Remote research can raise the quality and lower the costs of your user research efforts; using a combination of surveys, video, screensharing, and phone, you can connect with a much broader range of users than you could using traditional lab-based usability tests, while using resources more efficiently than you would doing contextual research. In this workshop-style talk, Juliette Melton will cover recruiting sources, technology tools, and caveats you might not have thought of, including managing time zones and participant distraction. We will also address pros and cons of increasingly popular non-scripted research services.
Are you deploying technology and need to show executives what you have built? Then you must learn demonstration skills! Increase end user adoption and executive engagement by wowing your audience with your presentation skills. If you have IBM Cognos, Host Analytics, SAP, Oracle, or any software, it's time to let it shine in your presentations. I share my 25+ years of experience demonstrating software, so you look like a rock star.
Easy & Effective Usability Testing at CodeMash 2012Carol Smith
Getting user feedback on your progress is key to making successful interfaces and it doesn’t have to take months. In this session you will learn how setting up regular usability tests can allow you to save time doing the studies and without sacrificing quality.
Learn strategies and techniques that can be used for making traditional and remote usability testing methods easier to plan and conduct. We will cover usability testing from planning through analysis, and ways to provide useful and usable recommendations to the team.
This session covers the following topics:
• Planning tips and tricks
• Recruiting methods
• Note taking and managing observers
• Specific tips for methods (Traditional, Rapid Iterative Testing and Evaluation (RITE)
• Specific tips for locations (in-person, on-site, remote)
• Analysis and sharing your findings
• Making usable recommendations
Touch & GO: Quickly Enhancing Lectora for Gesture-Based Mobile InteractionMichael Sheyahshe
How to extend Lectora for use on mobile devices with external libraries & scripts. by Michael Sheyahshe
Originally presented at the Lectora User Conference 2013, San Antonio, TX.
Are you deploying technology and need to show executives what you have built? Then you must learn demonstration skills! Increase end user adoption and executive engagement by wowing your audience with your presentation skills. If you have IBM Cognos, Host Analytics, SAP, Oracle, or any software, it's time to let it shine in your presentations. I share my 25+ years of experience demonstrating software, so you look like a rock star.
Easy & Effective Usability Testing at CodeMash 2012Carol Smith
Getting user feedback on your progress is key to making successful interfaces and it doesn’t have to take months. In this session you will learn how setting up regular usability tests can allow you to save time doing the studies and without sacrificing quality.
Learn strategies and techniques that can be used for making traditional and remote usability testing methods easier to plan and conduct. We will cover usability testing from planning through analysis, and ways to provide useful and usable recommendations to the team.
This session covers the following topics:
• Planning tips and tricks
• Recruiting methods
• Note taking and managing observers
• Specific tips for methods (Traditional, Rapid Iterative Testing and Evaluation (RITE)
• Specific tips for locations (in-person, on-site, remote)
• Analysis and sharing your findings
• Making usable recommendations
Touch & GO: Quickly Enhancing Lectora for Gesture-Based Mobile InteractionMichael Sheyahshe
How to extend Lectora for use on mobile devices with external libraries & scripts. by Michael Sheyahshe
Originally presented at the Lectora User Conference 2013, San Antonio, TX.
Slides from Nate's IxDA & UPA & SVA talks in Los Angeles and New York in May and June of 2010. Most of these won't make any damn sense but more information is in the actual book here: http://bit.ly/ZlDoQ and on our site http://remoteusability.com.
The Importance of Facial Features, Gretchen Anderson at BayCHIBayCHI
What's the key facial feature of your design? That one element that grabs people on an irrational level, reflects the big concept, and becomes the icon for your product or service. Gretchen Anderson points to BMW cars' split grill, Tivo's big, bright "pause" button, and the Flip camera's flip-out USB plug as examples of successful facial features. Yes, strive for usability, but the most usable designs can be boring. Your design needs personality, too!
Remote moderated testing was once out of reach for many organizations -- but not anymore!
Steve Schang of Midwood Usability shares his expert review of and advice for getting the most of remote testing tools.
Contact Steve and his team at MidwoodUsability.com.
Presented at Firecat Studio's monthly UX and Marketing Strategy gathering, Firecat First Friday, in November 2020.
