Large enterprises worry more about compliance and risk while those from smaller enterprises focus on scalability. Here's why: http://go.genpact.com/CFO-research-Advanced-Operating-Models.html
Review of the business book, "The Risk Driven Business Model," by Girotra and Netessine. The book provides insights into key questions used to identify high impact focus areas and ways to create innovation.
To buy this book: http://amzn.to/1MY4HFW
Http://governingthought.com
ERM occasionally sponsors free seminars in Southeast Michigan. In this particular short presentation I explore how injuries are really just process failures.
This document summarizes the results of a May 2019 study on risk-managing change. It identifies three archetypes (content, concerned, active) in how institutions approach this issue. While most see change as an increasing risk, there is no consensus on how to address it. The study found concerns about the volume of change, lack of visibility, need to prioritize, and desire for an aggregate view of risk. Risk's role is seen as helping the business grow safely. The document provides a checklist for institutions to reference when managing change risks.
Palestra "Atenção gerencial - da gestão de dilemas à excelência de resultados" realizada por Rami Goldratt (CEO do Grupo Goldratt, organização mundial, líder em implementação da Teoria das Restrições -TOC) na ExpoGestão 2013 - Joinville SC
Título original em Ingles: Management Attention Achieving results dealing with complexity, uncertainty and conflicts.
This presentation was delivered at the 2008 National Safety Council's National Conference and Expo in Anaheim California, by Phil La Duke (Director, Performance Improvement--O/E) Daryl James (retired--Chrysler) and George Drexel (Local 3520 President---UAW)
This document presents a framework for decision making. It discusses that a decision is a risky event taken against a changing environment. It introduces a decision matrix that considers efficiency, effectiveness, uncertainty, and variability. The objective is to maximize outcomes while overcoming constraints like uncertainty and variability through redundancy, responsiveness, adaptability, and innovation. Successful decision making relies on relationship-building, development, knowledge sharing, and skill enhancement. The document also provides contact information for Mohammed from Revneo, which works with Indian technology companies.
Role Of Safety In Operations ExcellencePhil La Duke
This presentation was presented by noted safety and operations excellence expert, Phil La Duke in 2008 at Automation Alley in Troy, Michigan, For more information on this topic contact Phil La Duke (Pladuke@oe.com) or visit www.safety-impact.com
Review of the business book, "The Risk Driven Business Model," by Girotra and Netessine. The book provides insights into key questions used to identify high impact focus areas and ways to create innovation.
To buy this book: http://amzn.to/1MY4HFW
Http://governingthought.com
ERM occasionally sponsors free seminars in Southeast Michigan. In this particular short presentation I explore how injuries are really just process failures.
This document summarizes the results of a May 2019 study on risk-managing change. It identifies three archetypes (content, concerned, active) in how institutions approach this issue. While most see change as an increasing risk, there is no consensus on how to address it. The study found concerns about the volume of change, lack of visibility, need to prioritize, and desire for an aggregate view of risk. Risk's role is seen as helping the business grow safely. The document provides a checklist for institutions to reference when managing change risks.
Palestra "Atenção gerencial - da gestão de dilemas à excelência de resultados" realizada por Rami Goldratt (CEO do Grupo Goldratt, organização mundial, líder em implementação da Teoria das Restrições -TOC) na ExpoGestão 2013 - Joinville SC
Título original em Ingles: Management Attention Achieving results dealing with complexity, uncertainty and conflicts.
This presentation was delivered at the 2008 National Safety Council's National Conference and Expo in Anaheim California, by Phil La Duke (Director, Performance Improvement--O/E) Daryl James (retired--Chrysler) and George Drexel (Local 3520 President---UAW)
This document presents a framework for decision making. It discusses that a decision is a risky event taken against a changing environment. It introduces a decision matrix that considers efficiency, effectiveness, uncertainty, and variability. The objective is to maximize outcomes while overcoming constraints like uncertainty and variability through redundancy, responsiveness, adaptability, and innovation. Successful decision making relies on relationship-building, development, knowledge sharing, and skill enhancement. The document also provides contact information for Mohammed from Revneo, which works with Indian technology companies.
Role Of Safety In Operations ExcellencePhil La Duke
This presentation was presented by noted safety and operations excellence expert, Phil La Duke in 2008 at Automation Alley in Troy, Michigan, For more information on this topic contact Phil La Duke (Pladuke@oe.com) or visit www.safety-impact.com
The value of risk management in Ebitda Capture and growth.Turning individual processes into a value capture system.
ATIPIC can help you, through the use of ATLAS, to enhance performance and create the transformation needed.
Creating strong safety cultures in offshore operations faces unique challenges. Offshore subcultures can develop their own norms and values that differ from the parent organization. To foster safety, organizations should build on the positive aspects of offshore cultures rather than try to change them. Safety professionals should avoid shocking offshore cultures with abrupt changes and instead introduce gradual, flexible changes that incorporate input from offshore leadership and hybridize cultures rather than replace them.
selling safety in tough times (Semanario International De Seguridad Minera ve...Phil La Duke
This presentation was made at the XIV Seminario Internacional De Seguridad Minera, in Lima, Peru. It is essentially the same as the National Safety Council presentation of the same name. I updated the notes pages and some of the graphics.
