Keynote to AITD 2017 exploring how we learn and thrive with performance ecosystems. With references to mammoths, robots, and exploring a new role title for Learning & Development professionals along the way.
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It was always an issue but it’s become a major problem
as we enter the ‘fourth industrial age’.
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of existing jobs
will be lost by
2020 *
of Fortune 500
companies won’t
exist in 10 years **
of core skills will
change by 2020 *
* The Future of Jobs, World Economic Forum ** John M. Olin School of Business, Washington University
My father had one job in his lifetime,
I will have six jobs in my lifetime, and
my children will have six jobs at the same time.
-- Robin Chase, Author of Peers Inc.
“ “
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There’s a lot of hype, fear and concern about the future and
it’s important that we keep a level head. That’s why I like to
pose a simple question that helps focus our attention.
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How will people survive the ‘robot apocalypse’ ?
* Yes, I know the ‘robot’s’ we’re talking about don’t look like this, but it’s so much cooler than a server.
*
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Four key capability areas to survive and thrive in our ever changing world.
Learn and
unlearn at will.
Data and digital
fluency.
Be more human
than ever.
Creatively
problem solve.
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It’s a huge challenge, but it’s a mistake to approach it like we live and work in a vacuum.
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We’ve been using performance ecosystems, we just called it ‘working smart’.
That said, defining them helps to focus and develop them further.
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What do you do when you start arguing with yourself?
Arun Pradhan learning and performance ecosystems
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Learn through the interplay between collaborative experience and reflection. Focus on
developing a latticework of mental models (a toolkit) rather than facts.
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It’s about performance. Learning might be part of that picture (or might not). Reducing
learning = reducing cognitive load and freeing up potential for higher order thought.
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Amazon, from 6 weeks to 2 days of training for holiday hires (with no classroom at all)
How Amazon Gets Its Holiday Hires Up to Speed in Two Days.
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8 key skills required to design for performance ecosystems.
8 Skills for Learning and Development Professionals to Future Proof Your Career.
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8. Learn like a Gamer.
• Bring awareness to your mindset
• Use tools to reduce cognitive load
• Learn & unlearn mental models
• Create meaningful connections
• Engage in stretch projects
• Use tech to streamline learning
• Frame up and investigate an area
• Develop a reflection practice
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The mindset shift.
You’re not ‘just’ a Learning and Development professional.
You are a Performance Consultant/ Detective/ Architect.
Possibly a Performance Hacker.
What the hell, be the ‘Person that Helps Save Other People from the Robot Apocalypse!’
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Your performance ecosystem checklist.
• Empathise first to understand your audience,
their workflow, and context.
• Before you design training, consider:
• encouraging challenging experiences and
reflection
• providing resources, job aids and
performance support.
• facilitating purposeful connections and
collaborative networks.
• leveraging systems and digital platforms
• Still need training? Focus on campaigns,
concepts or scenarios, in forms that can be
pulled into the workflow.