Join Inflectra, a Washington, DC-based software company, for a presentation on KronoDesk - On-Premise Help Desk Solution for Regulated Industries. Originally presented on a live webinar by Adam Sandman, Inflectra's Technical Director, on April 22, the presentation is uploaded here for your convenience.
WEBINAR AGENDA:
The webinar covered:
-KronoDesk on-premise as an alternative solution to JIRA Service Desk
-KronoDesk Help Desk Ticketing System
-Configuration and Customization
-Support for multi-user organizations
-FDA-compliant electronic signatures for life science customers
-KronoDesk and its seamless end-to-end flow of information with SpiraTeam
WEBINAR PRESENTER:
Adam Sandman has been working in the IT industry for the past 20+ years. His areas of expertise span from software architecture to agile development, software testing, test automation, and project management. Currently, Adam is a Director of Technology at Inflectra, where he is interested in technology, business, and enabling people to follow their passions. At Inflectra, Adam is responsible for researching the tools, technologies, and processes in the software testing and quality assurance space. Adam is a prolific speaker whose speaking engagements range from StarEast, Eurostar to STPcons, DevGeekWeek, Swiss Testing Day, NDIA, STARCanada, TestingMind, Agile DevOps West, StarWest, to testCon, and many more.
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This presentation provides an overview of Inflectra, our mission to foster harmony between developers, testers, and managers, streamline the software development and testing process, and in general make the world a better place for building new products and realizing ideas.
This presentation outlines the Rapise implementation quick-start. This is a 5-week tailored engagement that gets you up to speed quickly using Rapise for ERP and CRM type test automation projects.
Rapid Web UI Test Automation with RapiseAdam Sandman
Learn about the challenges of testing real world complex web applications such as Microsoft Office 365, Microsoft Dynamics and Salesforce. This presentation discusses some of the challenges of using XPATH and provides solutions and ideas to make this easier.
Using REST and UI Testing to Test Ajax Web ApplicationsAdam Sandman
This session will describe the presentation tier in modern web applications, with an overview of new web frameworks AngularJS and ReactJS. There will be an overview of the page lifecycle in a typical, modern, responsive AJAX web application and an explanation of the different testable areas (DOM, REST JSON, JavaScript state) as well as an overview of the advantages and limitations of testing each area.
This presentation provides an overview of the KronoDesk customer support system from Inflectra. It provides information on the features, differentiators, and information on how KronoDesk lets you integrate customer support and feedback into your DevOps pipeline and software delivery process.
This presentation provides information on the SpiraTeam application lifecycle management (ALM) platform from Inflectra. It describes why you need SpiraTeam to manage your software development and testing, how it integrates with other tools, and the key features that differentiate it from other products on the market.
This presentation provides information on the SpiraPlan enterprise agile program management system from Inflectra. SpiraPlan lets you manage large-scale agile projects, programs and portfolios with integrated risk management, project planning, quality assurance, and resource management. Fully Integrated with end to end traceability and reporting.
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Provides a high level overview of the system's help desk and customer support functionality, a list of the key benefits and features as well as description of the typical process you should use when using KronoDesk for the first time.
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The is the presentation used in this webinar.
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This presentation discusses some of the challenges in software development and testing in the financial services industry, including Sarbox compliance, data migration and blockchain. It also includes case studies on the TSB and RBS disasters and illustrates how the right tools, process and culture can help avoid.
Provides a high level overview of the system's help desk and customer support functionality, a list of the key benefits and features as well as description of the typical process you should use when using KronoDesk for the first time.
This presentation provides information on the SpiraTeam application lifecycle management (ALM) platform from Inflectra. It describes why you need SpiraTeam to manage your software development and testing, how it integrates with other tools, and the key features that differentiate it from other products on the market.
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This is the presentation from the 2018 Inflectra user summits that were held in California (Santa Monica and San Francisco). They outline the recent updates from the company as well as the latest product roadmaps and plans.
This presentation provides an overview of Inflectra, our mission to foster harmony between developers, testers, and managers, streamline the software development and testing process, and in general make the world a better place for building new products and realizing ideas.
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This presentation was given at the PTA GmbH winter seminar in Stuttgart, Germany in 2018 to outline how teams can use SpiraTeam, SpiraPlan, and Rapise from Inflectra to ensure project success.
This presentation provides an overview of the Rapise automated testing tool from Inflectra. It provides an background on why you need to use automated testing as part of your development process and the features and differentiators that make Rapise your best choice for testing web, mobile, desktop, mainframe and api applications.
