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Profile of Today‟s SW
Florida Real Estate Recruit
Today’s Agenda
Rose’s breakfast
Larson State of the Union
Profile of today’s real estate recruit
10 Strategies to attract new licensees
Introducing BROKER CONNECTION
Benefits of LarsonEd
LARSON STATE OF
         THE UNION
2010 was our 2nd
year in the business
 Naples
 NMLS
 Larson Exam Tutor
 Pass Rate
 Sarasota
 CE-Advantage
 Broker Connection
OUR NEWEST CLASSROOM
OUR NEWEST INDUSTRY
OUR NEWEST TOOLS
OUR SAME OLD RESULTS
No one has more effective sample
exams, tutors and course workbooks.
                          92.00%



         44.00%
                                                Pass


          All others   Larson Course I + Prep
OUR NEWEST MARKET
OUR NEWEST PARTNERSHIPS
REALTOR Association of
Fort Myers and the
Beaches
Naples Area Board of
REALTORS
PGPCNP Association of
REALTORS
OUR NEWEST BROKER TOOL
Profile of Today’s
Real Estate Recruit
SW Florida new licensees
                  Lee, Collier and Charlotte
                           2736




                    1665
                                  1572
             1345
      1120                                           1140
                                                            950
797
                                         614   616




01    02     03     04     05     06     07    08    09     10
                                                                  12
Survey Says…
Each of our real estate licensing
students completes an Anonymous
Survey at the conclusion of Course I.
The following data were collected from
February, 2009 – January, 2011
Q.     What is the primary reason for
       attending real estate classes?

     1. Attributes of the business
                   57% in 2010
                   35% in 2009

        Be my own boss / help people buy /
        freedom / like helping people find a
        nice home / like people, like
        houses, like money / love real estate
Q.     What is the primary reason for
       attending real estate classes?

     2. Income and investment opportunities
                 29% in 2010
                 41% in 2009

       only means to make good money
       today / love real estate investing /
       market is improving / now is the time /
       want to be on top of investments
Q.     What is the primary reason for
       attending real estate classes?

     3. Career Change
                 10% in 2010
                 12% in 2009

       New career, sales oriented / it fits at
       this point in my life / always thought
       about it / more control of future
Q.     What is the primary reason for
       attending real estate classes?

     3. Another tool in my belt
                  4% in 2010
                  12% in 2009

        Background in lending / property
        management / CAM / contacts in
        finance / construction / foreclosure
Florida Unemployment
 12/2008     7.6%
 12/2009     11.8%
 12/2010     12.0%
 Jobs lost   2010       232,400
 Jobs lost   December    17,900
Bernanke‟s View
“At our projected
pace of
improvement it
could take four to
five more years
for the job market
to normalize
fully.”
January 7, 2011
What do real estate recruits
         do now?
               24
                    21
                                18   19
                         16




                                          2


  RE Related    Other    Self    Sales    Services   Medical
Agents by race
84
     80        2009          2010




           11 14
                     2 3     2 2     1 1

White     Hispanic   Black   Asian   Other
Agents by gender
             2009        2010
                    55
                          51
        49
45




     Male           Female
Agents by marital status
              2009    2010
          59
    55

                      45
                             41




    Married          Unmarried
New agents committed to a
  broker before enrolling
           2009      2010
                      77    73




     23    27




    Committed     Not Committed
New agents by
own versus rent
          2009    2010
   71     72




                    29      28




 Currently Own   Currently Rent
New agents by hours expecting to
        work per week
                   2009          2010
                  42
                       36


             27             28


    17                                17
                                 13
                                               10
                                           7
         3


    0-20     21-40     41-50     51-60     60+
New agents by age
                    2009                 2010
                                    30


                     24        24

          20              19               20 19
               17



      8
                                                          7
 6                                                  6




18 - 24   25 - 34   35 - 44    45 - 54    55 - 64   65+
New agents by household income
                     2009       2010            36


                      28                   29

                22         21
                                18 18
           17


   8
       3


   0-20    21-40      41-60     61 - 80   80,000+
New agents by source of income

                  2009   2010
           71


      50                         50


                                       29




 Primary source            Secondary source
Q. How did you first contact the
   broker or office?

