SlideShare a Scribd company logo
MIT OpenCourseWare
http://ocw.mit.edu
15.912 Technology Strategy
Fall 2008

For information about citing these materials or our Terms of Use, visit: http://ocw.mit.edu/terms.
Creating Value with Effective

Organization

Professor Jason Davis
MIT Sloan School of Management
Creating Value:

•	 Understand how technologies will evolve
–	(Both your own and those on which you rely)
•	 Understand how customer needs will evolve
•	 Use technologies to develop world class products
and services that meet customer needs
–	How?
•	 Get lucky…works once or twice
•	 Do it consistently with effective Organization Structures
and Processes
–	e.g., Apple, Google
Effective Organization changes

during discontinuities

How do we manage
incremental innovation?
Performance
How do we manage
discontinuous innovation?
Time
Illustrating the problem: to centralize

or decentralize R&D?

•	 Answering this question involves two major
problems:
•	 The role of CR&D
•	 Commercializing the technology
•	 These two issues cannot be addressed in
isolation
Research before the World Wars

Goal: Understand the world

Incentive: Make $$
First “gentlemen”
& then
Universities,
Foundations
Firms
Incentive: prestige,

fun, the social good

Goal: Make the widget work
Research before the World Wars

“Basic”, “Curiosity driven”
research
•	 Researchers motivated by the
intrinsic interest of the
problem,orientated to their
peers, not to application
•	 Choice of problems dictated by
individual researchers on the
basis of curiosity
“Applied” research
•	 Researchers motivated by the
desire to make money, have an
impact on the world
•	 Choice or problems motivated
by the needs of the market
place
Research before the World Wars
•	 “Basic” research makes enormous progress, but
few firms invest in it.
–	Except the German chemical industry
•	 Many major technological advances driven by
engineers “tinkering”
–	Steel, Steam
•	 And technological advances that do use science
use old, publicly available science
–	Electricity
–	Telephony
: prestige,
First “gentlemen”
& then
Universities,
Foundations
Sputnik and the World Wars

Goal: Understand the world
Goal: Make the widget work
Incentive
fun, the social good
Firms
Radar
The Atom Bomb
Penicillin
The Man on the Moon Incentive: Make $$
After the Wars

Goal: Understand the world

Goal: Make the widget work
Incentive: prestige,
fun, the social good
Incentive: Make $$
Universities,
Foundations
Traditional
Applied Research
NASA
DOD
Office of
Naval Research
NIH
Central
Research Labs
Corporate Research Labs in the Golden

Age

• Bell Labs
• RCA Sarnoff Labs
• Xerox Parc
• IBM & the Watson Labs
• GE
• Alcoa
• DuPont
The Golden Age Research Model:

“Build it and they will come”

Do the very best science
Make major
breakthroughs
Take them to the market
And get really rich
For Example:
The transistor
The CAT scanner
Cohen/Boyer patent
Nylon
Protease Inhibitors
Core assumptions of “golden age”

research

•	 Curiosity driven – understand the problems
and the applications will follow
•	 Not overly constrained by financial or cost
goals
•	 Hire the very best people and give them
freedom
•	 Stay closely connected to the university and
to the community of public science
More recently:

The Golden Age model in question

•	 Many firms unable to capitalize on major
discoveries, or benefits take years to emerge:
–	The RCA disc
–	Xerox PARC
–	Kevlar
–	Lucent & Bell Labs
•	 A significant number of breakthroughs come
through close user/market contact (i.e., Open
Innovation)…
•	 …and technology collaborations between firms
(i.e., Collaborative Innovation).
–	Intel/MSFT, HP/Cisco, Apple/Google, etc.
Some firms continue to fund central

research aggressively

“Basic”
or “fundamental”
science
Genomics,
Photonics
Msoft, P&G
“Applied”

research
But others have moved away from

central research completely

“Basic”
or “fundamental”
science
Intel
“Applied”

research
AR= Applied Research
PD = Product development
A = Acquisitions
Or experiment with alternative

organizational forms

AR= Applied Research
PD = Product development
A = Acquisitions
Science
AR AR AR
PD PD PD
DisplayTechnologies
Telecommunications
SpecialtyMaterials
A A A
Science
AR A AR
R
PD PD PD
A A A
Telecommunications
DisplayTechnologies
SpecialtyMaterials
Other firms have experimented with

hybrid organizational structures

ƒ Confusion of roles
ƒ High overhead
ƒ Powerful individuals tip the
balance of power
ƒ Worst of both worlds
ƒ Confusion of team roles
ƒ Shortage of good project
management
ƒ Death by many teams
ƒ Degradation of fxnl skills
ƒ Difficult inter-unit
communication
ƒ Restricted view of whole
ƒ Can become too removed
from the business
Cons
ƒ Focused attention to multiple
objectives
ƒ Best of both worlds:
coordination and
specialization
ƒ Focused cross functional
coordination
ƒ More efficient
development
ƒ Development of team and
management skills
ƒ Supports necessary scale
for critical technologies
ƒ Manage career paths
ƒ Avoid redundancy
Pros
MatrixTeamsCenters of Excellence
Heavyweight Project Team
Market
MFGMKGENGINEERING
Degree of Team
Leader Influence
Team
Leader
Product
Concept
BU 1 BU 2 BU 3
Ceo
R&D Area 1
R&D Area 2
R&D Area 3
BU A BU B BU C
Ceo
Function 1
Function 2
Function 3
Strategic Challenge: Changing Environments

are Unpredictable and Ambiguous!

SOURCES IMPLICATIONSIMPLICATIONS
•Planning is limited

market evolution are hard 

to predict!

•Future S-curves and
•Reacting is insufficient
•Traditional strategies of
“defend a position” and
•Blurred timing and paths
“leverage core 

from products to business 

•Shifting competitive basis,
competence” are 

models
 incomplete
•Lack of control over key •Shift from “closed” internal
technology resources innovation to “open”
18
innovation with partners
Potential Solution: Organizational

Structures that respond to change

Organizational
Structures
enable
coordinated
responses to
environmental
change by
shaping action
in real-time
Unit NetworksUnit Networks
Alliance NetworksAlliance Networks
HierarchyHierarchy
RolesRoles
RulesRules
Amount of Organizational Structure can

vary greatly!

