The document discusses the application of lean startup principles in various contexts beyond startups, focusing on lean change methodologies. It highlights insights gained from experiments, including community polls and customer feedback, while addressing common mistakes in product development and project management. The evolution of lean change is outlined, with suggestions for practical frameworks like the business model canvas and minimum viable change to facilitate effective organizational improvement.

1. Lean Startup
Isn’t Just for Startups
@jasonlittle

2. Hypothesis: Crowd bias at LESS 2012 coupled with
the tracks and sessions here leads me to believe
people will want to hear more about Lean Change
over “traditional” Lean Startup
Experiment: TwitPoll with 3 Topics, time
permitting put a sheet of paper up in the common
area
Validated Learning: 45% voted in favor of Lean
Change.

3. Hang on a minute...

4. !
confirmation bias

5. What’s this worth?

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Do you guys, like, make iPad
Do you guys, like, make iPad
Apps?
Apps?

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12% clicked through
30% of those filled out lead form
2 of the 30% bought it
85% of all mobile traffic on iOS
Landing Page Conversion Rates

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Prototype to Finished Product

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- customers loved the ‘cool’ factor
- customers wanted offline support for management
- customers didn’t like the subscription fee
- over-the-air content updates were good
- some customers wanted in-house apps
What I Learned

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- worried about prices too soon
- built too much too soon
- little customer development done
- tried solving the wrong problem (cash flow)
Mistakes Made

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HTML 5
Where are they now?

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IT Department
Intake Elaboration Delivery
- I have an idea! - who’s it for? - build it
+/- 50% - how big is it? - release it
- when could it be - gather feedback
done?
we’re starting
here
Un-certainty

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The problem(s):
- teams were usually given solutions
- projects funded and committed before validation
- not meeting the demands of customers
- “order taker” mentality
- prioritization pushed to IT
- too many “lines of business” competing for IT
The Solution(s):
- business model canvas for org improvements
- move to quarterly budgeting via PMO
- business model canvas to replace intake governance docs
How? Starting with a Leverage Point

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Rev 1.0 : MVC - Minimum Viable Change
+ -
- no customer development
- think about change first
- change is too complex for “standards”
- weekly evaluations/insights
- pivoting too often
- discovered early adopters
- OMG you CAN’T do that to people!!!
Evolution of Lean Change

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Rev 1.1 : Push, Don’t Pull
“Jason, say something
fluffy!” - Jeff Anderson
Evolution of Lean Change

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Rev 1.2 : Cohort Analysis
Process “Agile”
Cohort Strategy 1 Strategy 2 Project 1 Metrics
Adoption Practices
Introduce
Visualize All Health
MVC 1 MVC 1 Retrospecti
MVC 11 MVC 11 Work Dashboard
MVC MVC ves
Add
Using MMF
blockers on BDD
thru-put
EKB
Daily
Standups
Evolution of Lean Change

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#LeanChange
Insights Options To Do MVP/MVC Introduce Validate
negotiate introduce validate
change change change
cost
generate launch pivot?
measurements experiment abandon?
value
Lean Change 2.0

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Team Kanban Board
Change Agent Board

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The Experiment that Changed the World

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- how many people would show up?
- what topics would they discuss?
- what departments are they from?
What I Wanted to Know

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?
Rolling out Mgnt
3.0 to Leadership Using LS for
Program Governance Doc
?
Connection to
HR Expertise PMO
Directory
Executive Lean
Coffee
BA CoP
Lean
Coffee
What it Led To

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?
What’s Next for Lean Change?

28. Done.
Andrew Annett
Alexei Hui
Jeff Anderson @akannett
@alhui
@thomasjeffrey
Jason Little
Taimur Mohammed @jasonlittle
Bilal Iqbal
@taimurmohammed the only guy in the world not on twitter
Contributo
Ardita Karaj
@ardita_k rs Andrew La Rosa
@alarosa
Bernadette Dario
@bernadettedario
leanchange.org (in progress)
Emad Toukan agileconsulting.blogspot.com
@emadtoukan
#leanchange