Lee Wan Teng has over 10 years of experience in customer service and administration roles. She worked as a Sales cum Administration Executive at Bonjour Cosmetics from 2005 to 2015 where she responded to customer inquiries, processed orders and payments, and administered payroll. Prior to that, she was a Sales Assistant and Cashier at Bonjour Cosmetics from 2001 to 2005. She has obtained several business-related certificates from Singapore Polytechnic and seeks a new customer service role where she can further improve her communication and interpersonal skills.

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Resume of Lee Wan Teng
Address : BLK 502 Hougang Ave 8 #08
-604 Singapore 530502
Contact No : 97720419 (HP) 63864628 (H)
Email : wteng32@gmail.com
Date of Birth : 23 July 1980
Nationality : Singaporean
Race : Chinese
Gender : Female
CareerObjectives Working in customer service lines will further improve my current
communication and interpersonal skills.
Work Experiences Sales cumAdmin Executive, Bonjour Cosmetics
March 2005 to May 2015
 Responded to local and overseas customers’enquires for
their perfumes/cosmetics orders
 Negotiated with customers as well as suppliers regarding
about their orders
 Processed and arranged deliveries of customers’
perfumes/cosmetics orders locally as well as overseas with
warehouse staff and logistics company
 Processed as wellas collected payment from local and
overseas customers
 Generated sales report to get customers’feedback and
analyzed report to submit to management
 Used company customized payroll system to administer
employees attendance, payroll, leaves and benefits
 Counted salary and payment to employees
 Submitted employees’ monthly CPF contributions online
 Submitted of employees yearly income tax and tax clearance
through IRAS online
 Monitored and updated company as well as employees
insurances
 Applied foreign employees work permits on MOM website
 Co-ordinated with job applicants as well as management for
hiring and interviewing

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Sales Assistant cum Cashier, Bonjour Cosmetics
February 2001 to March 2005
 Sold branded perfumes/cosmetics in retail shops at Orchard
Road
 Collected payment from customers
Education Certificate in Business Fundamentals, Singapore Polytechnic
October 2014 to February 2015
 Ain Business Statistics
 Cumulative GPA2.75
Certificate in Business Processes, Singapore Polytechnic
April 2015 to August 2015
 Ain Fundamentals of Accounting
 Ain Introduction to Business Law
 Cumulative GPA3.188
Certificate in BusinessApplications, Singapore Polytechnic
October 2015 to March 2016
 Ain Essential of Financial and Management Accounting
 Cumulative GPA3.292
Certificate in Business Operations, Singapore Polytechnic
April 2016 to August 2016
 Distinction in Supply Chain Management
 Ain Financial Management
 Cumulative GPA3.375
Diploma in Manufacturing Engineering, Singapore Polytechnic
July 1997 to November 2000
 Distinction in Pre-Calculus,A in Engineering Mathematics
I,II and III
O level Certificate, CHIJ St Joseph’s Convent
January 1993 to December 1996
 5 Credits

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Skills, Character Co-operative worker in a team
And Abilities Communicate excellent in verbal and written
Hardworking and demonstrated knack for learning newskills
quickly as well as easily
Strong ability in multi-tasking and composed
Flexible,attentive and patient
Proficient in MOS Office Programs (Word, Excel, Power Point)
 Certificate of Completion of PowerPoint 2010 was awarded
on June 2014 by NTUC Learning Hub
 Certificate of Completion of Excel Expert 2010 was
awarded on December 2013 by NTUC Learning Hub
 Certificate of Completion of Word, Excel and Access 2010
was awarded on November 2013 by NTUC Learning Hub
Expect Salary : $2100 to $2300 (Negotiable)
Commence Work :3 days to 1 week
Reason For Leaving:I want to explore new things in new
Environment
Interests I watch, read and surf internet for local and international news
everyday to update my knowledge of the government policies as
well as the assistance available to Singaporeans.
References 1) Jasmine Lim
Boss
My Pretty Gifts Online
Block 419 Serangoon Central #06-418 S (550419)
92291331
92291331@hotmail.com
2) Peh Jia Jia
Senior Analyst
Apple in Singapore
96840336