Kali Krishna is seeking a position that allows him to improve his technical and management skills. He has over 7.5 years of experience in Windows systems administration and expertise installing, administering, and supporting Windows environments. His most recent role was as a technical support specialist for Airtel Prepaid, where he managed servers, routers, firewalls, and switches. He also has experience in network administration, systems engineering, and junior network administration roles. Kali Krishna holds an MSc in IT and certifications in computer hardware, networking, and MCSE. He is skilled in communication, mentoring, and problem solving.

1. IT CV
KALI KRISHNA.K E-Mail: kalikrishna396@gmail.com
Mobile: + 91-77318 76328, 99514 88415
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Objective
Looking for an opportunity where I can improve my technical and management skills. I desired to work in an
interactive environment with cutting edge innovative ideas and efforts in developing quality artifacts and evolve
as a quality architect.
Core Competencies
Over 7.5years of experience in Windows based Systems and System Administration.
Expertise in installation, administration and support of windows environment (Windows 8, 7, XP and
Windows Server2003, 2008, 2012)
Career path
1. Hinduja Global Solutions Limited, Bangalore.
Work location at Guntur, (AP) for Airtel Prepaid in-bound process
Tenure: July2015 to till date.
Designation: Technical Support
Roles & Responsibilities
 Technical support for Airtel Prepaid inbound process.
 Managing Windows 2008, AD and AD_DC severs.
 Installation and managing WUSS and McAfee EPO servers.
 Managing Router, Fire walls and L2 ,L3 switches
 Maintaining Proper escalation matrix according to Airtel Prepaid inbound process Applications using like
Avaya IP Soft phone, Oracle Packs, UD.
 MPLS/RF connection & other applications.
 Preparing and maintaining the ISMS documents.
 Setup, installation and maintenance of Microsoft Win XP, 7 and 2008 Sever.
 Virus control and prevention.
 Involved in Deploying, Installing Customized Software’s.
 Managing User accounts & Securing Resources.
 Managing Printers & Backup.
 Remote Desktop Management.
 ADS Management.
 Installing and preparing new Windows machines for the production environment.
 Server and Client side installation.
 Corrective maintenance of LAN.
 Up-gradation of services whenever required.
 Security and patch Management.
 Maintenance of Logs / Files / Documentation.
 Generating MIS Reports for technical downtime.
 Configuration of windows live mail setup and backup.
 Outlook mail configuration, PST backup and Recovery.
 Windows live installation, configuration, Backup and Recovery.

2.  Instillation and Managing of Biometric devices, IP cams and CCTV setup and storage.
2. Rural Shores Business Services Put Ltd, Bangalore.
Work location at Kandukur, Prakasam District, (AP) for Airtel Prepaid in-bound and out-bound process
Tenure: Oct 2013 to till date.
Designation: System Administrator
Roles & Responsibilities
 Technical support for Airtel Prepaid inbounds process.
 Managing Windows 2008, AD and AD_DC severs.
 Installation and managing WUSS and McAfee EPO servers.
 Managing Router, Fire walls and L2 ,L3 switches
 Maintaining Proper escalation matrix according to Airtel Prepaid inbound process Applications using like
Avaya IP Soft phone, Oracle Packs, UD.
 MPLS/RF connection & other applications.
 Preparing and maintaining the ISMS documents.
 Setup, installation and maintenance of Microsoft Win XP, 7 and 2008 Sever.
 Virus control and prevention.
 Involved in Deploying, Installing Customized Software’s.
 Managing User accounts & Securing Resources.
 Managing Printers & Backup.
 Remote Desktop Management.
 ADS Management.
 Installing and preparing new Windows machines for the production environment.
 Server and Client side installation.
 Corrective maintenance of LAN.
 Up-gradation of services whenever required.
 Security and patch Management.
 Maintenance of Logs / Files / Documentation.
 Generating MIS Reports for technical downtime.
 Configuration of windows lives mail setup and backup.
 Outlook mail configuration, PST backup and Recovery.
 Windows live installation, configuration, Backup and Recovery.
 Instillation and Managing of Biometric devices, IP cams and CCTV setup and storage.
3. Appnomic Systems Pvt. Ltd, Bangalore.
(Preventive IT Performance Management)
Work Location at Ethakota, Ravulapalem, E.G.Dt., for Tata Tele Services Limited Process.
Tenure: Oct 2011 to Sep 2013.
Designation: System Engineer
4. eGramIT Services Pvt Ltd, Ethakota.
Tenure: May 2008 to Sep2011.
Designation: Network & Systems administrator (Tata Tele Services Limited Process).
Roles & Responsibilities
• Technical support for Government projects (Social audit and Give India) and TTSL Postpaid/Prepaid in-bound
/out-bound CDMA, GSM,ABU,HNI and Vas process.
• Maintaining Proper escalation matrix according to TBSS Applications using like Avaya IP Soft phone, Oracle
CRM , Citric meta frame, MPLS connection & other applications.
• Preparing and maintaining the ISMS documents.