 1. Personal contact: friend, family or
    customer
 2. Searched the Internet
 3. Found on Craigslist
    THOSE NOT COMMITTED SAY “I
    DON’T WANT TO THINK ABOUT IT
    UNTIL I PASS”
4 keys to online advertising
Create a clear and concise message
- proof it and have someone else read it
Tell the reader what makes you different
- create benefit statements
Use warm words
- don‟t try to “sell”, create a level of comfort
Provide all contact information
- your name, company name, address,
website, “About Us” page, etc
Q. What was the primary reason
   you chose this broker?
  1. Personal relationship
                78% in 2010
                42% in 2009

     Already work there / friend or through a
     friend / known for x years / ethics /
     compatible goals / motivated me / business
     relationship
Q. What was the primary reason
   you chose this broker?
  2. The broker offered MORE
              14% in 2010
              36% in 2009

    Commission split / support / lower fees /
    paid some start-up costs
Q. What was the primary reason
   you chose this broker?
  3. Training and mentorship
               5% in 2010
               14% in 2009

    Broker has proven plan for success /
    successful history in the business/
    provides relevant training and mentoring
Q. What was the primary reason
   you chose this broker?
  4. Paid for my classes
               3% in 2010
               8% in 2009

    Offered scholarship / paid for my classes /
    offered to pay tuition / tuition reimbursement
Maslow‟s Heirarchy


Leave me alone
Recognize me
Hug me
Protect me
Feed me
Herzberg Theory
New recruit “Hygiene
Factors”
 •    Conscious incompetents
 •    EMBARRASSED OR
     NERVOUS about: math;
     technology/computer;
 •   Don’t understand
     REALTOR $; costs;
     contracts – what to do
     and how to do it; the
     market; short sales;
     construction; condos;
     marketing (especially
     internet)
What is YOUR viewpoint?
Q.       As an employing broker or manager,
         are you considering increasing your
         efforts to attract new recruits?
        THE FUTURE OF THE INDUSTRY
        THEY ARE PLEASANT AND TAKE DIRECTION
        THEY ARE EAGER TO LEARN
        THEY HAVE ENTHUSIASM FOR A FAST
         START
10 Strategies to Attract
        New Licensees
1. “Make a
   commitment”
  Commit to look for those
  recruits who have done
  okay in their current or
  previous career; those
  who are professional,
  ethical, positive and good
  people.
10 Strategies to Attract
        New Licensees
2. “Create a strong
   value
   proposition”
  Describe the features
  and benefits of your
  organization,
  answering the
  question: “SO
  WHAT?”
Dear Recruit,
I have noticed that you have recently obtained your real estate
license. Congradulations! I realize that selecting a broker to
work for is not always easy. In my nearly 10 years of experience I
have learned that most new agents don’t realize that your
transactions might increase more by associating with a
progressive and leading company such as ours. I have
experienced many new recruits like yourself who had results
promised from other brokerage offices who have probably
doubled and tripled their income by joining my team. I would
love to have a few moments of your time to tell you about some of
the benefits and resources that I can provide you at The ABC
Group. Feel free to call me at your earliest convenience to discuss
some of the exciting tools that are available and waiting for you
at The ABC Group. Again, congradulations on passing your test.
Your someone I look forward to hearing from soon.
Sincerely, Principle Broker, The ABC Group
Evaluations
“Sorry, but eight “I‟s” is about seven too
many! Congradulations?? Principle Broker??
Ever heard of spell-check? Ugh!”
 “I think a letter such as this doesn't provoke
any curiosity, pizzazz or reason to call. It
doesn't set you apart from the "other"
brokers.
Evaluations
“You need to say what, why, who, where you
are in comparison and give new agents a
REASON to call and meet with you over
someone else.”
“You need to specify what you will do
differently. Why would someone go to work
for you? Let them know.”
Evaluations
“If you want me to pick up the phone and call
you (or better yet meet with you) give me a
reason to do so.”
“Not enough "what's in it for me?" I would
want to know what the benefits of your
company are.”
“Try adding bullets of what your office offers
as benefits. Why is your brokerage better
than others? What do you do that is better?”
10 Strategies to Attract
             New Licensees
   3. “Contact new licensees
      immediately.”
      Send recruitment letters to contacts on your
      state‟s list of new licensees as soon as the
      latest roster is available. Follow up with
      personal calls, notes, and interviews. Hours
      can make the competitive difference.”
http://www.myfloridalicense.com/dbpr/sto/file_download/index.html
10 Strategies to Attract
        New Licensees
4. “Get them
  licensed quickly.”
  We send new recruits
  to courses to get a
  license in less than 30
  days. Speed is
  attractive to downsized
  professionals, new
  college grads, and
  others hoping to jump
  into real estate quickly
10 Strategies to Attract
        New Licensees
5. “Target direct mail
   to a neighborhood
   where you don’t
   have an associate
   working.”
  Announce that you‟re
  looking for someone
  to represent your
  company in that
  neighborhood
10 Strategies to Attract
        New Licensees
6. “Offer mentoring.”
  New recruits hone
  their skills with the
  help of experienced
  associates. Our
  veteran associates
  always include the
  rookies on their
  listing
  appointments.
10 Strategies to Attract
        New Licensees
7. “Rely on your
  associates.”
  Ask them to assist
  you in recruiting
  people in their own
  image. Good
  people attract good
  people.
10 Strategies to Attract
         New Licensees
8. “Try the Real
 Estate Simulator.”
 Use this online test to
 attract pre-license
 candidates, get a sense
 of personality traits and
 skill sets and whether
 people will fit in.
 realestatesimulator.com
10 Strategies to Attract
         New Licensees
9. “Tell them what to
  ask.”
  We provide them with a
  booklet of questions they
  should ask us. When they‟re
  finished with our interview, I
  feel we‟ve educated them
  and I encourage them to use
  the questions if they
  interview with other
  companies. They appreciate
  that.
10 Strategies to Attract
         New Licensees
10. “Create a powerful
  web presence.”
  We have a careers section
  on our main site plus a
  recruiting website by adding
  „careers‟ to our URL.
  Separate new from
  experienced on the site.
  Give lots of info. Remember
  that it‟s about THEM.
Be a Participating Broker at
Larson Educational Services
Take advantage of LarsonEd resources by
being a Participating Broker.
  Support for your Career Night