This presentation was made by Phil La Duke (Director, Performance Improvement--O/E), Cal Schalk (Vice President, Cellular Manufacturing--Williams International); Dave Carr (Vice President, Infrastructure--Williams International) and Ron Gebhardt (Safety Manager--Williams International) at the 2007 Michigan Safety Conference in Grand Rapids, Michigan For more information on this topic contact Phil La Duke (Pladuke@oe.com) or visit www.safety-impact.com
Businesses are increasingly partnering with experts for business continuity and disaster recovery (BC/DR) rather than relying solely on do-it-yourself approaches. Unplanned outages are among the top threats to businesses and can result in lost data, revenue, and employees. While best practices like regular testing are important, going it alone carries risks and costs that outsourcing can help address. The document explores downtime statistics and pressures driving BC/DR initiatives before recommending partnering with experienced providers to gain reliability, recoverability, and protection.
The document discusses the six values of the world's safest organizations: 1) safety is owned by operations, not just compliance, 2) all injuries are preventable through systematic analysis and prevention, 3) prevention is more valuable than correction, 4) safety is a strategic business element that reduces costs, 5) safety is everybody's job as defined in roles and reviews, and 6) continuous improvement focuses on leading safety indicators to anticipate hazards. These values are instilled through modeling, linking to consequences, and safety assessments that emphasize decreasing severity.
Taking Control of Workplace Safety outlines how safety professionals can take a strategic approach to improving workplace safety. Key points include:
1) Provide operations with actionable safety information and recommendations rather than just data to help them own safety.
2) Take a proactive, preventative approach through measures like a balanced scorecard, monthly strategy sessions, and trend analysis rather than just focusing on corrections.
3) Understand the business priorities and costs of safety issues and injuries to operations in order to develop an effective safety business plan and drive improvements that benefit the organization's bottom line.
4) Act as an agent of change by making incremental improvements and using safety to drive broader process enhancements.
In this session we look at some of the ways in which sustainable operations improvement can be embedded in a production environment. We'll talk about some of the common pitfalls that cause programs to falter, and explore a simple model for structuring successful sustained improvement.
At the completion of both sessions you will understand a simple tool for assessing the quality and effectiveness of your processes, and be ready to apply it next week.
Understand the key components to sustainability
Create a set of processes for linking vision to daily life
Understand how to apply the tool in your site, next week
High-Reliability Organizations: Managing Risk In Complex Operating EnvironmentsWilson Perumal and Company
The environment companies operate in has become increasingly complex. With increased complexity, comes increased risk for high consequence/low probability events. At the same time, society’s expectations for performance have never been higher. In other words, achieving excellence in safety is both more important and more difficult than ever. Yet a select few High-Reliability Organizations (HROs), such as the U.S. Nuclear Navy, have defied this trend. This presentation will examine how these HROs leverage management systems and culture to thwart the impacts of complexity and achieve safety and operational excellence, while simultaneously creating the opportunity to significantly reduce operating costs.
1) While global supply chains allow companies to source flexibly, their complexity increases vulnerability to disruptions that can damage a company's finances and brand. 2) However, many companies are not adequately monitoring and assessing supply chain risks, with only half of companies seeking to learn from past problems. Formal risk assessments often occur annually or less. 3) A significant minority of companies are relying on increased inventory to address resilience instead of more effective strategies like relationship building and multi-sourcing.
Change leaders have to select the change model for each situation and themselves. Choice can be bewildering and unsatisfactory. This presentation shows a simple framework and populates it which some familiar and unfamiliar models to get change leads started.
This presentation was made at the National Safety Council conference in Orlando, October 27, 2009 by Phil La Duke. It is an update and expansion of La Duke's Selling Safety In Hard Economic Times, which he presented at the Michigan Safety Conference in Grand Rapids, in April of 2009. For further information go to: http://www.congress.nsc.org or www.safety-impact.com
I also presented an updated version of this at the XIV International Symposium on Mining Safety In Lima Peru
The document discusses business continuity, crisis management, and resilience. It defines key terms like business continuity, business continuity management, and BCMS. It describes establishing a business continuity management system according to ISO 22301 and the plan-do-check-act cycle. It also discusses crisis communication and social media's role in crisis management. The document provides guidance on developing a crisis management approach.
The Security Practitioner of the FutureResolver Inc.
In the face of changing business needs and threat environments, companies, organizations and individuals will continue to encounter increasingly diverse and sophisticated risks from an equally broad range of adversaries. These adversaries are equipped as never before supported by education, experience, publicly available critical information and the technology to bring their efforts to realization. Tomorrow’s security practitioner will need an array of integrated tools to effectively prepare for and counter tomorrow’s adversary. These “tools” will always include some traditional tried and proven practices; however, the need for practitioners to think critically, make risk-based decisions, implement leading practice solutions and define security optimization is required.