LowLow MediumMedium HighHigh
Hierarchy
Hierarchy
RulesRules
Unit NetworksUnit Networks
Alliance Networks
Alliance Networks
Inverted U‐shaped Relationship btwn

the Amount of Structure and

Performance

•Fundamental
Relationship
illustrates the
tension between
efficiency and
flexibility
•Observed in
multiple industries
and for multiple
types of structure:
• Hierarchy
• Roles
• Rules
• Networks
Chaotic ConstrainedConstrained
New Modeling and Evidence suggests

Asymmetry and Dependency on

Market Dynamism

•	 Asymmetry:
more forgiving
on the side of
too much
structure
•	 Optimum is less
structured and
more severe in
less predictable
environments
Examples: Simple Rules in Dynamic

Markets

Company Simple rules
•Priority Rules helped Intel shift from DRAMs to
Intel® Microprocessors
•Simple Rules about minimum project size
•Copy Exactly
•Clear ranking molecules types as research
Pfizer®
priorities
•Maximum number of molecule types pursued at
any one time
•Projects “killed” according to step charts
Miramax

Films®

The Crying Game
Pulp Fiction
The English Patient
Life is Beautiful
Shakespeare in Love
•Movies must
–Center on a basic human condition and
flawed, but sympathetic character

–Have a clear beginning, middle, and end

•Disciplined financing (50% more efficient than
industry standard)
Explains mysterious organizational

phenomena:

•	 Liability of newness: less structured entrepreneurial
firms can “collapse from within” while large firms w/
more structure can “muddle through” with little
innovation
•	 Maintaining optimal structure is more precarious
(more V‐like than U‐like!) in unpredictable markets:
–	Emerging markets
–	High‐technology industries
•	 Effective strategy is more simple in highly dynamic
markets
–	Less structure enables more flexible responses
Key Lessons about Organization

Structure

•	 Managers need to manage not only the Content
but the Amount Structure
•	 Employees can (and sometimes should) subvert
structures!
•	 Structure is merely a constraint on actions… must
be combined with improvisation and creativity to
produce innovations.
•	 Organizational Processes that change over time
are as strategically important as Organizational
Structures that do not…
…All R&D structures have limitations that can (in principle) be managed

with the right processes

Making Central Research more Decentralized Making Decentralized Research more Central
•	 Institute “contracting” mechanism whereby
Business Units can invest their R&D dollars by
sponsoring projects in central Research
•	 Create Councils comprising senior technical
members (e.g. TDOs) from the business units to
win endorsement for Research programs and
ensure relevance
•	 Provide communication mechanisms for central
Research to showcase their programs
(conferences, “technology fairs”, “catalogs”,
“trolling”)
•	 Institute funding mechanisms that require
project transfer to the business at a future date
or require projects to win matching funds from
the business
•	 Support internship programs that lend
researchers to the businesses
•	 Organize by product technology
•	 Employ Portfolio process that
ensures balance between platforms,
derivatives, and breakthroughs
•	 Create cross‐Business Councils
responsible for synergies between
research done within the businesses
•	 Fund outside research in universities,
start‐up companies, or other outside
organizations
•	 Co‐locate Decentralized R&D
resources within central labs to
promote synergy and preserve critical
mass in scientific disciplines
Comparing Org Structures & Org

Processes

•	 Organizational Structures: repeatable patterns of
behavior that are (nearly) always invariant
– Act as a constraint on action; enable efficient

coordination between multiple employees

– Must be combined with real‐time improvisation and
creativity to execute new opportunities
•	 Organizational Processes: sequenced patterns of
behavior that change & are contingent on time/place
– Strategic impact of effective versus ineffective

processes less well explored…

– These “best practices” or “secret sauce” are so hard to
imitate (e.g., Apple’s design process), that they may
provide more competitive advantage than structural
solutions that all can copy (e.g., Matrix org charts)
Patching: Restitching Business

Portfolios
Common experiences Myths Best practice
•Coordinating
across
businesses to
exploit
opportunities is
slow and
political
•Businesses are
behind others in
capturing
opportunities
•Critical issue is
business focus
(e.g., customer,
products, geos)
•Adjustment of
business
portfolio to
match markets
occurs in rare,
major
restructurings
•Regard match of
business portfolio to
markets as temporary
• Pay attention to SCALE
of businesses as well as
focus
•Patching executive at
multibusiness level
•Economies of scale
AND agility
28
Patching: Restitching Business Portfolios

Company
Managing scale and focus
•Patches customer segments and products

Dell® •In 1994, 2 customer patches then 4 then 8 now about 18

•Decreased patch size with increasingly uncertain market
Hewlett 

Packard®

•Built printer businesses by frequently realigning divisions
to market opportunities - add, exit, combine,split
•Shifts products and businesses among divisions as
needed
•Prototypical patching results
– From instruments to computing, from computing to 

printing and desktop publishing, and to digital 

photography

•Took market lead in Japan by repatching traditional
recreational vehicle businesses (minivans, station wagon,
Honda® compact sedans, SUV) into three new, original patches
29
Patching example – Honda’s domestic

recreational vehicle (RV) business

Traditional RV 

market patching

Minivans
Station wagon
Compact sedans
Sport utility vehicle
30

Honda refreshed 

patching

Odyssey:
Shorter than a
minivan but bigger
than station wagon
Criteria:
Compact-cum-wagon
with “Godzilla”
styling
CR-V:
Similar to Jeep
Cherokee but smaller
and built on the
Honda Civic platform
Patching example – Dell 

1994 1996 1998

Large customers Large companies Global enterprises
Small customers Midsize companies
Government and
education
Small customers
Large companies
Midsize companies
Federal
State and local
Education
Small companies
Consumers
31
Coevolving: Cross‐business Synergy
Common experience Myths Best practice
•Senior
management
wants cross-
business
synergies, but is
unsuccessful
•Orchestrating
collaboration
across businesses
is a time sink
•Successful
companies operate
as a centrally
controlled portfolio of
related businesses
•Successful
companies operate
as a portfolio of
independent
businesses
•A few temporary
collaborations with
exceptional payoffs
•Manage NUMBER of
collaborations, not just
focus
•Senior managers set
context for collaboration,
businesses decide
•Synergies AND individual
business success
32
Coevolving: Cross‐business Synergy
Company	 A few collaborations
•“Multiplier effect” of sharing movie characters across
businesses
Disney	 •Selective collaboration (e.g., Disney characters not shared
with Touchstone)
•Senior executives set collaborative context (e.g., synergy
meetings, calendar, synergy managers, training boot
camp), but business managers make the choices
•Broadcast identity of best practice stores for specific
Kroger capabilities (transactive memory)
•Store managers select best practices most appropriate for
their stores (receiver-based communication)
•“Key to earning a big return is to replicate knowledge” –
BP John Browne, CEO
•SBUs belong to 1 of 4 peer groups for knowledge
exchange, facilitated by electronic yellow pages
•Participation is voluntary and comes out of SBU budget
33
Relationship Processes: Towards Open

