Key issues and strategy for digital transformation OECD integrated policy framework for digital transformation

1. KEY ISSUES FOR DIGITAL
TRANSFORMATION
Brasilia, 28 June 2018
Anne.Carblanc@oecd.org

2. GOING DIGITAL
KEY ISSUES AND
STRATEGY FOR DIGITAL TRANSFORMATION
OECD INTEGRATED POLICY FRAMEWORK
FOR DIGITAL TRANSFORMATION

3. ALL POLICY DOMAINS ARE AFFECTED BY
DIGITAL TRANSFORMATION
Science and
Technology
Fisheries
VECTORS
• Scale without mass
• Panoramic scope
• Speed
• Intangible capital & new forms
of value creation
• Transformation of space
• Empowerment at the edges
• Platforms and ecosystems
TECHNOLOGY
• Cloud computing
• IoT
• Big data analytics
• AI and robotics
• Blockchain…
DATA

4. V I S I O N
VISION AND OVERARCHING OBJECTIVES
• Productivity
• Sustainable development (e.g. SDGs)
• Well-being
• ….
Making Digital Transformation work for growth and well-being

5. Strengths &
Weaknesses
Priorities
Effects, Gaps &
Coherence Objectives
V I S I O NSTEP
1
ASSESSING THE SITUATION: DATA & POLICY
ASSESS
SITUATION
Quantify
Progress
Evaluate
Policies

6. ALL POLICY DOMAINS ARE AFFECTED BY
DIGITAL TRANSFORMATION
Science and
Technology
Fisheries

7. OECD INTEGRATED POLICY FRAMEWORK

8. • Promote investment in fixed and
wireless broadband networks
• Reduce administrative barriers to
high-speed infrastructure roll-out
• Ensure that technical enablers are in
place and resilience
• Foster competition
• Address digital divides through
regional development
Key policy domains: Communications infrastructure and services;
investment; competition; finance; and regional development.
ACCESS – POLICY ASSESSMENT

9. Promoting
openness
Promoting
Use
Providing Access
• Broadband access
• Broadband speed and pricing
• Enabling infrastructures
• Data related services
• Diversity of content
ACCESS – DATA ASSESSEMENT
OECD STI Scoreboard 2017
Statlink: http://dx.doi.org/10.1787/888933619923

10. • Foster business dynamism to allow
successful firms to scale and less
successful ones to exit
• Invest in the skills needed for a digital
economy and society
• Ensure that targeted education and
training are provided
• Promote digitalised public service
delivery
• Effectively manage digital security risk
and protect privacy
• Support SMEs in using digital tools
Key policy domains: Education and skills; privacy; digital
security; business dynamism and SMEs; and digital government.
USE

11. Market
openness
Unleashing
Innovation
Promoting
Use
Providing
Access
• Users’ sophistication
• E-business
• SMEs uptake
• E-consumers
• Skills for effective use
OECD STI Scoreboard 2017
Statlink: http://dx.doi.org/10.1787/888933619581
USE

12. • Invest in basic research, R&D and
innovation
• Foster knowledge diffusion
• Encourage entrepreneurship and
the emergence of new firms
• Promote competition and new,
innovative business models
• Use digital technologies to innovate
within the public sector to improve
public policies
• Boost innovation in sectors
Key policy domains: Science and technology; digital government;
entrepreneurship and SMEs; competition; sectoral policies.
INNOVATION

13. Adapting
Jobs
Unleashing
Innovation
Promoting
Use
• Knowledge-based capital
• Research and digitalisation
• Innovative outputs
• Digital transformation in sectors
• Start-up dynamics
OECD STI Scoreboard 2017
Statlink: http://dx.doi.org/10.1787/888933619296
INNOVATION

14. • Ensure a well-functioning labour
market
– Facilitate redeployment and geographic
mobility
• Use formal and informal learning
mechanisms to ensure workers have
the right mix of skills
– Address barriers to adult learning
• Facilitate co-ordination among
education and training institutions,
employers and social partners
• Provide social protection and
employment protection
• Foster social dialogue
Key policy domains: Labour markets; education and skills; social
protection; regional and sectoral policies.
JOBS

15. Empowering
Society
Adapting
Jobs
Unleashing
Innovation
• Jobs
• Employment outcomes
• Skills at the workplace
• Adaptability and resilience
• Education and training
OECD STI Scoreboard 2017
Statlink: http://dx.doi.org/10.1787/888933618593
JOBS

16. • Use social policies to try to address
digital divides
– Geography, skills, age, gender
• Ensure that education and skills
initiatives support learning throughout
the lifecycle
• Consider adjustments to tax and
benefit policies to ensure no one is
left behind
• Consider adjustments to health and
environmental policies to balance
digital opportunities and challenges
• Use digital tools to increase civic
engagement and reduce burdens on
citizens
Key policy domains: Social policies; education and skills; tax and
benefit policies; health; environment; and digital government.
SOCIETY

17. Empowering
Society
Building Trust
Adapting
Jobs
• Digital natives
• Digital inclusion
• Skills in the digital era
• E-citizens
• Digital government
OECD STI Scoreboard 2017
Statlink: http://dx.doi.org/10.1787/888933620075
SOCIETY

18. • Digital security is approached from an
economic and social perspective
– Improve awareness
– Flexible and reactive approach to digital
security governance
– Ensure security and resilience for critical
infrastructures and essential services
– Responsibility is shared among all
stakeholders
• Promote privacy protection
– Develop a national privacy strategy and
ensure interoperability of privacy
frameworks
• Protect consumers online
• Support SMEs in ensuring trust in the
online environment
Key policy domains: Digital security; privacy; consumer protection;
critical infrastructures and essential services; insurance and SMEs.
TRUST

