SlideShare a Scribd company logo
1© 2016 Copyright Genpact. All Rights Reserved.
COMMERCIAL BANKING AND CAPITAL MARKETS RECORD
THE MAXIMUM INCREASE IN VOLATILITY AND ADAPTATION
Industry comparison ► 3 year trend (Feb’13–Jan’16)
80
60
40
20
ALL INDUSTRIES
Feb’13–Jan’16
VolatilityandAdaptationIndex
Capital markets
Retail banking
Commercial banking
Healthcare
Consumer goods
Manufacturing
Life sciences
Insurance
High tech
Feb’14– Jan’15Feb’13–Jan’14 Feb’15–Jan’16

More Related Content

More from Genpact Ltd

Turn insurance sector digital disruption into a tangible opportunity
Turn insurance sector digital disruption into a tangible opportunityTurn insurance sector digital disruption into a tangible opportunity
Turn insurance sector digital disruption into a tangible opportunity
Genpact Ltd
 
Turn high tech industry digital disruption into a tangible opportunity
Turn high tech industry digital disruption into a tangible opportunityTurn high tech industry digital disruption into a tangible opportunity
Turn high tech industry digital disruption into a tangible opportunity
Genpact Ltd
 
Turn healthcare sector digital disruption into a tangible opportunity
Turn healthcare sector digital disruption into a tangible opportunityTurn healthcare sector digital disruption into a tangible opportunity
Turn healthcare sector digital disruption into a tangible opportunity
Genpact Ltd
 
Turn consumer goods industry digital disruption into a tangible opportunity
Turn consumer goods industry digital disruption into a tangible opportunity Turn consumer goods industry digital disruption into a tangible opportunity
Turn consumer goods industry digital disruption into a tangible opportunity
Genpact Ltd
 
Turn BFS sector digital disruption into a tangible opportunity
Turn BFS sector digital disruption into a tangible opportunityTurn BFS sector digital disruption into a tangible opportunity
Turn BFS sector digital disruption into a tangible opportunity
Genpact Ltd
 
Intelligent operations driven by analytics - Drive customer engagement to imp...
Intelligent operations driven by analytics - Drive customer engagement to imp...Intelligent operations driven by analytics - Drive customer engagement to imp...
Intelligent operations driven by analytics - Drive customer engagement to imp...
Genpact Ltd
 
How can analytics transform the multi-channel customer experience?
How can analytics transform the multi-channel customer experience?How can analytics transform the multi-channel customer experience?
How can analytics transform the multi-channel customer experience?
Genpact Ltd
 
How to reimagine the customer experience with digital
How to reimagine the customer experience with digitalHow to reimagine the customer experience with digital
How to reimagine the customer experience with digital
Genpact Ltd
 
Uncover customer service challenges in the digital age
Uncover customer service challenges in the digital ageUncover customer service challenges in the digital age
Uncover customer service challenges in the digital age
Genpact Ltd
 
Cut cost while boosting customer loyalty
Cut cost while boosting customer loyaltyCut cost while boosting customer loyalty
Cut cost while boosting customer loyalty
Genpact Ltd
 
Empowering intelligent customer operations through Lean Digital
Empowering intelligent customer operations through Lean DigitalEmpowering intelligent customer operations through Lean Digital
Empowering intelligent customer operations through Lean Digital
Genpact Ltd
 
Genpact – Key Policies and Practices
Genpact – Key Policies and PracticesGenpact – Key Policies and Practices
Genpact – Key Policies and Practices
Genpact Ltd
 
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
Genpact Ltd
 
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
Genpact Ltd
 
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
Genpact Ltd
 
Digital will drive the next wave of EMP transformation
Digital will drive the next wave of EMP transformationDigital will drive the next wave of EMP transformation
Digital will drive the next wave of EMP transformation
Genpact Ltd
 
Genpact VAI Feb 2013-July 2015: A snapshot of economic volatility across indu...
Genpact VAI Feb 2013-July 2015: A snapshot of economic volatility across indu...Genpact VAI Feb 2013-July 2015: A snapshot of economic volatility across indu...
Genpact VAI Feb 2013-July 2015: A snapshot of economic volatility across indu...
Genpact Ltd
 
Insights from Genpact’s VAI index: Feb 2013 – July 2015
Insights from Genpact’s VAI index: Feb 2013 – July 2015Insights from Genpact’s VAI index: Feb 2013 – July 2015
Insights from Genpact’s VAI index: Feb 2013 – July 2015
Genpact Ltd
 
Analytics-driven order management drives customer loyalty
Analytics-driven order management drives customer loyaltyAnalytics-driven order management drives customer loyalty
Analytics-driven order management drives customer loyalty
Genpact Ltd
 
Sub-optimal Order Management negatively impacts customer experience
Sub-optimal Order Management negatively impacts customer experienceSub-optimal Order Management negatively impacts customer experience
Sub-optimal Order Management negatively impacts customer experience
Genpact Ltd
 

More from Genpact Ltd (20)

Turn insurance sector digital disruption into a tangible opportunity
Turn insurance sector digital disruption into a tangible opportunityTurn insurance sector digital disruption into a tangible opportunity
Turn insurance sector digital disruption into a tangible opportunity
 
Turn high tech industry digital disruption into a tangible opportunity
Turn high tech industry digital disruption into a tangible opportunityTurn high tech industry digital disruption into a tangible opportunity
Turn high tech industry digital disruption into a tangible opportunity
 
