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Learning to Learn
- 1. Learning to Learn Troy Tuttle Lean Agile Coach KanFlow.com troy@kanflow.com @troytuttlelinkedin.com/in/troytuttle ”Learningis not compulsory... neither is survival.” - W. Edwards Deming "Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence without theory there is no learning" - W. Edwards Deming
- 2. What Do IDo? @troytuttle This image cannot currently be displayed. LeanAgileKC.com AgileHoodKC.org meetup.com/LeanCoffeeKC/ Troy Tuttle Lean Agile Coach KanFlow.com troy@kanflow.com
- 3. Say What? Learning…? Muchof the knowledge around Learning is how individuals learn new things -- how our brains work, learning styles, better teaching techniques, etc. @troytuttle This talk will explore Learning in terms of building the capability for teams and organizations to change course.
- 4. Learning Outcomes • FeedbackLoops • Tacit Knowledge • Double Loop Learning • Anti-patterns • Small Batches / Limited WIP • “Expanding” Retrospectives • Improvement Kata ModelsApplication Learning is the Constraint! @troytuttle
- 5. Coding is Learning Forthe programmers in the room, imagine writing a relatively complex algorithm that takes about a day to complete… Now delete the code and write the algorithm again. How long does it take the second time? @troytuttle
- 6. The Work isLearning Idea Analysis Design Build (Dev) Test “Learning” Phases “Execute” Phases Deployment Idea Analysis Design Build (Dev) Test Deployment “Learning” Phases “Execute” Phases Production @troytuttle
- 7. Learning Through FeedbackLoops 2 digit lottery example: We can buy a two-digit lottery ticket for $1. A winning number pays off $100. Buy Two Digits at the Same Time: Pay $1 Make Nothing Make $100 99% 1% Buy Two Digits with Feedback: Pay $0.50 Make Nothing Pay $0.50 90% 10% Make Nothing Make $100 90% 10% Expected Payoff: Zero Expected Payoff: $0.45 Reinertsen, The Principles of Flow @troytuttle
- 8. Learning Through FeedbackLoops Doing DoneBacklog F E I DevelopmentTo Do Done Doing Done G D A D P1 B T TestingAnalysis Doing Team P Internal Stakeholder C Customer How quickly are we learning? @troytuttle AA DD D T
- 9. Learning Through FeedbackLoops “It's in the doing of the work that we discover the work we must do” - Woody Zuill
- 10. “We can knowmore than we can tell.” Tacit Knowledge: Learning and knowledge that cannot be written down, and is difficult to express through language. It requires a shared experience to understand. Tacit Knowledge Explicit Knowledge @troytuttle
- 11. Tacit Knowledge Tacit Knowledge Examples: • Playing an instrument •Speaking a language • Social intuition • Leadership • Sales • Humor • Delivering Software Value as a Team All require a Shared Experience to learn. @troytuttle Tacit Knowledge is fleeting!
- 12. Single and DoubleLoop Learning The most common style of learning is just problem solving—improving the system as it exists. Single Loop Learning More than just fixing the problem, this style of learning questions the underlying assumptions, values, and beliefs behind what we do. Double Loop Learning --Argyris and Schon, Theory in Practice, 1974 @troytuttle
- 13. Single and DoubleLoop Learning Results (What we Get) Strategies and Techniques (What we Do) Assumptions (What we Believe) Leads to Informs Leads to more effective Question beliefs and assumptions --Argyris and Schon, Theory in Practice, 1974 @troytuttle
- 14. “Expanding” Retrospectives Retrospectives are reflection tools for teams and organizations Single Loop LearningDouble Loop Learning Team system governed by tacit assumptions @troytuttle
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- 16. Learning Anti-pattern #1 @troytuttle Working too far ahead of the team BacklogDesign Develop Test Done Delays cause tacit knowledge decay and re-learning Sally 2 months away
- 17. Learning Anti-pattern #2 @troytuttle Too much WIP and context switching BacklogDesign Develop Test Done Context switching requires constant tacit knowledge recreation Sally
- 18. Learning Anti-pattern #3 Declaring the larger system (org) as off limits Teams that only operate in their sphere of control ensure the organization will never achieve transformationalchange Double Loop Learning Team system governed by tacit assumptions Off Limits! Off Limits!
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- 20. Improvement Kata How to get started with Kata: Improvement Theme Now /Current Condition Next Target Condition Definition of Awesome (vision) Obstacles: --Jimmy Janien, Crisp Blog, 2013@troytuttle
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- 23. Application of LearningModels ü Feedback loops enable learning ü Small batches allow us to accelerate feedback loops ü Much of our Knowledge is Tacit, so we must act on it before it evaporates. ü Reflection tools like “expanding” retrospectives enable double loop learning ü Improvement Kata provides structure for single and double loop learning @troytuttle
- 24. Learning to Learn Troy Tuttle Lean Agile Coach KanFlow.com troy@kanflow.com @troytuttlelinkedin.com/in/troytuttle ”Learningis not compulsory... neither is survival.” - W. Edwards Deming "Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence without theory there is no learning" - W. Edwards Deming