LETTER OF COMPLAINT PHRASES
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The customer is writing to complain about a product or service they recently purchased from the company. They experienced multiple issues with the product including (reasons for complaint). As a result, the customer demands a full refund and an apology for the inconvenience. If their demands are not met, the customer threatens to take legal action or inform consumer protection agencies.
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Double comparative grammar
The document discusses double comparatives, which compare two subjects using comparative forms of adjectives or adverbs. Double comparatives follow the pattern "the more/less X, the more/less Y" and are used to emphasize the relationship between two things. They show that as one element increases or decreases, the other element increases or decreases as well. Examples are given such as "the more you study, the more you learn" and "the faster the car is, the more dangerous it is to drive." Double comparatives are often shortened in spoken English, like "the more the merrier" and "the richer the better."
Direct and Indirect Questions
The document discusses direct and indirect questions in English. Direct questions are questions asked directly without an introductory phrase, using question words like what, when, where, etc. Indirect questions are questions asked more politely using introductory phrases like "Do you know...", "I was wondering...", etc. followed by a clause rather than a direct question. Indirect questions are used to ask for information or ask personal questions in a polite way. Examples of both direct and indirect questions are provided.
Hello
The singer is calling their ex to apologize for past mistakes in the relationship. Over time, they have reflected on how happy they once were together and how different their lives now are, with the singer on one coast and the ex on the other. The singer tries to apologize for hurting the ex, but finds that the ex no longer seems affected by the singer's calls.
I'm not the only one
1) The song describes a relationship where one partner has been unfaithful and denying their emotions for months.
2) The singer feels hurt and betrayed by their partner's lies and infidelity that has torn them apart.
3) Through the pain, the singer knows they are not the only one their partner has been unfaithful with.
Guy fawkes millionaire
Guy Fawkes was born in York, England in 1570. He joined the English army but later the Spanish army. King James I disliked Catholics. On November 5, 1605 Guy Fawkes and others attempted to blow up the Houses of Parliament with gunpowder to kill King James I, but they were discovered when an anonymous letter was sent to the King. Guy Fawkes was found in the cellar under the Houses of Parliament and taken to the Tower of London. He was tried and sentenced to death. The Gunpowder Plot failed in its attempt to assassinate the king and change English rule.
Where are these from
This document lists various objects, places, people and things from around the world including a Swiss Army knife, pyramids, karate, the Colosseum, Wolverine actor Hugh Jackman, Machu Picchu, singer OMI and his hit song "Cheerleader", bagpipes, Niagara Waterfalls, a guard, hat, a woman in a kimono, pizza, the Eiffel Tower, and Dutch footballer Patrick Kluivert.
School material unidad 1
This document lists objects found in a classroom including pencils, rubbers, sharpeners, pens, pencil cases, school bags, markers, rulers, cork boards, blackboards with chalks, whiteboards with markers, erasers, and manual handicraft supplies such as scissors and glue.
Covering letter
This document provides guidance on writing an effective covering letter or letter of application to accompany a CV when applying for a job. It recommends including an introduction paragraph specifying the position being applied for, how you learned of the opportunity, and your availability. Two to three additional paragraphs should highlight your relevant qualifications and experience that make you a strong candidate, as well as interest in the company. The letter should conclude by thanking the reader for their consideration and requesting an interview. Tips include addressing the letter to a specific hiring contact, avoiding repeating the CV, using a positive tone, and tailoring each letter rather than copying text.
LETTER OF COMPLAINT
The letter is a complaint about a neighbor's dog entering the writer's garden through a hole in the fence between their properties. It describes how the dog has uprooted plants and knocked over bins, and notes that the neighbor had previously promised to repair the fence but failed to do so. The letter requests that the fence be repaired within two weeks, and provides times when the writer can discuss the issue, before pursuing legal action.
Reported speech powerpoint
Reported speech is used to tell what someone said, but not using their exact words. Verb tenses and time/place adverbs change in reported speech according to specific rules. For example, present simple becomes past tense, now becomes then, and tomorrow becomes the following day. Reported questions use a statement structure with if/whether for yes/no questions and wh- words for wh- questions.
Linkers and connectors
This document lists and defines various linkers and connectors used to connect ideas in writing. It categorizes them based on their function, such as contrasting ideas, giving reasons or causes, indicating purpose, consequences, addition, exemplification, succession, stating facts or opinions, and showing similarities. Some common examples provided are "although", "because", "in order to", "furthermore", "for example", "firstly", "similarly". These linking words and phrases help develop coherence and smooth transitions between ideas.
Past Perfect examples
The document provides examples and explanations of how to use the past perfect tense to indicate an action that occurred before another past action. It shows sentence structures using the past perfect, including "Before" and "Past" frames to explicitly point out the order of events. Examples are given for using the past perfect with phrases like "because," "after," and "when."
