This document discusses different approaches to management and leadership. It begins by describing traditional "Management 1.0" which treats organizations like machines with top-down control. It then introduces "Management 2.0" which recognizes people as the most important assets but still relies on hierarchy. Most of the document focuses on "Management 3.0" which views the organization as a community where everyone shares responsibility. It advocates empowering teams through delegation, developing competence, and continuously improving. The goal is to distribute control across the organization and treat work as a system that can be managed by workers, with managers focusing on growth and nurturing the whole.
More then a good story case application 1 answerRazveer Jahan
Case Application
More Than a Good Story
1. Jake and Rocket a cartoon guy and his cartoon dog, can be found on most of the apparel and other branded products sold by the Life is Good Company. With his perky beret (or other appropriate head gear), Jake has that contended look of being able to enjoy life as it is and finding reasons to be happy right now, and Rocket? Well he is just happy to be along for the ride. And what a ride it’s been for the two! They’ve been part of the company growth to over $100 million in revenues. Company co-founders and brothers, Bert and John Jacobs have a personal and Business philosophy much like Jake; simplicity, humor and humility. However both understand that even this philosophy they need to be good managers throughout the organization in order to stay successful.
2. Bert and John designed their first tee shirts in 1989 and sold them door-to-door in college dorms along the East Coast and in Boston where they’d set up shop using an old card table in locations on one way streets so they could pick up and move quickly if they needed to. They used this simple approach because like many young entrepreneurs, they couldn’t afford required business licenses. Although they met a lot of wonderful people and heard a lot of good stories during those early years, sales weren’t that great. As the company legend goes, the brothers “lived on peanut butter and jelly, slept in their beat-up van, and showered when they could.” During one of their sales trip parties, Bert and John asked some friends for advice on an assortment of images and slogans they had put together. Those friends (some of whom now work for the company) liked the “Life is Good” slogan and drawing of Jake that had been sketched by the John. So Bert and John printed up to 48 Jake shits for a local street fair in Cambridge, Massachusetts. By noon 48 shirts were gone, something that had never happened! The brothers were smart enough to recognize that they might be on to something. And, as the old saying goes…..the rest is history! Since that momentous day in 1994, they’ve sold nearly 20 million Life is Good shirts featuring Jake and Rocket. Bert attributes their success to his belief that the “ the ‘Life is Good’ message, coupled with the carefree image of Jake,
was simple enough to swallow, light enough to be mistaken for preachy, and profound enough to matter.” He goes on to say that, “Note that we don’t say ‘Life is great!’ We say life is
good, period. These simple words, People connect with it instantly.”
3. Another important facet of Life is good is their commitment to good causes. And those aren’t just “words” to Bert and John; they act on their words. They are passionately involved with Project Joy, which is a nonprofit organization that fosters the development of at risk children through the art of play. Bert says their partnership with Project Joy aligns with Life is good’s philosophy. The financial
Human resources (hr) management for non hr managersOlayiwola Oladapo
Non HR Managers have to get work done through others. To do that they need to understand how to manage their people as front line Managers who have the closest proximity to the People. HR for Non HR Managers equip Managers with the fundamental HR Management Know how required for managing people for result.
More then a good story case application 1 answerRazveer Jahan
Case Application
More Than a Good Story
1. Jake and Rocket a cartoon guy and his cartoon dog, can be found on most of the apparel and other branded products sold by the Life is Good Company. With his perky beret (or other appropriate head gear), Jake has that contended look of being able to enjoy life as it is and finding reasons to be happy right now, and Rocket? Well he is just happy to be along for the ride. And what a ride it’s been for the two! They’ve been part of the company growth to over $100 million in revenues. Company co-founders and brothers, Bert and John Jacobs have a personal and Business philosophy much like Jake; simplicity, humor and humility. However both understand that even this philosophy they need to be good managers throughout the organization in order to stay successful.
