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Evidence-based
management
Dr Gary Jones
Hello
Dr Gary Jones
Former senior leader in a further
education college
Blogger www.garyrjones.com/blog
Speaker Author
@DrGaryJones
jones.gary@gmail.com
2
By the end of this session
• Defined the term ‘evidence-based management’
• Explained why we need evidence-based management
• Looked at what needs to be done to make EBMgt work
• If you have been interested in what you have heard and seen,
suggested some next steps
3
4
5
6
Why we need evidence-based management?
• To make better decisions
• To protect us from ‘management fads’
• To help us navigate our own ‘bounded rationality’ and cognitive
biases
7
Who do you work for ?
8
9
Management fads
• Emotional Intelligence
• Six Sigma
• Business Process Re-
engineering
• Management by walking
about
• Core competency
• There is no “I” in team
• Embracing mistakes
• Fun by fiat
• Matrix Management
• Authentic Leadership
10
11
12
13
How to spot a management fad/fashion
• Simple, straightforward
• Promising results
• Universal
• Step-down capability
• In tune with zeitgeist
• Novel, not radical
• Legitimacy via gurus and star examples
• Lively, entertaining
14
MILLER, D., HARTWICK, J. & LE BRETON-MILLER, I. 2004. How to detect a
management fad—and distinguish it from a classic. Business Horizons, 47, 7-16.
What to do when faced with a management
guru
• What evidence is there that the new approach can provide productive
results. Are arguments based on solid evidence from lots of organisations
followed over time?
• Has the approach worked in organisations similar to our own that face similar
challenges?
• Is the approach relevant to the priorities and strategies relevant to our
organisation?
• Is the advice specific enough to be implemented? Do we have enough
information about implementation challenges and how to meet them?
• Is the advice practical for our school given our capabilities and resources?
• Can we reasonably assess the costs and prospective rewards (Amended
from (Miller et al., 2004) pp 14-15
15
Activity
• In the last year, what new management process have been
introduced into your organisation ?
• Before the decision was made to introduce the new process, what
evidence was made available to show that the process actually
worked
• Any other observations
16
17
18
19
Three cognitive biases
• Confirmation bias
• Halo effect
• Anchoring bias
20
Confirmation bias 21
22
23
24
25https://betterhumans.coach.me/cognitive-bias-cheat-sheet-55a472476b18
How to mitigate cognitive biases
• Educate yourself about cognitive biases
• Reflect on your past decision-making
• Seek out information from a range of sources
26
27
28
29
Thing One
• That the organization is a learning organization. This means
that leaders:
• Understand the nature of evidence-based practice,
• Are committed to developing a learning focussed, evidence-centric culture
and,
• Can develop networks that help to find and build both evidence and skill
in using it.
30
Thing Two
• That staff have developed the knowledge and skills to be change
agents. This means employees:
• Have a level of self-efficacy or have the self-belief and confidence that they
have the knowledge, capacity, and capability to engage productively in
evidence-based practice,
• They also need to have the ‘analytic competence’ and tools of critical
thinking and,
• The cognitive and other tools to productively participate in the process.
31
Advice for prospective evidence-based
managers 32
33
Want to know more about evidence-based
management 34
35
36
For more information?
Dr Gary Jones
www.garyrjones.com/blog
@DrGaryJones
jones.gary@gmail.com
37

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LeanIn Jersey 27 Feb 2019

  • 2. Hello Dr Gary Jones Former senior leader in a further education college Blogger www.garyrjones.com/blog Speaker Author @DrGaryJones jones.gary@gmail.com 2
  • 3. By the end of this session • Defined the term ‘evidence-based management’ • Explained why we need evidence-based management • Looked at what needs to be done to make EBMgt work • If you have been interested in what you have heard and seen, suggested some next steps 3
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  • 7. Why we need evidence-based management? • To make better decisions • To protect us from ‘management fads’ • To help us navigate our own ‘bounded rationality’ and cognitive biases 7
  • 8. Who do you work for ? 8
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  • 10. Management fads • Emotional Intelligence • Six Sigma • Business Process Re- engineering • Management by walking about • Core competency • There is no “I” in team • Embracing mistakes • Fun by fiat • Matrix Management • Authentic Leadership 10
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  • 14. How to spot a management fad/fashion • Simple, straightforward • Promising results • Universal • Step-down capability • In tune with zeitgeist • Novel, not radical • Legitimacy via gurus and star examples • Lively, entertaining 14 MILLER, D., HARTWICK, J. & LE BRETON-MILLER, I. 2004. How to detect a management fad—and distinguish it from a classic. Business Horizons, 47, 7-16.
  • 15. What to do when faced with a management guru • What evidence is there that the new approach can provide productive results. Are arguments based on solid evidence from lots of organisations followed over time? • Has the approach worked in organisations similar to our own that face similar challenges? • Is the approach relevant to the priorities and strategies relevant to our organisation? • Is the advice specific enough to be implemented? Do we have enough information about implementation challenges and how to meet them? • Is the advice practical for our school given our capabilities and resources? • Can we reasonably assess the costs and prospective rewards (Amended from (Miller et al., 2004) pp 14-15 15
  • 16. Activity • In the last year, what new management process have been introduced into your organisation ? • Before the decision was made to introduce the new process, what evidence was made available to show that the process actually worked • Any other observations 16
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  • 20. Three cognitive biases • Confirmation bias • Halo effect • Anchoring bias 20
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  • 26. How to mitigate cognitive biases • Educate yourself about cognitive biases • Reflect on your past decision-making • Seek out information from a range of sources 26
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  • 30. Thing One • That the organization is a learning organization. This means that leaders: • Understand the nature of evidence-based practice, • Are committed to developing a learning focussed, evidence-centric culture and, • Can develop networks that help to find and build both evidence and skill in using it. 30
  • 31. Thing Two • That staff have developed the knowledge and skills to be change agents. This means employees: • Have a level of self-efficacy or have the self-belief and confidence that they have the knowledge, capacity, and capability to engage productively in evidence-based practice, • They also need to have the ‘analytic competence’ and tools of critical thinking and, • The cognitive and other tools to productively participate in the process. 31
  • 32. Advice for prospective evidence-based managers 32
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  • 34. Want to know more about evidence-based management 34
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  • 37. For more information? Dr Gary Jones www.garyrjones.com/blog @DrGaryJones jones.gary@gmail.com 37