The document provides information to students about the support services available at the University of Sheffield. It discusses the various library and IT resources students can use, including library locations, computer rooms, printing and borrowing services. Students are encouraged to save their work to their network filestore rather than external drives, and tips are provided about printing, renewing books, using WiFi and conduct in the libraries.

1. Supporting your learning and helping
you to succeed

2. We offer:
 help at information points at all sites
 IT support
 Library support
 student ambassadors on hand during induction period

3.  To enter & exit buildings – can’t get in without it
 To print & photocopy
 To add credit using value loaders or online
 To borrow & request books
 £5 charge to replace
 Do not lend it to anyone else!

4. = My University of Sheffield Environment
University Portal to :
 use email & other Google Apps
 access course materials (MOLE)
 search Library resources
 book a PC or group study room
 top up UCard with credit
 get online help & support

5. 24/7 access to Library services & resources from
the Library tab in MUSE:
 get your Library PIN
 renew your books & avoid fines!
 find your reading lists via myResource Lists
 access print & electronic resources via StarPlus
 find information on our Library web pages
 use our subject guides and information skills tutorials
 Subject help video

6.  There are 4 main library sites
 All with:
◦ networked PCs and Wi-Fi
◦ printers and photocopiers
◦ assistive software PCs
◦ group and silent study spaces
 Remember! Many other computer rooms on campus –
check availability online

7.  Open 24/7, 365 days a year
 Key text books in all subject areas
 Self-service reservations 24/7
 Flexible space
 Silent & bookable group study
spaces
 Laptop loans
 Media suite/skills suite
 Café
 More info

8. Western Bank Library
 Arts & Humanities, Science, Social Sciences.
St. George’s Library
 Engineering, Management, Economics, Informa
tion Studies
Health Sciences Library
 Medicine, Dentistry and Health
Opening hours

9.  Use our self service machines
 Need your UCard and Library PIN
 Loan normally 1 week; 2 days for heavily requested
books
 Unlimited renewals unless book requested
 Check ‘myLibrary Account’ in MUSE regularly to renew
books and avoid fines
 If the book you want is unavailable, request it online and
we’ll email you when it’s ready to collect. 24/7 self-service
collection from the IC.

10.  Swipe your UCard through
the unit next to the
printer/photocopier
 Add credit online or use
value loaders
 Print from any student PC
or your laptop and collect
at any printer

11.  If you book a PC please turn up on time or it will be free for
others to use after 10 minutes
 All PCs in the IC will log you off after 25 minutes of inactivity
 Make sure you observe rules on
copyright and illegal downloading

12.  The University provides you with
a Networked Filestore (U:drive)
 Save your work to the U:drive
- it’s accessible via MUSE on or
off campus and is secure
 Never work directly from a
memory stick or email
attachments. Save first to avoid
losing your work!

13.  Wi-Fi available at all sites – refer to
‘Getting started with IT services’
booklet for instructions
 More detailed instructions for specific
devices at
www.shef.ac.uk/cics/connect
 Can also print from your own device

14.  Please keep phones in silent mode
 If you want to work as a group, please book a group study room
 Silent study areas really are silent!
 In the IC drinks are allowed in non-spill containers – policy at
other sites varies, so please check
 Hot food can be eaten in the IC café; cold food in designated
snack areas
 Throw rubbish away and use recycle bins

15.  Useful web pages:
◦ www.shef.ac.uk/cics/students
◦ www.shef.ac.uk/library
◦ www.shef.ac.uk/infocommons
 Follow us on Twitter
◦ www.twitter.com/cics
◦ www.twitter.com/unisheffieldlib
◦ www.twitter.com/shefinfocommons

16.  Ask us – we’re here to help
 Computers available all over campus
 Renew your books and avoid fines
 Don’t work directly from memory sticks or email
attachments – save first!