2. Bert and John designed their first tee shirts in 1989 and sold them door-to-door in college dorms along the East Coast and in Boston where they’d set up shop using an old card table in locations on one way streets so they could pick up and move quickly if they needed to. They used this simple approach because like many young entrepreneurs, they couldn’t afford required business licenses. Although they met a lot of wonderful people and heard a lot of good stories during those early years, sales weren’t that great. As the company legend goes, the brothers “lived on peanut butter and jelly, slept in their beat-up van, and showered when they could.” During one of their sales trip parties, Bert and John asked some friends for advice on an assortment of images and slogans they had put together. Those friends (some of whom now work for the company) liked the “Life is Good” slogan and drawing of Jake that had been sketched by the John. So Bert and John printed up to 48 Jake shits for a local street fair in Cambridge, Massachusetts. By noon 48 shirts were gone, something that had never happened! The brothers were smart enough to recognize that they might be on to something. And, as the old saying goes…..the rest is history! Since that momentous day in 1994, they’ve sold nearly 20 million Life is Good shirts featuring Jake and Rocket. Bert attributes their success to his belief that the “ the ‘Life is Good’ message, coupled with the carefree image of Jake,
was simple enough to swallow, light enough to be mistaken for preachy, and profound enough to matter.” He goes on to say that, “Note that we don’t say ‘Life is great!’ We say life is
good, period. These simple words, People connect with it instantly.”
3. Another important facet of Life is good is their commitment to good causes. And those aren’t just “words” to Bert and John; they act on their words. They are passionately involved with Project Joy, which is a nonprofit organization that fosters the development of at risk children through the art of play. Bert says their partnership with Project Joy aligns with Life is good’s philosophy. The financial
Human resources (hr) management for non hr managersOlayiwola Oladapo
Non HR Managers have to get work done through others. To do that they need to understand how to manage their people as front line Managers who have the closest proximity to the People. HR for Non HR Managers equip Managers with the fundamental HR Management Know how required for managing people for result.
Human Resource Management Assignment Sample - Assignment PrimeAssignment Prime
Read this Human Resource Management Assignment Sample prepared by the expert writer of Assignment Prime Australia. We offer assignment sample to all students without charging any cost. Our expert writers covers all subjects and provide the best assignment help to the university scholars. Contact us now to score A+ grade in your academics.
Research paper on Employee turnover in organizationsSummaya Sharif
Abstract
The research paper is intended to answer some of the most FAQs of the organizations about employee turnover and help them in lessening this threat which results in losing the loyal and hardworking workforce.
The FAQs include;
-What is employee turnover?
-What are the factors causing employee turnover?
-How to identify/elucidate these factors?
-How is employee turnover a function of these factors?
-What is the relationship between employee turnover and each of selected factors?
-To what extent each of these factors is related to employee turnover?
Which of these factors is the main cause of employee turnover?
In order to get the pragmatic answers to the questions above, and prove the inferences/Hypothesis on the relationship of these factors with employee turnover; the research has been carried to a pragmatic and scientific level. The results of the research carried out will help the organizations to answer the questions above with relevance, reliability, authenticity, relationship metrics, all checked. The scientific study carried out is elucidated below;
Purpose: This research article investigates the factors that influence the employee turnover in order to elucidate the role that they play to influence employee turnover and ergo, their relationship with employee turnover. Hence the purpose is both causal as well as descriptive.
Problem Statement: The research has been conducted to help organizations lessen employee turnover. The basic problem statement is to study the effect of chosen factors (Age, wage rate, unskilled labor, and work-life balance) on employee turnover and hence their relationship with it.
Ergo the basic Research Questions include:
-To what extent unskilled labor leads to employee turnover?
-Does work-life balance affect the employee turnover?
-What contributions wage rate has towards employee turnover?
How much influence age has on employee turnover?
Research method: Considering the Krejice and Morgan’s (1970) table to ensure a good decision, a sample of 100 employees, regardless of gender, area, and status, is taken so that the studied sample size is representative of the population. With groups as my unit of analysis mono-method and deductive approach is used in this research and the data collection technique is disproportionate stratified random sampling.
Findings: The findings apparently showed that the main factor that is influencing employee turnover is “job that hurdles the fulfillment of fulfillment of family duties; with a coefficient of 0.800.”Ergo if this factor is kept under control then a significant change can be seen in employee turnover.
Recommendations are also elucidated in the paper.