& Collaborative Innovation

Control
Uncontrolled
Open
Innovation
Closed
Innovation
Collaborative
Innovation
Inside Outside
Relationship Processes & Collaborative

Innovation

•	 Technology Collaborations between large established firms
are becoming the predominant way that innovative
component technologies are made in IT:
–	 Google & Apple: iPhone collaborations: gMaps, YouTube player
–	 Intel & Microsoft: Wintel technologies
–	 Sun & SAP: Netweaver Java Platform
•	 What are the most effective Organziational Processes for
managing these relationships?
–	 Focus on Strategic Decision Making, Social Networks, Time‐
Pacing
–	 Examined 8 collaborations between 10 large firms in the IT
sector
Domineering Leadership

•De-motivated weaker
partners do minimum
required by contracts
•Achieves stronger
partner’s more routine
objectives, but with…
•No innovation!
Phase
Strategic
decisions
made by...
1 2 3 4
100%
100%
PartnerBPartnerA
Image by MIT OpenCourseWare.
Consensus Leadership

•Unclear Roles and
Responsibility
•Many meetings!
•Slow development
•“Lowest common
denominator” decision
making
•No Innovation
Phase
Strategic
decisions
made by...
1 2 3 4
100%
100%
PartnerBPartnerA
Image by MIT OpenCourseWare.
Rotating Leadership & Collaborative Innovation
•Highly motivated
partners contribute best
technologies and IP
•Breaks inward focus of
central-planning by
single firms
•Rotations encourages
recombination of
technologies over time,
leading to…
•Generation of Multiple
Innovations:
•New components
•New platforms
•New patents
•Revenue growth: up
to $1B+
Phase
Strategic
decisions
made by...
1 2 3 4
100%
100%
PartnerBPartnerA
Image by MIT OpenCourseWare.
Domineering Leadership

•Actors play same roles
over time…
•…fails to involve many
valuable employees in
dominated firm
Phase N
Phase N+1
Image by MIT OpenCourseWare.
Consensus Leadership

•Maximum involvement!
•Pair of project
managers involves
everyone in all aspects
of work…
Phase N
Phase N+1
Image by MIT OpenCourseWare.
Rotating Leadership & Collaborative Innovation

•Leadership rotations
generate Fluctuating
Cascades of Social
Network Activation over
phases of Collaboration
•Varies team
composition
•Different people work at
different times…new
perspectives + needed
time for rest!
Phase N
Phase N+1
Image by MIT OpenCourseWare.
Looking Forward:

•	 Creating Value through Effective Organization:
–	 Organization Structure:
• Centralization is a key dimension of R&D structuring
• But there are many types of structure
• Amount of Structure as important as the type!
• Simpler strategies in more dynamic markets
–	 Organization Processes:
• Patching
• Co‐evolving
• Relationships and Collaborative Innovation:
– Rotating Leadership and Fluctuating Networks
•	 Next session we move to Value Capture & Abgenix
(biotech!)

More Related Content

What's hot

Openness and innovation performance: are small firms different? (slides, pdf ...
Openness and innovation performance: are small firms different? (slides, pdf ...Openness and innovation performance: are small firms different? (slides, pdf ...
Openness and innovation performance: are small firms different? (slides, pdf ...enterpriseresearchcentre
 
Strategic Management of Innovation_final
Strategic Management of Innovation_finalStrategic Management of Innovation_final
Strategic Management of Innovation_finalConrad Sebego
 
Leading to Innovation
Leading to InnovationLeading to Innovation
Leading to InnovationSaroj Behera
 
A Benchmark for Open Innovation: How Good is Your Company?
A Benchmark for Open Innovation: How Good is Your Company?A Benchmark for Open Innovation: How Good is Your Company?
A Benchmark for Open Innovation: How Good is Your Company?
Stefan Lindegaard
 
Globaalin yliopistojärjestelmän suuri murros - uhka vai mahdollisuus XAMK:n k...
Globaalin yliopistojärjestelmän suuri murros - uhka vai mahdollisuus XAMK:n k...Globaalin yliopistojärjestelmän suuri murros - uhka vai mahdollisuus XAMK:n k...
Globaalin yliopistojärjestelmän suuri murros - uhka vai mahdollisuus XAMK:n k...
Jouni Eho
 
Data-X-v3.1
Data-X-v3.1Data-X-v3.1
Data-X-v3.1
Ikhlaq Sidhu
 
INNOVATION IN HIGHER EDUCATION
INNOVATION IN HIGHER EDUCATIONINNOVATION IN HIGHER EDUCATION
INNOVATION IN HIGHER EDUCATION
Frank Cunha
 
Procter & Gamble open innovation approach
Procter & Gamble open innovation approach Procter & Gamble open innovation approach
Procter & Gamble open innovation approach
Ideon Open
 
Open Innovation: An Introduction and Overview (Chalmers)
Open Innovation: An Introduction and Overview (Chalmers)Open Innovation: An Introduction and Overview (Chalmers)
Open Innovation: An Introduction and Overview (Chalmers)
Marcel Bogers
 
training of Professor Kent Millington (2)
training of Professor Kent Millington (2)training of Professor Kent Millington (2)
training of Professor Kent Millington (2)
HTPBELARUS
 
Corporate Innovation : developing a lean & curious culture : Michel Duchateau...
Corporate Innovation : developing a lean & curious culture : Michel Duchateau...Corporate Innovation : developing a lean & curious culture : Michel Duchateau...
Corporate Innovation : developing a lean & curious culture : Michel Duchateau...
Michel Duchateau
 
Organizational Competences for Open Innovation
Organizational Competences for Open InnovationOrganizational Competences for Open Innovation
Organizational Competences for Open Innovation
Joachim Hafkesbrink
 
7 Steps for Open Innovation - Conferencia Crowdsourcing, Sao Paulo, Brazil
7 Steps for Open Innovation - Conferencia Crowdsourcing, Sao Paulo, Brazil7 Steps for Open Innovation - Conferencia Crowdsourcing, Sao Paulo, Brazil
7 Steps for Open Innovation - Conferencia Crowdsourcing, Sao Paulo, Brazil
Stefan Lindegaard
 
Sam Inkinen Open Innovation and Web 2.0
Sam Inkinen Open Innovation and Web 2.0Sam Inkinen Open Innovation and Web 2.0
Sam Inkinen Open Innovation and Web 2.0
samink
 
