The document discusses how social media can be used to share technical content within the Lotus community. It provides an overview of various social media tools including wikis, blogs, forums, IdeaJam, Facebook, and Twitter that community members can use to interact, improve technical documentation, and establish themselves as experts. The goal is to bring IBMers, partners, and customers closer together through collaborative authoring and shared expertise.
IBM Connections as a universal Intranet / Extranet platform - Felix Binsack &...LetsConnect
IBM Connections is a product, a platform with a comprehensive SDK and becomes a brand for most IBM collaborative products. IBM Connections can house custom widgets for legacy applications (including Notes). Furthermore IBM Connections is an eco-system with more and more solutions that run on IBM Connections or are integrated with IBM Connections. The session gives an overview of the speakers choice of the best enhancements and companion products to IBM Connections.
Stop the Intranet Schizophrenia (and Succeed with IBM Connections)LetsConnect
Most Intranets suffer from too many tools with too little integration. Different Intranet platforms for Communication and Collaboration cause attention fragmentation, content fragmentation, content overlap, redundancy and inconsistency and pose difficult challenges for authors and users and raise government challenges. The simple fact is, with more than one Intranet platform there can not be a Single Place of Truth.
Learn in this session how to create an integrated Intranet for Communication, Collaboration and Applications on the basis of IBM Connections on-prem or cloud and XCC, a Web Content and Custom Apps Extension for IBM Connections.
Arey Zargham will present how Tufts Health Plan, and nonprofit insurance organization, created new use cases with XCC and increased IBM Connections acceptance and adoption.
The session will present a compelling showcase of a deeply integrated Intranet and Extranet that spans Internal communications, collaboration and lots of custom apps.
IBM Connections as a universal Intranet / Extranet platform - Felix Binsack &...LetsConnect
IBM Connections is a product, a platform with a comprehensive SDK and becomes a brand for most IBM collaborative products. IBM Connections can house custom widgets for legacy applications (including Notes). Furthermore IBM Connections is an eco-system with more and more solutions that run on IBM Connections or are integrated with IBM Connections. The session gives an overview of the speakers choice of the best enhancements and companion products to IBM Connections.
Stop the Intranet Schizophrenia (and Succeed with IBM Connections)LetsConnect
Most Intranets suffer from too many tools with too little integration. Different Intranet platforms for Communication and Collaboration cause attention fragmentation, content fragmentation, content overlap, redundancy and inconsistency and pose difficult challenges for authors and users and raise government challenges. The simple fact is, with more than one Intranet platform there can not be a Single Place of Truth.
Learn in this session how to create an integrated Intranet for Communication, Collaboration and Applications on the basis of IBM Connections on-prem or cloud and XCC, a Web Content and Custom Apps Extension for IBM Connections.
Arey Zargham will present how Tufts Health Plan, and nonprofit insurance organization, created new use cases with XCC and increased IBM Connections acceptance and adoption.
The session will present a compelling showcase of a deeply integrated Intranet and Extranet that spans Internal communications, collaboration and lots of custom apps.
Get the most out of IBM Connections with XCC – Web Content & Custom Apps Exte...TIMETOACT GROUP
Knowledge Workers embrace Enterprise Social Collaboration and Networking platforms like IBM Connections. The problem is, that Knowledge Workers are only a small minority in most companies. Many employees will not partici- pate in an Enterprise Social Collaboration platform, either because they are occasional users or because they are intro- verted. Separate platforms for communication and collaboration however cause content overlap and inconsistency, attention fragmentation and governance problems. With more than one Intranet platform it is practically impossible to create a ‘Single Point of Truth’.
XCC adds structure to IBM Connections and makes it thus easily consumable for new, occasional and unexperienced employees. With this IBM Connections extension it is easy to create and enable use cases for all types of users, e.g. internal communications, blue collar workers, common staff, community managers, department managers, senior managers, customers and partners. It lowers participation barriers and activates the employee base. In short: XCC helps you to get the most out of IBM Connections.
