In 2016, the idea of Content 4.0 emerged as a community of thought leaders put their heads together to envision how the business of communication is going to change in the years ahead. The rapid unfolding of events in 2017 has confirmed our original ideas. So this year, our attention has shifted to exploring the details of how we make this happen and what specifically we need to change. Also in 2017, we have been exploring further the idea of information consumers and how the notion of Consumer 4.0 can help us better understand what we mean by Content 4.0.
All this encourages us to re-energize another idea – that of Content Engineering, about the discipline of designing content and content processes so that they work within, and empower, digital landscapes for businesses and consumers. It turns out that achieving Content 4.0 to satisfy the Consumer 4.0 depends entirely on engineering content for a fully digital lifecycle. Now while all of this may sound a little like cyberpunk science fiction, it is in fact about to become very real….
Millest koosneb kõige kiiremini kasvav pilveteenus Office 365, milliseid osasid ettevõtete praegusest infosüsteemist see asendab ning kuidas on teenust kõige mõistlikum osta.
SharePoint 2013 Mobile Strategy and DesignJoel Oleson
Microsoft's mobile device and tablet strategy are only the beginning. You can't begin to understand the mobile world without looking at the enterprise bring your own (BYOD) strategy. Touch is revolutionizing our interfaces, and you can't develop to a minimum resolution size. The world of design has dramatically changed with Responsive Web Design and Adaptive strategies. In this session we'll look at the best and the worst of mobile web design. In addition, you'll come away with a good understanding of what to do for your SharePoint 2010 and SharePoint 2013 mobile device strategy.
A overview presentation on Microsoft 365 with a particular focus on the Business offering. It covers what the product is and why it is important for resellers and customers. Video available at - https://youtu.be/UekuL1wUR6o
Millest koosneb kõige kiiremini kasvav pilveteenus Office 365, milliseid osasid ettevõtete praegusest infosüsteemist see asendab ning kuidas on teenust kõige mõistlikum osta.
SharePoint 2013 Mobile Strategy and DesignJoel Oleson
Microsoft's mobile device and tablet strategy are only the beginning. You can't begin to understand the mobile world without looking at the enterprise bring your own (BYOD) strategy. Touch is revolutionizing our interfaces, and you can't develop to a minimum resolution size. The world of design has dramatically changed with Responsive Web Design and Adaptive strategies. In this session we'll look at the best and the worst of mobile web design. In addition, you'll come away with a good understanding of what to do for your SharePoint 2010 and SharePoint 2013 mobile device strategy.
A overview presentation on Microsoft 365 with a particular focus on the Business offering. It covers what the product is and why it is important for resellers and customers. Video available at - https://youtu.be/UekuL1wUR6o
Community Platform: Choosing the Right One Satya S
How will you go about selecting the best platform out there in the market? Are you selecting a product that has features which can really be utilized? Do you really require the host of features offered by the social networking tools? Get answers to all these questions and much more.
www.techxpla.com/event ; Organizations are applying the newest Artificial Intelligence (AI) technologies to get strategic advantage at marketplace. In CSIs organised event Vinay Kumar CEO of Arya.AI talks about smarter systems
This application having database which is a repository of an organization’s electronically stored data. The databases are designed to facilitate analysis.
The classic Functionality of this Application focuses on data storage. However, the means to retrieve and analyze data, to extract, transform and load data, and to manage the data dictionary. To facilitate easy maintenance of records of various Recruiters (Companies), job and job seekers.
4 European machine translation companies joined forces to build something bigger than themselves: an intelligent platform capable of detecting domain, detecting languages, balancing load with a view to create a marketplace. The project was financed by the European Commission. This is the presentation by Pangeanic in Gala Boston 2018.
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Often people assume enterprise integration can only be achieved by developers. With the FME Platform, anyone, including users with no coding experience can do it. In this webinar, learn how you can get started implementing enterprise integration to save your organization time and money.
Presenters Don & Jen will:
- Introduce the importance of enterprise integration & Enterprise Integration Patterns
- Walk through demos of how to build common Enterprise - Integration Patterns using the FME Platform with no code
- Share resources to help get you started
Spend less time completing manual, repetitive tasks. Take your FME skills to the next level and improve processes within your organization.
Improving Customer Experience Using ActivePerl and ActivePythonActiveState
Perl and Python can be found in any number of places - on websites, in downloadable apps, in systems back-ends, on the cloud, and within enterprise software solutions. Parallels, a leader in virtualization and automation software, supports dynamic languages ActivePerl and ActivePython in its Plesk product to create a more seamless experience for their customers. Quality components and seamless installations make Parallels Plesk Panel, a server automation solution, a great choice for small business customers and hosting providers who require simplicity and reliability, and ActiveState helps to provide a solid solution within Plesk.
Join Blake Tyra, Plesk Panel Product Manager at Parallels, and Jeff Hobbs, Director of Engineering at ActiveState, the dynamic languages experts to learn how to:
* Get to market faster and add easily add functionality with ActivePerl and ActivePython in your software products
* Increase customer experience and satisfaction with language distribution integration
* Reduce QA cycles with ensured quality components
* Eliminate legal risks when distributing Perl and Python in commercial products
Case Studies in Enterprise Messaging FederationAlan Quayle
Frank Geck, Director of Customer Success, Mio
Mio powers seamless communication between Slack, Microsoft Teams & Webex Teams.
