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PROCESS • ANALYTICS • TECHNOLOGY 1© 2014 Copyright Genpact. All Rights Reserved.
Overall
Overall
Overall
Overall
Overall
Overall
Overall
Overall
NA APAC EMEA
Ensure compliance
to regulations
Reduce cost
Increase customer satisfaction
Manage risk
Increase growth and
scalability
Enable company’s
innovation
Enable agility and adaptability
Reduce capital and asset intensity
0 10 20 30 40 50 60 70 80
• Small
variations
across
regions
• Most
variance
attributable
to industries
and size of
companies
present in
those areas
CHALLENGES ► BY REGIONS
Intensity of challenges generally consistent across geographies
Importance of the challenge (% of respondents across regions stating that the challenge is
among the 'Top 3‘ for their company)
n=912 executives from a survey conducted by LinkedIn commissioned by Genpact

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Intensity of challenges generally consistent across geographies

  • 1. PROCESS • ANALYTICS • TECHNOLOGY 1© 2014 Copyright Genpact. All Rights Reserved. Overall Overall Overall Overall Overall Overall Overall Overall NA APAC EMEA Ensure compliance to regulations Reduce cost Increase customer satisfaction Manage risk Increase growth and scalability Enable company’s innovation Enable agility and adaptability Reduce capital and asset intensity 0 10 20 30 40 50 60 70 80 • Small variations across regions • Most variance attributable to industries and size of companies present in those areas CHALLENGES ► BY REGIONS Intensity of challenges generally consistent across geographies Importance of the challenge (% of respondents across regions stating that the challenge is among the 'Top 3‘ for their company) n=912 executives from a survey conducted by LinkedIn commissioned by Genpact