Lotus Connections è diventato uno dei prodotti in più rapida crescita nella storia del software IBM. E' uno
strumento mirato a collegare le persone, che permette di condividere e ricercare skill e competenze, mappare le
interazioni sociali e abilitare decisioni più veloci ed informate. Nella prima parte di questa sessione vengono
illustrate le novità della versione 3.0 e viene dato un assaggio delle feature previste per la prossima release. Nella
seconda parte vengono invece discusse alcune best pratices consigliate per la gestione dei deployment di
produzione.
From Social What to Social WOW! How to design social user experiences that ma...LetsConnect
Do you have a sense of how Social can impact your organization but do not know how to turn that into into motivations for employees? Or you are struggling to get your executives and sponsors behind your adoption of Connections?
Using IBM Design Thinking, this session will introduce audience members to key concepts to understanding business users, what they need, feel and really wan to do. We then will turn those user needs into tangible Social “use cases” to onboard users and launch the adoption of your Social transformation. This approach relies on generating big ideas and converging on solutions that matter to real users and to the business. We discuss the role of Agile in the context of adoption and apply all of this to IBM Connections and Connections Cloud business cases.
Come hear the secrets of our user-centric approach that helps you inspire your organization to leverage social for things matter and drive outcomes.
Web 2.0 is the second generation of Web development. It facilitates communication, secure information sharing, interoperability, and collaboration. Web 2.0 concepts have led to the evolution of Web-based communities, hosted services, and applications such as socialnetworking sites, video-sharing sites, wikis, blogs, and folksonomies. Web 2.0 enables users to run applications entirely in a Web browser. Users own the data on a Web 2.0 site and exercise control over that data. Web 2.0 sites, with their architecture of participation, encourage users to add value to the applications they use. This differs from traditional Web sites, which are solely for information retrieval and modifiable only by their owners.
ARCHIVE - XCC 4.5 Web Content Management Extension for IBM ConnectionsTIMETOACT GROUP
Many companies decide to use their Internet Web Content Management System for their Intranet too. Web Content Management Systems are excellent in top-down communication. IBM Connections is excellent in peer-to-peer collaboration. Using separate platforms for communication and collaboration causes confusion and confronts users and authors with difficult choices: where to publish and where to search content. Governance problems, fragmentation, user frustration and lost potential are the consequences.
The Web Content Management Extension (XCC) enhances IBM Connections with classic Web CMS capabilities and thus integrates the two antipodes of an intranet, i.e. peer-to-peer collaboration with top-down communication. IBM Connections with the Web Content Management Extension XCC creates a beautifully integrated Social Intranet. See an extensive live demo of XCC. Learn how to manage internal communications with IBM Connections and why IBM Connections adoption and ROI will increase with XCC by 50% to 100%.
Building a company blog presence - 14 step demoTom Swift
Building a company blog presence using an Enterprise 2.0 Web Community Platform - Social Media Tools Week - WordFrame Demo - Presented by Tom Swift - Denovaco Web Media Group
If you are concerned about the potential cost and complexity of building an Intranet solution on Office 365, you need to check out this session. You probably want all the communication and content management capabilities but have a limited budget. You are not alone.
In this informative, fast-paced 60-minute session, we will discuss our OneWindow Workplace intranet solution that delivers a pre-configured social intranet solution on the Office 365 platform.
