KD Services is a third party logistics company that specializes in packaging, assembly, compliance, storage and distribution services for the cosmetic and pharmaceutical industries. With over 15 years of experience and sustained 30% annual growth, KD Services has developed an effective methodology and uses cutting-edge technology to execute projects for its many clients. One example is a promotional cosmetics kit project for Pierre Fabre, where KD Services packaged product samples, brochures and other components into promotional bags with labels within a tight deadline.
Using the CMMI-SVC to Transform an Organization into a High-Functioning, Cust...Henry Schneider
As a company grows and matures from a startup entrepreneurial venture to a sustainable corporation, the departments and company services that begin as good ideas expand and evolve to support the company’s growing business. Many times these services simply develop without any strategic vision resulting in institutionalized behaviors that are incompatible with the company’s business goals and objectives. Consequently, the transition to a larger corporation becomes a challenge. A notable example is a company’s Engineering Services Department.
When people think of Engineering Services, the Customer Support or Help Desk team is what first comes to mind. However, other services such as Product Training, Field Services (product installation and troubleshooting), and Engineering Sales Support may be provided as well.
As a product development company begins selling product, the Customer Support function becomes one of its first service offerings whether or not it recognizes it as such. In addition, it is natural for the focus of the Customer Support function to be on pleasing their customer base, as many sales are contingent upon repeat business and word of mouth until the company and its product line become established in the marketplace. Nevertheless, without a clear idea of its charter and strategic direction to support business growth and identify new markets and service offerings, the Customer Support Specialists focus instead on supporting their customer base on non-company and non-product issues and questions that consume internal resources without any tangible benefit to the company. Once a company starts banging its head on the “glass ceiling” as it attempts to grow, the leadership may recognize that its current Engineering Services approach does not support its strategic business goals and objectives.
In these circumstances, the company is not necessarily interested in implementing the CMMI for Services (CMMI-SVC) and becoming appraised to either Maturity Level 2 or Maturity Level 3. However, by using the Continuous Representation, the CMMI-SVC can provide the needed guidance to help a company restructure and reorganize its Engineering Services approach in order to become a profit center or revenue generating function.
In this presentation, we will present a case study for OMNI Flow Computers, Inc., a company that specializes in the design, development, and manufacture of panel-mount multi-run, multi-tasking liquid and gas flow computers, and field-mount, hazardous area controllers/RTUs for liquid and gas custody transfer metering systems. The challenge facing OMNI was to develop its Engineering Services Department into a high-functioning, customer-driven profit center. OMNI’s Engineering Services Department consists of three groups: Customer Support, Training, and Engineering Field Services. Customer Support handles customer questions, concerns, and issues. The Training group provides training on the OMNI product line to its customers and users. Engineering Field Services provides on-site troubleshooting services on an as-needed basis.
As the Training and Engineering Field Services groups were recent additional capabilities, Customer Support presented the biggest obstacle to overcome. Noted management consultant Peter Drucker declared several years ago that Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Moreover, an obstacle to achieving this objective was one of the core challenges faced by the department: developing an appropriate customer focus and developing new service offerings. A major reason for these challenges is the nature of OMNI products. OMNI's customers integrate their products into custody transfer systems that involve a wide variety of large-scale hardware and electronic equipment from other manufacturers. OMNI’s customers usually develop and commission these systems for their clients and end users. Therefore,
The author of this presentation has created the virtual model of a batch manufacturing factory, using an enterprise architecture tool. Processes, applications, infrastructures, data models, etal, are stored in a repository called encyclopedia. Due to the impossibility of publishing the encyclopedia I decided to publish at least the diagrams, that constitute only one facet of the whole. This presentation is the collection of such diagrams.
Infosys - Telecom OEM Solutions | Quote to Cash White PaperInfosys
Telecom OEMs can create value in quote to cash cycle operations by implementing solutions to reduce order cycle time, cost per order and revenue leakage
The Lean Supply Chain operates as a system within which we must understand not only the individual components, but their internal interaction and impact to the whole. A Lean Supply Chain works relentlessly to eliminate non-value activities, or waste, through rigorous process discipline and first-time quality. The Lean Supply Chain flows to the demand of the customer, where all functional activities are triggered, with the goal steadfast on delivering the highest value at the least cost to stakeholders.