Past tenses: simple, continuous and perfect
The document discusses different past tenses in English including:
1) The past simple for finished actions in the past with examples like "worked" and "stopped".
2) The past continuous formed with "was/were + verb+ing" to describe actions in progress at a specific time in the past, often interrupted by other past actions.
3) The past perfect formed with "had + past participle" to talk about actions that occurred earlier in the past before another past action.
It provides examples and rules for using these tenses together to clearly indicate the sequence of past events in a narrative.
Describing houses
This document describes different types of houses and their key characteristics such as size, appearance, style, floors, location, and common rooms. It lists words like attractive, old, new, beautiful, modern, and comfortable to describe a house's appearance and style. It also lists various floors like basement, ground floor, and attic. Finally, it mentions different locations like countryside, city center, and suburbs as well as common rooms like bedroom, bathroom, kitchen, and dining room.
Phonetics - [a] - different ways of pronouncing in English
This document provides examples of common spelling patterns in English words and tongue twisters. It lists words that typically use the spelling patterns "ar/as", "a", and "u" and provides tongue twisters including phrases about a father parking a car fast, not running under a bus, a black cat eating a rat, and a grandmother patting a black cat.
Genitive case
The document discusses rules for using the genitive case in English. It explains that to indicate possession with a singular noun, add an apostrophe and s ('s). For plural nouns ending in s, add only an apostrophe. For irregular plural nouns like children and men, add 's. When multiple nouns indicate possession, only add 's to the last noun.
Passive grammar powerpoint
The passive voice is used when the agent or doer of the action is unknown, not important, or to give importance to the object of the sentence. It is formed by using some form of 'to be' plus the past participle of the main verb. Some common uses of the passive voice include reporting information, rules, or media reports where the focus is on the topic rather than who performed the action. The passive voice can be used in all tenses and includes changes in verbs and pronouns compared to the active voice.
Phonetic symbols / ʃ /, / e /, / i: /
This document contains a list of random words with no clear theme or connection between the words. The words include items, numbers, actions, greetings, and other common nouns with no overall message or story conveyed through the grouping of these words alone.
Classroom objects
This document discusses objects found in a classroom. Typical items include desks, chairs, whiteboards, projectors, and other teaching materials. The classroom contains the necessary furniture and equipment for instructing students and facilitating their learning.
Classroom Objects
This document discusses objects found in a classroom. Typical items include desks, chairs, whiteboards, projectors, and other educational materials. The classroom contains the necessary furnishings and equipment for teaching lessons and student learning.
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LETTER OF COMPLAINT PHRASES
- 1. Greeting Dear Mrs Smith, (if you know the person’s name) Dear Sir / Madam, (if you don’t know the person’s name) To Whom It May Concern, Paragraph 1: INTRODUCTION Your reason for writing (+ specific information about the product or service, including where and when you bought it ) I am writing in connection with ......../ I am writing to draw your attention to ...../ I am writing to complain about ...... I am writing to express my strong/extreme/total dissatisfaction with/at ........../ I wish to bring to your attention a problem which arose due to your inefficiency. / I wish to make a serious complaint regarding your ........ ........ I recently rented/ purchased/bought /received / ordered from you / your company / shop / staff. Paragraph 2, 3..... : REASONS FOR THE COMPLAINT Linking: Firstly,..... ; Furthermore,........; To make matters worse,......; What is more, ......; In additon,.....; As a result, .....; Therefore,...... consequently Paragraph 4: YOUR DEMANDS & THREATS a.) Say clearly what you want the company to do: As you can imagine, I am quite disappointed. I feel entitled to a partial/full refund in addition to an apology for the inconvenience caused. As you can imagine, I am extremely upset. I insist on /demand a full refund in addition to an apology for the annoyance and discomfort I suffered. I would like you to refund my money/ pay compensation/replace the product. I demand a full refund. b.) State further action that you will take if your demands are not met: or I shall be forced to take the matter further/ legal action/ to go/write to the Consumer Association/ to go to court/ to write to the local newspaper. I hope that I will not be forced to take further action. / Unless I receive a satisfactory reply, I will ... Ending: I would appreciate it if you could look into this matter as soon as possible. I insist that you resolve the matter immediately. I look forward to hearing from you. I look forward to receiving a prompt reply. / I await your prompt reply. Signing off: Yours sincerely, (if your letter starts with Dear Mrs Smith) Yours faithfully, (if your letter starts with Dear Sir / Madam) Sign your name and print it clearly. Paragraph 5: CONTACT If you require any further information, please do not hesitate to contact me. If you need contact me by telephone, you can reach me at 665 864 222.