Specifically, we will cover:
•Intranet Essentials: What drives employee engagement, productivity and adoption
•"Drag & Tag” document upload that allows users to quickly drop documents right where they want them
•Quick Find Panel allows users to quickly toggle back and forth between news feeds and communities
•Pre-configured sites for Communities, Projects and Knowledge Centers
•Embedded social feeds and customizable people profiles
Appendix B, Web 2.0 and Social Media for Business, 3rd EditionRoger McHaney
Slides for Appendix B of
Web 2.0 and Social Media for Business:
Business in a Connected World
3rd Edition, 2016
Dr. Roger McHaney , Dr. David Sachs
http://bookboon.com/en/web-2-0-and-social-media-for-business-ebook
What's new for Existing Customers in Connections 5.0Albert Nichols
A presentation that covers new features for existing customers in the newest release of IBM Connections. This deck covers all the social business tools and features in IBM Connections that will take your business to the next leve
Extend IBM Connections to a Social Intranet with Internal Communications, Emp...LetsConnect
How can you have a Single Point of Truth, when you have more than one platform? If you use IBM Connections for Enterprise Collaboration and a Web Content Management System for Internal Communications you have an excellent recipe for attention fragmentation, content overlap, content inconsistencies, user confusion, and governance problems. Learn how to create a truly integrated Social Intranet with IBM Connections, XCC and FEB (Forms Experience Builder). See how other customers build their intranet in the cloud or on-premises.
This presentation showcases how Web 2.0 could be used within an enterprise with a "day (weeks, actually) in the life of" story of how a new employee, Michael, uses web 2.0 (or Enterprise 2.0) tools to quickly get up to speed and start contibuting. Touches on social networking, social bookmarking, blogs / microblogs, wiki, virtual world, mashups, RSS
IBM Connections and Office 365 are often considered as direct competitors. In this presentation I will describe the social capabilities of both platforms and explain why IBM Connections is much better :-)
What is Web 2.0 and how can it be of use to those working in international development communications? This e-tutorial gives a basic introduction to Web 2.0 and its potential. It contains examples of how development communicators have used web 2.0, and provides examples of appropriate web 2.0 tools and services.Each slide in this PowerPoint e-tutorial is supported by notes that are intended to be read in conjunction with the slides.
Get the most out of IBM Connections with XCC – Web Content & Custom Apps Exte...TIMETOACT GROUP
Knowledge Workers embrace Enterprise Social Collaboration and Networking platforms like IBM Connections. The problem is, that Knowledge Workers are only a small minority in most companies. Many employees will not partici- pate in an Enterprise Social Collaboration platform, either because they are occasional users or because they are intro- verted. Separate platforms for communication and collaboration however cause content overlap and inconsistency, attention fragmentation and governance problems. With more than one Intranet platform it is practically impossible to create a ‘Single Point of Truth’.
XCC adds structure to IBM Connections and makes it thus easily consumable for new, occasional and unexperienced employees. With this IBM Connections extension it is easy to create and enable use cases for all types of users, e.g. internal communications, blue collar workers, common staff, community managers, department managers, senior managers, customers and partners. It lowers participation barriers and activates the employee base. In short: XCC helps you to get the most out of IBM Connections.
Lotus Connections è diventato uno dei prodotti in più rapida crescita nella storia del software IBM. E' uno
strumento mirato a collegare le persone, che permette di condividere e ricercare skill e competenze, mappare le
interazioni sociali e abilitare decisioni più veloci ed informate. Nella prima parte di questa sessione vengono
illustrate le novità della versione 3.0 e viene dato un assaggio delle feature previste per la prossima release. Nella
seconda parte vengono invece discusse alcune best pratices consigliate per la gestione dei deployment di
produzione.
From Social What to Social WOW! How to design social user experiences that ma...LetsConnect
Do you have a sense of how Social can impact your organization but do not know how to turn that into into motivations for employees? Or you are struggling to get your executives and sponsors behind your adoption of Connections?
Using IBM Design Thinking, this session will introduce audience members to key concepts to understanding business users, what they need, feel and really wan to do. We then will turn those user needs into tangible Social “use cases” to onboard users and launch the adoption of your Social transformation. This approach relies on generating big ideas and converging on solutions that matter to real users and to the business. We discuss the role of Agile in the context of adoption and apply all of this to IBM Connections and Connections Cloud business cases.
Come hear the secrets of our user-centric approach that helps you inspire your organization to leverage social for things matter and drive outcomes.