AOEconf17: Management 3.0 - the secret to happy, performing and motivated sel...AOE
In his talk about Management 3.0 at AOEconf17, Christof Braun, Agile Coach at AOE, explains the secret how to create happy, performing and motivated self-organized teams. Key fact: Don't just leave them alone!
https://www.aoe.com
Introduction to Management 3.0 : Presented by Ralph van RoosmalenoGuild .
Management 3.0 is a movement of innovation, leadership and management. Management 3.0 is redefining the definition of leadership with management as a group responsibility. It’s about working together to find the most efficient way for a business to achieve its goals while maintaining the happiness of workers as a priority.
Management 3.0 is a global management revolution that brings together thousands of project managers, mid-level managers, CEOs and entrepreneurs, developing solutions together, using games to encourage employee feedback and team collaboration.
Human Resource Management Assignment Sample - Assignment PrimeAssignment Prime
Read this Human Resource Management Assignment Sample prepared by the expert writer of Assignment Prime Australia. We offer assignment sample to all students without charging any cost. Our expert writers covers all subjects and provide the best assignment help to the university scholars. Contact us now to score A+ grade in your academics.
Research paper on Employee turnover in organizationsSummaya Sharif
Abstract
The research paper is intended to answer some of the most FAQs of the organizations about employee turnover and help them in lessening this threat which results in losing the loyal and hardworking workforce.
The FAQs include;
-What is employee turnover?
-What are the factors causing employee turnover?
-How to identify/elucidate these factors?
-How is employee turnover a function of these factors?
-What is the relationship between employee turnover and each of selected factors?
-To what extent each of these factors is related to employee turnover?
Which of these factors is the main cause of employee turnover?
In order to get the pragmatic answers to the questions above, and prove the inferences/Hypothesis on the relationship of these factors with employee turnover; the research has been carried to a pragmatic and scientific level. The results of the research carried out will help the organizations to answer the questions above with relevance, reliability, authenticity, relationship metrics, all checked. The scientific study carried out is elucidated below;
Purpose: This research article investigates the factors that influence the employee turnover in order to elucidate the role that they play to influence employee turnover and ergo, their relationship with employee turnover. Hence the purpose is both causal as well as descriptive.
Problem Statement: The research has been conducted to help organizations lessen employee turnover. The basic problem statement is to study the effect of chosen factors (Age, wage rate, unskilled labor, and work-life balance) on employee turnover and hence their relationship with it.
Ergo the basic Research Questions include:
-To what extent unskilled labor leads to employee turnover?
-Does work-life balance affect the employee turnover?
-What contributions wage rate has towards employee turnover?
How much influence age has on employee turnover?
Research method: Considering the Krejice and Morgan’s (1970) table to ensure a good decision, a sample of 100 employees, regardless of gender, area, and status, is taken so that the studied sample size is representative of the population. With groups as my unit of analysis mono-method and deductive approach is used in this research and the data collection technique is disproportionate stratified random sampling.
Findings: The findings apparently showed that the main factor that is influencing employee turnover is “job that hurdles the fulfillment of fulfillment of family duties; with a coefficient of 0.800.”Ergo if this factor is kept under control then a significant change can be seen in employee turnover.
Recommendations are also elucidated in the paper.
AOEconf17: Management 3.0 - the secret to happy, performing and motivated sel...AOE
In his talk about Management 3.0 at AOEconf17, Christof Braun, Agile Coach at AOE, explains the secret how to create happy, performing and motivated self-organized teams. Key fact: Don't just leave them alone!
https://www.aoe.com
Introduction to Management 3.0 : Presented by Ralph van RoosmalenoGuild .
Management 3.0 is a movement of innovation, leadership and management. Management 3.0 is redefining the definition of leadership with management as a group responsibility. It’s about working together to find the most efficient way for a business to achieve its goals while maintaining the happiness of workers as a priority.
Management 3.0 is a global management revolution that brings together thousands of project managers, mid-level managers, CEOs and entrepreneurs, developing solutions together, using games to encourage employee feedback and team collaboration.
Leadership vs Management
Management Vs Leadership Essay
Management vs. Leadership
Essay on Management and Leadership
Essay on Management vs. Leadership
Essay on Leadership vs. Management
Essay Management vs. Leadership
Leadership vs. Management Essay
Management vs. Leadership Essay
Leadership vs. Management
Is Understanding Employee Psychology the Secret to Boosting Engagement?Kashish Trivedi
Employee psychology is focused on why an employee behaves the way they do while performing their role.
