2. It’s Not an Exact Science It’s not as if a manager wakes up in the morning and says, “Well I’ve got to go be a leader today; I’ve got to enunciate a vision, walk around a bit, assure alignment, empower people and so on.” Nonsense . . . Most of the real work of being a leader in business is in the sum of a hundred little interactions every day. James A. Autry, Life & Work
3. MANAGERS LEADERS CREATE ORDER PRODUCE CHANGE Managers Compared to Leaders Plan & Budget Organize & Staff Control & Solve Problems Set Direction Align Constituencies Motivate & Inspire
4. Questions to yourself: Are you Grounded in Reality? Do you have a vision? Do you have Courage to make the change? Are you Ethical? Questions your people will ask themselves about you: Can I trust You? Do you care about me personally? Are you committed to Operational Excellence? Leadership
12. DO NOT over reward for making plan, it is the manager’s job
13. Develop a culture of continuous improvement and teamwork based your Operational Excellence Platform to become a high performance organizationLeaders Deliver Stretch Targets and Managers Make Plan