Katrina Green-Smith has 10 years of experience in community and workforce development and 3 years in human resources and talent acquisition. She has worked as a contract talent acquisition partner, recruiting/onboarding coordinator, and senior mortgage & credit specialist/education & counseling liaison. She has excellent problem solving and conflict resolution skills and experience facilitating workshops and serving as a liaison across different organizations.

1. Katrina L. Green-Smith
1151 East Broadway | Louisville, KY 40204 | 501-561-2131 | KatrinaGreenSmith@gmail.com
SUMMARY
I have an excellenttrackrecordasa liaison,workshop facilitatorandprogram manageringovernment,non-profit,
smallbusiness,corporate andeducation aswellasthe faith-basedcommunity.I have ten years of experiencein
communityandworkforcedevelopmentaswellas three years in humanresourcesandtalentacquisition.Iam
excellentwithproblem solvingandconflictresolutionbycreatingabalancedcultureofunderstanding and
accountability.
PROFESSIONALEXPERIENCE
Randstadt/AscensionHealthMinistryServiceCenter
August2015 – February2016
ContractTalentAcquisitionPartner
• Effectively review andprocessservicerequests that
mayincludeoneormoreof the followingprocess
areas: jobopeningrequisition,sourcing,screening,
interviewing,and hiring.
• CollaboratewithHealthMinistryBusinessPartners
andHiringManagerstoensure compliancewith
cross-team responsibilities.
• Supportthe TalentAcquisitionManagerandPartner
Leadwith their efforts to coordinatetheworkactivity
for TalentAcquisitionteams.
• ExecuteTalentAcquisitionsystem transactionsthat
mayincludebutarenot limitedto: creatingjob
openings,enteringscreeningcriteria,sourcing
potentialapplicants,executingscreeningprocesses,
schedulinginterviews,conductingreferencechecks,
generatingoffer letters, and executinghire
process/on-boardingsteps.
• Provide supportfor healthministries,their
associatesandcandidates,resolvinganyissuesor
errors
• Planandorganize work so the ServiceLevel
AgreementObjectives;contributeideasandactions
towardsthe continuousimprovementofTalent
Acquisitionprocesseswithinareaof influence.
• Maintainfullknowledgeandunderstandingoflegal
requirementsandfunctionalstandardsforTalent
Acquisition
• Maintainpositiveworkrelationshipswithmembers
of other teamsin the MinistryServiceCenter, health
ministriesandAssociatesto communicateeffectively
andto ensurecompliancewithcross-team
responsibilities.
BCforward
May 2013 – June2015
Recruiting/OnboardingCoordinator
• Assist Accenturecontractorsbothinternationaland
domestic withtheonboardingprocessbywalking
them throughbackgroundchecks,creditchecks,drug
screening,time-keepingandexpensereimbursement
instructions
• Assist offshore contractorswithinternational
backgroundchecksandworkvisa applicationsfor
relocation
• Assist the Accenturerecruitingteam inour
Indianapolis,IndianaandHyderabad,Indialocations
regardingthecompletionofadministrativerecruitment
processes
• Managenewjobs,workorders, amendments,
contractorcredentials,timesheetentriesand
expensereports inIQNavigator Procurement
ContractorExchangedatabase
• Collaboratewithhiringmanagersandcontractorsto
processworkorder amendmentstoensurework
ordersare processedsmoothly
• Assist corporationsandconsultingfirmswith
monthlyinvoicingfor timelypayment

2. Katrina L. Green-Smith
1151 East Broadway | Louisville, KY 40204 | 501-561-2131 | KatrinaGreenSmith@gmail.com
• Assign jobsto recruitersdailybased ontheir
preferences,recordsand/orrotation
• Monitortimesheetcollectiontoensurecontractor
timesheets are accurateandpunctualforhiring
managerapproval
• Produceweekly,monthlyandquarterlystatistical
productionreportsfor the executiveteam
• Managecontractorrecords,ensuringthatalldata
andinformationisaccurateandupto date
• Investigate and addressquestionsandconcernsof
recruiters,hiringmanagersand/orcontractors
IndianapolisNeighborhood HousingPartnership
September2004 –May2011
Sr. Mortgage & CreditSpecialist/Education &CounselingLiaison
• Served as counselingteam leaderbyproviding
supportto the counselingstaffwith questions,
concerns,qualitycontrol,training,process,policies
andprocedures
• Curriculumdesign,testingandexecution
• Conductedandfacilitatededucational workshopsin
the communityfor financialliteracy,jobdevelopment,
goalplanningandHomebuyersEducationforclass
sizes from 10-50
• Heldupto date program andservicepresentations
to createand/or strengthenpartnershipswithnatural
alliancesinthecommunityto increasethenumberof
the familiesthat weserve
• Served as a back-upandassistant to the Directorof
MortgageandCreditServices
• Conductone-on-oneinterviewsforpotential
employeesfor the organization
• Conducted in-housemeetings,training,
communicatingintra-departmentallyandvolunteering
for communityoutreachevents
• Addressedclientissuesand concernsaswellas
measuredtheprogressof eachfamilyinthe program
• Implementedandexecutedescalation
communicationproceduresforconflictresolution
• Designed,tested, revised andexecutedprocess
manuals,procedures,qualitycontrolplanand
counselingmodel
• Executedclericaldutieswhichincludescheduling
appointments,organizingfiles,data entry, and
creatingstatisticalreportsfor the executiveand
fundraisingteam
• Conducted oneononecoaching,educationand
counselingviatelephone,emailand/orpersonto
personcontactbyproviding educationandawareness
for the purposeof transitioningintoaffordable
homeownership
EDUCATION
IndianaWesleyan University
CurrentlyWithdrawn
BachelorsofSciencein BusinessAdministration
CERTIFICATIONS
Non-Profit OrganizationalManagementCertificate,NeighborWorksAmerica---Received2/2009
State Certified HousingCounselor,NeighborWorksAmerica---Received8/2008
CertifiedQualityAssuranceProfessional,MortgageBankersAssociation---Received5/2008
DaleCarnegieTraining,HighImpactPresentations---Received2/2006
FairCredit ReportingAct Certification,FinancialStrategies---Received3/2005