This practice categorizes employee behaviors into predictable patterns. By studying those patterns, managers can effectively deal with both individual employees and entire teams.
Understanding employee psychology is incredibly beneficial to companies as it provides insight into an organization’s greatest asset (their employees). This empowers managers to effectively deal with different employee personality types.
Employee behaviors have been classified and put into predictable patterns understood as employee psychology. In better understanding employee psychology, managers can identify the most effective way to deal with both individual employees and teams of workers.
15Five's Guide To Creating High Performing TeamsDavid Hassell
Managing a team has never been more complex. Knowledge-based workers are challenging status-quo leadership at every turn. How will you keep your A-players, ensure their happiness and call forth their best week after week?
15Five's Guide To Creating High Performing Teams contains helpful management tips on everything from building better relationships with employees to supercharging meetings and performance reviews.
Management in businesses and organizations is the function that coordinates the efforts of people to accomplish goals and objectives by using available resources efficiently and effectively. Management includes planning, organizing, staffing, leading or directing, and controlling organization to accomplish the goal or target. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources.
Similar to Let's be a better manager by playing! (20)
top nidhi software solution freedownloadvrstrong314
This presentation emphasizes the importance of data security and legal compliance for Nidhi companies in India. It highlights how online Nidhi software solutions, like Vector Nidhi Software, offer advanced features tailored to these needs. Key aspects include encryption, access controls, and audit trails to ensure data security. The software complies with regulatory guidelines from the MCA and RBI and adheres to Nidhi Rules, 2014. With customizable, user-friendly interfaces and real-time features, these Nidhi software solutions enhance efficiency, support growth, and provide exceptional member services. The presentation concludes with contact information for further inquiries.
Cyaniclab : Software Development Agency Portfolio.pdfCyanic lab
CyanicLab, an offshore custom software development company based in Sweden,India, Finland, is your go-to partner for startup development and innovative web design solutions. Our expert team specializes in crafting cutting-edge software tailored to meet the unique needs of startups and established enterprises alike. From conceptualization to execution, we offer comprehensive services including web and mobile app development, UI/UX design, and ongoing software maintenance. Ready to elevate your business? Contact CyanicLab today and let us propel your vision to success with our top-notch IT solutions.
Your Digital Assistant.
Making complex approach simple. Straightforward process saves time. No more waiting to connect with people that matter to you. Safety first is not a cliché - Securely protect information in cloud storage to prevent any third party from accessing data.
Would you rather make your visitors feel burdened by making them wait? Or choose VizMan for a stress-free experience? VizMan is an automated visitor management system that works for any industries not limited to factories, societies, government institutes, and warehouses. A new age contactless way of logging information of visitors, employees, packages, and vehicles. VizMan is a digital logbook so it deters unnecessary use of paper or space since there is no requirement of bundles of registers that is left to collect dust in a corner of a room. Visitor’s essential details, helps in scheduling meetings for visitors and employees, and assists in supervising the attendance of the employees. With VizMan, visitors don’t need to wait for hours in long queues. VizMan handles visitors with the value they deserve because we know time is important to you.
Feasible Features
One Subscription, Four Modules – Admin, Employee, Receptionist, and Gatekeeper ensures confidentiality and prevents data from being manipulated
User Friendly – can be easily used on Android, iOS, and Web Interface
Multiple Accessibility – Log in through any device from any place at any time
One app for all industries – a Visitor Management System that works for any organisation.
Stress-free Sign-up
Visitor is registered and checked-in by the Receptionist
Host gets a notification, where they opt to Approve the meeting
Host notifies the Receptionist of the end of the meeting
Visitor is checked-out by the Receptionist
Host enters notes and remarks of the meeting
Customizable Components
Scheduling Meetings – Host can invite visitors for meetings and also approve, reject and reschedule meetings
Single/Bulk invites – Invitations can be sent individually to a visitor or collectively to many visitors
VIP Visitors – Additional security of data for VIP visitors to avoid misuse of information
Courier Management – Keeps a check on deliveries like commodities being delivered in and out of establishments
Alerts & Notifications – Get notified on SMS, email, and application
Parking Management – Manage availability of parking space
Individual log-in – Every user has their own log-in id
Visitor/Meeting Analytics – Evaluate notes and remarks of the meeting stored in the system
Visitor Management System is a secure and user friendly database manager that records, filters, tracks the visitors to your organization.
