This document provides a summary report of a training session on Workplace Relationship Management. It includes ratings for the trainer across several categories like establishing credibility, managing the learning environment, presentation skills, and responding to learner needs. Over 60% of respondents believed the trainer was highly effective in establishing credibility and managing the learning environment. Around 50-56% believed he demonstrated strong presentation skills and ability to respond to learner needs. Some comments praised his presentation style and insights shared, while noting he could improve on introducing models and allowing more time for feedback. Overall the trainer received an average rating score of 88.24% for the session.

1. Kindly take note of your ratings below;
Establish and maintain Credibility 5 - Stars 4 - Stars 3 - Stars and Less
The trainer demonstrated acceptable personal conduct and socially
acceptable practices. I was convinced of his expertise. The trainer
demonstrated flexibility in response to my needs and interest and that
of other participants, His credibility was not an issue or distraction at
any time during the training.
61% of the respondents
believed you were highly
effective in establishing and
maintaining credibility during
your session.
33% of the respondents
scored you 4 out of 5
6% of the respondents
believed you performed
averagely
Manage the Learning Environment
The trainer was able to set the right tone for the program by
establishing an appropriate level of comfort for learners. The trainer
was also able to adapt training delivery to ensure all participants were
carried along together. The trainer managed time, group interaction
and individual participation effectively.
56% of the respondents
believed you were highly
effective in managing the
learning environment.
39% of the respondents
scored you 4 out of 5
5% of the respondents
believed you performed
averagely
Demonstrate effective presentation and communication
skills
The trainer effectively used appropriate verbal and non-verbal
language and was able to adapt it to participant's needs. The trainer
use his/her voice, eye contact, gestures, movement, posture, space
and props effectively. The trainer organized his contents effectively
and used anecdotes, stories, analogies and humour effectively.
56% of the respondents
believed you demonstrated
a high presentation and
communication skills.
39% of the respondents
believed your presentation
and communication skills
were good.
5% of the respondents
believed you performed
averagely
Respond appropriately to learner's needs for clarification or
feedback
The trainer used appropriate questioning and active listening skills
techniques to identify learners with clarification and feedback needs.
Provide opportunity and adequate time for participants to state
questions, comments and concerns. Provide prompt, timely and
specific feedback.
50% of the respondents
believed you were highly
effective in responding
appropriately to their needs
for clarification or feedback
33% of the respondents
scored you 4 out of 5
17% of the respondents
believed you performed
averagely
Comments by Respondents
This report was compiled by the Learning and Development department.
Good presentation. Quite insightful and very educative. I particularly found the IRMP model very useful
I like his presentation style. He needs to improve on how to introduce the IRMP model to participants. He also need to make more research on the
subject matter
The whole exercise is knowledgeable and profiting
It was insightful. It was emphasized that we try and understand before we seek to be understood
Excellent and interesting share of knowledge, very audible and interractive class. Love it!
Good presentation and communication skills
It was a brilliant presentation, full of enlightenment
Effectively delivered his presentation; buoyed by the presentation aids. However, he should always give time for feedback and questions
Date: August 18 , 2016
Speaker: Charles Okeibunor - IRMP
Topic: Workplace Relationship Management
SUMMARY REPORT OF THE HCM KNOWLEDGE SHARING SESSION
Average Rating Score
88.24%