Presentation by:
Dennis Shepp, MBA, CPP, CFE, Consultant, Security Expert
Phillip Banks, P. Eng, CPP. Director, The Banks Group
Simon Toseland discusses behavioral safety and health and safety measurement at HSS Hire. He emphasizes that safety underpins everything the company does and that no hire is good unless it is safe. The document outlines HSS Hire's behavioral safety program which includes films, pledges, posters and using technology to empower employees. It also provides health and safety metrics showing reductions in accidents, injuries and staff turnover. HSS Hire has received several awards for its safety practices.
This document discusses payroll optimization and transformation. It notes that payroll is a symptom, not the primary process or source, and that sustainability and ROI of payroll transformation depends on business adaptability to standardization. Effective change management is needed and must focus on appropriate levels of change, though it cannot change bad attitudes. The key takeaway is that what is the "to be" process today will be the "as is" process of tomorrow.
Swimming with the Salmon: Lessons in Moving Quality UpstreamTechWell
Having difficulties getting your organization to recognize the value of QA? Is your “salmon team” losing to currents that impede continuous improvement and strategic planning? Colleen Kirtland and Harish Krishnankutty share their two-year uphill struggle to elevate QA to the position of trusted business partner. Move QA upstream before testing begins by aligning requirements to a business capability model (BCM). Translate the BCM model into key implementation assets with story maps. Before delivering test execution, swim like salmon to frame testing services by connecting day-to-day operational metrics to higher level business value metrics. Partner with your product and/or development teams to inject measurable quality gates upstream in the delivery lifecycle. Learn about the evolution of merging service level management (e.g., ITIL processes) with upstream QA, test, and solution delivery. Create a fun, vibrant team culture of uphill swimmers who advocate formal quality standards. Fight to fund and sustain a multi-year quality strategy while still meeting customer demands.
Tier 4 Events - Operational Discipline - Do you know how are you performing i...Process Safety Culture
The document discusses operational discipline and its importance for process safety. It defines operational discipline as "doing the right thing, the right way, every time" and breaks it down into three key areas of focus: 1) knowing what the right thing to do is, 2) being willing to always do the right thing, and 3) ensuring others also always do the right thing. Successful implementation of process safety management requires adapting it to the local culture or changing the culture, as cultural differences must be recognized and the implementation strategy must account for these differences to fully realize the benefits of process safety management.
This document is a glossary that defines various terms related to sexuality, relationships, and sexual health for teenagers. It includes definitions for safer sex, love, abstinence, kissing, HIV/AIDS, hormones, love bites, French kissing, ejaculation, sexually transmitted diseases, condoms, herpes, female condoms, blood tests, pregnancy tests, gonorrhea, syphilis, urine samples, smegma, and thrush. The definitions provide factual information about each term and emphasize the importance of condom use and STI testing to promote sexual health.
The value of risk management in Ebitda Capture and growth.Turning individual processes into a value capture system.
ATIPIC can help you, through the use of ATLAS, to enhance performance and create the transformation needed.
Creating strong safety cultures in offshore operations faces unique challenges. Offshore subcultures can develop their own norms and values that differ from the parent organization. To foster safety, organizations should build on the positive aspects of offshore cultures rather than try to change them. Safety professionals should avoid shocking offshore cultures with abrupt changes and instead introduce gradual, flexible changes that incorporate input from offshore leadership and hybridize cultures rather than replace them.
selling safety in tough times (Semanario International De Seguridad Minera ve...Phil La Duke
This presentation was made at the XIV Seminario Internacional De Seguridad Minera, in Lima, Peru. It is essentially the same as the National Safety Council presentation of the same name. I updated the notes pages and some of the graphics.
This presentation was made by Phil La Duke (Director, Performance Improvement--O/E), Cal Schalk (Vice President, Cellular Manufacturing--Williams International); Dave Carr (Vice President, Infrastructure--Williams International) and Ron Gebhardt (Safety Manager--Williams International) at the 2007 Michigan Safety Conference in Grand Rapids, Michigan For more information on this topic contact Phil La Duke (Pladuke@oe.com) or visit www.safety-impact.com
Businesses are increasingly partnering with experts for business continuity and disaster recovery (BC/DR) rather than relying solely on do-it-yourself approaches. Unplanned outages are among the top threats to businesses and can result in lost data, revenue, and employees. While best practices like regular testing are important, going it alone carries risks and costs that outsourcing can help address. The document explores downtime statistics and pressures driving BC/DR initiatives before recommending partnering with experienced providers to gain reliability, recoverability, and protection.
The document discusses the six values of the world's safest organizations: 1) safety is owned by operations, not just compliance, 2) all injuries are preventable through systematic analysis and prevention, 3) prevention is more valuable than correction, 4) safety is a strategic business element that reduces costs, 5) safety is everybody's job as defined in roles and reviews, and 6) continuous improvement focuses on leading safety indicators to anticipate hazards. These values are instilled through modeling, linking to consequences, and safety assessments that emphasize decreasing severity.
