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Phil Deane has over 20 years experience in business communications skills training. He is the coauthor of several well-respected business communication skill books published in Japan (Asahi Press), and in China (Jon Weng Books Ltd). Over the last 20 years, he has designed and conducted business communication skill seminars for more than 50 clients in many different industries. He has worked with many different nationalities helping them to communicate more effectively in international business environments. His specialised areas include; presentation, negotiation, facilitation, assertive communication and cross-cultural communication skills. He has also successfully developed and publish...