Remote usability testing and remote user research for usabilityUser Vision
From User Vision's presentation on remote usability testing describing some of the main methods, challenges, tools and tips for successful remote usability testing for user experience
eLearning and Networking Technologies to Mimic the In-Person Experiencejanetkrenn
Conducting an online graduate-level course poses many technological challenges that aren’t often experienced in e-Learning, which typically involves undergraduate-level students watching slideshow presentations. Not only were the students of Theory and Practice of Collaborative Fisheries Research course expected to view lectures synchronously, they were expected to verbally contribute to discussions in the online classroom, and occasionally present their own lecture. Outside of the classroom, PIs hoped to provide a private social networking space for students to interact with the goal of developing a future cohort of professional researchers interested in working collaboratively with industry. Following a needs and goals assessment, technologies were chosen that resulted in an overall successful solution. This presentation will review the considerations, opportunities, and challenges of conducting an online experience to mimic in-person education and networking.
With the increasing focus on globalization of products and services, the need to understand user experience in distant markets is more urgent. However, conducting global user research can be confusing and is a significant risk of time and resources. In this webinar, we talk through several methods for global research. We’ll present these various methods and the tradeoffs and considerations for choosing one method over another. We’ll also step through the elements of success in conducting a global study – from planning to results.
This webinar is not about localization or globalization of user interfaces, it will instead focus on methods and practices for how one conducts successful global user research.
Learning from your customers - A diary study with SlackProduct Anonymous
Katie Phillips talk on using Diary Studies for customer research including how she used Slack for a study at Australia Post. From Product Anonymous March 2017 event.
Assistance with Android: Tactical to StrategicCommonsWare
On the tactical side, presents the best ways of getting help with Android application development. On the strategic side, presents issues OEMs face when adopting Android and what to look for when finding somebody to help overcome those issues. From a May 2010 presentation in Lund, Sweden.
Career of the Software Engineer in Modern Open-Source e-Commerce CompanyVrann Tulika
Eugene will talk about the key components of the successful career in software engineering. This will cover various subjects: the landscape of modern IT business: fields, specializations of software; IT departments and roles in big companies; Passing the interview and being a successful employee; Specifics of e-commerce open-source software; Importance of the soft skills for career growth.
Usability Testing for Developers with No BudgetAshley Dzick
Usability testing is a fantastic way to get customer feedback and easy enough to execute that anyone can do it. At this session we'll walk through a very quick introduction to testing, how to test (even with a budget of $0), and run through some case studies of successful tests. Attend the workshop if you’re looking to gather meaningful feedback, develop front-end facing applications, work alongside a UX team, or you’re just interested in learning more.
Slides from Nate's IxDA & UPA & SVA talks in Los Angeles and New York in May and June of 2010. Most of these won't make any damn sense but more information is in the actual book here: http://bit.ly/ZlDoQ and on our site http://remoteusability.com.
The Importance of Facial Features, Gretchen Anderson at BayCHIBayCHI
What's the key facial feature of your design? That one element that grabs people on an irrational level, reflects the big concept, and becomes the icon for your product or service. Gretchen Anderson points to BMW cars' split grill, Tivo's big, bright "pause" button, and the Flip camera's flip-out USB plug as examples of successful facial features. Yes, strive for usability, but the most usable designs can be boring. Your design needs personality, too!
Remote moderated testing was once out of reach for many organizations -- but not anymore!
Steve Schang of Midwood Usability shares his expert review of and advice for getting the most of remote testing tools.
Contact Steve and his team at MidwoodUsability.com.
Presented at Firecat Studio's monthly UX and Marketing Strategy gathering, Firecat First Friday, in November 2020.
Remote usability testing and remote user research for usabilityUser Vision
From User Vision's presentation on remote usability testing describing some of the main methods, challenges, tools and tips for successful remote usability testing for user experience
eLearning and Networking Technologies to Mimic the In-Person Experiencejanetkrenn
Conducting an online graduate-level course poses many technological challenges that aren’t often experienced in e-Learning, which typically involves undergraduate-level students watching slideshow presentations. Not only were the students of Theory and Practice of Collaborative Fisheries Research course expected to view lectures synchronously, they were expected to verbally contribute to discussions in the online classroom, and occasionally present their own lecture. Outside of the classroom, PIs hoped to provide a private social networking space for students to interact with the goal of developing a future cohort of professional researchers interested in working collaboratively with industry. Following a needs and goals assessment, technologies were chosen that resulted in an overall successful solution. This presentation will review the considerations, opportunities, and challenges of conducting an online experience to mimic in-person education and networking.