Taking Control of Workplace Safety outlines how safety professionals can take a strategic approach to improving workplace safety. Key points include:
1) Provide operations with actionable safety information and recommendations rather than just data to help them own safety.
2) Take a proactive, preventative approach through measures like a balanced scorecard, monthly strategy sessions, and trend analysis rather than just focusing on corrections.
3) Understand the business priorities and costs of safety issues and injuries to operations in order to develop an effective safety business plan and drive improvements that benefit the organization's bottom line.
4) Act as an agent of change by making incremental improvements and using safety to drive broader process enhancements.
In this session we look at some of the ways in which sustainable operations improvement can be embedded in a production environment. We'll talk about some of the common pitfalls that cause programs to falter, and explore a simple model for structuring successful sustained improvement.
At the completion of both sessions you will understand a simple tool for assessing the quality and effectiveness of your processes, and be ready to apply it next week.
Understand the key components to sustainability
Create a set of processes for linking vision to daily life
Understand how to apply the tool in your site, next week
High-Reliability Organizations: Managing Risk In Complex Operating EnvironmentsWilson Perumal and Company
The environment companies operate in has become increasingly complex. With increased complexity, comes increased risk for high consequence/low probability events. At the same time, society’s expectations for performance have never been higher. In other words, achieving excellence in safety is both more important and more difficult than ever. Yet a select few High-Reliability Organizations (HROs), such as the U.S. Nuclear Navy, have defied this trend. This presentation will examine how these HROs leverage management systems and culture to thwart the impacts of complexity and achieve safety and operational excellence, while simultaneously creating the opportunity to significantly reduce operating costs.
1) While global supply chains allow companies to source flexibly, their complexity increases vulnerability to disruptions that can damage a company's finances and brand. 2) However, many companies are not adequately monitoring and assessing supply chain risks, with only half of companies seeking to learn from past problems. Formal risk assessments often occur annually or less. 3) A significant minority of companies are relying on increased inventory to address resilience instead of more effective strategies like relationship building and multi-sourcing.
Change leaders have to select the change model for each situation and themselves. Choice can be bewildering and unsatisfactory. This presentation shows a simple framework and populates it which some familiar and unfamiliar models to get change leads started.
This presentation was made at the National Safety Council conference in Orlando, October 27, 2009 by Phil La Duke. It is an update and expansion of La Duke's Selling Safety In Hard Economic Times, which he presented at the Michigan Safety Conference in Grand Rapids, in April of 2009. For further information go to: http://www.congress.nsc.org or www.safety-impact.com
I also presented an updated version of this at the XIV International Symposium on Mining Safety In Lima Peru
The document discusses business continuity, crisis management, and resilience. It defines key terms like business continuity, business continuity management, and BCMS. It describes establishing a business continuity management system according to ISO 22301 and the plan-do-check-act cycle. It also discusses crisis communication and social media's role in crisis management. The document provides guidance on developing a crisis management approach.
The Security Practitioner of the FutureResolver Inc.
In the face of changing business needs and threat environments, companies, organizations and individuals will continue to encounter increasingly diverse and sophisticated risks from an equally broad range of adversaries. These adversaries are equipped as never before supported by education, experience, publicly available critical information and the technology to bring their efforts to realization. Tomorrow’s security practitioner will need an array of integrated tools to effectively prepare for and counter tomorrow’s adversary. These “tools” will always include some traditional tried and proven practices; however, the need for practitioners to think critically, make risk-based decisions, implement leading practice solutions and define security optimization is required.
Presentation by:
Dennis Shepp, MBA, CPP, CFE, Consultant, Security Expert
Phillip Banks, P. Eng, CPP. Director, The Banks Group
Simon Toseland discusses behavioral safety and health and safety measurement at HSS Hire. He emphasizes that safety underpins everything the company does and that no hire is good unless it is safe. The document outlines HSS Hire's behavioral safety program which includes films, pledges, posters and using technology to empower employees. It also provides health and safety metrics showing reductions in accidents, injuries and staff turnover. HSS Hire has received several awards for its safety practices.
This document discusses payroll optimization and transformation. It notes that payroll is a symptom, not the primary process or source, and that sustainability and ROI of payroll transformation depends on business adaptability to standardization. Effective change management is needed and must focus on appropriate levels of change, though it cannot change bad attitudes. The key takeaway is that what is the "to be" process today will be the "as is" process of tomorrow.
Swimming with the Salmon: Lessons in Moving Quality UpstreamTechWell
Having difficulties getting your organization to recognize the value of QA? Is your “salmon team” losing to currents that impede continuous improvement and strategic planning? Colleen Kirtland and Harish Krishnankutty share their two-year uphill struggle to elevate QA to the position of trusted business partner. Move QA upstream before testing begins by aligning requirements to a business capability model (BCM). Translate the BCM model into key implementation assets with story maps. Before delivering test execution, swim like salmon to frame testing services by connecting day-to-day operational metrics to higher level business value metrics. Partner with your product and/or development teams to inject measurable quality gates upstream in the delivery lifecycle. Learn about the evolution of merging service level management (e.g., ITIL processes) with upstream QA, test, and solution delivery. Create a fun, vibrant team culture of uphill swimmers who advocate formal quality standards. Fight to fund and sustain a multi-year quality strategy while still meeting customer demands.