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On July 17, 2019 Inflectra and Neotys hosted a joint webinar called: Transform Software Testing & Quality with the Neotys-Inflectra Platform. The webinar demonstrated the powerful capabilities of this combined QA and performance testing platform vis-a-vis legacy tools.
The is the presentation used in this webinar.
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The North American Electric Reliability Corporation's (NERC) Critical Infrastructure Protection plan is a set of requirements designed to secure the assets required for operating North America's bulk electric system. In this webinar, we will discuss the key challenges in testing and compliance with NERC-CIP and highlight best practices to comprehensively address these challenges. We will dedicate a portion of our conversation to discussing the tools and technology that can help increase the effectiveness of your NERC-CIP compliance efforts.
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In this lunch and learn session we cover why you need to test your applications, otherwise you are making your users your de facto testers, never a pretty sight. We delivered this in Santa Monica and San Francisco, CA in 2018.
This presentation provides an overview of the SpiraTest requirements, test case, and defect tracking system from Inflectra. Learn how to use SpiraTest to manage your tests, requirements, defects, bugs, and issues in one integrated system with end to end traceability .
This presentation provides an overview of the KronoDesk customer support system from Inflectra. It provides information on the features, differentiators, and information on how KronoDesk lets you integrate customer support and feedback into your DevOps pipeline and software delivery process.
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Bitrix Intranet Portal is a business-driven intranet solution designed for Enterprise 2.0 collaboration.
Get an effective and easy-to-use intranet portal that includes the latest integrated communication, collaboration, social networking, document sharing, and task management tools.
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You’ll leave this webinar with an understanding of how you can connect your data to Microsoft cloud services first-hand using FME, easier than ever before.
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Learn more about SpiraTest at www.inflectra.com/SpiraTest!
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Highlights:
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• Optimize Testing with SpiraTest: Explore detailed test steps and automation, streamlining processes and enhancing efficiency.
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Speaker:
Adam Sandman founded Inflectra in 2006. Today, Adam serves as the company's CEO. He is responsible for product strategy, technology innovation, and business development. He lives in Washington, D.C., with his family. Prior to founding Inflectra, Sandman worked as a director for Sapient Government Services, where he was in charge of development with the U.S. Marine Corps. and other government agencies, and was responsible for leading many capture teams and writing whitepapers and position statements to build Sapient’s reputation as a leader in the defense space. He studied physics at Oxford University.
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Learn more by visiting: https://www.inflectra.com/SpiraPlan/
Agenda Highlights
1. Integration & Usability
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- No more frustrating plugin patchwork. SpiraPlan’s unified platform is your all-in-one command center for project excellence.
2. Comprehensive Feature Set
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- Navigate compliance with SpiraPlan's embedded best practices and establish project baselines with ease.
3. Cost-Effectiveness & Efficiency
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Check out our YouTube channel to watch the full webinar by visiting www.youtube.com/@inflectra_tech
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Enjoy.
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MEETING AGENDA:
- SpiraTest Overview: SpiraTest vs. Atlassian Jira, Jira server and other disruptions in test management space
- SpiraTest: Lightning Demo
- SpiraTest Differentiators: Add-ons, Integrations, Price and Licensing, Accelerators
- SpiraTest Roadmap in 2023
- Q&A
ABOUT THE PRESENTER:
Adam Sandman is the Founder and CEO of Inflectra. He has been working in the IT industry for the past 25+ years. His areas of expertise span software architecture to agile development, software testing, test automation, and project management. He is interested in technology, business, and enabling people to follow their passions. At Inflectra, Adam is responsible for researching the tools, technologies, and processes in the software testing and quality assurance space. Adam is a prolific speaker, whose speaking engagements range from StarEast, and Eurostar to STPcons, DevGeekWeek, Swiss Testing Day, to NDIA, STARCanada, TestingMind, Agile DevOps West, StarWest, testCon, JFTL, and many more.
COME TO INFLECTRACON
To learn more about Inflectra’s software ecosystem, join us for InflectraCON 2023 in Washington, DC, on April 19-21, 2023.
