1. KAREN WICKERSHAM
3866 Lionheart Drive
Jacksonville, FL 32216
904-444-7766, karen.wickersham@yahoo.com
Objective: I seek a position in which highly effective communication skills are foremost in
contributing to the success of the employer.
Summary of Qualifications:
 Fluent in Spanish; both written and spoken
 Effective communicator, with individuals or groups of any size
 Excellent presentation skills
Skills and Experience:
 Design, plan, organize and direct software application training
 Implement flexible instructional techniques such as role playing, simulations, team
exercises, hands-on activities and inter-active lectures
 Develop alternative training methods to achieve needed improvements, including
online and/or multi-media presentations
 Evaluate training materials prepared by instructors, such as outlines, text, and
handouts
 Monitor, evaluate and record training activities and program effectiveness
 Organize and develop training procedure manuals and guides and course materials
 Schedule classes based on availability of classrooms, equipment, and instructors
 Devise programs to develop executive potential among employees
 Conduct new-employee orientation and training sessions
Work History:
 Affordable Consignment Office Assistant 02/2016 to 04/2016
 Apple One Employment Services Account Executive 05/2004 to 02/2005
 Benefit Consultants Plan Administrator 11/2003 to 03/2004
 Sungard Corbel (n.k.a. SunTek) Software Trainer 10/1997 to 08/2003
 Duval County Schools Classroom Teacher 09/1991 to 10/1997
Volunteer History:
 St. Francis Soup Kitchen Feeding People in need 12/2011 to present
 Personal Care Assistant 01/2011 to present
 Jacksonville Humane Society Animal care/office support 09/2013 to 06/2014
Education:
University of North Carolina at Chapel Hill B.A. Spanish
Universidad de Sevilla, Spain (all coursework completed in Spanish)