"Secure Your Premises with VizMan (VMS) – Get It Now"
Gamify Your Mind; The Secret Sauce to Delivering Success, Continuously Improv...Shahin Sheidaei
Games are powerful teaching tools, fostering hands-on engagement and fun. But they require careful consideration to succeed. Join me to explore factors in running and selecting games, ensuring they serve as effective teaching tools. Learn to maintain focus on learning objectives while playing, and how to measure the ROI of gaming in education. Discover strategies for pitching gaming to leadership. This session offers insights, tips, and examples for coaches, team leads, and enterprise leaders seeking to teach from simple to complex concepts.
Exploring Innovations in Data Repository Solutions - Insights from the U.S. G...Globus
The U.S. Geological Survey (USGS) has made substantial investments in meeting evolving scientific, technical, and policy driven demands on storing, managing, and delivering data. As these demands continue to grow in complexity and scale, the USGS must continue to explore innovative solutions to improve its management, curation, sharing, delivering, and preservation approaches for large-scale research data. Supporting these needs, the USGS has partnered with the University of Chicago-Globus to research and develop advanced repository components and workflows leveraging its current investment in Globus. The primary outcome of this partnership includes the development of a prototype enterprise repository, driven by USGS Data Release requirements, through exploration and implementation of the entire suite of the Globus platform offerings, including Globus Flow, Globus Auth, Globus Transfer, and Globus Search. This presentation will provide insights into this research partnership, introduce the unique requirements and challenges being addressed and provide relevant project progress.
Accelerate Enterprise Software Engineering with PlatformlessWSO2
Key takeaways:
Challenges of building platforms and the benefits of platformless.
Key principles of platformless, including API-first, cloud-native middleware, platform engineering, and developer experience.
How Choreo enables the platformless experience.
How key concepts like application architecture, domain-driven design, zero trust, and cell-based architecture are inherently a part of Choreo.
Demo of an end-to-end app built and deployed on Choreo.
Check out the webinar slides to learn more about how XfilesPro transforms Salesforce document management by leveraging its world-class applications. For more details, please connect with sales@xfilespro.com
If you want to watch the on-demand webinar, please click here: https://www.xfilespro.com/webinars/salesforce-document-management-2-0-smarter-faster-better/
Code reviews are vital for ensuring good code quality. They serve as one of our last lines of defense against bugs and subpar code reaching production.
Yet, they often turn into annoying tasks riddled with frustration, hostility, unclear feedback and lack of standards. How can we improve this crucial process?
In this session we will cover:
- The Art of Effective Code Reviews
- Streamlining the Review Process
- Elevating Reviews with Automated Tools
By the end of this presentation, you'll have the knowledge on how to organize and improve your code review proces
Into the Box Keynote Day 2: Unveiling amazing updates and announcements for modern CFML developers! Get ready for exciting releases and updates on Ortus tools and products. Stay tuned for cutting-edge innovations designed to boost your productivity.
Field Employee Tracking System| MiTrack App| Best Employee Tracking Solution|...informapgpstrackings
Keep tabs on your field staff effortlessly with Informap Technology Centre LLC. Real-time tracking, task assignment, and smart features for efficient management. Request a live demo today!
For more details, visit us : https://informapuae.com/field-staff-tracking/
A Comprehensive Look at Generative AI in Retail App Testing.pdfkalichargn70th171
Traditional software testing methods are being challenged in retail, where customer expectations and technological advancements continually shape the landscape. Enter generative AI—a transformative subset of artificial intelligence technologies poised to revolutionize software testing.
Developing Distributed High-performance Computing Capabilities of an Open Sci...Globus
COVID-19 had an unprecedented impact on scientific collaboration. The pandemic and its broad response from the scientific community has forged new relationships among public health practitioners, mathematical modelers, and scientific computing specialists, while revealing critical gaps in exploiting advanced computing systems to support urgent decision making. Informed by our team’s work in applying high-performance computing in support of public health decision makers during the COVID-19 pandemic, we present how Globus technologies are enabling the development of an open science platform for robust epidemic analysis, with the goal of collaborative, secure, distributed, on-demand, and fast time-to-solution analyses to support public health.
