Resume updated after receiving Medical and Editing certificate.

1. LEIGH ELLEN LILLIS
Mundelein, IL 60060
847.722.0088
LEIGH.LILLIS@GMAIL.COM
SUMMARY
I am seeking a Medical Writing and Editing position in a well-established corporation. I
earned my certification in Medical Writing and Editing this spring 2016 from the
University of Chicago. I have over 20 years Technical Writing experience in developing
and creating policies, procedures, work instructions, and Visio flowcharts. I am proficient
in interviewing subject matter experts and developing of technical materials. I have also
been able to develop and maintain intranet sites, SharePoint sites, and create training
materials.
PROFESSIONAL EXPERIENCE
3/16 – Current Northwestern University Evanston, IL
Contract Technical Writer
 Develop and write standard operating procedures related to Kellogg
School of Management
 Created and developed standard templates for procedures and forms
 Created their document numbering system and organized the document
management system
 Work with subject matter experts to map workflow processes and
develop their current SOPs for all Kellogg domestic campuses
8/15 – 12/15 AbbVie North Chicago, IL
Technical Writer - Contractor for Quality Systems at AbbVie
Wrote and edited procedures related to pharmaceutical, safety, cGMP, SOP,
quality systems, regulatory, and quality assurance concepts
Mapped the corresponding workflow process using Visio Flowchart for each
submitted document
Created job aids for employees to assist them in their work
Worked with subject matter experts to develop and create work instructions
Worked with IT to edit and clarify procedures related to software programs
1/15 – 7/15 Dovenmuehle Mortgage Inc. Lake Zurich, IL
Procedure Writer
 Developed and wrote procedures related to regulatory mortgage banking
 Mapped department workflow processes using Visio Flowchart
 Created job aids to assist employees
9/14 - 1/15 Abbott Labs Lake Forest, IL
Technical Writer - Contractor for Nutrition Quality HQ at Abbott Labs
 Analyzed existing Abbott Nutrition Quality processes and procedures
 Consolidated, edited, and updated Abbott Nutrition documents
 Assisted in the redlining of documents before being published in the
Document Management System
 Created and incorporated tables and graphics for clarity into procedures
3/14 - 8/14 Exelon Corporation Oakbrook Terrace, IL
Contract Technical Writer
Converted and clarified electrical equipment maintenance procedures,
processes, and forms into their new implemented template
Maintained tracking of documents that had been converted to new
template.
Researched and edited metadata in their document management system

2. 9/13 - 12/13 Culligan Matrix Solutions Libertyville, IL
Contract Technical Writer
 Worked with subject matter experts to create and publish
commercial Water Treatment System service manuals
 Familiar with CAD drawings and Bill of Materials
 Performed quality audits of service manuals for company
9/08 – 5/13 Siemens Industry, Inc. Buffalo Grove, IL
Technical Writer
Developed standardized workflow policies, procedures and workflow
processes for the North American branches
Worked with department heads and subject matter expects to maintain
annual document updates
Worked with IT to map workflow processes and document new software
enhancements
Developed and maintained marketing intranet and SharePoint sites
Assisted the Document Management Librarians in publishing documents and
establishing the supporting metadata
Performed QA audits to correct gaps in processes and procedures
6/96 – 9/08 Wolters Kluwer North America Riverwoods, IL
Supervisor - Graphics and Charts
 Identified, analyzed, and resolved issues relating to graphics and SGML
charts
 Developed SGML graphic and chart training manuals for department
employees
 Created offshore vendor outsourcing workflow and tracking
 Created, facilitated, and instructed training classed on how to create and
insert graphic tags into SGML data
EDUCATION
2014 – 2016 University of Chicago, Graham School Chicago, IL
Continuing Liberal and Professional Studies
• Certificate in Medical Writing and Editing
1987 - 1991 California State University Chico, CA
Bachelor of Arts, English
 Certificate in Technical Writing
SPECIALIZED TRAINING
Siemens Industry, Inc.
Buffalo Grove,
IL
 Six Sigma Yellow Belt Certified
 Six Sigma Green Belt Training
Learning Tree International Reston, VA
 SharePoint 2007
Society of Technical Communication Online
 TechComm Certification
Webucation Online
 Adobe FrameMaker 12
College of Lake County Grayslake, IL
 Fundamentals of Technical Writing
 Photoshop for Digital Photographers

3.  Explore a Career in Medical Writing

4. SOFTWARE EXPERIENCE
 Microsoft Office Suite
 Adobe Photoshop
 Adobe Acrobat Pro
 Adobe FrameMaker 12
 Visio Flowchart
 FS Pro Information Mapping
 Publisher
 SharePoint
 SnagIt/FastStone Capture
PROFESSIONAL AFFILIATIONS
 Senior Member of Society for Technical Communication
 Member of American Medical Writers Association