The document discusses the differences between digital natives and digital immigrants. Digital natives have grown up with technology and are comfortable receiving information quickly in a digital environment, while digital immigrants have had to adapt to new technologies later in life. It also discusses how Web 2.0 is more collaborative and user-driven than Web 1.0, allowing users to create and share content across different platforms. Finally, it suggests ways libraries can embrace Web 2.0 technologies like social networking, blogs, and user-generated content to engage patrons.