Layla Masri and Emily Grossman, Pimp My Website: Tech Tools to Redesign and Reinvigorate Museum Websites on a Budget

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museums and the web

A presentation from Museums and the Web 2009. While there’s been a lot of excitement about new audience-engaging technologies such as Flickr, YouTube, Facebook and SecondLife, most museums simply don’t have the staffing or budgets to constantly create new sites, games and functionality. However, many institutions DO have a wealth of legacy, evergreen content that is still popular but may not have aged gracefully in terms of browser compatibility, design and support of social networking features or multimedia. How do they keep them alive – and augment them – with the advent of new technologies, browsers and platforms? All museums are looking for ways to stretch Web and marketing budgets as well as maximize staff time. By showcasing enhancements and upgrades to existing sites and functionality using tech tools that are readily available, easily implementable and free (or extremely inexpensive), museums of any size or focus can not only keep their existing content relevant, but also feature the latest and greatest without a complete site overhaul. Mini-Workshop: Redesign: Reinvigorating Existing Site [Mini-Workshop]

Technology Design

Pimp My Web Site: Tech Tools to Redesign and Reinvigorate Museum Web Sites on a Budget by Layla Masri and Emily Grossman April 17, 2009

What’s changing and where are we going? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

New Solutions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],New Solutions Free One time/yearly cost <= $100 Over $100 Less than 30 mins 30 mins to 1 hour Over 1 hour Limited Moderate Complete Cost Implementation time Community Involvement

Redesign ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Study: The Museum of Russian Art (TMORA)

Case Study: The Museum of Russian Art (TMORA)

Case Study: The Museum of Russian Art (TMORA)

Case Study: The Museum of Russian Art (TMORA)

Case Study: The Museum of Russian Art (TMORA)

Case Study: The Museum of Russian Art (TMORA)

Case Study: The Museum of Russian Art (TMORA) ,[object Object],[object Object],[object Object]

Content Sharing Options ,[object Object],[object Object],[object Object]

Content Sharing Options ,[object Object],[object Object],[object Object],[object Object],[object Object]

Content Sharing Options : RSS ,[object Object],[object Object],[object Object]

Content Sharing Options : RSS ,[object Object],[object Object],[object Object]

Example: Ponyfish RSS Admin Feed outputs

Content Sharing Options: Distribution ,[object Object],[object Object],[object Object]

Content Sharing Options: Distribution ,[object Object],[object Object],[object Object],[object Object]

Example: AddThis Distribution Tool

Content Sharing Options: Widgets ,[object Object],[object Object],[object Object]

Content Sharing Options : Widgets ,[object Object],[object Object],[object Object],[object Object]

Example: Clearspring widget admin

Example: Clearspring widget

Content Sharing Options : Image Slideshows & Video ,[object Object],[object Object],[object Object]

Content Sharing Options : Image Slideshows & Video

Example: Flickr Pictobrowser Image Slideshow

User-Generated Content and Community ,[object Object],[object Object],[object Object],[object Object],[object Object]

User Generated Content and Community ,[object Object],[object Object],[object Object]

Case Study: Ning site example

Case Study: Ning site example

Case Study: Ning site example

User-Generated Content and Community ,[object Object],[object Object],[object Object]

Case Study: Google Friend Connect

Case Study: Google Friend Connect

Before you start pimpin’ … ,[object Object],[object Object],[object Object]

Questions? ,[object Object],[object Object],[object Object],[object Object]

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For the opening of the Museum's new Art of the Americas wing, the Museum of Fine Arts, Boston embarked upon a sweeping new program to transform the traditional audio guide into a new iPod Touch-based multimedia guide. This ambitious endeavor was fraught with challenges as diverse as managing content production at a new scale and determining how to reliably charge 750 devices at a time. In this session, MFA New Media team members will share lessons learned from our large-scale project, including points such as: Strategy - determining the best direction for our visitors and institution Planning and evaluation - prototype testing of content and the device Offerings - features and tours (adult, kids, foreign language, special exhibition, and audio described guides) Content production - moving production in house while still leveraging experts CMS - selecting and enhancing the guide content management solution Updating content - crafting a solution for making content updates manageable Security - protecting the investment Equipment - cases, headphones, lanyards, chargers and more Operations - managing workflow, training, and rental and return Future growth - where we'll be heading next The MFA uses TAP as the CMS, with a modified/customized TAP app as the user interface. We use the Nous case and a homegrown charging solution. A presentation from Museums and the Web 2011 (MW2011).