Web 2.0 is the second generation of Web development. It facilitates communication, secure information sharing, interoperability, and collaboration. Web 2.0 concepts have led to the evolution of Web-based communities, hosted services, and applications such as socialnetworking sites, video-sharing sites, wikis, blogs, and folksonomies. Web 2.0 enables users to run applications entirely in a Web browser. Users own the data on a Web 2.0 site and exercise control over that data. Web 2.0 sites, with their architecture of participation, encourage users to add value to the applications they use. This differs from traditional Web sites, which are solely for information retrieval and modifiable only by their owners.
ARCHIVE - XCC 4.5 Web Content Management Extension for IBM ConnectionsTIMETOACT GROUP
Many companies decide to use their Internet Web Content Management System for their Intranet too. Web Content Management Systems are excellent in top-down communication. IBM Connections is excellent in peer-to-peer collaboration. Using separate platforms for communication and collaboration causes confusion and confronts users and authors with difficult choices: where to publish and where to search content. Governance problems, fragmentation, user frustration and lost potential are the consequences.
The Web Content Management Extension (XCC) enhances IBM Connections with classic Web CMS capabilities and thus integrates the two antipodes of an intranet, i.e. peer-to-peer collaboration with top-down communication. IBM Connections with the Web Content Management Extension XCC creates a beautifully integrated Social Intranet. See an extensive live demo of XCC. Learn how to manage internal communications with IBM Connections and why IBM Connections adoption and ROI will increase with XCC by 50% to 100%.
Building a company blog presence - 14 step demoTom Swift
Building a company blog presence using an Enterprise 2.0 Web Community Platform - Social Media Tools Week - WordFrame Demo - Presented by Tom Swift - Denovaco Web Media Group
If you are concerned about the potential cost and complexity of building an Intranet solution on Office 365, you need to check out this session. You probably want all the communication and content management capabilities but have a limited budget. You are not alone.
In this informative, fast-paced 60-minute session, we will discuss our OneWindow Workplace intranet solution that delivers a pre-configured social intranet solution on the Office 365 platform.
Specifically, we will cover:
•Intranet Essentials: What drives employee engagement, productivity and adoption
•"Drag & Tag” document upload that allows users to quickly drop documents right where they want them
•Quick Find Panel allows users to quickly toggle back and forth between news feeds and communities
•Pre-configured sites for Communities, Projects and Knowledge Centers
•Embedded social feeds and customizable people profiles
Appendix B, Web 2.0 and Social Media for Business, 3rd EditionRoger McHaney
Slides for Appendix B of
Web 2.0 and Social Media for Business:
Business in a Connected World
3rd Edition, 2016
Dr. Roger McHaney , Dr. David Sachs
http://bookboon.com/en/web-2-0-and-social-media-for-business-ebook
What's new for Existing Customers in Connections 5.0Albert Nichols
A presentation that covers new features for existing customers in the newest release of IBM Connections. This deck covers all the social business tools and features in IBM Connections that will take your business to the next leve
Extend IBM Connections to a Social Intranet with Internal Communications, Emp...LetsConnect
How can you have a Single Point of Truth, when you have more than one platform? If you use IBM Connections for Enterprise Collaboration and a Web Content Management System for Internal Communications you have an excellent recipe for attention fragmentation, content overlap, content inconsistencies, user confusion, and governance problems. Learn how to create a truly integrated Social Intranet with IBM Connections, XCC and FEB (Forms Experience Builder). See how other customers build their intranet in the cloud or on-premises.
This presentation showcases how Web 2.0 could be used within an enterprise with a "day (weeks, actually) in the life of" story of how a new employee, Michael, uses web 2.0 (or Enterprise 2.0) tools to quickly get up to speed and start contibuting. Touches on social networking, social bookmarking, blogs / microblogs, wiki, virtual world, mashups, RSS
IBM Connections and Office 365 are often considered as direct competitors. In this presentation I will describe the social capabilities of both platforms and explain why IBM Connections is much better :-)
What is Web 2.0 and how can it be of use to those working in international development communications? This e-tutorial gives a basic introduction to Web 2.0 and its potential. It contains examples of how development communicators have used web 2.0, and provides examples of appropriate web 2.0 tools and services.Each slide in this PowerPoint e-tutorial is supported by notes that are intended to be read in conjunction with the slides.