19. Empowering
Society
Building
Trust
Promoting
openness
• Digital security
• Digital security skills
• Online privacy
• E-consumers
• Perceived trustworthiness
OECD STI Scoreboard 2017
Statlink: http://dx.doi.org/10.1787/888933620284
TRUST

20. • Foster the interoperability of regulatory
approaches across countries
– Data flows
– Payment systems
• Approach market openness holistically
– Goods vs services
• Strengthen competition
– Consider whether adjustments need to be
made
• Promote investment, incl. in KBC, and
open international capital flows
• Ensure efficient, stable and open
financial markets
– New sources of funding (e.g. crowdfunding)
Key policy domains: Trade; investment; competition; and
financial markets.
MARKET OPENNESS

21. MARKET OPENNESS
Empowering
Society
Building
Trust
Promoting
market
openness
• Global value chains
• Trade openness
• Data and technology
flows
• Market entry
• Cross-border
investment
OECD STI Scoreboard 2017
Statlink: http://dx.doi.org/10.1787/888933619809

22. Strengths &
Weaknesses
Priorities
Effects, Gaps &
Coherence Objectives
V I S I O NSTEP
1
PUTTING THE FRAMEWORK INTO PRACTICE
ASSESS
SITUATION
Quantify
Progress
Evaluate
Policies

23. ASSESSMENT OF THE SITUATION
S
T
R
A
T
E
G
Y
PUTTING THE FRAMEWORK INTO PRACTICE
P R I O R I T I E S & O B J E C T I V E S
Identify
Responsibilities
Inter-ministerial &
Multi-level Co-ordination
Engage
Stakeholders
Dialogue, Standards
& good practices
Multistakeholder
Co-operation
Reach out
Internationally
Standards,
Treaties &
Agreements
Multilateralism
V I S I O N
STEP
2
DEVELOP
STRATEGY

24. S
T
R
A
T
E
G
Y
PUTTING THE FRAMEWORK INTO PRACTICE
G
O
V
E
R
N
A
N
C
E
ASSESSMENT OF THE SITUATION
P R I O R I T I E S & O B J E C T I V E S
Identify
Responsibilities
Inter-ministerial &
Multi-level Co-ordination
Engage
Stakeholders
Dialogue, Standards
& good practices
Multistakeholder
Co-operation
Reach out
Internationally
Standards,
Treaties &
Agreements
Multilateralism
V I S I O N
STEP
2
DEVELOP
STRATEGY

25. GOVERNANCE OF NATIONAL DIGITAL STRATEGIES
Countries’ allocation
of responsibilities to
govern their NDS
Lead the
development
Contribute
input
Co-ordinate Implement Monitor
Government, e.g. Prime
Minister, Presidency,
Chancellery, Ministerial
Council
AUT, LUX, MEX,
SVK
- - AUT, BRA, CHL, HUN,
MEX, SVK
SVK AUT, BRA, CHL,
POR, RUS, SVK,
Digital affairs ministry or
body or ministerial
position
BEL, CHN, EST, ITA,
JPN, POL, SVN, ESP,
GBR
ESP BEL, CHN, FRA, JPN,
LUX, POL, POR, SVN,
ESP, CHE, GBR
CHN, POL, ESP BEL, CHN, ITA,
JPN, LUX, POL,
ESP, SWE
Ministry or body not
dedicated to digital affairs
BRA, CAN, CRI, CZE,
IRL, ISR, LVA, LTU,
NLD, PRT, RUS,
SWE, CHE, TUR
FIN, SVN CAN, CZE, EST, IRL,
ISR, LVA, LTU, NDL,
NOR, RUS, SWE, TUR
SVN CRI, CZE, EST, IRL,
ISR, LVA, NDL,
NOR, SVN, CHE,
TUR
Several ministries, bodies
or institutions
CHL, FIN, FRA, DEU,
HUN, KOR
CAN, CZE, HUN, ISR,
ITA, JPN, KOR, LVA,
MEX, NOR, POL,
RUS, SVK, CHE, GBR
CRI, DEU, ITA, KOR,
SGP
AUT, BEL, BRA, CAN,
CHL, CRI, CZE, EST,
FIN, FRA, DEU, HUN,
IRL, ISR, ITA, JPN,
KOR, LVA, LTU, MEX,
NOR, RUS, SGP,
SWE, CHE, TUR, GBR
CAN, FRA, DEU,
HUN, KOR, LTU,
SGP, GBR
Multiple public and
private stakeholders
SGP AUT, BEL, BRA, CHL,
CHN, CRI, EST, FRA,
DEU, IRL, LTU, LUX,
NLD, POR, SGP,
SWE, TUR
- - LUX, NDL, POR - -

26. GOVERNANCE IN SWEDEN
Innovation
Innovation
agency
Digitalisation
Telecom
regulator
Digitalisation
Council
Chief Digital
Officer
Public
Administration
Digital
government
agency
Regions
Municipalities

27. HOW THE OECD CAN HELP?
Policy analysis
Good practices
Participation in OECD activities (inc.
Committee on Digital Economy
Policy)
Via the OECD & other International
Organisations
Core indicators
GOING DIGITAL TOOLKIT
Identify
Responsibilities
Engage
Stakeholders
Reach out
Internationally
NATIONAL DIGITAL STRATEGY
Evaluate
Policies
G
O
V
E
R
N
A
N
C
E
Priorities
Objectives
Co-ordination
Multistakeholder
Co-operation
Multilateralism
OECD
Quantify
Progress
COUNTRY

28. OECD’s “Going Digital” project
Going Digital Interim Report:
http://www.oecd.org/mcm/documents/C-MIN-2018-6-EN.pdf
Going Digital website: http://oecd.org/going-digital
Twitter: @OECDinnovation
Subscribe to the STI newsletter: www.oecd.org/sti/news.htm