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pportunities that these could offer particularly in terms of visitors' orientation and way finding. The presence of a touch screen, in fact, supports the use of interactive maps, which, alone or in combination with location aware technologies can help visitors understand where they are and decide where to go. More than 10 years have now passed since the implementation of the first handheld guide and, unfortunately, many museums are still struggling to develop and implement effective way finding solutions on mobile platforms. Location aware technologies have proven to be expensive and problematic to install and maintain, while interactive maps, particularly of complex sites can be challenging for people to use and interpret on small screens. Building on the experience of other institutions such as Tate, the Met and the Louvre, the British Museum has recently launched a multimedia guide in 11 languages that supports way finding and orientation without relying on location aware technology. In this paper, we will present in details the various way finding solutions that were developed for the guide, as well as the results of research and evaluations that were carried out on these applications during and after the launch. Through our experience, we hope to provide a reference for other medium and large size museums, which are grappling with similar issues. A presentation from Museums and the Web 2011 (MW2011).

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Google Analytics provides museums with extensive data around visits to their virtual sites. Physical visits and the way in which visitors track around museums is currently much harder to monitor. This paper discusses the opportunity that mobile phone WiFi, Bluetooth and TMSI signals provide to allow visitor tracking. The resulting data has potentially great value to museums in understanding how exhibitions and museums spaces are used, in forming exhibition design, assessing the return on investment of interactives and even profiling visitors. Two pilot studies using comparative technologies will also be discussed. A presentation from Museums and the Web 2011 (MW2011).

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The Art Institute of Chicago has been publishing award-winning scholarly and popular print catalogues for decades… but is this model sustainable? Digital publication appears to hold great promise for both user experience and global reach. To achieve these bright outcomes, however, institutions need to approach the challenges and opportunities of digital publication with creativity, willingness to reorganize around new ideas and the careful and adequate resourcing of this vitally important publishing agenda. In this paper, we will share the Art Institute of Chicago’s experiences gained from forging new integrated print and digital publishing workflows. The discussion will focus on case studies from our ongoing efforts on the Monet and Renoir Systematic Catalogue supported by the Getty’s Online Scholarly Catalogue Initiative (OSCI), the Martin European Decorative Arts Gallery Interactives, the French Impressionism iPhone, iPad and Android applications, and other publications. These projects have all required a deeper collaboration between the technology, publications, education, and marketing/ communications departments. We will discuss our approaches to challenges brought on by these digital publishing opportunities, such as: How do we address the impact these workflows have on both job responsibilities and available human resources? Does increasing the digital publishing portfolio imply decreasing the number of print catalogues planned? How can we incentivize scholars to write for digital publication? Will certain features, such as footnotes and citation tools, allow the field of art history to better recognize the legitimacy of these digital works? What content and which publication channels are appropriate for revenue generating goals? Is new hardware like the iPad creating a new generation of expectations for digital publication? How sustainable are these digital publications as software evolves—are we considering the ongoing maintenance costs?

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What becomes the role for institutions and scholars charged with the study and safe-keeping of the past and the near-future when traditional methodologies like "authority records" are forced to compete with automated data collection, machine learning, the now suddenly practical reality of "big data" and the rise of broad communities of participation? The breadth and reach of the Internet and the availability of alternative data sources, whether they are harvested programmatically or fashioned by amateur communities of interest has created a world where both the conceptual and financial economics of traditional scholarship are rapidly being undermined. Further, in the absence of a way for non-experts to feel as though they can participate in the discourse outside of established venues and vocabularies the opinions and assumed meritocracies of experts are increasingly being overlooked entirely. What would it mean to change the role of digital preservation and scholarly interpretation from one where it looks and feels, to those the outside, like castle walls to be more like a rough guide composed of road signs and fence-posts? To consider a project whose goal is no longer to weave elaborate tapestries of the past facts but to produce textiles, and patterns, to be fashioned into reflections of the present? A presentation from Museums and the Web 2011.

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A presentation from Museums and the Web 2010. Acknowledging that the only constant in technology is change, this paper proposes ways of ‘thinking outside the audio tour box’ in developing mobile interpretation programs in museums: instead of making mobile interpretation a question of which device, platform, or app the museum should invest in, it puts the focus on cross-platform content and experience design.Putting audiences at the center of museums’ mobile content and experience designs make it possible to engage them through the media consumption practices and platforms that they already use outside of the museum. Based on research conducted at the Smithsonian American Art Museum, the Indianapolis Museum of Art, and with the principals of SmartHistory.org, this paper offers a ‘question-based’ methodology for developing an interpretive strategy that starts with mapping visitors’ queries in the galleries. From this conceptual map we can derive a matrix of platforms, media, and narrative voices that work cross-platform. The traditional audio tour, with its analog ‘linear’ content and random access ‘stops’, offers important paradigms for ‘mobile 2.0’ content design: on the one hand, conceptual overviews and immersive ‘soundtracks’ provide a ‘score’ for the museum experience, and on the other hand, ‘soundbites’ in a range of media (audio, multimedia, or text) can be searched, saved, shared and favorited in multiple contexts. From social media, we can also learn how to integrate links, apps and user-generated content into the mobile mix. Finally, the paper considers how content style impacts shelf-life. What is the enduring legacy of creating ‘quick & dirty’ interpretive ‘snacks’ versus investing in more nutritional fare? How can museums best allocate their mobile content budgets in this light? Session: Mobiles: A Panel [mobile] see http://www.archimuse.com/mw2010/abstracts/prg_335002342.html