SOCRadar Research Team: Latest Activities of IntelBrokerSOCRadar
The European Union Agency for Law Enforcement Cooperation (Europol) has suffered an alleged data breach after a notorious threat actor claimed to have exfiltrated data from its systems. Infamous data leaker IntelBroker posted on the even more infamous BreachForums hacking forum, saying that Europol suffered a data breach this month.
The alleged breach affected Europol agencies CCSE, EC3, Europol Platform for Experts, Law Enforcement Forum, and SIRIUS. Infiltration of these entities can disrupt ongoing investigations and compromise sensitive intelligence shared among international law enforcement agencies.
However, this is neither the first nor the last activity of IntekBroker. We have compiled for you what happened in the last few days. To track such hacker activities on dark web sources like hacker forums, private Telegram channels, and other hidden platforms where cyber threats often originate, you can check SOCRadar’s Dark Web News.
Stay Informed on Threat Actors’ Activity on the Dark Web with SOCRadar!
Unleash Unlimited Potential with One-Time Purchase
BoxLang is more than just a language; it's a community. By choosing a Visionary License, you're not just investing in your success, you're actively contributing to the ongoing development and support of BoxLang.
Strategies for Successful Data Migration Tools.pptxvarshanayak241
Data migration is a complex but essential task for organizations aiming to modernize their IT infrastructure and leverage new technologies. By understanding common challenges and implementing these strategies, businesses can achieve a successful migration with minimal disruption. Data Migration Tool like Ask On Data play a pivotal role in this journey, offering features that streamline the process, ensure data integrity, and maintain security. With the right approach and tools, organizations can turn the challenge of data migration into an opportunity for growth and innovation.
How to Position Your Globus Data Portal for Success Ten Good PracticesGlobus
Science gateways allow science and engineering communities to access shared data, software, computing services, and instruments. Science gateways have gained a lot of traction in the last twenty years, as evidenced by projects such as the Science Gateways Community Institute (SGCI) and the Center of Excellence on Science Gateways (SGX3) in the US, The Australian Research Data Commons (ARDC) and its platforms in Australia, and the projects around Virtual Research Environments in Europe. A few mature frameworks have evolved with their different strengths and foci and have been taken up by a larger community such as the Globus Data Portal, Hubzero, Tapis, and Galaxy. However, even when gateways are built on successful frameworks, they continue to face the challenges of ongoing maintenance costs and how to meet the ever-expanding needs of the community they serve with enhanced features. It is not uncommon that gateways with compelling use cases are nonetheless unable to get past the prototype phase and become a full production service, or if they do, they don't survive more than a couple of years. While there is no guaranteed pathway to success, it seems likely that for any gateway there is a need for a strong community and/or solid funding streams to create and sustain its success. With over twenty years of examples to draw from, this presentation goes into detail for ten factors common to successful and enduring gateways that effectively serve as best practices for any new or developing gateway.
5. For many organizations,
a common practice is that
they are managed like
machines. We call this
Management 1.0. In this
style of management,
leaders assume that
improvement of the whole
requires monitoring,
repairing, and replacing
the parts.
6. It was engineers who
developed scientific
management, the
command-and-control
style of leadership that
was quite successful in
the 20th century.
11. In a Management 2.0 organization, everyone recognizes
that “people are the most valuable assets” and that
managers have to become “servant leaders”. But, at the
same time, managers prefer to stick to the hierarchy.
13. Some people think of an organization as a
community or a city. You can do what you
want, as long as you allow the community to
benefit from your work. We call that
Management 3.0.
14. In a community or
city, everyone is
(partly) responsible
for contributing to
its success and a
few are responsible
for the whole.
15. Management of the work
is a crucial activity, but
this could be done with or
without dedicated
managers. In fact, a
business can do a lot of
management with almost
no managers!
16. Most creative workers don’t realize that they are also
responsible for management stuff. Management is
too important to leave to the managers.
17. The only thing left to do for
managers is to grow and
nurture the whole system.
18. Good idea: setting up an
internal crowdfunding
system that enables
innovation by any worker.