3. Katrina L. Green-Smith
1151 East Broadway | Louisville, KY 40204 | 317-801-6580 | KatrinaGreenSmith@gmail.com
PROGRAM MANAGEMENT &LEADERSHIPSKILLS
TheBridgeto Homeownership Program
Coordinator
Habitatfor HumanityofGreaterIndianapolis
January2011
Createdand implementedthe"Bridgeto
HomeownershipProgram"forHabitat for Humanityof
GreaterIndianapolis.Thegoalwastocreatea
processwitha proactiveapproachtothose who do
not qualifybut offer one-on-onecounselingforup to
twenty four monthson anindividualbasis.
Superbowl 2012LegacyProjectLiaison
Jefferson PlaceApartments
John BonerCommunityCenter
May 2010
Served as a liaison withJohnBoner Community
Centerfor the developmentof the "homeownership
incubatorprogram"forJefferson PlaceApartments as
part of Superbowl2012.Theprogram offered
residentsassistancefrom several resourcesinthe
communityinfindinggoalplanning,jobdevelopment,
creditrepairandhomeownershippreparation.
WFYIIndianapolisReclaimingtheAmerican
Dream
DocumentaryFeaturedCommentator
April 2010
ReclaimingtheAmericanDream putsahumanface
on the importanceofhomeownershiptoindividuals
andcommunities.Despitetheeconomic traumasof
the past few years, the AmericanDream of
homeownershipisstill possible – withappropriate
preparedness.A newstudy by the FederalReserve
showsthat adequatetrainingandfinancialeducation
canhave a positive impactonreducingforeclosure
rates.
IndianapolisNeighborhood HousingPartnership
HomeOpenerEventCoordinator
March 2008
Onthe first two Saturdays in March 2008,the
IndianapolisNeighborhood HousingPartnership
(INHP) helped localresidentsunderstandtheir
potentialfor homeownershipthrougheducationand
empowerment.The2008HomeOpener offeredfree
creditreports witha creditscore,expert one-on-one
creditevaluations,homebuying adviceandhome
buyer educationclasses.
ADDITIONAL LEADERSHIPSKILLS
Habitatfor HumanityofGreaterIndianapolis
FamilySelectionCommitteeMember
September2004 -May2011
Thefamilyselectioncommitteeconsidersapplicants'
level of need, their willingnesstobecomepartnersin
the Habitat program andtheirabilityto repay the no-
interest loan.Every memberfollowsa
nondiscriminatorypolicyof familyselection.Neither
racenorreligionis a factorin choosingHabitat
homeownerfamilies.
United Wayof Indiana/United ChristmasService
Lead Caseworker
October2007 –January2010
Eachyear, UCS helpsthose inneedduringthe
holidayseason. Caseworkersfrom morethan123
partnerorganizationsrefer qualifiedfamiliestoUCS,
andour CommunityClearinghousesystem.
RebuildingtheWall
PartneringFacilitator
June2011 – Present
ThemissionofRTWisto stabilize andempowerlow-
incomefamiliesbyrenovating vacant innercity
propertiesandgiving the familiestheopportunityfor
homeownership.RTWcombatssocialinjusticeby
buildingrelationshipsacrossracial andsocio-
economic barriersandstabilizesthecommunityby
the recyclingofassets within the neighborhood.
ShelteringWingsCenterforWomen
Part -TimeShelterAdvocate
August2012 – November2012
ShelteringWingsprovides emergencyshelterfor
womenandchildren fleeingfrom domestic violence,
sexualassault and/orhumantrafficking.

4. Katrina L. Green-Smith
1151 East Broadway | Louisville, KY 40204 | 317-801-6580 | KatrinaGreenSmith@gmail.com