Gurus platform: collective intelligence at work (Emakina Academy #8 : Enterpr...Emakina
Presentation of the knowledge sharing platform Gurus by Brice Le Blévennec, President of Emakina.
More info about Emakina Academies on:
http://www.emakina.com/academy/events.cfm
2010 Lotusphere Instructor Day IDC Presentationsharynrjk
This is the presentation from Lotusphere 2010 Instructor Day presented by Joyce Davis and Sharyn Richard of the Lotus Technical Information and Education Community.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Accelerate your Kubernetes clusters with Varnish Caching
July LotusTechInfo Community Meeting
1. Community Meeting July 28, 2009 Lotus Technical Information & Education Joyce Davis Community Manager twitter.com/jadintx
2.
3.
4. Sharing information in the Lotus and WebSphere Portal community using social media Lotus Information Development Center (IDC) Lotus Technical Information & Education Kendra Bowker Information Developer
Thanks, everyone, for attending. I am <speaker introduces self and role>. The goal of this this presentation is to show you how you can participate in the online Lotus community, using various social media tools. By way of introduction, though I know many of you already know us, the Lotus community initiative is sponsored by the Lotus Information Development Center, or IDC.
IDC are the folks who develop the technical and learning content for more than two dozen Lotus and WebSphere portal products. Most of you know us as the team that provides the product documentation, or 'Help', and many of you know that we also host the Lotus product wikis. We also create learning content, such as product demos, videos, and reference cards Ultimately, we want to help drive an open, thriving community of Lotus developers, business partners, and product users. Collaborating on technical and learning content is key to making information as timely and as relevant as possible, but we need your participation to maintain a vibrant community!
A lot of you on this call already participate in the community, so you know how interacting with your peers helps you get the most out of your Lotus software. We've seen how the community's sense of ownership of the technical content helps determine how we present information in future product releases. And, of course, the community is integral in expanding and improving on what we have already published. A favorite example of this kind of community content improvement are the deployment scenarios. Since it's almost impossible to document every software configuration, product documentation may show only the most common installation procedures, so most software administrators end up using the documentation as simply a starting point for more customized deployments, in their own organizations. If you're an administrator, consider posting your unique deployment scenarios in a wiki article. I guarantee that your experiences will help other administrators successfully configure their environments. W e recognize this value that the community brings to the creation of technical content; in fact we think community involvement is critical – it's for that reason, we've put such an emphasis on social media and building community. By the end of this presentation, we hope you'll have the tools and information you need to start contributing your knowledge.
You can use the social media tools shown in this slide to interact with other community members, offer advice and assistance, create and manage technical and learning content, and recommend best practices. While we have found these tools to be popular, this is by no means an exhaustive list – after all, you never know when the next “killer app” like Twitter will come along. So let's move on, and provide an overview of how the Lotus community and IDC use each of the social media tools shown here. We'll start with the Lotus product wikis.
The product wikis represent a huge investment by IDC. The value of the wikis is that they enable a broad group of contributors to share expertise, and provide a quick way to directly edit or update information. And the wikis help foster a community around individual Lotus software products, bringing IBMers, business partners, and customers closer together.
There is already a solid foundation of technical materials in our product wikis, and you are encouraged to use the wikis as a primary technical resource. Thanks to many of you, there are currently over 5500 wiki articles, from more than 1500 individual contributors. Any registered user can add or comment on articles, and contributing an article can help you to establish yourself as a subject-matter expert. The kinds of information shared in the wikis includes everything from helpful tips to best practices. And did you know that you can also include rich media applications, like YouTube videos, in a wiki posting? Or, as many of you already do, you can provide a link to your own Lotus-related blog. Of course, this collaborative, shared expertise of technical materials results in more accurate, more relevant content for everyone.