Open Source and Open Innovation - Dr. Sabine Brunswicker - Red Hat Summit 2016
Open Source and Open Innovation - Dr. Sabine Brunswicker - Red Hat Summit 2016Open Source and Open Innovation - Dr. Sabine Brunswicker - Red Hat Summit 2016
Open Source and Open Innovation - Dr. Sabine Brunswicker - Red Hat Summit 2016
Purdue RCODI
 
7 Steps for Open Innovation by @Lindegaard: Grading Your Company’s Open Innov...
7 Steps for Open Innovation by @Lindegaard: Grading Your Company’s Open Innov...7 Steps for Open Innovation by @Lindegaard: Grading Your Company’s Open Innov...
7 Steps for Open Innovation by @Lindegaard: Grading Your Company’s Open Innov...
Stefan Lindegaard
 
training of Professor Kent Millington
training of Professor Kent Millingtontraining of Professor Kent Millington
training of Professor Kent Millington
HTPBELARUS
 
21st Century University feasibility study
21st Century University feasibility study 21st Century University feasibility study
21st Century University feasibility study
Jouni Eho
 
Technological evolution and radical
Technological evolution and radicalTechnological evolution and radical
Technological evolution and radical
Jie Heng Lin
 

What's hot (20)

Openness and innovation performance: are small firms different? (slides, pdf ...
Openness and innovation performance: are small firms different? (slides, pdf ...Openness and innovation performance: are small firms different? (slides, pdf ...
Openness and innovation performance: are small firms different? (slides, pdf ...
 
Strategic Management of Innovation_final
Strategic Management of Innovation_finalStrategic Management of Innovation_final
Strategic Management of Innovation_final
 
Leading to Innovation
Leading to InnovationLeading to Innovation
Leading to Innovation
 
A Benchmark for Open Innovation: How Good is Your Company?
A Benchmark for Open Innovation: How Good is Your Company?A Benchmark for Open Innovation: How Good is Your Company?
A Benchmark for Open Innovation: How Good is Your Company?
 
Open Innovation and Knowledge Networking @ Siemens
Open Innovation and Knowledge Networking @ SiemensOpen Innovation and Knowledge Networking @ Siemens
Open Innovation and Knowledge Networking @ Siemens
 
Globaalin yliopistojärjestelmän suuri murros - uhka vai mahdollisuus XAMK:n k...
Globaalin yliopistojärjestelmän suuri murros - uhka vai mahdollisuus XAMK:n k...Globaalin yliopistojärjestelmän suuri murros - uhka vai mahdollisuus XAMK:n k...
Globaalin yliopistojärjestelmän suuri murros - uhka vai mahdollisuus XAMK:n k...
 
Data-X-v3.1
Data-X-v3.1Data-X-v3.1
Data-X-v3.1
 
INNOVATION IN HIGHER EDUCATION
INNOVATION IN HIGHER EDUCATIONINNOVATION IN HIGHER EDUCATION
INNOVATION IN HIGHER EDUCATION
 
Procter & Gamble open innovation approach
Procter & Gamble open innovation approach Procter & Gamble open innovation approach
Procter & Gamble open innovation approach
 
Open Innovation: An Introduction and Overview (Chalmers)
Open Innovation: An Introduction and Overview (Chalmers)Open Innovation: An Introduction and Overview (Chalmers)
Open Innovation: An Introduction and Overview (Chalmers)
 
training of Professor Kent Millington (2)
training of Professor Kent Millington (2)training of Professor Kent Millington (2)
training of Professor Kent Millington (2)
 
Corporate Innovation : developing a lean & curious culture : Michel Duchateau...
Corporate Innovation : developing a lean & curious culture : Michel Duchateau...Corporate Innovation : developing a lean & curious culture : Michel Duchateau...
Corporate Innovation : developing a lean & curious culture : Michel Duchateau...
 
Organizational Competences for Open Innovation
Organizational Competences for Open InnovationOrganizational Competences for Open Innovation
Organizational Competences for Open Innovation
 
7 Steps for Open Innovation - Conferencia Crowdsourcing, Sao Paulo, Brazil
7 Steps for Open Innovation - Conferencia Crowdsourcing, Sao Paulo, Brazil7 Steps for Open Innovation - Conferencia Crowdsourcing, Sao Paulo, Brazil
7 Steps for Open Innovation - Conferencia Crowdsourcing, Sao Paulo, Brazil
 
Sam Inkinen Open Innovation and Web 2.0
Sam Inkinen Open Innovation and Web 2.0Sam Inkinen Open Innovation and Web 2.0
Sam Inkinen Open Innovation and Web 2.0
 
Open Source and Open Innovation - Dr. Sabine Brunswicker - Red Hat Summit 2016
Open Source and Open Innovation - Dr. Sabine Brunswicker - Red Hat Summit 2016Open Source and Open Innovation - Dr. Sabine Brunswicker - Red Hat Summit 2016
Open Source and Open Innovation - Dr. Sabine Brunswicker - Red Hat Summit 2016
 
7 Steps for Open Innovation by @Lindegaard: Grading Your Company’s Open Innov...
7 Steps for Open Innovation by @Lindegaard: Grading Your Company’s Open Innov...7 Steps for Open Innovation by @Lindegaard: Grading Your Company’s Open Innov...
7 Steps for Open Innovation by @Lindegaard: Grading Your Company’s Open Innov...
 
training of Professor Kent Millington
training of Professor Kent Millingtontraining of Professor Kent Millington
training of Professor Kent Millington
 
21st Century University feasibility study
21st Century University feasibility study 21st Century University feasibility study
21st Century University feasibility study
 
Technological evolution and radical
Technological evolution and radicalTechnological evolution and radical
Technological evolution and radical
 

Viewers also liked

Lec 18
Lec 18Lec 18
Lec 12
Lec 12Lec 12
Lec 19
Lec 19Lec 19
Lec 22
Lec 22Lec 22
Lec 21 d
Lec 21 dLec 21 d
Lec 13b
Lec 13bLec 13b
Lec 14
Lec 14Lec 14
Lec 02
Lec 02Lec 02
Lec 10
Lec 10Lec 10
Lec 08
Lec 08Lec 08
Lec 04
Lec 04Lec 04
Lec 17
Lec 17Lec 17
Lec 13a
Lec 13aLec 13a
Lec 06
Lec 06Lec 06
Lec 11
Lec 11Lec 11
Lec 01
Lec 01Lec 01
Lec 20 a
Lec 20 aLec 20 a
Lec 24
Lec 24Lec 24
Lec 03
Lec 03Lec 03
Lec 09
Lec 09Lec 09