19. Management 3.0 is not
yet another framework.
It is a mindset, combined
with an ever-changing
collection of games,
tools, and practices to
help any worker to
manage the organization.
It is a way of looking at
work systems.
20. Energize People: People are the most important parts of
an organization and managers must do all they can to
keep people active, creative, and motivated.
1
21. Business leaders and human resource
managers consider the “lack of employee
engagement” one of their top priorities.
But why do many workers not feel engaged?
22. Without motivation,
nothing would be produced.
Firms exist to coordinate and
motivate people’s economic
activity.
- John Roberts, The Modern Firm
24. Technically, we cannot make people feel motivated or
engaged. But we can certainly set up the right conditions
that maximize the probability that it will happen (even
though success is never certain).
26. Is employee engagement about intrinsic or
extrinsic motivation?
Does an author write books because she loves the writing process?
Or because she loves the support and encouragement from
readers? Maybe a bit of both?
27. The CHAMPFROGS model deals
specifically with motivation in
the context of work-life.
It consists of ten motivators that
are either intrinsic, extrinsic, or
a bit of both.
28. The CHAMPFROGS model is
influenced by several other
models of human motivation.
• Two-Factor Theory, Frederick Herzberg
• The Hierarchy of Needs, Abraham Maslow
• Theory of Self-Determination, Edward L.
Deci and Richard M. Ryan
• 16 Basic Desires Theory, Steven Reiss
39. Managers must seek ways for
the CHAMPFROGS motivators
to become systemic properties
of the firm.
For example, exploration days
typically satisfy people’s need
for curiosity.
40. Don’t waste your time trying to motivate individual
workers with an employee engagement program.
Most so-called employee engagement
programs are misbegotten, unwieldy,
ineffective rolling caravans of impractical
or never-going-to-be-implemented
PowerPoint presentations.
- Les McKeown, “A Very Simple Reason Employee
Engagement Programs Don’t Work”
http://www.inc.com/les-mckeown/stop-employee-
engagement-and-address-the-real-problem-.html
42. 1. Put the motivator cards in order, from unimportant
to important
2. (You may leave out any cards you don’t want to use.)
Exercise:
unimportant important
43. 3. Consider an important change in your work (for
example, becoming a more Agile organization)
4. Move cards up when the change is positive for that
motivator; move them down when the change is
negative
positive change
negative change
Exercise:
44. 5. Explain 1 or 2 of the changes
6. Repeat for each player
Exercise:
48. Empower Teams: Teams can
self-organize, and this requires
empowerment, authorization,
and trust from management.
2
49. The English verb “to manage”
was originally derived from the
Italian maneggiare, meaning to
handle and train horses.
- Kurtz and Snowden, “Bramble Bushes in a Thicket”
http://www.researchgate.net/publication/237133296_Bramble_Bushes_in_a_Thicket_Narrative_and_the_intangibles_of_learning_networks
50. To Control or Not to Control
Central control of a complex system
doesn’t work, because the central
node of a network cannot possibly
contain all information that is needed
to make good decisions everywhere.
51. Each worker has only an incomplete mental model of all
the work. And the same goes for the manager! That is
why it’s best to distribute control among everyone.
52. What scientists call distributed control is usually
called empowerment by management experts.
54. The Dictators
“Workers should be
empowered by
managers so that they
take on more
responsibilities, feel
more committed, and
be more engaged. The
managers decide who
is empowered, and
who is not.”
55. The Anarchists
“Workers are already
empowered by default.
Nobody is needed to
grant them powers.
There are no managers,
only leaders. And they
inspire workers to
exercise the powers
they already have.”
56. Empowerment defined
empower /əmˈpou(ə)r/
1. (authority)
to give official authority or legal power to (by legal
or official means) / to invest with power
2. (ability)
to promote the self-actualization or influence of /
to supply with an ability
58. “I help my team members with their ability (empowerment)
to manage our social media marketing.”
59. Dictators know and understand only the first meaning of
the word empowerment (authority), while anarchists favor
only the second meaning (ability). In most organizations,
we need both.
60. Empowerment == Distributed Control
Empowered people improve system effectiveness
and survival. Empowered organizations are more
resilient and agile.
