This webcast discusses key areas to consider when evaluating a data centre, including location, security, performance, reliability, scalability, and cloud credentials. Location factors include geographical diversity, flood risks, and proximity to major cities. Security focuses on physical access controls, backups, and network security. Performance centers on power availability, efficiency, and managing power consumption. Reliability examines aging infrastructure risks and benefits of an end-to-end provider. Scalability stresses the hybrid model of physical and cloud infrastructure for flexibility. Cloud credentials list self-service tools, licensing options, and support services.

1. 22 MARCH 2012
PAUL HONE / DATA CENTRE MANAGER
WHAT ARE THE KEY AREAS YOU
MUST CONSIDER WHEN EVALUATING
A DATA CENTRE

2. WEBCAST AGENDA
• Introducing InTechnology
• The Importance of Geographic Location
• Security
• Performance
• Reliability
• Scalability
• Cloud Credentials
• Supplier Background
• Summary & Q & A Session

3. INTRODUCING INTECHNOLOGY
• Serving the UK IT market for over 26 years
• Unique position in the managed IT services market place
• Full range of managed IT services delivered to over
800 UK businesses
Your Webcast Presenter
Name: Paul Hone
Position at InTechnology: Data Centre Manager
Time at InTechnology: 2 Years

4. LOCATION
The importance of geographical location
Diversity
• Geographical
• Network
London vs. Outside of London
• Benefits of Thames Valley /
‘Silicon Valley’
• No flood plain
• Security / access
• Olympics
• National events / demo

5. How to protect your environment both physically and logically?
Security safeguards
• Physical access
• Security guards
• CCTV
• Network security
• Environmental security
Backups
Availability / Uptime
Business Continuity and Disaster Recovery
SECURITY

6. PERFORMANCE
Why should a next generation data centre be designed for
power availability?
•Power availability vs. footprint
•Power sourcing increasingly difficult
•Maximising available power
•Carbon reduction requirements
•Power cost increase
• General market changes
• Decommission of nuclear power stations

7. How to enhance service performance through managing the
power and fuel consumed by using a cooling design and being
more energy efficient?
•Cold aisle containment
•Free air cooling systems
•Measurement and billing
•Carbon use
PERFORMANCE

8. RELIABILITY
Why ageing data centres can put your
business at risk?
•End of life issues
•Maintenance and support
•Testing and verification
•Reliability Issues

9. What impact on sustainability and reliability can an end-to-end
design, delivery and support bring to your company?
•Costs predictability
•100% service availability
•One service provider to manage = easier fault escalation & resolution
•Easier to calculate reduced emission
• From PUE 2.0+ to 1.3
• Reduction in IT equipment
• Hands & Eyes support = Reduction in site visits
RELIABILITY

10. SCALABILITY
How important is the hybrid model of physical data centre
space and cloud computing infrastructure to ensure easy and
affordable scalability?
•Difficult to predict future requirements
•Some apps can be virtualised, others can’t
•Meet peak demands
•Address short term requirements
•Pay for what you need not what’s available
•Customer choice vs. dictated by the supplier

11. What aspects of the environment need to be scalable: power,
space, performance, network, support etc?
•Overcome the rigid constraints of in-house deployments
•Respond quickly to business requirements
•Quickly deploy new applications
•Access to additional hosting space & power
•Scale network bandwidth
•Increase computing power, storage class &
volumes
•Access 24/7 support
SCALABILITY

12. CLOUD CREDENTIALS
Service Detail Who Why
Self Provisioning Portal InTechnology Access to service
Creating new virtual machine, Selecting
memory and CPU
Customer Flex to meet specific server & app
requirements
Selecting storage type & volume Customer Deliver IOPS, i.e. disk speed
OS & App licenses Customer / ITO Use customer’s own or our SPLA licenses
Scalable infrastructure InTechnology So customers can provision new servers
& storage instantly
Flexible infrastructure InTechnology So customers can change performance
instantly
Resilience & security InTechnology To remove single PoF
Centralised & internet facing InTechnology To provide easy user access
Access to nationwide network InTechnology One SLA for all DC services
End to end support InTechnology To reduce risk and cost

13. SUPPLIER BACKGROUND
• Wholesale vs. service provider
• Track record
• Where are the services delivered from?
• Who owns and manages the data centre?
• Can you visit the data centre?
• Accreditation / certifications
• What support services are available?
• Who provides and manages the
customer network?
• What auxiliary services can you
subscribe to?

14. SUMMARY
Track record
Security
• Physical & Logical
Performance
• Power availability
• Power & cooling optimisation
Reliability
• Data centre evolution
• Green credentials
Scalability
Cloud credentials

15. ANY QUESTIONS?
THANK YOU FOR YOUR TIME
Email: contact@intechnology.com
Telephone: 0800 983 2522
Website: www.intechnology.com
Twitter: twitter.com/intechnology
Case Studies: www.intechnology.com/case-studies