With the increasing focus on globalization of products and services, the need to understand user experience in distant markets is more urgent. However, conducting global user research can be confusing and is a significant risk of time and resources. In this webinar, we talk through several methods for global research. We’ll present these various methods and the tradeoffs and considerations for choosing one method over another. We’ll also step through the elements of success in conducting a global study – from planning to results.
This webinar is not about localization or globalization of user interfaces, it will instead focus on methods and practices for how one conducts successful global user research.
Learning from your customers - A diary study with SlackProduct Anonymous
Katie Phillips talk on using Diary Studies for customer research including how she used Slack for a study at Australia Post. From Product Anonymous March 2017 event.
Assistance with Android: Tactical to StrategicCommonsWare
On the tactical side, presents the best ways of getting help with Android application development. On the strategic side, presents issues OEMs face when adopting Android and what to look for when finding somebody to help overcome those issues. From a May 2010 presentation in Lund, Sweden.
Career of the Software Engineer in Modern Open-Source e-Commerce CompanyVrann Tulika
Eugene will talk about the key components of the successful career in software engineering. This will cover various subjects: the landscape of modern IT business: fields, specializations of software; IT departments and roles in big companies; Passing the interview and being a successful employee; Specifics of e-commerce open-source software; Importance of the soft skills for career growth.
Usability Testing for Developers with No BudgetAshley Dzick
Usability testing is a fantastic way to get customer feedback and easy enough to execute that anyone can do it. At this session we'll walk through a very quick introduction to testing, how to test (even with a budget of $0), and run through some case studies of successful tests. Attend the workshop if you’re looking to gather meaningful feedback, develop front-end facing applications, work alongside a UX team, or you’re just interested in learning more.
The Importance of Culture: Building and Sustaining Effective Engineering Org...Randy Shoup
Randy is a 25-year veteran of Silicon Valley, having led engineering organizations at eBay, Google, Oracle, and a number of other companies. Through the lens of his personal experience from hands-on engineer to architect to CTO, at organizations ranging from tiny startups to global giants, Randy will discuss several important aspects of engineering cultures, which both support and hinder the ability to innovate: hiring and retention, ownership and collaboration, quality and discipline, and learning and experimentation.
Randy will suggest some learnings about what has worked well -- and what has not -- in creating and sustaining an effective engineering culture. He will further offer some concrete suggestions on how other organizations -- both large and small -- can evolve their cultures as well.
Lecture on Interaction Design Prototyping and Evaluation taught by Mark Billinghurst as part of the COMP 4026 Advanced HCI class at the University of South Australia. Taught on August 11th 2016.
Live Conversation: Connecting with customers in real timeUserTesting
Live Conversation customers, Devin Harold from Verizon and Nayaab Lokhandwala from Alaska Airlines, have used human insights to build better products and improve user experiences.
Live Conversation helps you to easily get insights from UserTesting’s diverse panel or your own customers through in-depth interviews. Speak to your target audience by conveniently connecting in real time through interactive, live video conversations.
Easily draw insights, observe non-verbal cues, and ask open-ended questions to understand the ‘why’ behind the what. Get connected with your exact buyer in less than 24 hours and dig into areas of interest using seamless video technology that enables you to share screens and receive live feedback.
Learn how to:
Get user reactions to prototypes, messaging and designs in just hours
Quickly explore user sentiment and attitudes
Understand and perfect the customer journey
Similar to Juliette Melton at BayCHI: Real World Remote Research (20)
Peter Merholz at BayCHI July 8, 2008: Creating Great Products and Services in...BayCHI
The way most organizations think and work on products and services isn't suited to the unpredictable world we live in. Instead, companies need new ways of thinking and working to adapt into innovative, agile, and commercially successful organizations who creates great products and services. Peter Merholz, one of the authors of Adaptive Path's new book, Subject to Change, will share a handful of breakthrough ideas for succeeding in a future that you can't predict.
