Jerry Michalski gave a presentation on leveraging the relationship and sharing economies. He discussed four economies - linear, circular, sharing, and relationship. The sharing economy involves idle assets like stuff, spaces, and skills being shared. Benefits include earning income from idle assets and building relationships. Building trusted relationships is key and involves seeing customers as peers, being honest and open, understanding social dynamics, and designing from trust rather than mistrust. Trust is becoming a differentiator and the way forward.