Sustainability Victoria decided to move away from their status quo and try a new approach, forming an alliance with SMS Management and Technology to help accelerate their learning. They established transparency and openness in their partnership. By co-creating legal contracts and establishing a safe environment for failures and learning, they were able to adapt to changes and challenges as they moved from conceptual plans to reality. Through feedback, metrics, and challenging norms, they encouraged strategic objectives over tactical goals. This continuous process of discovery, shared success stories, and experiences has helped create an ongoing culture change at Sustainability Victoria where their status quo is regularly improved.

1. Sustainability VictoriaSustainability Victoria
A Government Case StudyA Government Case Study

2. Introducing…..
Chris Moon
Sustainability Victoria
Product Owner
Laurel Chidgey
SMS Management and Technology
Scrum Master

3. Sustainability Victoria - A Hero’s Journey

4. Chapter 1: Starting the Quest
The Hero’s journey: Fellowship of the Intent
By actively deciding to move from the status quo
the desire for a call to action was made.
By reaching out for help and forming an alliance
acceleration of our learning occurred to move
into the ‘special world’.

5. Challenging the Status Quo
Not repeating the Past
Start with courage. Establish partnerships
so that you leap with support rather than
with faith.

6. Collaborative Framework
Transparency and openness for both
A partnership which is prepared to
challenge the norm. Going out of our way
to earn trust.

7. Legal Contract Co-created
Pairing to succeed
By establishing a principle of fair
exchange through the co-creation
of contracts.
Enabling commercial coverage of
the new way of working set the
foundations for success.

8. Chapter 2: Entering The World Of Disruption
The Hero’s Journey: The trials begin and reality kicks in
Moving from the conceptual to the reality and
the resilience required to proceed.

9. Adapting to change
In it to win it
By creating a safe to fail environment, and
degrees of creative tension, learning can occur.

10. Establishing a culture where feedback is
valued and encouraged. Failure and
learning is celebrated and builds
resilience.
Constructive feedback
Building a knowledge repository through feedback

11. Value driven work
Enhancing and evolving Scrum
By encouraging stakeholder agitation, negotiation and
demonstrating the impacts, strategic objectives can
trump tactical goals.

12. Strong metrics, Transparency and evidence based
Working across not just within
Challenging and breaking the organisational norm
patterns requires new pathways to be formed.

13. Chapter 3: The Return – Starting again
The continuous nature of Scrum
Through the discovery of ‘treasure’, new life is breathed. We
have created a continuous culture change where our status
quo is upgraded ready for our next journey.

14. Shared success stories
We have continued to move away from the well
trodden path to gain new learning.

15. Shared experience
Repetition of the narratives creates new memes,
new experiences are formed with innovation
sustaining within the organisation and beyond.

16. A New Chapter – Continuing The Alliance

17. Thank You for listening…
For further information please contact:
Chris Moon (IT Manager)
Sustainability Victoria
Email: Chris.Moon@Sustainability.Vic.Gov.AU
Website: www.sustainability.vic.gov.au
Laurel Chidgey (Agile Capability Lead)
SMS Management and Technology
Email: laurel.Chidgey@smsmt.com
Website: smsmt.com/agile