61. We aim for a more
powerful system, not
better-controlled people.
(And besides, creative
workers cannot be
controlled anyway.)
63. Empowerment is a reflexive relationship between two
equal partners. We should replace superiors and
subordinates with control-givers and control-takers.
64. Giving and Taking Control
Quite often, when managers delegate work to
people or teams, they don’t give them clear
boundaries of control.
65. A manager should make it perfectly clear what
the person’s or team’s level of control is in a
certain area.
66. Handing over control also works
the other way around because of
the reflexive relationship of
empowerment.
68. Delegation is not a binary thing. There are
more options than being a dictator or an
anarchist. The art of management is in
finding the right balance.
69. 1. Tell
You make a decision
for others and you
may explain your
motivation. A
discussion about it is
neither desired nor
assumed.
70. 2. Sell
You make a decision
for others but try to
convince them that
you made the right
choice, and you help
them feel involved.
71. 3. Consult
You ask for input first,
which you take into
consideration before
making a decision that
respects people’s
opinions.
72. 4. Agree
You enter into a
discussion with
everyone involved,
and as a group you
reach consensus about
the decision.
73. 5. Advise
You will offer others
your opinion and hope
they listen to your
wise words, but it will
be their decision, not
yours.
74. 6. Inquire
You first leave it to the
others to decide, and
afterwards, you ask
them to convince you
of the wisdom of their
decision.
75. 7. Delegate
You leave the decision
to them and you don’t
even want to know
about details that
would just clutter your
brain.
76. The 7 Levels of Delegation is a symmetrical model.
It works in both directions.
77. Consult is the opposite of Advise.
The 7 Levels of Delegation is a symmetrical model.
It works in both directions.
78. The 7 Levels of Delegation is a symmetrical model.
It works in both directions.
Sell is the mirror of Inquire.
79. Dictators say, “You are not allowed to do anything except
what I authorize you to do.”
Anarchists say, “Go ahead, take whatever control you want!”
The better choice is to say, “You can do what you want except
for the areas where I place some restrictions.”
81. Delegation levels are applied to key decision areas. The
“right” level of delegation is a balancing act. It depends
on a team’s maturity level and the impact of its decisions.
Delegation is context-dependent.
82. A delegation board enables management to clarify delegation
and foster empowerment for both management and workers.
83. A delegation board gives managers “something to control”. It is
better that they push around the notes on a delegation board
rather than the people in their organization.
84. Delegation increases status, power, and
control. A system with distributed control
has a better chance of survival than a
system with centralized control.
86. Let’s first discuss and decide on the Key Decision
Areas . . .
If you can’t decide what kind for organization . . .
1. Run a small bar (seating 30, offering drinks and
snacks)
2. Agile Transformation Team for a IT company
delivering health care software (150 employees,
little agile know-how)
Exercise
87. Decide first who is the manager
Create a team delegation board
Everyone choose (privately) one of the 7 cards
After everyone has decided, show all cards
Let both highest and lowest motivate their choices
Play it again for the same topic (optional)
Exercise
94. Align Constraints:
Self-organization can lead to
anything, and it’s therefore
necessary to protect people
and shared resources and to
give people a clear purpose
and defined goals.
3
96. Develop Competence:
Teams cannot achieve
their goals if team
members aren’t capable
enough, and managers
must therefore contribute
to the development of
competence.
4
106. 1. Each group picks a scenario:
• Run a small bar (seating 30, offering drinks and snacks)
• Agile Transformation Team for a IT company delivering
health care software (150 employees, little agile know-how)
2. Define main competence requirements for your team
3. Decide on competence level needs
4. Fill out Competence Matrix for your team
5. Identify the gaps
Exercise: Team Competence Matrix
109. Grow Structure:
Many teams operate within
the context of a complex
organization, and thus it is
important to consider
structures that enhance
communication.
5
114. Management 3.0
It is a mindset, combined
with an ever-changing
collection of games,
tools, and practices to
help any worker to
manage the organization.
It is a way of looking at
work systems.
115. Thank you
Management 3.0 Facilitator
Distributed Software Development
Agile Coach
ralph@agilestrides.com
@raroos
www.agilestrides.com
www.linkedin.com/in/ralphvanroosmalen