Katie Bullard, Chief Growth Officer of DiscoverOrg, gave a presentation on account-based marketing (ABM) at the #FlipMyFunnel 2018 conference. She outlined three truths about ABM: 1) ABM is not always the best approach and companies need to find the right balance with inbound marketing, 2) ABM programs are more likely to fail if they do not start small and simple, and 3) the most effective hooks for attracting potential customers focus on what's in it for them (WIIFM). Her key takeaways were to develop a unique ABM/inbound formula, start with small ABM pilots before full programs, and focus marketing messages on customer benefits rather than the company