Viewers also liked (20)

Lec 18
Lec 18Lec 18
Lec 18
 
Lec 12
Lec 12Lec 12
Lec 12
 
Lec 19
Lec 19Lec 19
Lec 19
 
Lec 22
Lec 22Lec 22
Lec 22
 
Lec 21 d
Lec 21 dLec 21 d
Lec 21 d
 
Lec 13b
Lec 13bLec 13b
Lec 13b
 
Lec 14
Lec 14Lec 14
Lec 14
 
Lec 02
Lec 02Lec 02
Lec 02
 
Lec 10
Lec 10Lec 10
Lec 10
 
Lec 08
Lec 08Lec 08
Lec 08
 
Lec 04
Lec 04Lec 04
Lec 04
 
Lec 17
Lec 17Lec 17
Lec 17
 
Lec 13a
Lec 13aLec 13a
Lec 13a
 
Lec 06
Lec 06Lec 06
Lec 06
 
Lec 11
Lec 11Lec 11
Lec 11
 
Lec 01
Lec 01Lec 01
Lec 01
 
Lec 20 a
Lec 20 aLec 20 a
Lec 20 a
 
Lec 24
Lec 24Lec 24
Lec 24
 
Lec 03
Lec 03Lec 03
Lec 03
 
Lec 09
Lec 09Lec 09
Lec 09
 

Similar to Lec 07

Mod2_session2 - Choosing Your Technology.pptx
Mod2_session2 - Choosing Your Technology.pptxMod2_session2 - Choosing Your Technology.pptx
Mod2_session2 - Choosing Your Technology.pptx
MitchMaher
 
Lec 05
Lec 05Lec 05
Maximising the opportunities offered by emerging technologies within the chan...
Maximising the opportunities offered by emerging technologies within the chan...Maximising the opportunities offered by emerging technologies within the chan...
Maximising the opportunities offered by emerging technologies within the chan...
Livingstone Advisory
 
The Technologists Dilemma by Todd Ray
The Technologists Dilemma by Todd RayThe Technologists Dilemma by Todd Ray
The Technologists Dilemma by Todd Ray
iasaglobal
 
Zinnov Confluence 2014 : US Chapter : Summary of conference final uploaded in...
Zinnov Confluence 2014 : US Chapter : Summary of conference final uploaded in...Zinnov Confluence 2014 : US Chapter : Summary of conference final uploaded in...
Zinnov Confluence 2014 : US Chapter : Summary of conference final uploaded in...
Zinnov
 
Leading expert organizations materials handout_day2_open
Leading expert organizations materials handout_day2_openLeading expert organizations materials handout_day2_open
Leading expert organizations materials handout_day2_open
Hämeen liitto / The Regional Council of Häme
 
Innovation lifecycles
Innovation lifecyclesInnovation lifecycles
Innovation lifecycles
Muhammad Sadiq Aftab
 
Knowledge Management for Technology Transfer Organizations: A Key to Sustaina...
Knowledge Management for Technology Transfer Organizations: A Key to Sustaina...Knowledge Management for Technology Transfer Organizations: A Key to Sustaina...
Knowledge Management for Technology Transfer Organizations: A Key to Sustaina...
Professor Jon Cavicchi, UNH School of Law
 
LECTURE 3: Critical Factors in Managing Technology
LECTURE 3: Critical Factors in Managing TechnologyLECTURE 3: Critical Factors in Managing Technology
LECTURE 3: Critical Factors in Managing Technology
BC Chew
 
The Project Management and Information Technology Context(1).pptx
The Project Management and Information Technology Context(1).pptxThe Project Management and Information Technology Context(1).pptx
The Project Management and Information Technology Context(1).pptx
jayakodyjayakody
 
Strength and Weaknesses of Innovation Implementation
Strength and Weaknesses of Innovation ImplementationStrength and Weaknesses of Innovation Implementation
Strength and Weaknesses of Innovation Implementation
Jeovan Figueiredo
 
Fields, Innovation, Places
Fields, Innovation, PlacesFields, Innovation, Places
Fields, Innovation, Places
johncleveland
 
Berkeley Method of Innovation Leadership
Berkeley Method of Innovation LeadershipBerkeley Method of Innovation Leadership
Berkeley Method of Innovation Leadership
Ikhlaq Sidhu
 
Chapter 1.pptx
Chapter 1.pptxChapter 1.pptx
Chapter 1.pptx
AbdiqadirOsman
 
Innovation lecture for hong kong
Innovation lecture for hong kongInnovation lecture for hong kong
Innovation lecture for hong kong
Dileep Bhandarkar
 
LECTURE 4: Business Strategy and Technology Strategy
LECTURE 4: Business Strategy and Technology StrategyLECTURE 4: Business Strategy and Technology Strategy
LECTURE 4: Business Strategy and Technology Strategy
BC Chew
 
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
University of Southern Queensland
 
The Leading Authority on Innovation Management. A Framework to manage Innovation
The Leading Authority on Innovation Management. A Framework to manage InnovationThe Leading Authority on Innovation Management. A Framework to manage Innovation
The Leading Authority on Innovation Management. A Framework to manage Innovation
International Society of Service Innovation Professionals
 

Similar to Lec 07 (20)

Mod2_session2 - Choosing Your Technology.pptx
Mod2_session2 - Choosing Your Technology.pptxMod2_session2 - Choosing Your Technology.pptx
Mod2_session2 - Choosing Your Technology.pptx
 
Lec 05
Lec 05Lec 05
Lec 05
 
Maximising the opportunities offered by emerging technologies within the chan...
Maximising the opportunities offered by emerging technologies within the chan...Maximising the opportunities offered by emerging technologies within the chan...
Maximising the opportunities offered by emerging technologies within the chan...
 
The Technologists Dilemma by Todd Ray
The Technologists Dilemma by Todd RayThe Technologists Dilemma by Todd Ray
The Technologists Dilemma by Todd Ray
 
Zinnov Confluence 2014 : US Chapter : Summary of conference final uploaded in...
Zinnov Confluence 2014 : US Chapter : Summary of conference final uploaded in...Zinnov Confluence 2014 : US Chapter : Summary of conference final uploaded in...
Zinnov Confluence 2014 : US Chapter : Summary of conference final uploaded in...
 
