6. Our challenges
Demand and capacity are not
balanced
Quality issues
Changing priorities
Work doesn’t flow, it takes a
while to get things done
7. What we would like to achieve
Smoother and faster flow of work
(shorter lead time)
Better predictability
Higher quality
Continuous improvement
Sustainability
8.
9. Kanban core practices
Visualise the
workflow
Limit WIP
Make process
policies
explicit
Manage flow
Feedback
Loops
Improve &
Evolve
10. Control chart (Lead time)
Suggestions:
• Lead time/type of work item (feature, support request, expedite…)
• Lead time/size of work item (S, M, L, XL…)
Mean
80%
confiden
ce
interval
Lead time
Lead time
14. Questions?
Debrief
Several different events took place during the course of the game.
Can you see the effects of these on the charts? Can you see
immediate impact? Can you see longer lasting effects? What are
they?
What other kinds of information can be seen on the charts? WIP, cycle
time, velocity/throughput, trends, outliers?
What is the relationship between WIP and cycle time on the CFD, and
how did WIP and cycle time change through the course of the game?
Given our knowledge of cycle time from the Control Chart, if we were
asked to provide an SLA for Standard stories with 90% confidence,
what would a reasonable target cycle time be?
What were the (opportunity) cost of delay curves for the two Fixed
Delivery Date stories?
What about the other stories? Did people begin to consider the whole
value
stream, rather than just one little part of it? Is this a good thing?
15. Questions?
Debrief
Were dice able to be played mainly in their areas of specialization? Is
this a good thing?
Did people begin to think in terms of “pull” from the right? Is this the
way we usually think about our work?
Did we see “swarming” happening in the game? When did it happen?
Was it effective?
Was the work visualized and the status of work readily apparent?
What policies were made explicit? Did these help to streamline
discussion?
17. Why Kanban?
I want to see the work in Progress and know
the status of each work item
I want to see the bottlenecks
I want to reduce the lead time
I want to improve the predictability
I want to work in a more Agile way
I work on many different type of work items,
with changing priorities and interruptions
I want to manage many projects with a pool
of resources
I want to do just in time prioritization
I want to improve my process
WIP limits
• Adjust demand to capacity
• Pull system
• Stop starting, start finishing
• Eliminate waste
Lead time, WIP and throughput
Continuous improvement
JIT (just in time)
Start where you are!
WHY HOW