Kwality Wall's is a major producer and distributor of ice cream in India that was originally founded in 1956. It entered an agreement with Lever in 1995 and has since operated under the name Kwality Wall's. It is a subsidiary of Hindustan Unilever and extends the Wall's ice cream brand of Britain to India and other countries. By early 2012, Kwality Wall's had replaced around 25,000 ice cream cabinets using ozone-depleting refrigerants with more environmentally friendly cabinets, reducing its carbon footprint. It focuses on major cities in India and aims to provide affordable and popular products through strategic pricing and cost reductions.

2. History

 Kwality, the original Indian company, was founded in
1956.
 the first in the region to import machinery for the mass
production and sale of ice cream on a commercial scale
 In 1995, Kwality entered into an agreement with
Lever, and has since been known by its current umbrella
name.
 At the same time, other brands acquired by Hindustan
Lever, such as Gaylord-Milkfood, were phased out in
favour of promoting the Kwality Wall's brand
 In August 2013, Kwality Wall's extended
to Bangladesh, Bhutan, Brunei and Nepal.

3. 
Kwality Wall's is a subsidiary company of HUL
Having head Quarters in mumbai
 Kwality Wall's is a major producer and distributor
of ice cream and other dessert products
in India, Pakistan, Sri
Lanka, Malaysia and Singapore. It is a company
of Hindustan Unilever, the arm of Unilever in
India, and is an extension of the Wall's ice cream
brand of Great Britain.

4. 
 Kwality Wall‟s- the brand with the heart logo.
 Indulgent treats like Cornetto & Feast (for teens and
young adults), to Paddle Pop (for kids), to family
favourites like our Creamy Delight, & Carte D‟or and
Fruttare (for people who love refreshing fruits)

5. KEY FACTS

 Unilever is the world's biggest ice cream
manufacturer, operating under the Heartbrand And
Kwality Wall‟s is present in India since 1993.
 Heartbrand products are sold in more than 40
countries worldwide.
 Also sold as Algida in Italy & Turkey, Langnese in
Germany, Kibon in Brazil, Streets in Australia and
Ola in the Netherlands.

6. KWALITY WALL‟S TASTES SWEETER
WITH 25,000
“GREEN FREEZERS”

 In 2000 Unilever committed to stop purchasing HFC
(Hydrofluorocarbons) refrigerant cabinets and
replacing with new cabinets that use climate friendly
HC (Hydrocarbon) refrigerants.
 In 2007 in INDIA.
 Unilever conducted detailed risk assessments and
design reviews before the roll-out of these „Green
Freezers‟ in India.
 By early 2012, about 25,000 cabinets--significant
reduction in our carbon footprint.

7. 
 traditionally used in cabinets-high global warming
potential (GWP) that ranges from 1,200 to 8,500.
 Climate friendly HC (Hydrocarbon)-zero ozone
depletion high energy efficiency because of their
thermodynamic properties.
 also proposed the HFC avoidance methodology for
standalone cabinets to UNFCCC (United Nations
Framework Convention on Climate Change). This
proposal has been approved by the UN board.

8. 
 HUL‟s reducing greenhouse gases and encouraging
the use of environmentally friendly technologies
have been highlighted by the Federal Ministry of
Economic Cooperation and Development through a
case study it published on the roll out and
implementation of HC freezers by Kwality Wall‟s
India.

9. Swirl‟s

 Swirl's is a concept of frozen dessert parlours from
Kwality Wall's, that provides fresh, fun and an
unique 'made-for-me' consumer experience.
 The first store was incepted in 1994 in
Netherlands, and since has been successfully
launched across the globe.
 2000 stores across the globe. In India, Swirl's has
been operational since 2004 with the opening of its
1st outlet in NCR region/

10. The essence of the Swirl's parlour
is "Create your own Happiness".

 Swirl's parlours with its great consumer
experience, strategic locations and viable business
model had made it a unique and profitable venture
for its franchisees.

11. Franchise Business model

Shop
Rs.9.7 Lakhs
Kiosk
Rs.8.2 Lakhs
Shop-in-Shop
Rs.7.0 Lakhs

12. Shop


13. Kiosk


14. Shop-in-Shop


15. key consumer markets
 Kwality Wall's focuses on
(the top-20 cities) and has a three-pronged strategy
in terms of availability, affordability and
acceptability.“
 According to HUL, since most ice-cream
consumption is out-of-home, an increase in the
number of outlets would play a key role in the sales.
 To cater to the growing incidence of malls, the
company aims to provide high-end value-added
products to its customers. Its current ice-cream
portfolio consists of
Cornetto, Feast, Viennetta, Sunshine Zing Cones.

16. 
 Internal cost engineering and process innovations
 Cornetto Choco Fudge sold at Rs 15
 kids such as Bikimax and Choco Vanilla sold at Rs 5
 Home range priced at Rs 99
 On the other hand, Amul's portfolio sprawls around
Royal Treat, Sugar Free to Probiotic ice-creams in the
range of Rs 18 to Rs 120.

17. Amul Vs HUL

 HUL's market share in the Rs 1,200 crore (Rs 12
billion) ice-cream markets is 9 per cent compared
with 37 per cent for Amul. While HUL has focused
on cities and impulse products such as Feast and
Cornetto, Amul has employed a bigger portfolio and
has penetrated the rural market aggressively.
 Amul registered a growth of 17 per cent year-on-year
for ice-cream sales and HUL 18.7 per cent, faster than
the present market growth rate of 12 per cent.

18. Amul Vs HUL

 Although HLL and Amul is claiming leadership in
the Indian Ice-cream market, the fact is that the
market is highly fragmented and increasingly
commoditized.
 But flavors/varieties can be easily replicated by the
competitors. Hence the only meaningful
differentiation could be the brand.
 Cornetto became a generic name but HLL could not
capitalize on that popularity

19. Amul Vs HUL

 Amul took the life out of Kwality by positioning
itself as -" The Real Icecream"
 Kwality is mainly made of vegetable oils

20. CRM

My Happiness Stories

21. 
 THANK YOU