Jared Spool: Revealing Design Treasures from The AmazonBayCHI
Jared Spool at BayCHI: Revealing Design Treasures from The Amazon
On its surface, Amazon.com just seems like a large e-commerce site, albeit a successful one. Its design isn't flashy, nor is it much to write home about. But deep within its pages are hidden secrets—secrets that every designer should know about.
Jeff Johnson at BayCHI: Designing with the Mind in MindBayCHI
Jeff Johnson at BayCHI in July 2010: Designing with the Mind in Mind: The Psychological Basis for UI Design Rules
http://www.baychi.org/calendar/20100713/
Mindset for Achievement: How to Boost Achievement and Fulfillment Through Min...BayCHI
Carol Dweck at BayCHI, May 11, 2010: Mindset is a simple idea discovered by world-renowned Stanford University psychologist Carol Dweck in decades of research on achievement and success—a simple idea that makes all the difference. In a fixed mindset, people believe their basic qualities, like their intelligence or talent, are simply fixed traits. They spend their time documenting their intelligence or talent instead of developing them. Dweck's research also shows that praising intelligence can harm motivation by creating a fixed mindset. People also tend to believe that talent alone creates success—without effort. They're wrong. In a growth mindset, people believe that their most basic abilities can be developed through dedication and hard work—brains and talent are just the starting point. This view creates a love of learning and a resilience that is essential for great accomplishment. Virtually all great people have had these qualities. Teaching a growth mindset creates motivation and productivity in the worlds of business, education, and sports.
Designing Social Interfaces: 5 Principles, 5 Practices, 5 Anti-PatternsBayCHI
Christian Crumlish at BayCHI April 13, 2010: Designing for social interaction is hard. People are unpredictable, consistency is a mixed blessing, and co-creation with your users requires a dizzying flirtation with loss of control. Christian will present the dos and don'ts of social web design using a sampling of interaction patterns, design principles and best practices to help you improve the design of your digital social environments.
Elaine Wherry, Meebo: What Web Application Design Can Learn from the HarpsichordBayCHI
Baroque harpsichordists excelled at taking simple melodies and creating elaborate, beautiful pieces of music. But in their desire to push the boundaries of experimentation, these keyboard virtuosi eventually ornamented the music beyond the limits of good taste, making the composer's original melody unrecognizable. Listen to enough Baroque music, and you'll ultimately decide, "This is ridiculous. I never want to hear another harpsichord!"
Something similar happens in Web design. With new technology comes a natural desire to experiment, challenging fundamental design rules to push the limits of web applications. As designers explore just how far they can go, there inevitably comes a breaking point, where you think, "This is ridiculous. I never want to see another rounded corner!"
In both cases, the lesson learned is that just because you can, doesn't mean you should.
Web application interaction design brings a wealth of creative freedom and makes it increasingly important to identify the functional rationale for UI choices rather than gut reactions like "this is the way users are accustomed to it" or "this just looks better." Elaine will discuss how to approach web application design when, instead of one dominant voice, there's a multitude of web product and design philosophies.
Elaine Wherry is co-founder and VP of Products at Meebo. Originally a classically-trained violinist, Elaine graduated from Stanford University with a degree in Symbolic Systems with a concentration in Human-Computer Interaction. After graduating, she became the manager of Usability and Design at Synaptics. She co-founded Meebo.com in 2005 with two good friends, Seth Sternberg and Sandy Jen. Initially, she wrote Meebo's JavaScript framework and went on to build and oversee Meebo's web, user experience, and product management teams. Today, Meebo has approximately 40 million unique users in the United States and nearly 100 million unique users worldwide, according to Quantcast.
Scott MacKenzie at BayCHI: Evaluating Eye Tracking Systems for Computer Data ...BayCHI
The human eye, with the assistance of an eye tracking apparatus, may serve as an input controller to a computer system. Much like point-select operations with a mouse, the eye can "look-select", and thereby activate items such as buttons, icons, links, or text. Evaluating the eye working in concert with an eye tracking system requires a methodology that uniquely addresses the characteristics of both the eye and the eye tracking apparatus. Among the interactions considered are eye typing and mouse emulation. Eye typing involves using the eye to interact with an on-screen keyboard to generate text messages. Mouse emulation involves using the eye for conventional point-select operations in a graphical user interface. In this case, the methodologies for evaluating pointing devices (e.g., Fitts' law and ISO 9241-9) are applicable but must be tailored to the unique characteristics of the eye, such as saccadic movement. This presentation surveys and reviews these and other issues in evaluating eye-tracking systems for computer input.