As your third party logistics provider (3PL), we drive lean principles and enable lasting cultural change while building a world class supply chain that is fast, flexible, stable, visible, and collaborative. We plan, implement, and successfully operate core supply chain processes with a lean twist. We put network ownership back in your hands where it belongs. Whether located on or off-site, our experienced staff is dedicated to the elimination of waste, process discipline, and quality at the source.
DCRA Inc. Supply Chain S&OP Solutions SummaryJon Kirkegaard
DCRA Inc. has helped shape the demand and supply balancing operations in dozens of leading global companies. Our Trade Marked Total Order Fulfillment methodology has led to tripple digit internal rates of returns in weeks and months.
Additionally we have developed patented supply chain solutions including S&OP, order commitment and others that rapidly integrated to any existing supply chain solutions that allow for accelerating change and improving financial returns while reducing IT complexity that causes so many projects to fail. Contact us at www.selectclassics.com
Using the CMMI-SVC to Transform an Organization into a High-Functioning, Cust...Henry Schneider
As a company grows and matures from a startup entrepreneurial venture to a sustainable corporation, the departments and company services that begin as good ideas expand and evolve to support the company’s growing business. Many times these services simply develop without any strategic vision resulting in institutionalized behaviors that are incompatible with the company’s business goals and objectives. Consequently, the transition to a larger corporation becomes a challenge. A notable example is a company’s Engineering Services Department.
When people think of Engineering Services, the Customer Support or Help Desk team is what first comes to mind. However, other services such as Product Training, Field Services (product installation and troubleshooting), and Engineering Sales Support may be provided as well.
As a product development company begins selling product, the Customer Support function becomes one of its first service offerings whether or not it recognizes it as such. In addition, it is natural for the focus of the Customer Support function to be on pleasing their customer base, as many sales are contingent upon repeat business and word of mouth until the company and its product line become established in the marketplace. Nevertheless, without a clear idea of its charter and strategic direction to support business growth and identify new markets and service offerings, the Customer Support Specialists focus instead on supporting their customer base on non-company and non-product issues and questions that consume internal resources without any tangible benefit to the company. Once a company starts banging its head on the “glass ceiling” as it attempts to grow, the leadership may recognize that its current Engineering Services approach does not support its strategic business goals and objectives.
In these circumstances, the company is not necessarily interested in implementing the CMMI for Services (CMMI-SVC) and becoming appraised to either Maturity Level 2 or Maturity Level 3. However, by using the Continuous Representation, the CMMI-SVC can provide the needed guidance to help a company restructure and reorganize its Engineering Services approach in order to become a profit center or revenue generating function.
In this presentation, we will present a case study for OMNI Flow Computers, Inc., a company that specializes in the design, development, and manufacture of panel-mount multi-run, multi-tasking liquid and gas flow computers, and field-mount, hazardous area controllers/RTUs for liquid and gas custody transfer metering systems. The challenge facing OMNI was to develop its Engineering Services Department into a high-functioning, customer-driven profit center. OMNI’s Engineering Services Department consists of three groups: Customer Support, Training, and Engineering Field Services. Customer Support handles customer questions, concerns, and issues. The Training group provides training on the OMNI product line to its customers and users. Engineering Field Services provides on-site troubleshooting services on an as-needed basis.
As the Training and Engineering Field Services groups were recent additional capabilities, Customer Support presented the biggest obstacle to overcome. Noted management consultant Peter Drucker declared several years ago that Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Moreover, an obstacle to achieving this objective was one of the core challenges faced by the department: developing an appropriate customer focus and developing new service offerings. A major reason for these challenges is the nature of OMNI products. OMNI's customers integrate their products into custody transfer systems that involve a wide variety of large-scale hardware and electronic equipment from other manufacturers. OMNI’s customers usually develop and commission these systems for their clients and end users. Therefore,
The author of this presentation has created the virtual model of a batch manufacturing factory, using an enterprise architecture tool. Processes, applications, infrastructures, data models, etal, are stored in a repository called encyclopedia. Due to the impossibility of publishing the encyclopedia I decided to publish at least the diagrams, that constitute only one facet of the whole. This presentation is the collection of such diagrams.