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A presentation from Museums and the Web 2010. We present the results of a case study testing Open Museum’s Mobile service in partnership with the Hood Museum of Art at Dartmouth College. We explore preferences, challenges, and barriers to use for the various participants (including visitors, our museum partners and Open Museum itself) and look at the lessons learned about the technical, content, and social aspects of a mobile Web access project in museums. Session: Mobiles: A Panel [mobile] see http://www.archimuse.com/mw2010/abstracts/prg_335002271.html

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A presentation from Museums and the Web 2010. Europeana, Europe's multimedia on-line library, museum and archive, currently grants access to the cultural holdings of Europe's twenty-seven member states. It includes more than 5.5 million books, maps, recordings, photographs, archival documents, paintings, and films from national libraries and cultural institutions. Europeana’s goal is to open up new ways of exploring Europe's heritage through free access to the collections and treasures via a single Web portal that is available in all the official EU languages (http://ec.europa.eu/information_society/ doc/factsheets /071-europeana-en.pdf). Europeana is currently in prototype; the full service will launch later in 2010. The operational Europeana portal will provide improved search functionality and access to over 10 million objects. A follow-up release in 2011 will showcase multilingual and semantic Web features. ATHENA's role is to harvest holdings from Europe's museums and similar collections across the cultural sector, and to facilitate their integration into Europeana. This paper will discuss this ambitious project from the point of view of the organizational strategies required to coordinate the pan-European, ATHENA Network, as well as the thesauri and multilingual developments that the partners are currently dealing with towards the integration of digital content. Session: Multi-Institutional Collaboration: Process [organizations]

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A presentation from Museums and the Web 2010. This paper addresses how the use of wiki-style authoring tools paired with a traditional content management system can offer significant advantages for museums seeking to support rich content authoring for non-technical users. Additional advantages can be realized by segmenting the content and user interface, thereby allowing software developers to incrementally improve and change the on-line presentation without re-writing content. This approach was employed in the recent development and deployment of the Indianapolis Museum of Art’s Web site. Feedback from users of this system will be presented as will a description of the inherent challenges and recommendations for future development. Session: Wikis for Content Management [content] see http://www.archimuse.com/mw2010/papers/stein-bachta/stein-bachta.html

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A presentation from Museums and the Web 2010. Get together with other conference attendees and play games in this unique interaction facilitated by Carbon Five, a technology development and consulting firm, and the San Francisco Museum of Modern Art (SFMOMA). A special emphasis will be placed on experiential learning through Agile games and exercises, such as "Planning Poker" and "Story Mapping," in this hands-on, interactive session. Facilitators will demonstrate how a successful partnership between SFMOMA and Carbon Five has created a lasting procedural legacy, and how the Agile process continues to provide a tactical toolkit and streamline ongoing development work. Participants will learn first-hand how games and other Agile tools and techniques can be successfully adapted and applied to museum website development, resulting in rapid delivery, reduced expenses, and improved teamwork. Participants will be strongly encouraged to share their own experiences and learn from each other in this session. Through games and other facilitated interactions, participants will learn how to: * Break down, prioritize, and classify projects to make decisions on what's important * Apply these tools and practical applications to any project * Establish a sustainable cycle of planning, development, and delivery * Avoid spending money and resources on things you don't really need * Solve complex problems with simple solutions * Optimize for mobile platforms Interaction: Agile Methods [development] see http://www.archimuse.com/mw2010/abstracts/prg_335002326.html

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MW2010: E. Bachta and R. Stein, Breaking the Bottleneck: Using Pseudo-Wikis t...

MW2010: A. Burnette, D. Mitroff Silvers + C. Sexton, Tales of the Unexpected:...

MW2010: A. Burnette, D. Mitroff Silvers + C. Sexton, Tales of the Unexpected:...

MW2010: A. Burnette, D. Mitroff Silvers + C. Sexton, Tales of the Unexpected:...