  Materials at LarsonEd Career Night

  Regular delivery of Course Schedules

  LicenseTrak Scholarship Program

  Broker Connection at LarsonEd.com

  Contact is Stefanie Watson
Broker Connection at LarsonEd.com
 We connect with each
 other
 Your electronic
 recruiter
 3,000+ web site hits
 per month
 2,000+ live students
 last year
 Use our site to
 simplify and speed the
 licensing process
 $100 setup / $75 per
 year
Benefits of LarsonEd

Our unique course development
strategy prepares for exam
success
Our students don’t just
start, they get a license.
Benefits of LarsonEd

Our students come back to you
 alive, happy and excited
  They will succeed on the exam
  They will NOT be recruited or

   solicited
  Their energy will carry into the office
Benefits of LarsonEd
We cater to brokers who
recruit:
 Massive  scheduling for a fast start
 Competitive pricing
 Consistency in educational
  objectives, materials and
  instructors
 Consistency with in-house training
 BROKER CONNECTION
Benefits of LarsonEd

In short, we will be YOUR
SCHOOL
Thank you, and best wishes for
continued success!
Up Next Time: SELECTION
Top Ten Reasons
                Agents Fail
1 – Not a „self starter‟ or „self motivator‟
2 – Unrealistic income expectations
3 – Don‟t want to work hard enough
4 – Can‟t handle commission income
5 – Lack of objective info about career
6 – Inability to plan and manage time
7 – Inability to set specific goals
8 – Lack of supervision and motivation
9 – Don‟t know “how”
10 – Can‟t handle the pressure

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Larson profile of today sw florida recruit 2011

