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L & D TODAY
LESSONS LEARNED FORM
THE TOWARD MATURITY INDEX REPORT
PUBLISHED JANUARY 2018
WHY TRANSFORMING L & D
Those in the top 10% of the Towards
Maturity index are willing to change
and take risks, even when everything
is “working” just fine
ABOUT THIS RESEARCH
The Towards Maturity Benchmark
Study is an internationally recognised
longitudinal study exploring how
effective learning innovation
influences business impact
ABOUT THIS RESEARCH
The findings are informed by
6,500+ L&D leaders
40,000+ learners
Gathered since 2003
ABOUT THIS RESEARCH
This report describes the current status of
global learning and development:
•the goals,
• outcomes and,
• challenges
that L&D face
ABOUT THIS RESEARCH
The Towards Maturity 2017
Benchmark™ research with data
From over 700 global L&D leaders
August 2016 - July 2017
ABOUT THIS RESEARCH
Data from a sample of over 10,000
learners who took part in the
Towards Maturity Learning
Landscape during the same period
MOVING CONVERSATION
What courses can
we help you with?
What will help you
perform at your
best in your job?
TRANSFORMATION
CURVE
As you reach a period of growth
and are making great progress…
TRANSFORMATION
CURVE
It is already time to move on before
the start of the decline phase
WHAT
TO
CHECK
ALERT!
Those in the early stages of the
maturity journey are stronger at
efficiency rather than
improving quality
ALERT!
EFFICIENCY VS QUALITY
Those at stage 1 are primarily
planning to increase technology to
support learning delivery rather
than using technology to re-think
the way that they support the wider
capability agenda
EFFICIENCY VS QUALITY
Their planning is all about further
increasing programme reach and
efficiency and in shifting what is
working well in a face-to-face
environment to online solutions
ENGAGEMENT
LEVEL
BUSINESS FIRST
NOT DELIVERY FIRST
•Past Successes
•Hidden Assets
• Fear of the
• Unknown
ENVIRONMENT
CONTEXT
TRUST
•Control
•Ownership
• Technology
L & D IN STAGE III
SHARING RESPONSIBILITY
•Fear of Failure
•Traditional View
of RIO
•Siloed Thinking
Learning and development today
Learning and development today
Learning and development today
Learning and development today

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