Leading expert organizations materials handout_day2_open
Leading expert organizations materials handout_day2_openLeading expert organizations materials handout_day2_open
Leading expert organizations materials handout_day2_open
 
Name 479 3 ob
Name 479 3 obName 479 3 ob
Name 479 3 ob
 
Mg067
Mg067Mg067
Mg067
 
Innovation lifecycles
Innovation lifecyclesInnovation lifecycles
Innovation lifecycles
 
Knowledge Management for Technology Transfer Organizations: A Key to Sustaina...
Knowledge Management for Technology Transfer Organizations: A Key to Sustaina...Knowledge Management for Technology Transfer Organizations: A Key to Sustaina...
Knowledge Management for Technology Transfer Organizations: A Key to Sustaina...
 
LECTURE 3: Critical Factors in Managing Technology
LECTURE 3: Critical Factors in Managing TechnologyLECTURE 3: Critical Factors in Managing Technology
LECTURE 3: Critical Factors in Managing Technology
 
The Project Management and Information Technology Context(1).pptx
The Project Management and Information Technology Context(1).pptxThe Project Management and Information Technology Context(1).pptx
The Project Management and Information Technology Context(1).pptx
 
Strength and Weaknesses of Innovation Implementation
Strength and Weaknesses of Innovation ImplementationStrength and Weaknesses of Innovation Implementation
Strength and Weaknesses of Innovation Implementation
 
Fields, Innovation, Places
Fields, Innovation, PlacesFields, Innovation, Places
Fields, Innovation, Places
 
Berkeley Method of Innovation Leadership
Berkeley Method of Innovation LeadershipBerkeley Method of Innovation Leadership
Berkeley Method of Innovation Leadership
 
Chapter 1.pptx
Chapter 1.pptxChapter 1.pptx
Chapter 1.pptx
 
Innovation lecture for hong kong
Innovation lecture for hong kongInnovation lecture for hong kong
Innovation lecture for hong kong
 
LECTURE 4: Business Strategy and Technology Strategy
LECTURE 4: Business Strategy and Technology StrategyLECTURE 4: Business Strategy and Technology Strategy
LECTURE 4: Business Strategy and Technology Strategy
 
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
 
The Leading Authority on Innovation Management. A Framework to manage Innovation
The Leading Authority on Innovation Management. A Framework to manage InnovationThe Leading Authority on Innovation Management. A Framework to manage Innovation
The Leading Authority on Innovation Management. A Framework to manage Innovation
 

Recently uploaded

Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
Jheel Barad
 
Additional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfAdditional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdf
joachimlavalley1
 
Home assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdfHome assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdf
Tamralipta Mahavidyalaya
 
Synthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptxSynthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptx
Pavel ( NSTU)
 
Palestine last event orientationfvgnh .pptx
Palestine last event orientationfvgnh .pptxPalestine last event orientationfvgnh .pptx
Palestine last event orientationfvgnh .pptx
RaedMohamed3
 
Model Attribute Check Company Auto Property
Model Attribute  Check Company Auto PropertyModel Attribute  Check Company Auto Property
Model Attribute Check Company Auto Property
Celine George
 
Overview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismOverview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with Mechanism
DeeptiGupta154
 
678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf
CarlosHernanMontoyab2
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
beazzy04
 
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCECLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
BhavyaRajput3
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
siemaillard
 
Language Across the Curriculm LAC B.Ed.
Language Across the  Curriculm LAC B.Ed.Language Across the  Curriculm LAC B.Ed.
Language Across the Curriculm LAC B.Ed.
Atul Kumar Singh
 
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXXPhrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
MIRIAMSALINAS13
 
Francesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptxFrancesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptx
EduSkills OECD
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
EugeneSaldivar
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
Jisc
 
A Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in EducationA Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in Education
Peter Windle
 
CACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdfCACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdf
camakaiclarkmusic
 
"Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe..."Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe...
SACHIN R KONDAGURI
 
The French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free downloadThe French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free download
Vivekanand Anglo Vedic Academy
 

Recently uploaded (20)

Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
 
Additional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfAdditional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdf
 
Home assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdfHome assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdf
 
Synthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptxSynthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptx
 
Palestine last event orientationfvgnh .pptx
Palestine last event orientationfvgnh .pptxPalestine last event orientationfvgnh .pptx
Palestine last event orientationfvgnh .pptx
 
Model Attribute Check Company Auto Property
Model Attribute  Check Company Auto PropertyModel Attribute  Check Company Auto Property
Model Attribute Check Company Auto Property
 
Overview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismOverview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with Mechanism
 
678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
 
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCECLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
 
Language Across the Curriculm LAC B.Ed.
Language Across the  Curriculm LAC B.Ed.Language Across the  Curriculm LAC B.Ed.
Language Across the Curriculm LAC B.Ed.
 
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXXPhrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
 
Francesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptxFrancesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptx
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
 
A Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in EducationA Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in Education
 
CACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdfCACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdf
 
"Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe..."Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe...
 
The French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free downloadThe French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free download
 