Tier 4 Events - Operational Discipline - Do you know how are you performing i...Process Safety Culture
The document discusses operational discipline and its importance for process safety. It defines operational discipline as "doing the right thing, the right way, every time" and breaks it down into three key areas of focus: 1) knowing what the right thing to do is, 2) being willing to always do the right thing, and 3) ensuring others also always do the right thing. Successful implementation of process safety management requires adapting it to the local culture or changing the culture, as cultural differences must be recognized and the implementation strategy must account for these differences to fully realize the benefits of process safety management.
This document is a glossary that defines various terms related to sexuality, relationships, and sexual health for teenagers. It includes definitions for safer sex, love, abstinence, kissing, HIV/AIDS, hormones, love bites, French kissing, ejaculation, sexually transmitted diseases, condoms, herpes, female condoms, blood tests, pregnancy tests, gonorrhea, syphilis, urine samples, smegma, and thrush. The definitions provide factual information about each term and emphasize the importance of condom use and STI testing to promote sexual health.
The document summarizes the key findings of the "Face of Global Sex 2012" report, which surveyed adults aged 18-64 in 37 countries about their first sexual experience. Some main points:
1. Condom use during first sex was associated with greater satisfaction later in life, knowledge of pregnancy prevention, and lower rates of STIs and unplanned pregnancies. Early sex education can help promote informed choices like condom use.
2. Country averages for age at first sex ranged from about 17 years old in Colombia and Brazil to 23 years old in Malaysia and Indonesia. Condom use during first sex varied widely between countries, from over two-thirds of people in Brazil and Greece reporting use to under one-third
This document provides information about various contraceptive methods. It defines contraceptives as any devices or methods used to prevent pregnancy, including barrier methods like condoms and diaphragms, hormonal methods like birth control pills, implants, injections, rings and patches, and intrauterine devices. The document discusses how each method works, effectiveness rates, potential side effects and proper usage instructions. Overall, it serves as an overview of the different types of contraceptives available.
The document summarizes the Louisiana Purchase of 1803, in which the United States acquired the Louisiana Territory from France. Facing unrest from settlers and the threat of war with France over control of the Mississippi River, President Jefferson sent envoys to purchase New Orleans. To their surprise, Napoleon instead offered to sell the entire Louisiana Territory for $15 million. Though some argued it was unconstitutional, the Senate approved the purchase, doubling the size of the country and opening the door to western expansion.
The document provides 12 steps for proper condom use, including checking the expiration date, opening the package carefully without tearing, applying a water-based lubricant, unrolling the condom onto an erect penis, smoothing out any air bubbles, checking during intercourse that it does not slip off, pulling out while holding the condom before the penis becomes flaccid, removing by rolling it off and disposing properly without reuse.
Financial sector most concerned about compliance and risk management, however...Genpact Ltd
Financial sector most concerned about compliance and risk management, however results vary across industries. More: http://go.genpact.com/CFO-research-Advanced-Operating-Models.html
Intensity of challenges generally consistent across geographiesGenpact Ltd
Intensity of business challenges is generally consistent across geographies say finance executives: http://go.genpact.com/CFO-research-Advanced-Operating-Models.html
Significant variation by function: Finance executives most concerned with com...Genpact Ltd
Significant variation by function: Finance executives most concerned with compliance, risk and cost. Know more here: http://go.genpact.com/CFO-research-Advanced-Operating-Models.html
Compliance and cost rated among the most important challenges for companies t...Genpact Ltd
Compliance and cost rated among the most important challenges for companies today. Know more: http://go.genpact.com/CFO-research-Advanced-Operating-Models.html
Intense competition and slow growth in mature markets have magnified uncertainty and put pressure on costs, just as regulators are escalating their demands. Research shows that CFOs and other senior finance executives believe that their function can play a key role but the ability to impact these challenges depends on levels of maturity and preparedness, which vary widely across companies and industries, as well by sub-functions. Here are the key findings from our research on how enterprises are driving transformation to achieve business impact.
Producitivity Challenges of Small and Medium EnterprisesVikas Sharma
The document discusses productivity challenges faced by small and medium enterprises (SMEs) compared to large firms, including lack of financing, manpower, economies of scale, infrastructure, and bargaining power. It provides evidence that productivity is typically lower for SMEs and outlines some government programs in Singapore, such as the iSPRINT program, that aim to address productivity gaps by encouraging SMEs to adopt new technologies. The document was prepared by Frost & Sullivan, a growth consulting firm, for an unspecified public sector entity.
Advanced Operating Models Research Insights: Life Sciences Commercial OperationsGenpact Ltd
Compliance, cost reduction, and innovation are your CEO’s top concerns. This research examines how technology, process re-engineering, and advanced organizational structures such as shared services, and outsourcing can tackle these challenges by making commercial operations and processes more intelligent.
