This document discusses using the Kanban Maturity Model (KMM) to guide an organization's evolution toward increased agility. It provides objectives for a workshop on KMM, including understanding the model, assessing the organization's current maturity level, and defining a roadmap for improvement. The workshop includes exercises to map dependencies between services, appraise Kanban practices and cultural values, visualize the current and target maturity levels, identify barriers to evolution, and define experiments and actions for the roadmap. The goal is to evolve the organization from the individual to an efficient network of aligned services through developing culture and improving fitness for purpose.

1. @tbozheva #kmm
KMM:
Where You Are
and How To Evolve
Teodora Bozheva
Teodora@berriprocess.com

2. @tbozheva #kmm
Objectives for
this workshop
• Understand the key aspects of
the Kanban Maturity Model
• Understand where you are
• Define your roadmap for
improving your organization’s
agility
@tbozheva #kmm

3. @tbozheva #kmm
KMM Is An Organizational
Maturity Model
• Evolving organizations from an
individual through a single
service to an aligned and
efficient network of services.
• Developing organizational
culture
• Improving organization’s
fitness for purpose.

5. @tbozheva #kmm
Define the appraisal scope
• Identify the services delivered in your
organization.
• Draw the dependencies between the
services.
• Define the scope of your appraisal. Draw a
border around the services which you will
appraise.
Exercise

6. @tbozheva #kmm
Exercise
• Mark the practices applied in the
services within the appraisal
scope
• What demonstrates the
application of the practices
• Concerning the practices that are
not applied, what are the
drawbacks from this?
Appraise the Kanban practices

7. @tbozheva #kmm
Exercise
• Mark the values that characterize
the culture of your organization
• What demonstrates that these
values are in place?
Appraise the cultural values

8. @tbozheva #kmm
Example of visualizing where you are

9. @tbozheva #kmm
2T 1T 2T 2T2T1T 2C
VZ LW MF XP FL IE Culture
2C 1T 2C 3T3T2C 3T
VZ LW MF XP FL IE Culture
2T 1T 2T 2T2T1T 2C
VZ LW MF XP FL IE Culture
3T 2C 2T 2C2C2C 2C
VZ LW MF XP FL IE Culture
Program RR
Program RN
Program EA
Program CD
0
VZ LW MF XP FL IE Culture
2C 1T 2T 2T2T2T 2T
VZ LW MF XP FL IE Culture
1T 0 0 1C1C1C 1C
VZ LW MF XP FL IE Culture
1C 0 0 1C1C1C 1C
VZ LW MF XP FL IE Culture
Program RR
Program RN
Program EA
Program CD
Not started with Agile
June-2018
December-2018
(3 Project teams not
started with Agile)
Example of visualizing Kanban management maturity

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Example of visualizing evolution of four programs through KMM
June - 2018 December - 2018
Program RR
Program EA
Program RN
Program CD
Program RR
Program EA
Program RN
Program CD

11. @tbozheva #kmm
Exercise
• Identify the barriers to evolving your
organization to the next maturity level
o Barriers associated with the Kanban
practices
o Barriers associated with values
o Tools
o Other barriers
Barriers to the next maturity level

12. @tbozheva #kmm
Define your roadmap
Challenge with values and transition
practices.
Stabilize with consolidation practices.
Validate evolution with fit-for-purpose
indicators and metrics.

13. @tbozheva #kmm
Exercise Define your roadmap
Date & Actions What do we expect
Around which values are you going to trigger conversations?
How will you motivate evolution?
Which Kanban practices will sustain evolution?
How will you facilitate their introduction?
Additional actions to achieve desired outcome.
What happened What we learned
1. Define your roadmap
2. Define your first experiment.

14. @tbozheva #kmm
Guiding your organization’s journey toward
fitness for purpose and enterprise agility
• Based on observed
Kanban patterns
• Where you are now
• Where you should look
next for effective
improvements that last.
Kanban Maturity Model
www.kanbanmaturitymodel.com

15. @tbozheva #kmm
Teodora Bozheva
1996-2001
“Business
outcomes
matter.”
2001-2006
“Agile methods
grow productive
teams”
2005-2012
CMMI and Lean
Six Sigma.
“Beyond teams.
Improve org’s
processes.”
2011-now
Enterprise
agility with
Kanban
Teodora@berriprocess.com