Lec 07

  • 1. MIT OpenCourseWare http://ocw.mit.edu 15.912 Technology Strategy Fall 2008 For information about citing these materials or our Terms of Use, visit: http://ocw.mit.edu/terms.
  • 2. Creating Value with Effective Organization Professor Jason Davis MIT Sloan School of Management
  • 3. Creating Value: • Understand how technologies will evolve – (Both your own and those on which you rely) • Understand how customer needs will evolve • Use technologies to develop world class products and services that meet customer needs – How? • Get lucky…works once or twice • Do it consistently with effective Organization Structures and Processes – e.g., Apple, Google
  • 4. Effective Organization changes during discontinuities How do we manage incremental innovation? Performance How do we manage discontinuous innovation? Time
  • 5. Illustrating the problem: to centralize or decentralize R&D? • Answering this question involves two major problems: • The role of CR&D • Commercializing the technology • These two issues cannot be addressed in isolation
  • 6. Research before the World Wars Goal: Understand the world Incentive: Make $$ First “gentlemen” & then Universities, Foundations Firms Incentive: prestige, fun, the social good Goal: Make the widget work
  • 7. Research before the World Wars “Basic”, “Curiosity driven” research • Researchers motivated by the intrinsic interest of the problem,orientated to their peers, not to application • Choice of problems dictated by individual researchers on the basis of curiosity “Applied” research • Researchers motivated by the desire to make money, have an impact on the world • Choice or problems motivated by the needs of the market place
  • 8. Research before the World Wars • “Basic” research makes enormous progress, but few firms invest in it. – Except the German chemical industry • Many major technological advances driven by engineers “tinkering” – Steel, Steam • And technological advances that do use science use old, publicly available science – Electricity – Telephony
  • 9. : prestige, First “gentlemen” & then Universities, Foundations Sputnik and the World Wars Goal: Understand the world Goal: Make the widget work Incentive fun, the social good Firms Radar The Atom Bomb Penicillin The Man on the Moon Incentive: Make $$
  • 10. After the Wars Goal: Understand the world Goal: Make the widget work Incentive: prestige, fun, the social good Incentive: Make $$ Universities, Foundations Traditional Applied Research NASA DOD Office of Naval Research NIH Central Research Labs
  • 11. Corporate Research Labs in the Golden Age • Bell Labs • RCA Sarnoff Labs • Xerox Parc • IBM & the Watson Labs • GE • Alcoa • DuPont
  • 12. The Golden Age Research Model: “Build it and they will come” Do the very best science Make major breakthroughs Take them to the market And get really rich For Example: The transistor The CAT scanner Cohen/Boyer patent Nylon Protease Inhibitors
  • 13. Core assumptions of “golden age” research • Curiosity driven – understand the problems and the applications will follow • Not overly constrained by financial or cost goals • Hire the very best people and give them freedom • Stay closely connected to the university and to the community of public science
  • 14. More recently: The Golden Age model in question • Many firms unable to capitalize on major discoveries, or benefits take years to emerge: – The RCA disc – Xerox PARC – Kevlar – Lucent & Bell Labs • A significant number of breakthroughs come through close user/market contact (i.e., Open Innovation)… • …and technology collaborations between firms (i.e., Collaborative Innovation). – Intel/MSFT, HP/Cisco, Apple/Google, etc.
  • 15. Some firms continue to fund central research aggressively “Basic” or “fundamental” science Genomics, Photonics Msoft, P&G “Applied” research
  • 16. But others have moved away from central research completely “Basic” or “fundamental” science Intel “Applied” research
  • 17. AR= Applied Research PD = Product development A = Acquisitions Or experiment with alternative organizational forms AR= Applied Research PD = Product development A = Acquisitions Science AR AR AR PD PD PD DisplayTechnologies Telecommunications SpecialtyMaterials A A A Science AR A AR R PD PD PD A A A Telecommunications DisplayTechnologies SpecialtyMaterials
  • 18. Other firms have experimented with hybrid organizational structures ƒ Confusion of roles ƒ High overhead ƒ Powerful individuals tip the balance of power ƒ Worst of both worlds ƒ Confusion of team roles ƒ Shortage of good project management ƒ Death by many teams ƒ Degradation of fxnl skills ƒ Difficult inter-unit communication ƒ Restricted view of whole ƒ Can become too removed from the business Cons ƒ Focused attention to multiple objectives ƒ Best of both worlds: coordination and specialization ƒ Focused cross functional coordination ƒ More efficient development ƒ Development of team and management skills ƒ Supports necessary scale for critical technologies ƒ Manage career paths ƒ Avoid redundancy Pros MatrixTeamsCenters of Excellence Heavyweight Project Team Market MFGMKGENGINEERING Degree of Team Leader Influence Team Leader Product Concept BU 1 BU 2 BU 3 Ceo R&D Area 1 R&D Area 2 R&D Area 3 BU A BU B BU C Ceo Function 1 Function 2 Function 3
  • 19. Strategic Challenge: Changing Environments are Unpredictable and Ambiguous! SOURCES IMPLICATIONSIMPLICATIONS •Planning is limited market evolution are hard to predict! •Future S-curves and •Reacting is insufficient •Traditional strategies of “defend a position” and •Blurred timing and paths “leverage core from products to business •Shifting competitive basis, competence” are models incomplete •Lack of control over key •Shift from “closed” internal technology resources innovation to “open” 18 innovation with partners
  • 20. Potential Solution: Organizational Structures that respond to change Organizational Structures enable coordinated responses to environmental change by shaping action in real-time Unit NetworksUnit Networks Alliance NetworksAlliance Networks HierarchyHierarchy RolesRoles RulesRules
  • 21. Amount of Organizational Structure can vary greatly! LowLow MediumMedium HighHigh Hierarchy Hierarchy RulesRules Unit NetworksUnit Networks Alliance Networks Alliance Networks
  • 22. Inverted U‐shaped Relationship btwn the Amount of Structure and Performance •Fundamental Relationship illustrates the tension between efficiency and flexibility •Observed in multiple industries and for multiple types of structure: • Hierarchy • Roles • Rules • Networks Chaotic ConstrainedConstrained
  • 23. New Modeling and Evidence suggests Asymmetry and Dependency on Market Dynamism • Asymmetry: more forgiving on the side of too much structure • Optimum is less structured and more severe in less predictable environments
  • 24. Examples: Simple Rules in Dynamic Markets Company Simple rules •Priority Rules helped Intel shift from DRAMs to Intel® Microprocessors •Simple Rules about minimum project size •Copy Exactly •Clear ranking molecules types as research Pfizer® priorities •Maximum number of molecule types pursued at any one time •Projects “killed” according to step charts Miramax Films® The Crying Game Pulp Fiction The English Patient Life is Beautiful Shakespeare in Love •Movies must –Center on a basic human condition and flawed, but sympathetic character –Have a clear beginning, middle, and end •Disciplined financing (50% more efficient than industry standard)
  • 25. Explains mysterious organizational phenomena: • Liability of newness: less structured entrepreneurial firms can “collapse from within” while large firms w/ more structure can “muddle through” with little innovation • Maintaining optimal structure is more precarious (more V‐like than U‐like!) in unpredictable markets: – Emerging markets – High‐technology industries • Effective strategy is more simple in highly dynamic markets – Less structure enables more flexible responses
  • 26. Key Lessons about Organization Structure • Managers need to manage not only the Content but the Amount Structure • Employees can (and sometimes should) subvert structures! • Structure is merely a constraint on actions… must be combined with improvisation and creativity to produce innovations. • Organizational Processes that change over time are as strategically important as Organizational Structures that do not…
