![Learning Anti-pattern #1
Limitless Backlogs
Backlog Design Develop Test Done
2-4 months away
Sally
troytuttle #kcdc2018
Apply WIP limits to your backlog!
[12]](https://image.slidesharecdn.com/learningistheconstrainthd-180718213115/85/Learning-is-The-Constraint-15-320.jpg)
Learning is The Constraint
- 1. Learning IS TheConstraint ”Learning is not compulsory... neither is survival.” - W. Edwards Deming Things I do … troy@kanflow.comLeanAgileKC.com meetup.com/LAKCLeanCoffee kc.agilehood.org @troytuttle linkedin.com/in/troytuttle
- 2.
- 3.
- 4. Say What? Learning…? Muchof the knowledge around Learning is how individuals learn new things -- how our brains work, learning styles, better training or education techniques, etc. troytuttle #kcdc2018
- 5. Definitions of Learning… Thecapability of an organization to change course. The capability of an organization to voluntarily change course. The capability of an organization to improve. The capability of an organization to function. troytuttle #kcdc2018
- 6. Where is ourConstraint? Testing is the constraint. Team communication is the constraint. Management is the constraint. Learning is the constraint. troytuttle #kcdc2018
- 7. Organizational Learning ModelsModels •Speed/Frequency of Feedback Loops (Agile 101) • Tacit Knowledge • Single and Double Loop Learning Learning Anti-patterns troytuttle #kcdc2018
- 8. Learning Through FeedbackLoops Doing DoneBacklog F H E C A I DevelopmentTo Do Done Doing Done G D A D P1 B T TestingAnalysis Doing Team P Internal Stakeholder C Customer How quickly are we learning? AA DD D T troytuttle #kcdc2018
- 9. Learning Through FeedbackLoops “It's in the doing of the work that we discover the work we must do” - Woody Zuill troytuttle #kcdc2018
- 10. Learning Through FeedbackLoops 2 digit lottery example: We can buy a two-digit lottery ticket for $1. A winning number pays off $100. Buy Two Digits at the Same Time: Pay $1 Make Nothing Make $100 99% 1% Buy Two Digits with Feedback: Pay $0.50 Make Nothing Pay $0.50 90% 10% Make Nothing Make $100 90% 10% Expected Payoff: Zero Expected Payoff: $0.45 Reinertsen, The Principles of Flowtroytuttle #kcdc2018
- 11. Paper Airplanes troytuttle #kcdc2018 Instructionsfor speaker feedback form, ½ sheet of paper: 1. Fold paper perfectly in half. 2. Fold the corners down so edge is flush. 3. Fold the next flap down so edge is flush. 4. Now fold wings down so they are symmetrical. 5. Mark a star with a pen or marker at the top of the plane, on each side. 6. Slightly bend back of wings to produce more lift. 7. Bend bottom flaps out to produce star shaped support.
- 12. Paper Airplanes troytuttle #kcdc2018 AnswerKey: Does yours look like this? Why not?
- 13. Tacit Knowledge: Learningand knowledge that cannot be written down, and is difficult to express through language. It requires a shared experience to understand. Tacit Knowledge 95% Explicit Knowledge 5% troytuttle #kcdc2018
- 14. Tacit Knowledge Endeavors thatrequire high levels of Tacit Knowledge: • Playing an instrument • Speaking a language • Social intuition • Leadership • Humor • Delivering Value as a Team All require a Shared Experience to learn. “Shared Documents are not Shared Understanding.” - Jeff Patton, User Story Mapping Tacit Knowledge is Fleeting! troytuttle #kcdc2018
- 15. Learning Anti-pattern #1 LimitlessBacklogs Backlog Design Develop Test Done 2-4 months away Sally troytuttle #kcdc2018 Apply WIP limits to your backlog! [12]
- 16. Tacit Knowledge Management TheLife and Times of a 2 day user story. Time2 = wait time weeks = touch time weeks 4 - 10 4 - 10 2 Customer Request Prioritized in Product Backlog Backlog Grooming Planning Into a Sprint Story Completed = Tacit Knowledge Decay Time Customer Request Completed The Penalty for excessive WIP is Tacit Knowledge Decay 2 day Story troytuttle #kcdc2018
- 17. Tacit Knowledge Takeaways Guardiansof Tacit Knowledge? Prompt team when tacit knowledge is rich: “How do we protect this?” Answer: We must Act! Limiting WIP protects tacit knowledge! troytuttle #kcdc2018 To Act, we need to Focus. To Focus, we need to limit WIP.
- 18. Single and DoubleLoop Learning The most common style of learning is just problem solving—improving the system as it exists. Single Loop Learning More than just fixing the problem, this style of learning questions the underlying assumptions, values, and beliefs behind what we do. Double Loop Learning --Argyris and Schon, Theory in Practice, 1974 troytuttle #kcdc2018
- 19. Single and DoubleLoop Learning Results (What we Get) Strategies and Techniques (What we Do) Assumptions (What we Believe) Leads to Informs Leads to more effective Question beliefs and assumptions 1. Estimation Reform (#NoEstimates) 2. Eliminating Performance Reviews Examples: troytuttle #kcdc2018
- 20. Learning Anti-pattern #2:Retrospective Boundaries Retrospective Process Single Loop LearningDouble Loop Learning Team Off Limits! Off Limits! Teams that only operate in their sphere of control are working against the organization achieving transformational change Sphere of ControlSphere of Influence
- 21. (No Constraints) Double LoopLearning: Improvement Kata Vision Current Condition Next Target Condition Obstacle Obstacle Obstacle Questioning Beliefs and Assumptions troytuttle #kcdc2018
- 22. Improvement Kata Real-WorldExample Now: Releases are chaotic and cost too much in multiple ways (time, stress, $, customer impact). Vision: Ability to release value as quickly and frequently as needed, in a sustainable manner. Next Target Condition: Merge to trunk when User Story is done. Obstacle: Some of the team members believe in longer running branches… Questioning Assumptions/Beliefs troytuttle #kcdc2018
- 23. Learning IS TheConstraint ”Learning is not compulsory... neither is survival.” - W. Edwards Deming Things I do … troy@kanflow.comLeanAgileKC.com meetup.com/LAKCLeanCoffee kc.agilehood.org @troytuttle linkedin.com/in/troytuttle