To view the recording, visit our YouTube channel: www.youtube.com/@Inflectra_Tech
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MEETING AGENDA:
- SpiraTeam Overview: Why SpiraTest by Inflectra
- SpiraTeam: Lightning Demo
- SpiraTeam Differentiators: Add-ons, Integrations, Price and Licensing, Accelerators
- SpiraTeam Roadmap in 2023
- Q&A
ABOUT THE PRESENTER:
Adam Sandman is the Founder and CEO of Inflectra. He has been working in the IT industry for the past 25+ years. His areas of expertise span software architecture to agile development, software testing, test automation, and project management. He is interested in technology, business, and enabling people to follow their passions. At Inflectra, Adam is responsible for researching the tools, technologies, and processes in the software testing and quality assurance space. Adam is a prolific speaker, whose speaking engagements range from StarEast, and Eurostar to STPcons, DevGeekWeek, Swiss Testing Day, to NDIA, STARCanada, TestingMind, Agile DevOps West, StarWest, testCon, JFTL, and many more.
COME TO INFLECTRACON
To learn more about Inflectra’s software ecosystem, join us for InflectraCON 2023 in Washington, DC, on April 19-21, 2023.
To view the recording, visit our YouTube channel: www.youtube.com/@Inflectra_Tech
Lightning Session: Rapid & Easy Test Automation Using RapiseInflectra
MEETING AGENDA:
- Rapise Overview: Why Rapise by Inflectra
- Rapise: Lightning Demo
- Rapise Differentiators: Add-ons, Integrations, Price and Licensing, Accelerators
- Rapise Roadmap in 2023
- Q&A
ABOUT THE PRESENTER:
Adam Sandman is the Founder and CEO of Inflectra. He has been working in the IT industry for the past 25+ years. His areas of expertise span software architecture to agile development, software testing, test automation, and project management. He is interested in technology, business, and enabling people to follow their passions. At Inflectra, Adam is responsible for researching the tools, technologies, and processes in the software testing and quality assurance space. Adam is a prolific speaker, whose speaking engagements range from StarEast, and Eurostar to STPcons, DevGeekWeek, Swiss Testing Day, to NDIA, STARCanada, TestingMind, Agile DevOps West, StarWest, testCon, JFTL, and many more.
COME TO INFLECTRACON
To learn more about Inflectra’s software ecosystem, join us for InflectraCON 2023 in Washington, DC, on April 19-21, 2023. Visit www.InflectraCON.com to buy tickets TODAY!
To view the recording, visit our YouTube channel: www.youtube.com/@Inflectra_Tech
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See the recording of the webinar on our YouTube channel!
On November 22, 2022, Inflectra hosted a webinar on the new functionality and enhancements in Rapise v7.4. This event was led by one of our Senior Software Engineers, Alexey Grinevich, and supported by our Principal Software Engineer, Denis Markovtsev.
Watch the full webinar recording on our YouTube channel:
https://www.youtube.com/watch?v=kSObxqgSbbY&t=5s
Webinar Agenda:
- Mixed Mode Recording (Web, Managed, UIA, Java)
- Test Set scheduling in Spira Dashboard
- Support for the Web Component Slot element (WebSpy, XPath generator)
- Generic support for AgGrid web component
- Support for Managed 64-bit desktop applications
- Support for Java 64-bit desktop applications
- Q & A
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Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
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Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
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During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
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How Do We Foster Harmony?
1. Across Disciplines
2.Through Simplicity
3.Across Ecosystems
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Representative Customers by Industry
We have ~ 80,000 users in 5,000+ companies worldwide:
Energy & Industrial
Government & Defense
Retail & Consumer Goods
Healthcare & Bio-Technology
Financial & Business Services
Information Technology
Transportation & Hospitality
Telecommunications
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KronoDesk, the integrated IT Support
Solution
SpiraTeam®
SpiraTest®
Requirements, Test &
Defect Management
Agile Project
Management
KronoDesk®
IT Support & Help Desk Ticketing
Rapise®
Test Automation Platform (Web, GUI, Services)
TaraVault® - Source Code Management & DevOps
+
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Why Choose KronoDesk?
IT Support Management
Web-based User Interface
Organization and User Management Core Functionality
Robust APIs
Help Desk Knowledge Base Support Forums
KronoDesk provides help desk, forums and knowledge base in
one solution that is fully integrated with our Spira platform.
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Customer Testimonials
It provides all the functionality that is needed to run a helpdesk off of and for the tracking, assigning, and
communication of problems for customers. It also provides forums and a knowledge base so customers may
browse similar or the same problem and find a solution before the helpdesk is required.
- Eric Bailey, Strategic Manufacturing Solutions.
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The best part about KronoDesk is its helpdesk ticketing which agents can check and serve the customers
well. Moreover, I find that their customer support forums helps users to check and learn the other features of
KronoDesk that will increase their knowledge and understanding about the software platform.
- Eunice Joy T, Support Technician
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Customer Home Page
The customer dashboard provides a single view for your
customers to see new knowledge base articles, recent forum
posts and all their open tickets.
