. MORE PROGRAMS FOR A WIDER RANGE OF
AGES

11. IMLS DATA FOR 2014
• 68% more programs offered
than 10 years ago
• Program attendance up 34%• Program attendance up 34%
over the decade
• Increase of 55% in number
of public access computers

12. INCREASED ENGAGEMENT OF
PARTICIPANTS

13. DIGITAL MEDIA LAB
• YOU Media at Chicago
Public Library
• HOMAGO Learning• HOMAGO Learning
• Hanging Out
• Messing Around
• Geeking Out

14. MAKER SPACE

15. FAB LAB FOR
DIGITAL
INNOVATION
3-D Printing3-D Printing
Arduino Projects
STEM Learning

16. FAMILIES AND ALL AGES
INTERACT

17. PROGRAMS IN
SERIES OR
CLUSTERS
Better VisibilityBetter Visibility
Cumulative Skill
Development
Badging or Certificates

18. PROGRAMS
WITH PARTNERS
Cultures 1990
New ExpertiseNew Expertise
Shared Resources
Reach Wider Audience
Greater Impact

19. COMING TOGETHER IN SKOKIE--
RACE

20. OFFSITE PROGRAMMING
• Natural Light
• Third Place—Social Space and variety of meeting rooms
• Merchandizing of the collection
• Flexibility
• Self-service
• Green

21. WHY MEASURE OUTCOMES?
• Times have changed
• Intuition is not enough
• Attendance counts are not enough
• Anecdotes are not enough• Anecdotes are not enough
Libraries need more data &
evidence to show their impact

22. WHAT ARE OUTCOMES?
Outcomes:
A specific benefit from a library
program/service
Quantitative or qualitative
Expressed as a perceived change
Answer the question:What good did we do?

23. SURVEY TOPIC AREAS

24. SURVEY OUTCOMES
 KNOWLEDGE
 CONFIDENCE
 BEHAVIOR CHANGE
 AWARENESS
+ What did patrons like most?
+ What can the library do to improve?

25. MEASUREMENT TOOLS
Immediate
Survey
Follow-Up
Survey
Outcome
Measurement
Guidelines
Patron-
Reported
Learning
Patron-
Reported
Adoption
Guidelines
Long-Term
Impact

26. QUESTIONS?
Carolyn Anthony
carolynanthony73@gmail.com