MW2010: Dana Mitroff Silvers + Alon Salant, Play at Work: Applying Agile Meth...

MW2010: Dana Mitroff Silvers + Alon Salant, Play at Work: Applying Agile Meth...

MW2010: Dana Mitroff Silvers + Alon Salant, Play at Work: Applying Agile Meth...

MW2010: H. Wechsler: Museums, Libraries, and 21st Century Skills, an IMLS Report

MW2010: H. Wechsler: Museums, Libraries, and 21st Century Skills, an IMLS Report

MW2010: H. Wechsler: Museums, Libraries, and 21st Century Skills, an IMLS Report

MW2010: Matthias Krauss and Manfred Bogen, Conveying Culture Heritage and Leg...

MW2010: Matthias Krauss and Manfred Bogen, Conveying Culture Heritage and Leg...

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MW2010: Slavko Milekic, Gaze-tracking and museums: current research and impli...

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MW2010: Rich Cherry, A Walk in the Park: The Balboa Park Online Collaborative...

MW2010: Rich Cherry, A Walk in the Park: The Balboa Park Online Collaborative...

MW2010: Rich Cherry, A Walk in the Park: The Balboa Park Online Collaborative...

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Designing inclusive products is not only a social responsibility but also a business imperative. This talk delves into the journey of creating accessible hardware products that cater to diverse user needs. Key Topics Covered: 1. Introduction to Inclusive Design - Importance of accessibility in product design - Overview of Comcast's commitment to making products accessible to a wide audience 2. Case Study: Xfinity Large Button Voice Remote - Initial challenges and the evolution of the product - User research and feedback that shaped the design - Key features of the final product and their benefits 3. Designing for Diverse Needs - Understanding human-centered design and its historical context - The impact of designing for people with disabilities on overall product quality - Examples from other industries, such as architecture and industrial design 4. Integrating Accessibility from the Beginning - The cost and efficiency benefits of designing for accessibility from the start - The process of embedding accessibility as a core trait rather than an optional feature 5. Real-World Impact and Continuous Improvement - Insights from in-home studies with users having assistive needs - How continuous feedback and iterative design lead to better products - The role of inclusive research and development practices

Designing for Hardware Accessibility at Comcast

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This talk focuses on the practical aspects of integrating various telephony systems with Salesforce, drawing on examples from implementations in the Czech scene. It aims to inform attendees about the spectrum of telephony solutions available, from small to large scale, and their compatibility with Salesforce. The presentation will highlight key considerations for selecting a telephony provider that integrates smoothly with Salesforce, including important questions to support the decision-making process. It will also discuss methods for integrating existing telephony systems with Salesforce, aimed at companies contemplating or in the process of adopting this CRM platform. The discussion is designed to provide a straightforward overview of the steps and considerations involved in telephony and Salesforce integration, with an emphasis on functionality, compatibility, and the practical experiences of Czech companies.

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This talk offers actionable insights at an executive level for enhancing productivity and refining your portfolio management approach to propel your organization to greater heights. Key Points Covered: 1. Experience Transformation: - The core challenge remains consistent across organizations: converting budget into user-centric designs. - Strategies for deploying design resources effectively in both startups and large enterprises. 2. Strategic Frameworks: - Introduction to the "Ziggurat of Impact" model, detailing layers from basic system interactions to comprehensive customer experiences. - Practical insights on creating frameworks that scale with organizational complexity. 3. Organizational Impact: - Real-world examples of navigating design in large settings, focusing on the synthesis of consumer products and customer experiences. - Emphasis on the importance of designing systems that directly influence customer interactions. 4. Design Execution: - Detailed walkthrough of organizational layers affecting design execution, from touchpoints and customer activities to shared capabilities. - How to ensure design influences both the micro and macro aspects of customer interactions. 5. Measurement and Adaptation: - Techniques for measuring the impact of design decisions and adapting strategies based on data-driven insights. - The critical role of continuous improvement and feedback in refining customer experiences.

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Screen flow is a powerful automation tool that is commonly designed for internal and external users. However, what about the guest users? We will dive into various methods of launching screen flows and understand how to make them publicly accessible, extending their usability to a broader audience. The presentation will also cover the implementation of security layers and highlight best practices for a smooth and protected user experience. Discover the potential of screen flows beyond conventional use and learn how to leverage them effectively.

