This document is a resume for Edward J Montiel III from Colorado Springs, CO. It summarizes his work experience from 2000 to present, including roles in customer service, installation, and supervision for companies like ADT, Direct TV, and Comcast. His objective is to enhance companies with his knowledge and expertise. He is currently pursuing a BSBA in Project Management from Colorado Technical University.
1. 5159 Blackcloud loop, Colorado Springs, CO 80922719-331-5961edmontiel05@gmail.com
Edward J Montiel III
Objective
To bring my knowledge and expertise to a company to help improve or enhanced what is already in
place. To bring a new dimension to an already diverse and innovative industry. To further my
knowledge and skills.
Experience
January 2012 to Present ADT Colorado Springs, Co
Customer service relations
Installing All type of alarm systems (Honeywell,DSC,Concord and Broadview)
Training fellow installers
Handling all aspectsof daily paperwork
Computer trouble shooting
February 2009 to December 2011 Direct 1 Colorado Springs, Co
Customer service relations
Installing Satellite T.V. Systems forDirect T.V.
Training fellow installers
Handling all aspectsof daily paperwork
Computer trouble shooting
June 2005 to Feb 2009 TCS Communications Colorado Springs, CO
Supervisor
Customer service relations
Training installers
Routing
Scheduling
Handling all aspectsof daily paperwork
Installation of C.A.T.V.And Phone services
Computer trouble shooting
Handling alarm systemsand problem solving
Handling multi-lined phones
Handling The Collection of delinquent Accountsfor Comcast
Payroll
Conducting Safety meetings
Conducted area support meetings
2. February 2005 – June
2005 also from
February 2009 to
December 2011
Custom Cable Instillation Colorado Springs, CO
Owner Operator
Customer service relations
Training installers
Routing
Billing
Scheduling
Handling all aspectsof daily paperwork
Installation of C.A.T.V
Computer trouble shooting
Handling alarm systemsand problem solving
Handling multi-lined phones
Shipping and receiving
July 2003 – February
2005
BridgePoint Communications Colorado Springs, CO
Installation Supervisor
Customer service relations
Training installers
Routing and scheduling
Implementation of new policy and procedures
Payrollprocessing
Training office staff
Quality ControlChecks
Safety meetings
Computer trouble shooting
Handling multi-lined phones
Handling all aspectsof daily paperwork
May 2000- January
2003
C2 Utilities Colorado Springs, CO
Installer
Customer service relations
Installing C.A.T.V
Training fellow installers
Handling all aspectsof daily paperwork
Computer trouble shooting
Education
3. 1987- 1990 Falcon High School Falcon, CO
G.E.D
GeneralStudies
BSBA
2014 to Present Colorado Technical University
BSBA with a focus on Project Management
References
References are available on request.