This document discusses different levels and types of leadership. It defines strategic leadership as expressing a strategic vision and motivating others to acquire that vision. Operational leadership ensures measuring and improving core activities that add customer value. Tactical leadership concerns short-term decision making and risk management. It also covers transformational leadership as pushing subordinates to change, transactional leadership using rewards and coercion, and inspirational leadership providing an inspiring vision. Examples are given of Bill Gates, Richard Branson, and Steve Jobs demonstrating different leadership styles.

1. Integrating Operational, Tactical
& Strategic Leadership
(Knowledge Sharing Session)

2. Module II
Effective Organizational Leadership
The Key to Succeeding and Growing in a
Dynamic & Competitive Environment

3. Contents
• Defining Leadership
• Leading and Influencing People
• Levels of Leadership
• Strategic Leadership
• Operational Leadership
• Tactical Leadership
• World’s Greatest Leaders
• Types of Leadership
• Transactional Leadership
• Transformational Leadership
• Inspirational Leadership
• Activity

4. Defining Leadership
“The art of influencing people in the accomplishment
of a mission or the achievement of a goal or task"

5. Leading & Influencing People
(Leadership Traits)
• Be Real
If you seem fake or insincere, no one will be inspired.
• Avoid Self Projection / Self Praising
Try not to use yourself as an example when inspiring people.
• Stay Emotionally Strong
Never let the people you're trying to inspire see you get really angry or really upset.
• Expect Best Performance
Don't set the bar low. Don't disrespect them by acting like you think they can't accomplish
anything.
• Understand Problems
If there are hurdles, acknowledge them. Identify what they are.
• Make Those Problems Seem Smaller
Make those problems seem not only insurmountable but small.
• Give Cultural Examples
Examples from popular culture or history are a great way to inspire people for all sorts of
purposes. You can use inspirational movies, historical figures, quotes, or even hurdles that
they themselves have overcome in the past.

6. Leading & Influencing People
(Leadership Traits)
• A Dealer In Hope
Hope is the most important thing for inspiring people.
• Lead By Example
Take on more work than you have to and help them with their own work when you can.
• Be Their Mentor
Make sure that their needs are met. Show them that you care about their personal well-
being.
• Make People Proud
Get them invested in the work that they do. Make them proud of the product they make or
the service they offer.
• Deliver On Promises
When you promise them something or give them an incentive, you have to make good on
that promise.
• Inspire People Through Motivation
Make them the hero of the story you've created. Tell them that they are the only ones who
can overcome this terrible obstacle.

7. Levels of Leadership
Fight & win
wars/conflicts
Plan & win
campaigns
Win battles &
engagements
Strategic
Operational
Tactical

8. Strategic Leadership
“Strategic leadership refers to a leader’s potential to
express a strategic vision for the organization and to
motivate and persuade others to acquire that vision”

9. Strategic Leadership

10. Operational Leadership
“Operational leadership is to ensure you are measuring
and improving on the core activities that add customer
value in your organization”

11. Operational Leadership

12. Tactical Leadership
“Tactical leadership is concerned with short-term
decisions and risk management for immediate gains,
the needs of team members and the needs of the
mission or situation”

13. Tactical Leadership

14. World’s Great Leaders…

15. Types of Leadership

16. Transactional Leadership
• Involves leaders using the reward and coercive
power to encourage high performance
• Leaders who push subordinates to change but do
not seem to change themselves are transactional
• Transactional Leader does not have the “vision” of
the Transformational Leader

17. Transformational Leadership

18. Inspirational Leadership
• Provides an inspiring vision and launch a crusade
• Help people connect their personal goals to business goals
• Make relentless innovation a religion
• Encourage entrepreneurial creativity and experimentation
• Involve everyone, empower and trust employees
• Coach and train your people to greatness
• Build teams and promote teamwork, leverage diversity
• Motivate, inspire and energize people, recognize achievements
• Encourage risk taking
• Make business fun

19. Activity
Identify leadership styles…
Transformational
Transactional
Inspirational

20. Bill Gates
CEO & Co-Founder (Microsoft)
“I choose a lazy person to do the hard
job because a lazy person will find an
easy way to do it”
Clear Vision
Good Communicator
Reward or Punishment
Empowered Others

21. Richard Branson
Founder & CEO (Virgin)
“Believe it can be done, have goals, visualize
well and help each other”
Hands-on Approach
Vision
Fun at Work
Passion
Delegation
Participative

22. Steve Jobs
CEO & Founder (Apple )
“That's been one of my mantras - focus
and simplicity”
Vision
Innovation
Focus
Determination
Risk Taker

23. Leadership…Summing up!
“If your actions inspire others to dream more,
learn more, do more and become more…
you are a leader”
John Quincy Adams

24. Q&A Session
Thank You!