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Lessons Learned

    Marketing
Disclaimer
This is not intended to be a condensed outline of the course,
but simply what I took as key takeaways. In some courses
there are many areas discussed that aren’t contained in these
slides, as they are items I was already familiar with and didn’t
feel the need to document or felt they wouldn’t be useful to me
in my current career. I think of these as my “cheat sheet” of
material that can help me in my current & future roles and are
DRAFT…like Google’s Beta are subject to change – Matt
Crane

McCarthy, Michael. (2010). Course presented on Marketing
Management. Miami University, Oxford & Cincinnati, OH.
Products & Services
• Product Mix: collection of products
  marketed by company. Characterized by:
  – Width (# of product lines or categories)
  – Depth (variations of each product line)
• Product Category is broad categorization
  of product offering
• Consumer Need: covers categories
  (usually)
• Product Design: Point of Difference (POD)
Products
• Packaging:
  – Related to design
  – Identifies brand, reinforces equity, communicates key
    POD’s
  – Product protection in transit and later storage
  – Don’t forget “unveiling” experience
• New Product Development
  –   Completely New (e.g. Swiffer)
  –   New Line (brand extension – Toll House Dough)
  –   Addition to Line (e.g. Febreeze candles)
  –   New use (e.g. WD-40 for cleaning)
Development Phases
1.       Idea Generation
2.       Idea Screening (identify fit)
3.       Concept Development & Testing (idea into concept)
4.       Marketing Strategy Development (4P)
     •     Product
     •     Price
     •     Promotion
     •     Place
5.       Business/Financial Analysis
6.       Product Development
7.       Market Testing
8.       Commercialization
Branding
• Brand Positioning:
  – Who Brand competes with (Competitive Set)
  – How is Brand similar (Points-of-Parity – POP)
     • Must-have’s in order to even participate
  – How is Brand different (Points-of-Difference – POD)
     • Sets your brand apart
     • Should be:
         –   Strong
         –   Unique
         –   Favorable
         –   Relevent
     • Usually today’s POD’s become POP’s later
Product Distribution
• Retailing:
  – Trade promotions: price reductions or free
    products for retailers
  – Slotting allowance: paying for shelf space
• Channel conflict solutions:
  – Product differentiation by channel
Brand Imagery
• Aaker – what is brand’s image and feelings associated
  with that brand
Market Research – Buyer
               Perspective
• Define research objectives
   – What issues/questions need to be answered
• Develop research plan
   – What data types are needed and methods to get data
   – Exploratory (Qualitative) – looking to reveal an insight
   – Confirmatory (Quantitative) – testing a hypothesis
• Collect data
   – Primary (collect yourself) or Secondary (already exists)
• Analyze data
• Use findings
• Make decision
Market Segmentation

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Lessons learned marketing - s2

  • 1. Lessons Learned Marketing
  • 2. Disclaimer This is not intended to be a condensed outline of the course, but simply what I took as key takeaways. In some courses there are many areas discussed that aren’t contained in these slides, as they are items I was already familiar with and didn’t feel the need to document or felt they wouldn’t be useful to me in my current career. I think of these as my “cheat sheet” of material that can help me in my current & future roles and are DRAFT…like Google’s Beta are subject to change – Matt Crane McCarthy, Michael. (2010). Course presented on Marketing Management. Miami University, Oxford & Cincinnati, OH.
  • 3. Products & Services • Product Mix: collection of products marketed by company. Characterized by: – Width (# of product lines or categories) – Depth (variations of each product line) • Product Category is broad categorization of product offering • Consumer Need: covers categories (usually) • Product Design: Point of Difference (POD)
  • 4. Products • Packaging: – Related to design – Identifies brand, reinforces equity, communicates key POD’s – Product protection in transit and later storage – Don’t forget “unveiling” experience • New Product Development – Completely New (e.g. Swiffer) – New Line (brand extension – Toll House Dough) – Addition to Line (e.g. Febreeze candles) – New use (e.g. WD-40 for cleaning)
  • 5. Development Phases 1. Idea Generation 2. Idea Screening (identify fit) 3. Concept Development & Testing (idea into concept) 4. Marketing Strategy Development (4P) • Product • Price • Promotion • Place 5. Business/Financial Analysis 6. Product Development 7. Market Testing 8. Commercialization
  • 6. Branding • Brand Positioning: – Who Brand competes with (Competitive Set) – How is Brand similar (Points-of-Parity – POP) • Must-have’s in order to even participate – How is Brand different (Points-of-Difference – POD) • Sets your brand apart • Should be: – Strong – Unique – Favorable – Relevent • Usually today’s POD’s become POP’s later
  • 7. Product Distribution • Retailing: – Trade promotions: price reductions or free products for retailers – Slotting allowance: paying for shelf space • Channel conflict solutions: – Product differentiation by channel
  • 8. Brand Imagery • Aaker – what is brand’s image and feelings associated with that brand
  • 9. Market Research – Buyer Perspective • Define research objectives – What issues/questions need to be answered • Develop research plan – What data types are needed and methods to get data – Exploratory (Qualitative) – looking to reveal an insight – Confirmatory (Quantitative) – testing a hypothesis • Collect data – Primary (collect yourself) or Secondary (already exists) • Analyze data • Use findings • Make decision