To access a wiki, first find the wiki for your product on the Forums and Community page, at the link shown here.
Then, you can use the Search bar, tags, or other navigation tools to find articles. I want to specifically point out the new media gallery, which links to learning resources like tutorials and web seminars. If you notice a different look among the current product wikis, it's because some have already migrated to a new Domino-based XPages template, while others will migrate soon. You're able to read any wiki article without registering, but we encourage you to log in so that you can contribute your product knowledge to the community.
Now let's see a quick demonstration of the Lotus Sametime Unyte Meeting product wiki [CLICK LINK IN SLIDE] Here is the main wiki page. You can see the various navigation and search features and a link to the media gallery. Be sure you're logged in, then click “Add an article”. In the article form, fill in the Subject field. The first paragraph should describe what the article is about. Then, enter the article text. Choose at least one category from the Category drop-down list Optionally, you can choose to tag your article When you've finished, click the “Save” button to post your article
As you're filling out the form, keep these tips in mind: The first paragraph should be a description of the article, which appears in different views to help readers decide if they are interested in reading further Enter content using either the rich-text tool bar, HTML, or wiki markup. For more information on wiki markup, you can see the wiki markup Help link at the bottom of every wiki page Be sure to select at least one Category for your article, to help with navigation Add biographical information about yourself at the end of the article Remember, submitting articles helps establish you as a subject matter expert, besides providing help to other community members. Consider writing a wiki article soon!
Next, we'll look at the Lotus Technical Information and Education Team blog. A lot of you have personal blogs that you use to share Lotus technical content and generate interesting topics for discussion.
The Lotus Technical Information and Education team blog is the public Web journal that we use to share news, and to solicit feedback from you. The blog keeps you informed of the latest information, helps generate discussion, and fosters continuing communication. The Domino blog template, which is what our blog is based on, is available on the developerWorks site for you to use to create your own blogs.
To see our blog, go to the Lotus Technical Info blog page at the URL shown here.
You'll see a display of individual blog postings, with the most recent at the top of the page. To comment on any posting, just click the “Comments” link at the bottom of the page. Be sure to visit the Lotus Technical Information and Education Team blog frequently, to stay informed of our latest technical content initiatives. You can see more Lotus blogs by accessing the Lotus developerWorks community site, which is also home to the Lotus forums.
The Lotus forums on developerWorks are where many of you go to ask and answer questions specific to various Lotus products. If you use the forums regularly, you know how busy they are.
The forums allow both IBMers and Lotus customers to pose questions, and exchange ideas and information among each other. Our writers often join discussions and answer questions. We also use information generated by the forums to clarify technical content in future product releases.
To access the developerWorks forums, go to the URL shown here. This is the Lotus Forums and Community page, which provides a jumping-off point to other Lotus community media, like the blogs and wikis, in addition to the forums. Scroll down the list until you find a forum for your particular Lotus or WebSphere portal product.
Once you're in a product forum, you can search and view postings by author, date,or release. Then just click the link to read a topic that interests you. To add or respond to a topic, which again I know many of you already do, register and sign in.
You might also consider using a forum post to link to a wiki article, or to link to your blog. Or, you might want to create a wiki article after you get an answer to your forum question. For example, if you create a wiki article that contains helpful tips, create a posting in the forum that contains a description of your article, and a link to the wiki. Be sure to add some appropriate keywords to your forum posting, too, so it can be found by a search. The forums often inspire ideas for new features, or new ways to use a product. Next, we'll look at a tool specifically designed to capture these ideas.
Ideajam is a tool that allows the community to work together to share and prioritize ideas, which in turn helps us respond more quickly to the needs of the community. One of our business partners, elguji software, actually took an existing Domino web application and enhanced it using XPages, to create ideajam – a real example of collaboration at work.
