Olivia Nielsen has over 5 years of experience in training and development. She has supervised teams to deliver over 15 training programs daily, cultivated an interactive computer-based staff training protocol that reduced new-hire training time by 25%, and assessed and renovated a PowerPoint training project to increase employee job effectiveness. Nielsen designed multiple training materials and manuals to address performance gaps and provided coaching to increase client skills by an average of 20 abilities in 6 months.

1. Olivia Nielsen
(281) 961-1413 Olivia.k.nielsen@hotmail.com
SUMMARY OF ACCOMPLISHMENTS
 Supervise diverse teams to deliver over 15 training programs daily and meet client-specific needs
to improve competency and effectiveness
 Cultivated an interactive computer-based staff training protocol that reduced new-hire training
time by 25% and decreased the manager feedback by 50%
 Assessed and renovated a PowerPoint training project to increase accuracy and effectiveness of
job duties for current employees
 Supplied staff training and individualized coaching to increase social and developmental abilities
by an average of 20 skills per client in a 6 month period
 Designed multiple training materials and technical manuals to address performance gaps
CAREER EXPERIENCE
Nov 2013 to
Current
Training Development
Specialist
All Children Can Learn, - DFW, TX
Supervise and partner with diverse teams to research, create,and implement learning
development programs.
Continuously increase performance through individualized feedback, training
facilitation, and material management.
Host instructor-led training sessions and present updated HIPPA requirements and
current research on best practices to achieve client objectives.
Provide in-person coaching services to increase social and developmental abilities by an
average of 20 skills per client in a 6 month period
Generate and supervise training programs to improve performance gaps through role
playing, modeling, and e-Learning.
Aug 2014 to
Dec 2014
Training Development
Internship
Nielsen Vision Development Center- Schertz, TX
Analyzed current staff training protocol through structured interviews, behavioral
observation, organizational needs assessments and action plans.
Engineered an interactive PowerPoint training curriculum that utilized e-Learning
principles to train new hire therapists.
Maintained working knowledge of company’s services and products to assist in training
effectiveness and propose alternative solutions to business needs.
Aug 2012 to
Dec 2013
Behavioral Therapist Behavioral Innovations- Irving, TX
Adapted coaching services to meet individual client goals for 10 programs per day.
Collaborated with teams of 3-6 therapists on program protocol and current research.
Evaluated training effectiveness through goal setting, workshops, and innovation to
increase clients’ retention of all obtained skills.
Aug 2011 to
May 2012
Transfer Ambassador University ofNorth Texas- Denton,TX
Assisted onboarding of all incoming transfer students during orientation.
Hosted diversity events, workshops, and philanthropic projects each month for a
campus with over 30,000 students.

2. Represented the Transfer Student Center’s web presence and disseminated all
current event information.
Conducted campus recruitment visits in the DFW metroplex to market various
Transfer Center activities to potential students.
January 2011
to May 2012 Academic Coach University ofNorth Texas.- Denton, TX
Provided individual and group instruction to students with various learning
styles.
Mentored athletic students in class scheduling and time management.
Assessed learning progress and adjusted tutoring methods to achieve goals and
curriculum outcomes.
Encouraged student development through technical writing skills, academic
advising, campus involvement, and leadership opportunities.
EDUCATION
Masters ofBusiness Administration- Organizational Behavior Management and Human Resources
University of North Texas, May 2016
Masters of Science- Behavior Analysis
University of North Texas, December 2016
Bachelors of Science- Applied Behavior Analysis (Magna Cum Laude)
University of North Texas, August 2012
SKILLS AND LEADERSHIP ROLES
 Training
development
 Assessment and
feedback
 Critical thinking and
problem solving
 Presentations  Strategic planning  PowerPoint and Excel
 Learning programs
 Attentive to detail
 Curriculum
development
 Project management
 Self-motivated
Philanthropic Chair for Tau Sigma National Honor Society, 2012
Team Captain for Speak Now for Autism Speaks, 2012
AWARDS AND ORGANIZATIONS
Nicholas and Anna Ricco Ethics Scholarship- April, 2014
Donald L. Whaley Memorial Scholarship- August, 2012
UNT General Scholarship- August, 2012
Brownlee-Moore Scholarship- August, 2011
Tau Sigma Scholarship- October, 2011
College of Public Affairs and Community Service Dean’s List- February, 2011
Society of Human Resource Management
Organizational Behavior Management Network
Olivia Nielsen Olivia.k.nielsen@hotmail.com 281-961-1413