Infosys - Telecom OEM Solutions | Quote to Cash White PaperInfosys
Telecom OEMs can create value in quote to cash cycle operations by implementing solutions to reduce order cycle time, cost per order and revenue leakage
The Lean Supply Chain operates as a system within which we must understand not only the individual components, but their internal interaction and impact to the whole. A Lean Supply Chain works relentlessly to eliminate non-value activities, or waste, through rigorous process discipline and first-time quality. The Lean Supply Chain flows to the demand of the customer, where all functional activities are triggered, with the goal steadfast on delivering the highest value at the least cost to stakeholders.
As your third party logistics provider (3PL), we drive lean principles and enable lasting cultural change while building a world class supply chain that is fast, flexible, stable, visible, and collaborative. We plan, implement, and successfully operate core supply chain processes with a lean twist. We put network ownership back in your hands where it belongs. Whether located on or off-site, our experienced staff is dedicated to the elimination of waste, process discipline, and quality at the source.
DCRA Inc. Supply Chain S&OP Solutions SummaryJon Kirkegaard
DCRA Inc. has helped shape the demand and supply balancing operations in dozens of leading global companies. Our Trade Marked Total Order Fulfillment methodology has led to tripple digit internal rates of returns in weeks and months.
Additionally we have developed patented supply chain solutions including S&OP, order commitment and others that rapidly integrated to any existing supply chain solutions that allow for accelerating change and improving financial returns while reducing IT complexity that causes so many projects to fail. Contact us at www.selectclassics.com
Ekonomika Mikro - Teori Perilaku ProdusenNur Widayati
Teori Perilaku Produsen adalah teori yang menjelaskan tentang bagaimana tingkah laku produsen dalam menghasilkan produk yang selalu berupaya untuk mencapai efesiensi dalam kegiatan produksinya.
Presentation To Association Of Strategic Alliance Professionals Feb 12 2009Mike Bowes
Presentation made to 2009 ASAP Global Alliance Summit in Fort Lauderdale. Describes a joint venture of 5 metalworking competitors to seek new markets and business. Explores elements of innovation in business model in manufacturing. For PPT contact directly.
Presented during the High Performance Marketing Conference 2012, organized by Accenture on February 9th 2012. This presentation was given by Mirjam de Groot and Simon Soothill of Canon, and discusses Canon EMEA's strategy of a "shift to services"
Managed Services refers to the practice of using specialized service providers for executing specified operating tasks leading to cost & delivery efficiencies and releasing management bandwidth for mission critical activities.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Discover the innovative and creative projects that highlight my journey throu...
KD Corporate brochure
1. THE BUSINESS KD Services has completed thousands of
HISTORY
Assembly, Labelling and Compliance projects
METHODOLOGY for the numerous clients that continue to rely
SERVICES
TECHNOLOGY upon us!
CASE STUDY
YOUR VISION BECOMES REALITY
2. HISTORY A historical stability, along with the creation of
partnerships with our customers, has enabled
ISO 9001 : 2008
GMP site license from us to achieve an average growth of 30% per
Health Canada year for the last five years
DIN & NPN Product
management
KD Services is third party logistic
(3PL) specializing in the field of
packaging / assembly and
distribution for the cosmetic and
pharmaceutical industries. With a
sustained growth of over 30%
annually over the past 5 years, KD
Services has become a leader in
their industry across Canada.
Our mission centers on 3 significant axes: 1. providing services and
quality control unequaled on the market; 2. providing operational
flexibility while attaining our client’s vision; 3. providing full coverage of
the supply chain in the form of turnkey projects.
Reputation of
Financial Stability
7 main areas of investment New Customers
to provide services Marketing investments
customized to your needs Capacity to support
growth
Use of a
“best of breed” WMS
Information Technology
RF technology &
traceability
Expertise on specific
Market & Project Similar experience and relevancy
Type requested by
Clients
Cost based on a
Costs of Services principle of « ABC
Costing »
Department of Quality
Control Quality of services and installation
ISO9001 & GMP
Optimization:
Planning
Logistics Skills Distribution / Storage
Production
3. METHODOLOGY KD Services has developed a methodology
based on more than 15 years of experience
QUALITY CONTROL
SAMPLING in the sector of secondary packaging.