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Support Agent Home Page
The customizable agent dashboard, allows your support agents
to view all their assigned tickets, monitor incoming forum posts
and check for new tickets all from the same screen.
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Fully Mobile Responsive
KronoDesk has been designed to optimize its features on any device,
whether that be a large desktop monitor, a tablet or mobile phone.
Customers can browse the knowledge base, reply to forum posts and
submit help desk tickets from the convenience of their phones.
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Help Desk Ticketing - Submitting
KronoDesk makes it
easy for your customers
to submit help desk
tickets, attaching files
and screenshots
KronoDesk makes it
easy for your support
agents to reproduce
issues and provide help.
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Help Desk Ticketing – Searching & Filtering
Your support agents can use the powerful sorting, searching and
filtering features to track and manage their assigned tickets.
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Help Desk Ticketing - Responding
The ticket editing screen lets your customer agents quickly and
easily respond to custom help desk tickets.
The system allows them to add notes, view the change history,
attach documents and update the fields based on the workflow.
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Help Desk Ticketing – Contact History
The ticket details page lets you see all of the interactions
between your support personnel and the customer. You can have
both public and private notes added to the ticket.
The change history lets you see the actions and escalations that
have been performed on the help desk ticket
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Knowledge Base – Categories & Tags
The knowledge base allows you to categorize support articles into
categories based on the different products and types of article.
The tag cloud lets your customers quickly find articles related to
specific topics.
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Knowledge Base – Creating & Editing
The knowledge base lets you write articles, embed screenshots,
attach documents, add links and specify meta-tags.
When customers click on the tags, KronoDesk will display any
other articles that share the same meta-tag, allowing customers
to quickly find related information.
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Knowledge Base – Auto Suggestions
When submitting a new help desk ticket, the system scans the
existing knowledge base and makes intelligent suggestions to
help the customer. This reduces the number of repetitive help
desk enquires that have previously been answered.
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Support Forums - Categories
The customer support forums allow you to create different support
forum categories for different products and customer needs.
The system remembers which forums you have read and highlights
any that have new threads or messages.
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Support Forums - Forums
The system displays the list of threads in each forum together
with the number of replies and views.
The system remembers which threads you have read and
highlights any that have new messages.
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Support Forums - Threads
The thread details page displays the original message together
with a threaded list of customer and support agent replies.
Users can subscribe to the thread/forum as an RSS feed
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Email Notifications
KronoDesk contains a powerful email templating system so that
outbound email messages can be formatted to fit your organization.
When users subscribe to threads, forums or articles, the system
sends out automatic notifications. It supports CC lists for tickets
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Theming & Rebranding
KronoDesk provides an intuitive theme creation tool that lets
you quickly and easily rebrand it to integrate with your website
and other systems.
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Email Integration
KronoDesk can connect to your email system and automatically
convert emails from customers into new help desk tickets.
The system is intelligent enough to determine which emails are
replies to existing tickets and will automatically add the emails as
new comments onto the existing help desk ticket.
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Subscribe to Threads/Articles
Users can subscribe to specific articles, threads and forums
When changes are made to an article, new threads are posted in
a forum or new replies are added to a thread, the user will be
notified
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Customizable Reporting Dashboard
KronoDesk allows you to build a customized reporting dashboard
featuring your frequently-used graphs, charts and reports. The data
behind the graphs can be exported to Word, Excel, PDF and CSV.
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SpiraTeam® Integration
When used with SpiraTeam® you can integrate your customer
support into your software development lifecycle.
Each KronoDesk® ticket can generate new incidents in
SpiraTeam so that customer requests can be seamlessly added
to the project.
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Configuration & Customization
KronoDesk is completely configurable, so that you can tailor the
system to match your customer support process.
The system lets you setup custom fields, priorities, statuses,
types, resolutions and workflows so that you can tailor the
product to fit your process and business.
Make great products
Help you work together
Help you deliver your products faster, more easily, with less pain, and less stress
At a grand scale – we’re passionate about making products that you will find transformative to how you work.
We both want to use our tools every day to help you do a whole number of complex things, and at the same time get out of your way so you don’t need to worry about SpiraTeam and can instead focus on helping your own customers
Managers, our third pillar, could always take advantage of our reporting, dashboards, and traceability features. But we knew we could do a lot more to help managers – both senior leaders and those in other roles like BI
That’s the very high level, but what does this mean in detail for you? What have we or are we about to release that can help you? Let’s talk testers first