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As an SEO expert specializing in the IPTV and VPN niches with over five years of experience, I navigate the unique challenges of these industries adeptly. My strategic approach encompasses competitive analysis, targeted keyword research, content optimization, and high-quality backlink creation. My goal is to optimize my clients' online visibility, generating targeted organic traffic and maximizing their return on investment. With a results-driven approach and a passion for innovation, I'm poised to assist my clients in thriving in an ever-evolving digital landscape. <a href="https://iptvreel.com">

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When you think of a highly secure meeting environment, do you instantly think 'Microsoft Teams'!? Or do you think about some unknown application, troublesome UI and daunting login process...? If you think the latter - let's change that! In this session Femke will show you how using Teams Premium features can create secure, but also good looking meetings! PRETTY. Make sure your company's brand is represented before, during and after the meeting with Customization policies in place. SECURE. Lets utilize Meeting templates and Sensitivity Labels to protect your meeting and data to prevent sensitive information from being leaked. After this session, you will have a clear understanding of the capabilities of Teams Premium features and how to set up the perfect meeting that suits your organizational requirements!

ECS 2024 Teams Premium - Pretty Secure

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The standard Salesforce Approval process can be limiting in many ways, especially in complex scenarios. What if there was a way to implement very flexible approvals where one can use Apex code to make data updates in unrelated records, dynamically generate next steps details, and compute assignees on the fly? And still use UI-based configurations to implement concrete approval processes. In this session, we will share ideas behind such a solution and show a few lines of code to get you started.

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I'm excited to share my latest predictions on how AI, robotics, and other technological advancements will reshape industries in the coming years. The slides explore the exponential growth of computational power, the future of AI and robotics, and their profound impact on various sectors. Why this matters: The success of new products and investments hinges on precise timing and foresight into emerging categories. This deck equips founders, VCs, and industry leaders with insights to align future products with upcoming tech developments. These insights enhance the ability to forecast industry trends, improve market timing, and predict competitor actions. Highlights: ▪ Exponential Growth in Compute: How $1000 will soon buy the computational power of a human brain ▪ Scaling of AI Models: The journey towards beyond human-scale models and intelligent edge computing ▪ Transformative Technologies: From advanced robotics and brain interfaces to automated healthcare and beyond ▪ Future of Work: How automation will redefine jobs and economic structures by 2040 With so many predictions presented here, some will inevitably be wrong or mistimed, especially with potential external disruptions. For instance, a conflict in Taiwan could severely impact global semiconductor production, affecting compute costs and related advancements. Nonetheless, these slides are intended to guide intuition on future technological trends.

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Already know how to write a basic SOQL query? Great! But what about an *aggregate* SOQL query? You know, the kind that uses aggregate functions like COUNT & MAX along with GROUP BY and HAVING clauses? No? Well, get ready to learn how to slice & dice your org’s data right inside your own dev console. From finding duplicate records to prototyping summary & matrix reports, learn the ins and outs of aggregate queries during this fast-paced but admin-friendly session on advanced SOQL concepts.

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This presentation focuses on the challenges and strategies of connecting problem definitions within product development. Key Points Covered: - Kayak's mission since its inception in 2004 to simplify travel by enabling easy comparisons of flights through technological solutions. - Discussion of the complexities within the travel industry, including the high expectations for personalized user experiences and the various stakeholder influences. - Emphasis on the necessity of maintaining agility and innovation within a mature company through continuous reassessment of processes. - An explanation of the importance of disciplined problem definition to prevent project failures and team inefficiencies. - Introduction of strategies for effective communication across teams to ensure alignment and comprehension at all levels of project development. - Exploration of various problem-solving methodologies, including how to handle conflicts within team settings regarding problem definitions and project directions.

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Layla Masri and Emily Grossman, Pimp My Website: Tech Tools to Redesign and Reinvigorate Museum Websites on a Budget

1. Pimp My Web Site: Tech Tools to Redesign and Reinvigorate Museum Web Sites on a Budget by Layla Masri and Emily Grossman April 17, 2009

2.

3.

4.

5.

6. Case Study: The Museum of Russian Art (TMORA)

7. Case Study: The Museum of Russian Art (TMORA)

8. Case Study: The Museum of Russian Art (TMORA)

9. Case Study: The Museum of Russian Art (TMORA)

10. Case Study: The Museum of Russian Art (TMORA)

11. Case Study: The Museum of Russian Art (TMORA)

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17. Example: Ponyfish RSS Admin Feed outputs

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19.

20. Example: AddThis Distribution Tool

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22.

23. Example: Clearspring widget admin

24. Example: Clearspring widget

25.

26. Content Sharing Options : Image Slideshows & Video

27. Example: Flickr Pictobrowser Image Slideshow

28.

29.

30. Case Study: Ning site example

31. Case Study: Ning site example

32. Case Study: Ning site example

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34. Case Study: Google Friend Connect

35. Case Study: Google Friend Connect

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37.