RECEIVING
INVENTORY MANAGEMENT
COMPONENT PICKING
PRODUCTION An effective and proven methodology for over 15 years
FINISHED GOODS PICKING Dedicated teams of experts for every activity center
SHIPPING
Unrivaled quality and services that are unique on the market
Over 100 available resources dedicated to bringing your project to
completion
We manage your products as if they were on your
premises
QUALITY CONTROL - SAMPLING
Inventory management process
Picking Finished Products
Receiving Production Shipping
Components Picking
process Process Process
Process Process
Inventory Nomenclature Nomenclature Picking and ship Carrier
Control Management Management for Points of Sale, Management
Return to Client,
Unit, case and Production And Destruction
Sampling Shipping
Pallet Pick planning
across
Unit, case and
Management of Management of Canada
Quality Contol Pallet Pick
lot numbers, lot numbers, Before, during
serial numbers, serial numbers, Product
and after
Inventory Traceability
expiration dates expiration dates production Reconciliation
4. SERVICES KD Services specializes in 4 types of
services covering your supply chain
Assembly & Labelling
Compliance
Storage and Distribution A complete coverage of your supply chain
Quality Control
Specialized Services to meet all of your packaging / assembly /
compliance needs
State of the art technology allowing for the efficient execution of all
projects, regardless of size or complexity.
Over 70 000 square feet of operations
Your vision becomes reality
STORAGE AND DISTRIBUTION
Inventory management/ /Warehousing
Order Picking
Bar code label management
Reverse Logistics/Returns
COMPLIANCE QUALITY CONTROL
Labeling / Re-labeling Audit and Inspection
Inkjet Coding Lot number Identification
Affixing of sleeves DIN / NPN products handled
Altering packaging according to GMP guidelines
DIN / NPN Identification Control of external environment
ASSEMBLY AND PACKAGING
Kitting (CAA / AAA) Counter filling
Shrink Packaging PDQ Assembly
Blister packaging « Near Pack » Assembly
Promotional packaging Display Assembly
Specific packaging Pick & Pack
5. TECHNOLOGY KD Services uses equipment and
information system that are at the
Warehouse Management
cutting edge of technology to ensure a
System
EDI – Interface capabilities service and quality that is unmatched.
GS1 Certificate
Radio-frequency Management of procedures and inventory through a warehouse
Thermal printer management system
Labeler
Using radio frequency technology to update information while
Steam Tunnel making it accessible to our client in real time.
Heat Tunnel
Ink jet coding
Receiving
Conveyors Quality Control
Shrink Wrapper Inventory Management
Shipping Management
Production
Order Picking
6 different production zones in a "GMP" environment that is
approved by Health Canada
Using the latest technology to achieve the different assembly,
labeling, packaging and compliance projects submitted by our
customers
6. CASE STUDIES Pierre Fabre opts for KD Services to realize their
project of a Ducray promotional cosmetics kit
Packaging & Labelling
Promotional Cosmetics Kit
Cosmetic
Luxury Products Division
Second European dermo-
cosmetics laboratory, Pierre
Fabre is also dedicated in the
development of pharmaceuticals
and public health while devoting
much effort on therapeutic areas.
CONTEXT
In April 2011, Pierre Fabre, a client
of KD Services for almost 2 years,
launched an important project of a
Ducray promotional cosmetics kit
containing their product Nutricerat.
KD Services was selected for this
important promotional packaging
project.
.
OBJECTIVES & REALIZATION:
Project:
Placing the products in a promotional bag
Components of the bag: 30 shampoo samples, 5 brochures, 3
towels, 1 document, 1 Nutricerat product which were sealed in the
bag which a ribbon
1 label placed per bag
Realization
Number of units: 240 units
Components manipulated: 9 840 components
1% of rejects and missing components
Production time: 1 day
Shipped to client warehouse