MDM comparatively less mature; plans seem to be in place to transform further...Genpact Ltd
In BFSI, MDM is comparatively less mature; plans seem to be in place to transform further if needed. Know more: http://go.genpact.com/CFO-research-Advanced-Operating-Models.html
MDM is important but least mature yet many aren’t ready to evolve it further ...Genpact Ltd
Not many ready to evlove MDM in #LifeSciences, #Healthcare, Manufacturing, #CPG and #HighTech. More here: http://go.genpact.com/CFO-research-Advanced-Operating-Models.html
Cement plant catalog for operational excellenceMattcons
The document discusses strategies for improving operational excellence in cement industries. It outlines major challenges like volatile commodity markets and high energy consumption. Adopting an operational excellence model can help standardize processes, integrate operations, and support business strategies. Mattcons consultants can assist with increasing value through strategies to improve equipment uptime, reduce costs, drive culture change, and support growth initiatives. Their approach aims to maximize profitability and cash flow through techniques like Lean Manufacturing, TPM, and supply chain management.
The pathway to technical debt recovery for mid size Australian businessNoel Lynam
Calypsi specialises in the provision of back end technology to deliver on the customer promise. Technical Debt is in up to 90% of mid size Australian businesses, impacting on their capacity to innovate and transform. www.calypsi.com for more information email info@calypsi.com
Advanced Operating Model Research Insights: Healthcare OperationsGenpact Ltd
Compliance, customer satisfaction, and cost reduction are your company’s top challenges. This research examines how technology, process re-engineering, and advanced organizational structures such as shared services and outsourcing can tackle them.
Shared Service Centers: Risks & Rewards in the Time of CoronavirusCognizant
Our recent research reveals that organizations are reassessing the pros and cons of captive services. Companies are twice as likely to reduce than increase their use of shared service centers.
This document summarizes research on productivity in the UK. It discusses:
1) Interviews with leading businesses that found productivity is a complex issue influenced by both internal factors like technology and management as well as external factors like regulation and commodity prices.
2) While large, "frontier" firms often lead in productivity growth, some small and medium enterprises also see rapid productivity increases through a focus on customer-focused innovation, investment, valuing staff, and being responsive to market conditions.
3) There are opportunities for government to influence external factors and encourage sharing of best practices, but productivity challenges remain complex with no single solution. Productivity metrics also differ from business priorities on efficiency and short-term goals.
Advanced Operating Models Research Insights: Life Sciences RnDGenpact Ltd
Compliance, innovation, and cost reduction are your CEO’s top concerns. This research examines how technology, process re-engineering and advanced organizational structures such as shared services and outsourcing can tackle these challenges by making operations intelligent.
Supply chain risks mitigation 120515 ahmed aliyu_lawalAliyu Ahmed
The document discusses supply chain risks and how collaboration can help mitigate those risks. It first outlines challenges in today's supply chains like faster growth and globalization that have made supply chains more vulnerable to disruptions. Examples of disruptions that cost companies millions are provided. The document then discusses how the resource-based view theory supports collaborating across a supply chain to achieve flexibility and control risks. Benefits of collaboration include establishing partnerships to share goals, information, and processes in order to mitigate risks. The conclusion reiterates that collaboration is an important practice for industries to fit their specific needs in managing supply chain risks.
Ten Key Elements to Sustainable Business Practices in SMEs. This tool combines together case studies and lessons learned from small businesses across Canada, the US and the UK.
A business continuity challenge - Joseph ThomasBCM Institute
The document discusses business continuity and the importance of business continuity management systems (BCMS). It outlines some key benefits of an effective BCMS, including organizational survival during disruptions, increased stakeholder confidence, and competitive advantages. It also describes some common business drivers for implementing a BCMS, such as legislation, customer requirements, and protecting reputation. Additionally, the document outlines some typical stages in establishing an effective BCMS based on standard 25999, including understanding organizational risks and impacts, developing response strategies and plans, and exercising and reviewing the system.
Similar to Large enterprises worry more about compliance and risk while those from smaller enterprises focus on scalability (20)
Turn insurance sector digital disruption into a tangible opportunityGenpact Ltd
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise boosts blood flow, releases endorphins, and promotes changes in the brain which help enhance one's emotional well-being and mental clarity.
Turn manufacturing sector digital disruption into a tangible opportunityGenpact Ltd
Our research shows 67% of digital technology spend in the manufacturing sector was wasted in 2015. This year can be different. Turn digital disruption into a tangible opportunity.
Turn life sciences industry digital disruption into a tangible opportunityGenpact Ltd
Our research shows 67% of digital technology spend in the life sciences industry was wasted in 2015. This year can be different. Turn digital disruption into a tangible opportunity.
Turn high tech industry digital disruption into a tangible opportunityGenpact Ltd
Our research shows that 67% of digital technology spend in high-tech industries was wasted in 2015. This year can be different. Turn digital disruption into a tangible opportunity.