  • 1. Profile of Today‟s SW Florida Real Estate Recruit
  • 2. Today’s Agenda Rose’s breakfast Larson State of the Union Profile of today’s real estate recruit 10 Strategies to attract new licensees Introducing BROKER CONNECTION Benefits of LarsonEd
  • 3. LARSON STATE OF THE UNION 2010 was our 2nd year in the business Naples NMLS Larson Exam Tutor Pass Rate Sarasota CE-Advantage Broker Connection
  • 7. OUR SAME OLD RESULTS No one has more effective sample exams, tutors and course workbooks. 92.00% 44.00% Pass All others Larson Course I + Prep
  • 9. OUR NEWEST PARTNERSHIPS REALTOR Association of Fort Myers and the Beaches Naples Area Board of REALTORS PGPCNP Association of REALTORS
  • 11. Profile of Today’s Real Estate Recruit
  • 12. SW Florida new licensees Lee, Collier and Charlotte 2736 1665 1572 1345 1120 1140 950 797 614 616 01 02 03 04 05 06 07 08 09 10 12
  • 13. Survey Says… Each of our real estate licensing students completes an Anonymous Survey at the conclusion of Course I. The following data were collected from February, 2009 – January, 2011
  • 14. Q. What is the primary reason for attending real estate classes? 1. Attributes of the business 57% in 2010 35% in 2009 Be my own boss / help people buy / freedom / like helping people find a nice home / like people, like houses, like money / love real estate
  • 15. Q. What is the primary reason for attending real estate classes? 2. Income and investment opportunities 29% in 2010 41% in 2009 only means to make good money today / love real estate investing / market is improving / now is the time / want to be on top of investments
  • 16. Q. What is the primary reason for attending real estate classes? 3. Career Change 10% in 2010 12% in 2009 New career, sales oriented / it fits at this point in my life / always thought about it / more control of future
  • 17. Q. What is the primary reason for attending real estate classes? 3. Another tool in my belt 4% in 2010 12% in 2009 Background in lending / property management / CAM / contacts in finance / construction / foreclosure
  • 18. Florida Unemployment  12/2008 7.6%  12/2009 11.8%  12/2010 12.0%  Jobs lost 2010 232,400  Jobs lost December 17,900
  • 19. Bernanke‟s View “At our projected pace of improvement it could take four to five more years for the job market to normalize fully.” January 7, 2011
  • 20. What do real estate recruits do now? 24 21 18 19 16 2 RE Related Other Self Sales Services Medical
  • 21. Agents by race 84 80 2009 2010 11 14 2 3 2 2 1 1 White Hispanic Black Asian Other
  • 22. Agents by gender 2009 2010 55 51 49 45 Male Female
  • 23. Agents by marital status 2009 2010 59 55 45 41 Married Unmarried
  • 24. New agents committed to a broker before enrolling 2009 2010 77 73 23 27 Committed Not Committed
  • 25. New agents by own versus rent 2009 2010 71 72 29 28 Currently Own Currently Rent
  • 26. New agents by hours expecting to work per week 2009 2010 42 36 27 28 17 17 13 10 7 3 0-20 21-40 41-50 51-60 60+
  • 27. New agents by age 2009 2010 30 24 24 20 19 20 19 17 8 7 6 6 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65+
  • 28. New agents by household income 2009 2010 36 28 29 22 21 18 18 17 8 3 0-20 21-40 41-60 61 - 80 80,000+
  • 29. New agents by source of income 2009 2010 71 50 50 29 Primary source Secondary source
  • 30. Q. How did you first contact the broker or office? 1. Personal contact: friend, family or customer 2. Searched the Internet 3. Found on Craigslist THOSE NOT COMMITTED SAY “I DON’T WANT TO THINK ABOUT IT UNTIL I PASS”
  • 31. 4 keys to online advertising Create a clear and concise message - proof it and have someone else read it Tell the reader what makes you different - create benefit statements Use warm words - don‟t try to “sell”, create a level of comfort Provide all contact information - your name, company name, address, website, “About Us” page, etc
  • 32. Q. What was the primary reason you chose this broker? 1. Personal relationship 78% in 2010 42% in 2009 Already work there / friend or through a friend / known for x years / ethics / compatible goals / motivated me / business relationship
  • 33. Q. What was the primary reason you chose this broker? 2. The broker offered MORE 14% in 2010 36% in 2009 Commission split / support / lower fees / paid some start-up costs
  • 34. Q. What was the primary reason you chose this broker? 3. Training and mentorship 5% in 2010 14% in 2009 Broker has proven plan for success / successful history in the business/ provides relevant training and mentoring
  • 35. Q. What was the primary reason you chose this broker? 4. Paid for my classes 3% in 2010 8% in 2009 Offered scholarship / paid for my classes / offered to pay tuition / tuition reimbursement
  • 36. Maslow‟s Heirarchy Leave me alone Recognize me Hug me Protect me Feed me
  • 37. Herzberg Theory New recruit “Hygiene Factors” • Conscious incompetents • EMBARRASSED OR NERVOUS about: math; technology/computer; • Don’t understand REALTOR $; costs; contracts – what to do and how to do it; the market; short sales; construction; condos; marketing (especially internet)
  • 38. What is YOUR viewpoint? Q. As an employing broker or manager, are you considering increasing your efforts to attract new recruits?  THE FUTURE OF THE INDUSTRY  THEY ARE PLEASANT AND TAKE DIRECTION  THEY ARE EAGER TO LEARN  THEY HAVE ENTHUSIASM FOR A FAST START
  • 39. 10 Strategies to Attract New Licensees 1. “Make a commitment” Commit to look for those recruits who have done okay in their current or previous career; those who are professional, ethical, positive and good people.
  • 40. 10 Strategies to Attract New Licensees 2. “Create a strong value proposition” Describe the features and benefits of your organization, answering the question: “SO WHAT?”
