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PROCESS • ANALYTICS • TECHNOLOGY 1© 2014 Copyright Genpact. All Rights Reserved.
CHALLENGES ► BY COMPANY SIZE
Ensure compliance to regulations
Reduce cost
Increase customer satisfaction
Manage risk
Increase growth
and scalability
Enable company’s
innovation
Enable agility and adaptability
Reduce capital and asset intensity
Overall
Overall
Overall
Overall
Overall
Overall
Overall
Overall
Large enterprises worry more about compliance and risk while
those from smaller enterprises focus on scalability
10,000+ employees 5,001-10,000 employees
Importance of the challenge (% of respondents across industries stating that the challenge is
among the 'Top 3‘ for their company)
0 10 20 30 40 50 60 70 80
• Gap between
smaller and
larger
companies is
limited
• Main
exception is
the growth
challenge
which is most
acute in
smaller firms
n=912 executives from a survey conducted by LinkedIn commissioned by Genpact

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  • 1. PROCESS • ANALYTICS • TECHNOLOGY 1© 2014 Copyright Genpact. All Rights Reserved. CHALLENGES ► BY COMPANY SIZE Ensure compliance to regulations Reduce cost Increase customer satisfaction Manage risk Increase growth and scalability Enable company’s innovation Enable agility and adaptability Reduce capital and asset intensity Overall Overall Overall Overall Overall Overall Overall Overall Large enterprises worry more about compliance and risk while those from smaller enterprises focus on scalability 10,000+ employees 5,001-10,000 employees Importance of the challenge (% of respondents across industries stating that the challenge is among the 'Top 3‘ for their company) 0 10 20 30 40 50 60 70 80 • Gap between smaller and larger companies is limited • Main exception is the growth challenge which is most acute in smaller firms n=912 executives from a survey conducted by LinkedIn commissioned by Genpact