We help organizations work smarter. Jay Cross Jane Hart Harold Jarche Charles Jennings Clark Quinn Internet Time Alliance is five can-do practitioners with nearly two centuries of experience managing projects, designing interventions, improving service, increasing sales, and boosting profits. We are a European corporation.
Organizations prosper through networks, performancesupport, and collaborative intelligence. We work withcorporations to create workplaces that makes it easierfor employees, partners, and customers to get thingsdone.
Professional ServicesSocial business strategyImproving workplace collaborationLeveraging informal learningTeam mentoring and coachingThought-provoking presentationsManagement retreatsWorking smarter roadmapSenior management labs
Our customers say... "Beacons of light in the dark landscape of organizational learning" “Best thinkers out there on things relating to learning and work." "Not just about training and learning ... about the future of organizations""Get right to crux of issues" "Thank you for a most enlightening experience and for the opportunity to learn so much"
Harold JarcheChairmanHarold helps organizations make senseof the Web for community building,collaboration, professional development,and communication. He distills topicslike complexity theory into practicaladvice and has developed workingmodels for personal knowledgemanagement. He served over 20 years inthe Canadian Army in leadership andtraining roles. His preferred workplace ison his bicycle, where he gets his bestideas.
Clark QuinnSenior Director, Interaction & MobileClark is a leading advocate of designthat respects how people really learn,courtesy of a PhD in applied cognitivescience at UCSD. A respected speakerand writer, he’s been responsible fornumerous innovative designs thatintegrate learner, learning, and userexperience into successful performancesolutions.
Jane HartSenior Director, CollaborationJane founded the Centre for Learningand Performance Technologies, one ofthe most visited learning sites on theWeb. Jane has worked with businessand education for over 25 years,providing independent advice on theacquisition, implementation and use ofnew technologies.
Jay CrossCEO & Chief Unlearning OfﬁcerJay is the Johnny Appleseed ofinformal learning. He wrote thebook on it. He was the ﬁrst personto use the term eLearning on theweb. A champion of experientiallearning and systems thinking, Jayscalling is to help people improvetheir satisfaction in lifeand performance on the job(theyre not unrelated). Hisphilosophies on the power ofinformal learning and net-workhave fundamentally changed theworld of learning in organizations.
Charles JenningsSenior Director, Enterprise StrategyAs CLO of Thomson Reuters,Charles successfully transformedglobal learning at the world’s largestinformation company. A formerbusiness school professor, he helpsgovernments and corporations re-invent their approaches to buildingworkforce performance andproductivity. He is a seniorconsultant for the EuropeanFoundation for ManagementDevelopment (EFMD) and sits onnumerous advisory boards.
We are a community of practice,not a consulting ﬁrm. Management consultants Internet Time AllianceSenior consultants sell; recent hires execute. We don’t have junior people. You get us. Project manager shapes what’s delivered. You get the best thinking of the ﬁve of us. We tell you how we see it & spare you stacksFocus is on lengthy project reports & surveys. of paper. Signiﬁcant time for ramp-up. We’re ready to start when you are. Take at least six months to reach a We may meet your needs in a week or less. conclusion.
"In an outsourced, automated age, informal learning has become the key to highperformance and personal fulfillment. And now Jay Cross has written the very bestprimer on this woefully neglected topic. This is a book for both sides of your brain!"—Daniel H. Pink, author, Drive, A Whole New Mind, and Free Agent Nation“The key to the 21st Century will be in learning how to leverage informal learning forus all. Jay provides us an evocative roadmap to how we can do this.”—John Seely Brown, coauthor of The Social Life of Information, Pull, and The NewCulture of Learning. Former chief scientist, Xerox corp and CEO of Xerox PARC."Jay is a marketing and messaging master. Hes helped me with many things overthe years because, well, he gets stuff out faster than anyone I know and alwaysspins the message in new and fun ways.”—Marcia Conner, author of The New Social Learning, Creating a Learning Culture,and Learn More Now
“A must-read for all L&D Pros” Learning Technologies 2011‘A great read – insightful and comprehensive with many useful links” Roger Stack“Only 30 or so pages in and I’m already hooked.”“Love the plenteous resources included & the web site.” Jeff Ross“I’ve just read and loved the Handbook.” Al Bird“Thanks Jane! …handbook is awesome!” Sanjith Menon“Best professional L&D book I’ve read in the last year!” Karl-Heinz Thunemann“You’ve inspired me to start tweeting.”“I received your handbook on Friday and I haven’t been able to put it down.”
"The missing manual"Best source of clear, complete, useful guidanceWhy mobile technologies are changing the worldClear, useful guidebook for using 21st-century tools to support performers asthey enact their workLeads you carefully and comprehensively through the m-learning maze ofdevices, models, examples and designsMobile learning is more than learning; it’s about performanceMobile blurs the distinction between formal and informal learning
Feedback"Always ﬁnding a way to innovate and push into new territory”“Provides an important challenge for us all - to move our focus from the classroom tothe workplace, and, in doing so, reframe what we do in ways that much more closelyreﬂect how people actually learn and perform on the job.”“Consistently demonstrated an imaginative (but also down-to-earth) ability to help therest of us successfully to achieve the integration of advanced technology with the realworld of learning”