Mio’s technology solves a common problem that exists within modern enterprises today: too many siloed messaging apps. Mio keeps teams in sync by enabling employees to chat directly or in groups, share files, edit messages, and more – all from their tool of choice.
We’ll introduce Mio, share some of our interesting case studies, and a vision of how federation with Mio will evolve?
Keith Schengili-Roberts - DITA Worst PracticesJack Molisani
While people are interested in hearing about successes, we can actually learn more from failure. Not only do we discover what not to do, but also how to avoid the circumstances that led to it. Presenter Keith Schengili-Roberts has seen a lot of good and bad things happen to DITA implementations over the years, and part of his job at IXIASOFT is to investigate what works, what doesn’t, and why. Listen to his stories on the best (worst) DITA practices!
LavaCon 2017 - Developing Your Edge: Getting a Seat at the Customer’s TableJack Molisani
In many businesses, Sales account teams closely guard and regulate contact with customers. I have heard of, and have experienced situations where technical communications staff are refused access to customers unless there is a major issue. Customer engagement is the linchpin to understanding requirements and delivering value. It is the critical factor between celebrating success and wasting cycles. My session explores the idea of getting communications professionals to overcome the trust and perception deficits we often face.
A large part of the problem is the perception of how we communicate and a fear of what we’ll say. This mentality impedes and undermines our value proposition. I’ll share ideas and anecdotes about what can we do to:
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4. Increasing specialization & standardization
of roles, tasks & parts leading to the
maximization of automation
Industry 4.0
Industry 1.0
Steam Power & Mechanization
Industry 2.0
Electricity & Assembly Lines
Industry 3.0
Computer Aided Manufacturing
Industry 4.0
Smart Factories
5. Continual expansion of the
number & sophistication of automated processes
that can be combined to enable integrated capabilities
Technology 4.0
Technology 1.0
Mainframe Computing
Technology 2.0
Network Computing
Technology 3.0
Cloud Computing
Technology 4.0
Emergent Systems
6. Progressive expansion of the
creative role of the consumer in defining
the product or service being delivered
Consumer 4.0
Consumer 1.0
Customers
Consumer 2.0
Clients
Consumer 3.0
Prosumers
Consumer 4.0
Conducers
7. The drive towards increasingly
granular & intelligent content objects
that can be recombined & exchanged
to deliver smart guidance to people & machines
Content 4.0
Content 1.0
Content embedded in Products
Content 2.0
Single Sourcing
Content 3.0
Integrated Content Management
Content 4.0
Smart Content Objects
Product
Content
Product
Product
Content Source
Product
Product
Source
Source
ProductContent
ProductSource
SourceProduct
ProductSource
Content
Content
Content Content
Content
8. Rapid widening of TechComm focus to encompass
more & more sources, products & stakeholders so as to
achieve increasingly strategic communication outcomes
TechComm 4.0
TechComm 1.0
Write the User Manual
TechComm 2.0
Write Reusable Content Topics
TechComm 3.0
Integrate Content Lifecycles
TechComm 4.0
Create Smart Content Ecosystems
10. Chatbots
Automated interactions
Helping users find information
Evolution of “Wizards”
Leverage emergent capabilities
Natural Language Processing
Auto-classification
Voice Assistants
All the rage amongst executives
Automated Assistants go Mainstream
12. SSML – Detail Delivery Markup
<speak
xmlns="http://www.w3.org/2001/10/synthesis"
xmlns:dc="http://purl.org/dc/elements/1.1/"
version="1.0">
<metadata>
<dc:title xml:lang="en">Telephone Menu:
Level </dc:title></metadata>
<p><s xml:lang="en-US"><voice name="David"
gender="male" age="25"> For English, press
<emphasis>one</emphasis>. </voice> </s>
<s xml:lang="es-MX"> <voice name="Miguel"
gender="male" age="25"> Para español,
oprima el <emphasis>dos</emphasis>.
</voice> </s> </p> </speak>
Oh the Irony
Most organizations have
been allergic to markup
Now they want layers of it
Effective Voice Services
depend on
Granular content
Precise metadata
Detailed delivery markup
Rigorous testing
13. Case Study: Tapping into Technology 4.0
A successful
information service
answered
scalability &
sustainability
questions by
training cloud
services to perform
the work
Pre-empted
executive questions
regarding the use
of AI to streamline
effort & expand
value delivered
Taxonomy
Design
Classify DeliverSources Benefit
Sources DeliverClassify
Taxonomy
Design
Benefit
Cloud Cognitive Computing Resources
Discovery and Classification
Original Information Discovery Service
Modernized Information Discovery Service
16. Content Engineering – Putting the Pieces Together
Knowledge
Integrated & Executable
Agile
Development
Digital
Content
Solutions
Content
Acquisition
Content
Management
Content
Delivery
Content
Engagement
Content
Strategy
Internal External
Author Experience Customer Experience
Efficiency
Effectiveness
CommunicationControl
Content Experience
Cybernetics – the science of communication & control
17. Content becomes the Ultimate Digital Asset
Engineering Discipline
Essential to elevating content
to the level of precision & intelligence
that is needed
When grounded in practical testing,
it feels less alien & mechanical
than initially feared
Makes Cybernetics a practical reality