Turn healthcare sector digital disruption into a tangible opportunityGenpact Ltd
Our research shows that 67% of digital technology spend in the healthcare sector was wasted in 2015. This year can be different. Turn digital disruption into a tangible opportunity.
Turn consumer goods industry digital disruption into a tangible opportunity Genpact Ltd
Our research shows that 67% of digital technology spend in the consumer goods industry was wasted in 2015. This year can be different. Turn digital disruption into a tangible opportunity.
Volatility and Adaptation Index 2015 ReportGenpact Ltd
Unprecedented economic volatility leads global companies to adapt, often through transformed business operations. Events like profit warnings, cost-cutting initiatives, M&A, change of senior leadership signal volatility, and necessitate adaptation measures. The Genpact Volatility and Adaptation Index (VAI) is a directional measure based on monitoring of large data sets across a sample of over 800 companies. It provides senior leaders with the intelligence to inform structural decisions and facilitate organizational alignment.
Commercial Banking and Capital Markets record the maximum increase in Volatil...Genpact Ltd
This document shows a comparison of industry volatility and adaptation indexes over a three year period from February 2013 to January 2016. Commercial banking saw the maximum increase in volatility and adaptation during this time period compared to other industries such as capital markets, retail banking, healthcare, and consumer goods. Volatility and the need for adaptation generally increased across all industries from 2013 to 2016.
Sharpest rise in Volatility and Adaptation events in Life Sciences and Consum...Genpact Ltd
Life sciences and consumer goods industries experienced the sharpest rises in volatility and adaptation events from 2015 to 2016, according to an analysis comparing the two years. On average, companies in these industries dealt with more volatility events in 2015-2016 and were more impacted compared to other industries such as high tech, commercial banking, and insurance. Common events driving volatility included acquisitions/expansions, leadership changes, and financial condition fluctuations.
Highest levels of Volatility and Adaptation in Retail Banking in 2015Genpact Ltd
Retail Banking consumer goods and life sciences remained at the top in terms of Volatility and Adaptation according to Genpact’s latest three year study.
Is your omni-channel customer experience seamless?Genpact Ltd
This document discusses enabling an omni-channel customer experience through a multi-channel contact infrastructure, agent enablement tools like knowledge bases and call recording, and analytics and insights including integrated data management, speech and text analytics, real-time recommendations, business intelligence reporting, and social media monitoring to support core systems like CRM and customer data.
Customer experience management - Mapping customer experience across touch-pointsGenpact Ltd
This document discusses mapping customer experience across touchpoints. It identifies key areas such as identifying customer loyalty drivers and pain points by mapping touchpoints across channels. It also discusses measuring touchpoint satisfaction, identifying cross-sell opportunities by customer segment, and identifying improvement opportunities at the product design and self-service levels. Primary data inputs include social media data, contact center data, and surveys. Key action areas involve standardized best practices, setting up a command center for governance and visibility, and sharing operations across geographies.
How can analytics transform the multi-channel customer experience?Genpact Ltd
This document describes a multi-channel customer contact solution with analytics-based decision support. The solution aims to optimize customer experience, streamline business processes, increase cost efficiency, and generate more revenue. It involves multi-channel optimization, cross-sell/upsell analytics, customer survey analytics, first call resolution analysis, and interactive data visualization.
How to reimagine the customer experience with digitalGenpact Ltd
Transform multi-channel customer services with analytics, digital technologies and process re-engineering to improve the client experience and enable growth.
Empowering intelligent customer operations through Lean DigitalGenpact Ltd
Genpact's Lean Digital approach has the potential to transform multi-channel customers services and improve customer loyalty, reduce costs, increase cross-sell propensity and drive business agility.
The pitch includes content around general HR policies, Learning and Development initiatives, Integrity & Compliance over-view etc. It aims at providing a flavor of Life @Genpact to prospective Genpact employees which will further smoothen their transition to Genpact.
"Does Foreign Direct Investment Negatively Affect Preservation of Culture in the Global South? Case Studies in Thailand and Cambodia."
Do elements of globalization, such as Foreign Direct Investment (FDI), negatively affect the ability of countries in the Global South to preserve their culture? This research aims to answer this question by employing a cross-sectional comparative case study analysis utilizing methods of difference. Thailand and Cambodia are compared as they are in the same region and have a similar culture. The metric of difference between Thailand and Cambodia is their ability to preserve their culture. This ability is operationalized by their respective attitudes towards FDI; Thailand imposes stringent regulations and limitations on FDI while Cambodia does not hesitate to accept most FDI and imposes fewer limitations. The evidence from this study suggests that FDI from globally influential countries with high gross domestic products (GDPs) (e.g. China, U.S.) challenges the ability of countries with lower GDPs (e.g. Cambodia) to protect their culture. Furthermore, the ability, or lack thereof, of the receiving countries to protect their culture is amplified by the existence and implementation of restrictive FDI policies imposed by their governments.
