#Leadsday 2017 Chatbots en experiencias conversacionales para generar más y mejores leads
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Introducción y ventajas de los interfaces conversacionales en landings pages que maximicen leads y ventas a través del uso de chatbots de nueva generación.
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En una nueva Open Session de nuestro programa de 11 semanas con Multiplica, estuvimos con Joaquín Vera, Consultor de analítica digital en Metriplica y Daniel Castillo, Consultor UX y de Investigación en Multiplica, hablando sobre Dashboards efectivos para monitorear oportunidades. En esta sesión abordamos una serie de principios, metodologías y tips para diseñar y desplegar dashboards más efectivos que motiven a colaboradores y equipos a conocer su desempeño y jugar a ganar.
Open Session Multiplica - Inteligencia comercial en herramientas digitales de...
En una nueva Open Session de nuestro programa de 11 semanas con Multiplica, hablamos sobre Inteligencia comercial en herramientas digitales de venta para seguros. En esta sesión conversamos con Inés Durruti, Digital Strategy UX Manager y Jorge Bastidas, Director de Multiplica Perú, sobre cómo incorporar inteligencia comercial en los procesos de solicitud de seguros para conseguir conversiones 100% digitales a través de nuestra experiencia en proyectos reales del sector seguros, con las principales compañías del mercado y conversaciones con sus asegurados.
Open session Multiplica - Integración de sistemas y medición de resultados
Continuando con nuestro programa especial de 11 semanas con Multiplica, tenemos una nueva Open Session sobre Integración de sistemas y medición de resultados. Esta sesión está dividida en 2 temas transversales cómo son la Integración y la Medición. La primera parte de la mano de Selligent, se centra en métodos de integración. La parte de medición la vimos de la mano de Metriplica y hace foco en la analítica. Veremos KPIs, dashboards, reportes y atribuciones típicas desde el punto de vista del marketing automation.
Open Session Multiplica - Research online pero no a distancia
Siguiendo con nuestra programación de Open Sessions de 11 semanas con Multiplica, estuvimos en una nueva sesión con Gerard Adell, Consultor Estratégico de UX en Multiplica, hablando sobre Research Online pero no a distancia. En esta sesión no hablamos de técnicas ni de metodología, más bien nos enfocamos en cómo afrontar una investigación en tiempos de crisis teniendo en cuenta el contexto e intentando... siempre... empatizar con el usuario.
Open sessions Multiplica - Compra, recompra y recomendación
En una nueva Open Session de nuestro programa de 11 semanas con Multiplica hablamos sobre Compra, recompra y recomendación. En esta sesión David garcía, Director de Táctica España, introduce los workflows o journeys más habituales en estrategias B2C durante la fase de conversión. Explicando cómo analizarlos y optimizarlos. Posteriormente Isabelle Andrieu y Sael Guerra (Consultoras de Seidor) realizaron una demo sobre SAP Marketing Cloud, donde nos muestran la plataforma y explican cómo llevar a la práctica estrategias típicas del B2C como las de recomendación o carrito abandonado.
Open Session Multiplica - Activa tus Leads, orquestando el contenido que generas
Continuando con nuestro programa de 11 semanas con Multiplica, hoy estuvimos con Brizia Flores, Consultora de Inbound Marketing y Project Manager en Contento, hablando sobre cómo activar tus leads, orquestando el contenido que generas. En esta sesión abordamos cómo el diseño de una Estrategia de Inbound Marketing y su posterior Automatización, requiere de una adecuada coordinación y orquestación de esfuerzos de cara a mantener las conversaciones con nuestros clientes.
Open Session Multiplica - Obtener tráfico orgánico. La importancia del Conten...
En una nueva sesión de nuestro programa de 11 semanas con Multiplica estuvimos con Sarahí Castañeda, Content Manager y Social Media Manager en Contento y con Marely Vega, Content Creator y Content Manager también de Contento; hablando sobre cómo obtener tráfico orgánico y La importancia del Contenido de Calidad. Revisamos cómo la apuesta por contenido de calidad obtiene excelentes resultados de atracción de tráfico vs la inversión realizada, y como el Contenido es el transmisor natural de la propuesta de valor de las empresas.