  • 27. …All R&D structures have limitations that can (in principle) be managed with the right processes Making Central Research more Decentralized Making Decentralized Research more Central • Institute “contracting” mechanism whereby Business Units can invest their R&D dollars by sponsoring projects in central Research • Create Councils comprising senior technical members (e.g. TDOs) from the business units to win endorsement for Research programs and ensure relevance • Provide communication mechanisms for central Research to showcase their programs (conferences, “technology fairs”, “catalogs”, “trolling”) • Institute funding mechanisms that require project transfer to the business at a future date or require projects to win matching funds from the business • Support internship programs that lend researchers to the businesses • Organize by product technology • Employ Portfolio process that ensures balance between platforms, derivatives, and breakthroughs • Create cross‐Business Councils responsible for synergies between research done within the businesses • Fund outside research in universities, start‐up companies, or other outside organizations • Co‐locate Decentralized R&D resources within central labs to promote synergy and preserve critical mass in scientific disciplines
  • 28. Comparing Org Structures & Org Processes • Organizational Structures: repeatable patterns of behavior that are (nearly) always invariant – Act as a constraint on action; enable efficient coordination between multiple employees – Must be combined with real‐time improvisation and creativity to execute new opportunities • Organizational Processes: sequenced patterns of behavior that change & are contingent on time/place – Strategic impact of effective versus ineffective processes less well explored… – These “best practices” or “secret sauce” are so hard to imitate (e.g., Apple’s design process), that they may provide more competitive advantage than structural solutions that all can copy (e.g., Matrix org charts)
  • 29. Patching: Restitching Business Portfolios Common experiences Myths Best practice •Coordinating across businesses to exploit opportunities is slow and political •Businesses are behind others in capturing opportunities •Critical issue is business focus (e.g., customer, products, geos) •Adjustment of business portfolio to match markets occurs in rare, major restructurings •Regard match of business portfolio to markets as temporary • Pay attention to SCALE of businesses as well as focus •Patching executive at multibusiness level •Economies of scale AND agility 28
  • 30. Patching: Restitching Business Portfolios Company Managing scale and focus •Patches customer segments and products Dell® •In 1994, 2 customer patches then 4 then 8 now about 18 •Decreased patch size with increasingly uncertain market Hewlett Packard® •Built printer businesses by frequently realigning divisions to market opportunities - add, exit, combine,split •Shifts products and businesses among divisions as needed •Prototypical patching results – From instruments to computing, from computing to printing and desktop publishing, and to digital photography •Took market lead in Japan by repatching traditional recreational vehicle businesses (minivans, station wagon, Honda® compact sedans, SUV) into three new, original patches 29
  • 31. Patching example – Honda’s domestic recreational vehicle (RV) business Traditional RV market patching Minivans Station wagon Compact sedans Sport utility vehicle 30 Honda refreshed patching Odyssey: Shorter than a minivan but bigger than station wagon Criteria: Compact-cum-wagon with “Godzilla” styling CR-V: Similar to Jeep Cherokee but smaller and built on the Honda Civic platform
  • 32. Patching example – Dell 1994 1996 1998 Large customers Large companies Global enterprises Small customers Midsize companies Government and education Small customers Large companies Midsize companies Federal State and local Education Small companies Consumers 31
  • 33. Coevolving: Cross‐business Synergy Common experience Myths Best practice •Senior management wants cross- business synergies, but is unsuccessful •Orchestrating collaboration across businesses is a time sink •Successful companies operate as a centrally controlled portfolio of related businesses •Successful companies operate as a portfolio of independent businesses •A few temporary collaborations with exceptional payoffs •Manage NUMBER of collaborations, not just focus •Senior managers set context for collaboration, businesses decide •Synergies AND individual business success 32
  • 34. Coevolving: Cross‐business Synergy Company A few collaborations •“Multiplier effect” of sharing movie characters across businesses Disney •Selective collaboration (e.g., Disney characters not shared with Touchstone) •Senior executives set collaborative context (e.g., synergy meetings, calendar, synergy managers, training boot camp), but business managers make the choices •Broadcast identity of best practice stores for specific Kroger capabilities (transactive memory) •Store managers select best practices most appropriate for their stores (receiver-based communication) •“Key to earning a big return is to replicate knowledge” – BP John Browne, CEO •SBUs belong to 1 of 4 peer groups for knowledge exchange, facilitated by electronic yellow pages •Participation is voluntary and comes out of SBU budget 33
  • 35. Relationship Processes: Towards Open & Collaborative Innovation Control Uncontrolled Open Innovation Closed Innovation Collaborative Innovation Inside Outside
  • 36. Relationship Processes & Collaborative Innovation • Technology Collaborations between large established firms are becoming the predominant way that innovative component technologies are made in IT: – Google & Apple: iPhone collaborations: gMaps, YouTube player – Intel & Microsoft: Wintel technologies – Sun & SAP: Netweaver Java Platform • What are the most effective Organziational Processes for managing these relationships? – Focus on Strategic Decision Making, Social Networks, Time‐ Pacing – Examined 8 collaborations between 10 large firms in the IT sector
  • 37. Domineering Leadership •De-motivated weaker partners do minimum required by contracts •Achieves stronger partner’s more routine objectives, but with… •No innovation! Phase Strategic decisions made by... 1 2 3 4 100% 100% PartnerBPartnerA Image by MIT OpenCourseWare.
  • 38. Consensus Leadership •Unclear Roles and Responsibility •Many meetings! •Slow development •“Lowest common denominator” decision making •No Innovation Phase Strategic decisions made by... 1 2 3 4 100% 100% PartnerBPartnerA Image by MIT OpenCourseWare.
  • 39. Rotating Leadership & Collaborative Innovation •Highly motivated partners contribute best technologies and IP •Breaks inward focus of central-planning by single firms •Rotations encourages recombination of technologies over time, leading to… •Generation of Multiple Innovations: •New components •New platforms •New patents •Revenue growth: up to $1B+ Phase Strategic decisions made by... 1 2 3 4 100% 100% PartnerBPartnerA Image by MIT OpenCourseWare.
  • 40. Domineering Leadership •Actors play same roles over time… •…fails to involve many valuable employees in dominated firm Phase N Phase N+1 Image by MIT OpenCourseWare.
  • 41. Consensus Leadership •Maximum involvement! •Pair of project managers involves everyone in all aspects of work… Phase N Phase N+1 Image by MIT OpenCourseWare.
  • 42. Rotating Leadership & Collaborative Innovation •Leadership rotations generate Fluctuating Cascades of Social Network Activation over phases of Collaboration •Varies team composition •Different people work at different times…new perspectives + needed time for rest! Phase N Phase N+1 Image by MIT OpenCourseWare.
  • 43. Looking Forward: • Creating Value through Effective Organization: – Organization Structure: • Centralization is a key dimension of R&D structuring • But there are many types of structure • Amount of Structure as important as the type! • Simpler strategies in more dynamic markets – Organization Processes: • Patching • Co‐evolving • Relationships and Collaborative Innovation: – Rotating Leadership and Fluctuating Networks • Next session we move to Value Capture & Abgenix (biotech!)