My study abroad in Bali, Indonesia, inspired this research topic as I noticed how globalization is changing the culture of its people. I learned their language and way of life which helped me understand the beauty and importance of cultural preservation. I believe we could all benefit from learning new perspectives as they could help us ideate solutions to contemporary issues and empathize with others.
[4:55 p.m.] Bryan Oates
OJPs are becoming a critical resource for policy-makers and researchers who study the labour market. LMIC continues to work with Vicinity Jobs’ data on OJPs, which can be explored in our Canadian Job Trends Dashboard. Valuable insights have been gained through our analysis of OJP data, including LMIC research lead
Suzanne Spiteri’s recent report on improving the quality and accessibility of job postings to reduce employment barriers for neurodivergent people.
Decoding job postings: Improving accessibility for neurodivergent job seekers
Improving the quality and accessibility of job postings is one way to reduce employment barriers for neurodivergent people.
How Does CRISIL Evaluate Lenders in India for Credit RatingsShaheen Kumar
CRISIL evaluates lenders in India by analyzing financial performance, loan portfolio quality, risk management practices, capital adequacy, market position, and adherence to regulatory requirements. This comprehensive assessment ensures a thorough evaluation of creditworthiness and financial strength. Each criterion is meticulously examined to provide credible and reliable ratings.
South Dakota State University degree offer diploma Transcriptynfqplhm
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Economic Risk Factor Update: June 2024 [SlideShare]Commonwealth
May’s reports showed signs of continued economic growth, said Sam Millette, director, fixed income, in his latest Economic Risk Factor Update.
For more market updates, subscribe to The Independent Market Observer at https://blog.commonwealth.com/independent-market-observer.
2. Elemental Economics - Mineral demand.pdfNeal Brewster
After this second you should be able to: Explain the main determinants of demand for any mineral product, and their relative importance; recognise and explain how demand for any product is likely to change with economic activity; recognise and explain the roles of technology and relative prices in influencing demand; be able to explain the differences between the rates of growth of demand for different products.
Fabular Frames and the Four Ratio ProblemMajid Iqbal
Digital, interactive art showing the struggle of a society in providing for its present population while also saving planetary resources for future generations. Spread across several frames, the art is actually the rendering of real and speculative data. The stereographic projections change shape in response to prompts and provocations. Visitors interact with the model through speculative statements about how to increase savings across communities, regions, ecosystems and environments. Their fabulations combined with random noise, i.e. factors beyond control, have a dramatic effect on the societal transition. Things get better. Things get worse. The aim is to give visitors a new grasp and feel of the ongoing struggles in democracies around the world.
Stunning art in the small multiples format brings out the spatiotemporal nature of societal transitions, against backdrop issues such as energy, housing, waste, farmland and forest. In each frame we see hopeful and frightful interplays between spending and saving. Problems emerge when one of the two parts of the existential anaglyph rapidly shrinks like Arctic ice, as factors cross thresholds. Ecological wealth and intergenerational equity areFour at stake. Not enough spending could mean economic stress, social unrest and political conflict. Not enough saving and there will be climate breakdown and ‘bankruptcy’. So where does speculative design start and the gambling and betting end? Behind each fabular frame is a four ratio problem. Each ratio reflects the level of sacrifice and self-restraint a society is willing to accept, against promises of prosperity and freedom. Some values seem to stabilise a frame while others cause collapse. Get the ratios right and we can have it all. Get them wrong and things get more desperate.
OJP data from firms like Vicinity Jobs have emerged as a complement to traditional sources of labour demand data, such as the Job Vacancy and Wages Survey (JVWS). Ibrahim Abuallail, PhD Candidate, University of Ottawa, presented research relating to bias in OJPs and a proposed approach to effectively adjust OJP data to complement existing official data (such as from the JVWS) and improve the measurement of labour demand.
5 Tips for Creating Standard Financial ReportsEasyReports
Well-crafted financial reports serve as vital tools for decision-making and transparency within an organization. By following the undermentioned tips, you can create standardized financial reports that effectively communicate your company's financial health and performance to stakeholders.
A toxic combination of 15 years of low growth, and four decades of high inequality, has left Britain poorer and falling behind its peers. Productivity growth is weak and public investment is low, while wages today are no higher than they were before the financial crisis. Britain needs a new economic strategy to lift itself out of stagnation.
Scotland is in many ways a microcosm of this challenge. It has become a hub for creative industries, is home to several world-class universities and a thriving community of businesses – strengths that need to be harness and leveraged. But it also has high levels of deprivation, with homelessness reaching a record high and nearly half a million people living in very deep poverty last year. Scotland won’t be truly thriving unless it finds ways to ensure that all its inhabitants benefit from growth and investment. This is the central challenge facing policy makers both in Holyrood and Westminster.
What should a new national economic strategy for Scotland include? What would the pursuit of stronger economic growth mean for local, national and UK-wide policy makers? How will economic change affect the jobs we do, the places we live and the businesses we work for? And what are the prospects for cities like Glasgow, and nations like Scotland, in rising to these challenges?