We encourage you to contribute your ideas, and participate in discussions about ideas, using ideajam. The community decides whether an idea should be promoted or demoted, and IDC can then take action according to the community's ranking. We monitor your ideas and comments, and report back on what action has been taken on each idea.
To access the Lotus Technical Information “IdeaSpace” on ideajam, go to the URL shown here. You will see a list of ideas that you can sort, for example, by most popular.
You can comment on ideas, and see how other community members voted. If you like an idea, you can vote for it by clicking “Promote”, or you can “Demote” ideas you don't like. If you don't feel strongly one way or the other, you also have the option to vote “No Opinion”. The abililty for you to vote helps us prioritize which ideas we address first, and shows which ideas are most important to the community.
Of course, we hope you'll submit your great ideas for consideration by the community. Just click the “Post my idea” button, and keep these tips in mind as you complete the form: Be sure to select the Lotus Technical Information IdeaSpace Select an optional product category for your idea Specify tags to link your idea to the Tags cloud Someone from IDC will comment on your idea within just a few days. To encourage voting on your idea, you might even consider linking or embedding your idea in your blog. Ideajam is a great way for you to gain consensus from the community for your idea, and to really make a difference in how Lotus technical content is presented in the future. To keep up with the changes we're making, based on your community participation, next we'll talk about two external social media tools we use to communicate . . .
For all you Facebook fans, we maintain a group presence here.
Facebook allows the creation of groups based on common interests, like Lotus Technical Information and Education. While we don't plan to use Facebook as a primary discussion platform, we do share group announcements with our “fans”. Facebook also lets you identify other members of the Lotus community, and can be a good way to find colleagues with similar interests.
To follow Lotus Technical Information and Education on Facebook, go to the URL shown here, and log in. Then, click the “Become a Fan” link to receive updates to your Facebook account from IDC.
Fans of Lotus Technical Information and Education can comment on messages, or share group messages with other fans. You can also see other Lotus Technical Information and Education followers. This is helpful if you want to contact an individual member of the group. Besides Facebook, I know that many of you follow and receive updates from us using your Twitter account.
Twitter has proven to be a popular way for the community to follow IDC – there are currently more than 1900 members following us on Twitter.
As most of you know, Twitter is a social messaging utility that allows informal collaboration among a community through short updates called “tweets”. You can follow IDC to be automatically notified of new content, or to communicate with other members of the community. For example, our Twitter account has been set up to automatically “tweet” when wiki postings or blogs are updated, letting you know about the latest news and technical information as soon as it's available.
To follow us on Twitter, go to the URL shown above and sign in. Click the 'Follow' button to start receiving tweets from @LotusTechInfo .
Let's see a quick demonstration of the @LotusTechInfo page on Twitter [CLICK LINK IN SLIDE] Here is the Twitter page for Lotus Tech Info. Be sure you've logged in, and click the “Follow” button Now you'll be able to see our tweets in your Twitter account timeline When you see a tweet of interest, click the URL for more information You can reply to tweets by clicking the “Reply” icon and entering comments
Finally, I'll just mention that the Twitter help is a great resource for learning how to set up your Twitter account profile, and how to take advantage of Twitter for both personal and professional uses. The Twitter Help can also show you how to use Twitter from your mobile device, how to sync Twitter with Facebook, or how to automatically send tweets to your desktop, so you can always stay informed of new LotusTechInfo content from anywhere!
Thanks for watching this presentation. We hope we've shown you how crucial it is to continue to build a strong community around Lotus technical content. The benefits you receive by regularly contributing to the community include: Improved, expanded technical content that helps you get the most out of your Lotus software investment A way to share your expertise – and to establish yourself as an authority A hand in providing direction to future releases of Lotus product documentation And a closer relationship with the product developers and your peers Collaborative authoring and shared expertise helps to provide more accurate, and more relevant technical content for everyone!
Thanks again for attending this presentation. We'll post these presentation materials to Lotus Greenhouse Files shortly, and I'll leave this References slide up while we take some questions . . . .