Turn healthcare sector digital disruption into a tangible opportunity
Turn healthcare sector digital disruption into a tangible opportunityTurn healthcare sector digital disruption into a tangible opportunity
Turn healthcare sector digital disruption into a tangible opportunity
 
Turn consumer goods industry digital disruption into a tangible opportunity
Turn consumer goods industry digital disruption into a tangible opportunity Turn consumer goods industry digital disruption into a tangible opportunity
Turn consumer goods industry digital disruption into a tangible opportunity
 
Turn BFS sector digital disruption into a tangible opportunity
Turn BFS sector digital disruption into a tangible opportunityTurn BFS sector digital disruption into a tangible opportunity
Turn BFS sector digital disruption into a tangible opportunity
 
Intelligent operations driven by analytics - Drive customer engagement to imp...
Intelligent operations driven by analytics - Drive customer engagement to imp...Intelligent operations driven by analytics - Drive customer engagement to imp...
Intelligent operations driven by analytics - Drive customer engagement to imp...
 
How can analytics transform the multi-channel customer experience?
How can analytics transform the multi-channel customer experience?How can analytics transform the multi-channel customer experience?
How can analytics transform the multi-channel customer experience?
 
How to reimagine the customer experience with digital
How to reimagine the customer experience with digitalHow to reimagine the customer experience with digital
How to reimagine the customer experience with digital
 
Uncover customer service challenges in the digital age
Uncover customer service challenges in the digital ageUncover customer service challenges in the digital age
Uncover customer service challenges in the digital age
 
Cut cost while boosting customer loyalty
Cut cost while boosting customer loyaltyCut cost while boosting customer loyalty
Cut cost while boosting customer loyalty
 
Empowering intelligent customer operations through Lean Digital
Empowering intelligent customer operations through Lean DigitalEmpowering intelligent customer operations through Lean Digital
Empowering intelligent customer operations through Lean Digital
 
Genpact – Key Policies and Practices
Genpact – Key Policies and PracticesGenpact – Key Policies and Practices
Genpact – Key Policies and Practices
 
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
 
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
 
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
 
Digital will drive the next wave of EMP transformation
Digital will drive the next wave of EMP transformationDigital will drive the next wave of EMP transformation
Digital will drive the next wave of EMP transformation
 
Genpact VAI Feb 2013-July 2015: A snapshot of economic volatility across indu...
Genpact VAI Feb 2013-July 2015: A snapshot of economic volatility across indu...Genpact VAI Feb 2013-July 2015: A snapshot of economic volatility across indu...
Genpact VAI Feb 2013-July 2015: A snapshot of economic volatility across indu...
 
Insights from Genpact’s VAI index: Feb 2013 – July 2015
Insights from Genpact’s VAI index: Feb 2013 – July 2015Insights from Genpact’s VAI index: Feb 2013 – July 2015
Insights from Genpact’s VAI index: Feb 2013 – July 2015
 
Analytics-driven order management drives customer loyalty
Analytics-driven order management drives customer loyaltyAnalytics-driven order management drives customer loyalty
Analytics-driven order management drives customer loyalty
 
Sub-optimal Order Management negatively impacts customer experience
Sub-optimal Order Management negatively impacts customer experienceSub-optimal Order Management negatively impacts customer experience
Sub-optimal Order Management negatively impacts customer experience
 

Recently uploaded

Unveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdfUnveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdf
Sam H
 
Premium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern BusinessesPremium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern Businesses
SynapseIndia
 
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).pptENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
zechu97
 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
HumanResourceDimensi1
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
fakeloginn69
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
Cynthia Clay
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Arihant Webtech Pvt. Ltd
 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Navpack & Print
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
Adam Smith
 
BeMetals Presentation_May_22_2024 .pdf
BeMetals Presentation_May_22_2024   .pdfBeMetals Presentation_May_22_2024   .pdf
BeMetals Presentation_May_22_2024 .pdf
DerekIwanaka1
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
agatadrynko
 
Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...
Lviv Startup Club
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
BBPMedia1
 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
ofm712785
 
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-indiafalcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
Falcon Invoice Discounting
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
tjcomstrang
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
creerey
 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
Bojamma2
 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
BBPMedia1
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
 

Recently uploaded (20)

Unveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdfUnveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdf
 
Premium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern BusinessesPremium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern Businesses
 
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).pptENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
 
BeMetals Presentation_May_22_2024 .pdf
BeMetals Presentation_May_22_2024   .pdfBeMetals Presentation_May_22_2024   .pdf
BeMetals Presentation_May_22_2024 .pdf
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
 
Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
 
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-indiafalcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
 

Commercial Banking and Capital Markets record the maximum increase in Volatility and Adaptation

  • 1. 1© 2016 Copyright Genpact. All Rights Reserved. COMMERCIAL BANKING AND CAPITAL MARKETS RECORD THE MAXIMUM INCREASE IN VOLATILITY AND ADAPTATION Industry comparison ► 3 year trend (Feb’13–Jan’16) 80 60 40 20 ALL INDUSTRIES Feb’13–Jan’16 VolatilityandAdaptationIndex Capital markets Retail banking Commercial banking Healthcare Consumer goods Manufacturing Life sciences Insurance High tech Feb’14– Jan’15Feb’13–Jan’14 Feb’15–Jan’16