Kodjo E Kavi has over 1,000 hours of experience in information technology. He has worked at ORACLE/MICROS Systems INC since 2014 where he champions Simphony and Oracle Cloud Services, conducts implementations, performs upgrades, programs in EMC and Data Shellbase, develops reporting strategies, and provides training and support. Prior to that, he worked as the Assistant BOH Manager at Truffles Restaurant and as a Food Runner/Barback/Server at Sleek Steakhouse Co, where he oversaw inventory, monitored food preparation, and ensured excellent customer service. Kodjo attended American Trade School and studied Information Technology.
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مكونات شبكات الحاسب الآلي أساسٌيات شبكات الحاسب الآلي
عندما ترسل بطلب إضافة مادة من جهاز الحاسب الآلًي فًي منزلك ... كٌيف
ٌحدث تعدٌل على الحاسب المركزي للجامعة وتتم إضافة المادة على جدولك؟
- عندما تكون فًي السوق وٌيتم الصرف من بطاقتك الصراف ... كٌيف ٌيصل الامر
إلى البنك وٌيتم الخصم من حسابك؟
دليل المعلم لمادة التّوحيد للصّف الثالث المتوسط في المملكة العربية السعودية
لطالبات التربية الميدانية قسم الثقافة الإسلاميّة مع د.فداء الشنيقات كلية التربية جامعة حائل
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Kodjo E Kavi OracleMicros Implementation Specialist
1. Kodjo E Kavi
1285 Stephen Jones Avenue
St. Louis, Missouri 63133
Phone 314.825.2432 E-Mail Kodjokv@yahoo.com
Summary of Qualifications
• Customer Service
• Hardware and Software Upgrades
• Strategic Problem Solving
• Strong Attention to Detail
• Effective Verbal and Written Communication
• Ability to built and cultivate external client relationship, to listen and
reflect in documentation as requests.
• 1,000+ hours in Information Technology training and experience
Employment History
ORACLE/MICROS Systems INC
DEC 2014 – PRESENT
• Champion Simphony1.x/2.x, RES 3700 and Oracle Cloud Services to
assist end users in
2. the learning, use, analysis, design, development, testing and maintenance
with timely
delivery against aggressive deadlines.
• Lead Implementation Specialist
• Conduct initial site-survey, troubleshoot Software and Hardware, upgrades
and
installations (varying from1-49 workstations)
• Programing in EMC (Enterprise Module Console) levels and in Data
Shellbase
• Architecture and integration of data warehouse combining many data
sources into one coherent model for enterprise reporting
• Developing enterprise reporting strategy for clients with multiple
disparate point of sale system.
• Set up ONQ (Room Charges), SQL servers and set up workstations
• CAL (Client Application Loader) software/hardware on POS (Point Of
Sale)
• Set up and delivery of training (Management and team members)
• Live support
•
Assistant BOH Manager, Truffles Restaurant
Ladue, MO 2012 – 2015
• Monitoring service line for tickets assigned to the queue and process first-
in first-out based on priority
• Overseeing food distribution, ensuring that meals are delivered to the
correct recipients and that government issued health guidelines are followed
• Working with management and restaurant staff to ensure optimal
customer service.
• Observe food preparation or serving techniques to ensure that proper
procedures are followed Maintaining daily inventory of food stock, beverages,
equipment, and miscellaneous process
3. Food Runner Barback/ Server At Sleek Steakhouse Co
Saint Louis, MO 2008-2011
• Oversaw inventory and restocked bar with materials as needed
• Monitored food preparation and serving techniques of restaurant staff to
ensure proper procedures were followed
• Worked with Bartenders and Management to ensure legendary customer
service
• Responded to customer orders in a timely and efficient fashion
• Serve Table, ensure customers have an enjoyable dining experience by
providing quality customer service.
• Took orders and answer questions, make recommendations for other
products on menu or off menu.
• Deal with complaints and problems with a positive attitude.
Education American Trade School,
St. Ann, MO 2012- 2014
• Information Technology
Ritenour High School
St. John, MO 2007