Originally developed as an automated tool for the service of visually impaired people, text to speech (or TTS) has emerged as a preferred tool for many technology service providers for improving customer service. In simple language, a TTS tool converts written text into natural speech that can be heard and understood by any human user.

1. Leveraging Machine
Learning in Text-to-Speech
Tools and Applications.

2. Originally developed as an
automated tool for the service
of visually impaired people,
text to speech (or TTS) has
emerged as a preferred tool
for many technology service
providers for improving
customer service. In simple
language, a TTS tool converts
written text into natural
speech that can be heard and
understood by any human
user.

3. How does Text to Speech Service
Work?
• Text to Speech technology has evolved over the last few decades and has been
enabled by various underlying technologies including deep learning tools like
machine learning and artificial intelligence.
• For example, based on machine learning, the use of speech synthesis in TTS has
enabled the artificial rendering of human-like speech in computer systems.

4. Applications of Text
to Speech Services
TTS services are currently used
in a variety of industry-wide
applications including those
that cater to:

5. Scanning and reading of a
printed text
Thanks to its integration with
Optical character recognition (or
OCR) technology, TTS tools can be
used in devices like reading pens
that scan printed text (from any
source) and convert them into
digital text or read-back text.

6. Children with learning disabilities
TTS tools can be a boon for children with learning disabilities like
dyslexia that makes it challenging for them to read large volumes of
written text.

7. Providing content on any
device
Text-to-speech
technology converts any
digital content including
website content, online
E-books, PDF files, and
even online “news”
content into audio
content that consumers
can listen to on their
personal devices while
on the move.

8. Customer
service
Text-to-speech technology can enhance
the customer service function of any
business through the use of automated
(but natural-sounding) voices.
TTS tools can be used to optimize
automated voice commands and
interactive voice response (or IVR)
systems to embrace human-like speech
and languages that can engage with a
larger customer base

9. Digital publishing
TTS tools can benefit online publishers and website
content owners by increasing the accessibility and
market reach for their online content to a wider
customer base.

10. Corporate training
TTS tools can enhance the mode of delivering corporate
learning modules from HR services and e-learning specialists.
With downloadable audio files, employees can pace their
own learning and time, thus improving employee
productivity in the long run.

11. How Text-to-Speech Tools Benefits
Business & Customers
Be it a product (or service) user or an online learner, Text to speech
technology can service any individual in the way they interact with
content. Some of the industry-wide benefits of TTS services include:

12. • Ease of use for users in any age group (from children to older
adults) along with the convenience of accessing content in the
mode—visual or auditory—of their choice.
• Improved customer experience in the form of speech-enabled
customer service that enable a personalized user experience
and reduces operational costs for businesses.
• Free to use tools (like Audiofont) that are very easy to use and
require no login or registration.

13. • Support for multiple languages that can enhance the
business reach to a wider customer base across the
globe.
• Increased accessibility to potential customers with
illiteracy or lack of reading skills through spoken
language that is easy to follow and understand.
• Saves time and money through the deployment of
free TTS tools on cloud-based or SaaS platforms that
ensure quick deployment and require minimum
maintenance.

14. • Increased mobility for on-the-move users who can
tune into TTS-enabled apps when travelling or even
when working at their desk.
• The global increase in the adoption of connected
devices using Internet of Things (or IoT) technology
presents a market opportunity for TTS tools as it
provides a more user-friendly mode of
communicating with their customers and ensures
convenience for users browsing through digital
content on their personal devices.

15. Conclusion
Designed to convert large volumes of text or a complete website URL in
the browser, Audiofont (developed by Countants) is a text-to-speech
tool that enables you to listen to any form of content on your personal
devices

16. Foe More Such Information Visit
www.countants.com