Kyla visited several organizations in the San Francisco and Atlanta areas that provide community services and information. Some of the key organizations visited include: - Eden Information & Referral in Hayward, CA, which operates a 211 service connecting people with social services and has been operating for over 30 years. - TechSoup in San Francisco, which provides technology resources and training to non-profits. Kyla learned about their library program that could potentially expand to include Australia. - Various locations in Atlanta during the Nonprofit Technology Conference, including learning about using social media and games to promote social change from presentations.