Open Session Multiplica - Conversión a lead, Conversión a cliente, Conversión...
Como parte de nuestro programa de 11 semanas con Multiplica, Hoy estuvimos con David García, Director de Táctica España y Pablo Rueda, Partner Manager de Selligent en España, Portugal y LATAM; en una nueva sesión hablando sobre Conversión a lead – Conversión a cliente – Conversión a prescriptor.
En este webinar describimos los objetivos en cada etapa de nuestro funnel y las distintas estrategias que se emplean durante el viaje de un cliente, desde el awareness hasta la prescripción. La sesión tuvo por objetivo representar un journey transversal y multicanal lo más didáctico posible.
Open Session Multiplica - CRO y la mejora continua de nuestro ecommerce
Nuestro programa de 11 semanas con Multiplica continúa, en esta sesión estuvimos con Ingrid Moreno, Digital Analytics Consultant quien estuvo hablando sobre Conversion Rate optimization y la mejora continua de nuestro ecommerce. Abordamos técnicas de capturas de datos para un proceso de mejora continua, que le permita a negocios digitales, utilizar datos de comportamiento de usuarios, para testear experiencias online que mejoren la conversión.
Open Session Multiplica - Intranets o sobre cómo comunicarse de manera óptim...
Siguiendo con el programa de 11 semanas con Multiplica, hoy estuvimos hablando sobre Intranets o sobre cómo comunicarse de manera óptima con las personas.
Hoy las compañías tienen el reto de comunicarse de manera más digital a la vez que cercana y eficiente con sus equipos. Por ello En esta Open Session explicamos cómo conseguirlo con una intranet.
Open Session Multiplica - Captación de tráfico desde marketing automation
En una nueva Open Session de nuestro programa de 11 semanas con Multiplica hablamos de Captación de tráfico desde Marketing Automation. El inbound marketing es parte del marketing automation. Sin embargo, en esta sesión tratamos temas, como el remarketing dinámico, tracking del comportamiento digital, calificación, segmentación, conexiones con DMPs, entre otros.
Open Session Multiplica - Gestión de equipos en remoto
En la tercera sesión de nuestro programa de 11 semanas con Multiplica estuvimos con Karla Dorado Riesco, UX Team Lead de Multiplica Colombia, hablando sobre un tema clave para estos momentos la Gestión de equipos en remoto. En esta sesión explicamos cómo hemos adaptado nuestras dinámicas más creativas al trabajo remoto, cómo se pueden adaptar y optimizar las reuniones y procesos de seguimiento y compartimos ideas y recursos útiles para esta transición y el manejo de equipos a distancia.
Open Session Multiplica - Estrategias de marketing automation para B2B y B2C
Continuamos con nuestro Programa de 11 semanas con Multiplica. En esta Open Session estuvimos con David García, Consultor de Marketing Automation en Táctica y Xavier Pallejà CRM & Loyalty Manager en Seidor, quienes hicieron una Introducción al marketing automation, explicando conceptos básicos, herramientas y diferencias entre los distintos modelos de negocios del panorama actual.
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#Leadsday 2017 Chatbots en experiencias conversacionales para generar más y mejores leads
- 1. Conversational Experiences More and Better lead generation Jiaqi Pan @jiaqip #convexp
- 2. We live in an era of abundance
- 3. Abundance lead to Inefficiency
- 6. Average landing page conversion rate* 2.35% * Research by Wordstream based on thousands of AdWords accounts that had a combined annual spend of $3 billion
- 7. Same website for everyone Now
- 8. Same website for everyone Unique website for each one Now Future
- 15. Real time lead qualification
- 17. Differentiation from the crowd
- 19. Be prepared for the era of Conversational Experiences Jiaqi Pan jiaqi@landbot.io @jiaqip
- 20. T Y P E S O F C H A T B O T T E X T B A S E D V O I C E B A S E D CONVERSATIONAL INTERFACE
- 21. Engage like talking to a friend Design the flow, Learn from your visitors
- 23. Capture any data and send it anywhere
- 24. Manage your landbots and leads from the app
- 25. T R U S T E D B Y O V E R 1 . 0 0 0 C O M P A N I E S C U S T O M E R S FINANCE CALL CENTERS TRAVEL ENERGY