3. • Setup, installation and maintenance of Microsoft Win7, XP and 2003, 2008 Severs.
• Virus control and prevention.
• Involved in Deploying, Installing Customized Software’s.
• Managing User accounts & Securing Resources.
• Managing Printers & Backup.
• Installing and preparing new Windows machines for the production environment.
• Server and Client side installation.
• Corrective maintenance of LAN.
• Maintenance of hardware.
• Up-gradation of services whenever required.
• Security Management.
• Maintenance of Logs / Files / Documentation.
• Remote Desktop Management
• ADS Management
• Generating MIS Reports for technical downtime.
• Outlook mail configuration, PST backup and Recovery.
• Thin client installation and troubleshooting
3. Co-Canada Technologies, Kakinada:
ISP Providing and Wireless Network solutions.
Tenure: June 2006 to April 2008
Designation: Jr. Network & Systems administrator
Roles & Responsibilities
• Assembling components, Installing Operating System & Software, Troubleshooting, Working with
Drives, Database Backup and Restoring.
• Networking in Windows - 98, 2000, XP, Windows server 2000 & 2003, Installing Network Cards,
Configuring Network Cards, Making LAN, Crimping Cables, Installing Hubs, Switches, Routers, and
Media- Converters.
• Working with LISP Server, Creating Pools, Creating Users, Creating Policies, Maintaining Bandwidth,
Messaging, Monitoring Network, and Monitoring Traffic.
• Working with Wi-Fi(WLAN), Configuring Access Points, Base Stations, Working with Point to Point
Links, Point to Multipoint Links, Omni Directional Antennas, Repeater Antennas, Grid Antennas,
Wireless Cameras, VOIPs, Conducting Line of Sight Surveys.
Academic Qualifications
 M.Sc (IT) with 65% from Allagappa University.
 B.Sc (Mathematics, Physics, and Electronics) with 50% in MR Degree College, Peddapuram from
(Andhra University)
 10+2 (Intermediate) with 56% aggregate from Govt Junior College, Samalkot.
 S.S.C with 55 % aggregate from C.B.M. High School, Samalkot.
Certifications
 Diploma in Computer Hardware and Networking in ICT Computer Education.
 P.G Diploma in Computer Applications in ICT Computer Education.
 E + course in Data Pro
 MCSE
Personal Strengths

4.  Ability to communicate with people at all levels.
 Ability to act as a technical mentor.
 Good analytical and problem solving skills
Extra Curricular Activities
 Event Manager for several functions organized in school & college.
 Participated in National Service Scheme in my College.
 Participating as Volunteer in Social Organizations.
Personal Profile
Name : KALI KRISHNA.K
Father’s Name : SURYANARAYANA
Date of Birth : 25-12-1979
Gender : Male
Address : #5-7-25, Mattapallivari Street, SAMALKOT – 533 440, E.G.Dist.
Marital Status : Single
Languages Known : Telugu, English, Hindi
Nationality : Indian
DECLARATION
I hereby declare that all the above-furnished information is true and correct to best of my knowledge and placing my
candidature for your kind perusal and looking forward to hear a positive reply from your end to serve your esteemed
organization.
Place :
Date : ( KALI KRISHNA K )