  • 41. Dear Recruit, I have noticed that you have recently obtained your real estate license. Congradulations! I realize that selecting a broker to work for is not always easy. In my nearly 10 years of experience I have learned that most new agents don’t realize that your transactions might increase more by associating with a progressive and leading company such as ours. I have experienced many new recruits like yourself who had results promised from other brokerage offices who have probably doubled and tripled their income by joining my team. I would love to have a few moments of your time to tell you about some of the benefits and resources that I can provide you at The ABC Group. Feel free to call me at your earliest convenience to discuss some of the exciting tools that are available and waiting for you at The ABC Group. Again, congradulations on passing your test. Your someone I look forward to hearing from soon. Sincerely, Principle Broker, The ABC Group
  • 42. Evaluations “Sorry, but eight “I‟s” is about seven too many! Congradulations?? Principle Broker?? Ever heard of spell-check? Ugh!” “I think a letter such as this doesn't provoke any curiosity, pizzazz or reason to call. It doesn't set you apart from the "other" brokers.
  • 43. Evaluations “You need to say what, why, who, where you are in comparison and give new agents a REASON to call and meet with you over someone else.” “You need to specify what you will do differently. Why would someone go to work for you? Let them know.”
  • 44. Evaluations “If you want me to pick up the phone and call you (or better yet meet with you) give me a reason to do so.” “Not enough "what's in it for me?" I would want to know what the benefits of your company are.” “Try adding bullets of what your office offers as benefits. Why is your brokerage better than others? What do you do that is better?”
  • 45. 10 Strategies to Attract New Licensees 3. “Contact new licensees immediately.” Send recruitment letters to contacts on your state‟s list of new licensees as soon as the latest roster is available. Follow up with personal calls, notes, and interviews. Hours can make the competitive difference.” http://www.myfloridalicense.com/dbpr/sto/file_download/index.html
  • 46. 10 Strategies to Attract New Licensees 4. “Get them licensed quickly.” We send new recruits to courses to get a license in less than 30 days. Speed is attractive to downsized professionals, new college grads, and others hoping to jump into real estate quickly
  • 47. 10 Strategies to Attract New Licensees 5. “Target direct mail to a neighborhood where you don’t have an associate working.” Announce that you‟re looking for someone to represent your company in that neighborhood
  • 48. 10 Strategies to Attract New Licensees 6. “Offer mentoring.” New recruits hone their skills with the help of experienced associates. Our veteran associates always include the rookies on their listing appointments.
  • 49. 10 Strategies to Attract New Licensees 7. “Rely on your associates.” Ask them to assist you in recruiting people in their own image. Good people attract good people.
  • 50. 10 Strategies to Attract New Licensees 8. “Try the Real Estate Simulator.” Use this online test to attract pre-license candidates, get a sense of personality traits and skill sets and whether people will fit in. realestatesimulator.com
  • 51. 10 Strategies to Attract New Licensees 9. “Tell them what to ask.” We provide them with a booklet of questions they should ask us. When they‟re finished with our interview, I feel we‟ve educated them and I encourage them to use the questions if they interview with other companies. They appreciate that.
  • 52. 10 Strategies to Attract New Licensees 10. “Create a powerful web presence.” We have a careers section on our main site plus a recruiting website by adding „careers‟ to our URL. Separate new from experienced on the site. Give lots of info. Remember that it‟s about THEM.
  • 53. Be a Participating Broker at Larson Educational Services Take advantage of LarsonEd resources by being a Participating Broker.  Support for your Career Night  Materials at LarsonEd Career Night  Regular delivery of Course Schedules  LicenseTrak Scholarship Program  Broker Connection at LarsonEd.com  Contact is Stefanie Watson
  • 54. Broker Connection at LarsonEd.com We connect with each other Your electronic recruiter 3,000+ web site hits per month 2,000+ live students last year Use our site to simplify and speed the licensing process $100 setup / $75 per year
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  • 56. Benefits of LarsonEd Our unique course development strategy prepares for exam success Our students don’t just start, they get a license.
  • 57. Benefits of LarsonEd Our students come back to you alive, happy and excited  They will succeed on the exam  They will NOT be recruited or solicited  Their energy will carry into the office
  • 58. Benefits of LarsonEd We cater to brokers who recruit:  Massive scheduling for a fast start  Competitive pricing  Consistency in educational objectives, materials and instructors  Consistency with in-house training  BROKER CONNECTION
  • 59. Benefits of LarsonEd In short, we will be YOUR SCHOOL Thank you, and best wishes for continued success!
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  • 62. Up Next Time: SELECTION
  • 63. Top Ten Reasons Agents Fail 1 – Not a „self starter‟ or „self motivator‟ 2 – Unrealistic income expectations 3 – Don‟t want to work hard enough 4 – Can‟t handle commission income 5 – Lack of objective info about career 6 – Inability to plan and manage time 7 – Inability to set specific goals 8 – Lack of supervision and motivation 9 – Don‟t know “how” 10 – Can‟t handle the pressure