Scott MacKenzie is associate professor of Computer Science and Engineering at York University, Toronto, Canada. His research is in human-computer interaction with an emphasis on human performance measurement and modeling, experimental methods and evaluation, interaction devices and techniques, alphanumeric entry, language modeling, and mobile computing. He has more than 100 peer-reviewed publications in the field of Human-Computer Interaction, including more than 30 from the ACM's annual SIGCHI conference. He has given numerous invited talks over the past 20 years.
Juliette Melton at BayCHI: Real World Remote ResearchBayCHI
Remote research can raise the quality and lower the costs of your user research efforts; using a combination of surveys, video, screensharing, and phone, you can connect with a much broader range of users than you could using traditional lab-based usability tests, while using resources more efficiently than you would doing contextual research. In this workshop-style talk, Juliette Melton will cover recruiting sources, technology tools, and caveats you might not have thought of, including managing time zones and participant distraction. We will also address pros and cons of increasingly popular non-scripted research services.
Conrad Albrecht-Buehler at BayCHI: Heed or: How I Learned to Stop Monitoring ...BayCHI
http://www.baychi.org/calendar/20100112/#2
Technology users are technology observers as well, monitoring for problems or opportunities that might arise. Designing interfaces to support the monitoring of technology presents unique challenges, like detecting situations and knowing how and when to respond, coping with a changing operating environment, and the changing knowledge of the observer.
Conrad describes "Heed," a scale and framework to help observers of a system evaluate which situations need scrutiny and when. He gives an example heed-based interface that encourages the development of situation awareness. Learn how the framework and interface can be applied in three different scenarios: server performance, a business's finances, and user experience in a community forum.
Conrad Albrecht-Buehler at BayCHI: Heed or: How I Learned to Stop Monitoring ...BayCHI
http://www.baychi.org/calendar/20100112/#2
Technology users are technology observers as well, monitoring for problems or opportunities that might arise. Designing interfaces to support the monitoring of technology presents unique challenges, like detecting situations and knowing how and when to respond, coping with a changing operating environment, and the changing knowledge of the observer.
Conrad describes "Heed," a scale and framework to help observers of a system evaluate which situations need scrutiny and when. He gives an example heed-based interface that encourages the development of situation awareness. Learn how the framework and interface can be applied in three different scenarios: server performance, a business's finances, and user experience in a community forum.
Joy Mountford at BayCHI: Visualizations of Our Collective LivesBayCHI
The lines between art, design, and information are dissolving as we experience new places and objects. Consider, for example, the organic flow of air traffic over North America at daybreak, the bursts of search query memes spreading around the globe, and the pointillist surge of mobile phone usage on New Year's Eve. Using the new techniques of generative data visualization, a new generation of artist/designers/engineer/scientists are creating gorgeous, dynamic experiences driven by massive sets of data about our own lives. Their work comes to life in architectural spaces, on walls of wood and metal and light and shimmering glass clouds suspended overhead. Of course it must be touched to be appreciated and engaged with, simple gestures launch a thousand images and possibilities. Many of these projects have received international recognition. They are primarily 3D applications that can run in real time, but really can only be appreciated by watching them, as movies. These data movies aim to make information easier to understand while being enjoyable to watch. Surprising insights surface through looking at our 'data life' in new ways, and may compel us to design in different, even better ways.
For those who couldn’t attend Wikimania, the annual international Wikimedia conference, this panel of top contributors to the wiki community reviews some of the latest developments, lessons learned, and what to expect from Wikimedia in the future.
Adina Levin of SocialText leads a panel that includes Wikimedia executives and other noted wiki experts as they share highlights from Wikimania 2009. The panelists discuss a project that would allow Wikimedia to be more usable for contributers, opportunities to help Wikimedia move forward, and the latest wiki trends.
Yahoo!'s Micah Alpern describes the culture of Wikimania. Sue Gardner, Wikimedia's executive director, covers the foundations priorities and projects. Ed Chi of PARC summarizes his much-discussed research on the slowing growth of Wikipedia, with data, models, and possible explanations. Naoko Komura shows off the achievements of Wikimedia's Usability Project and describes its future plans. Jack Herrick of wikiHow describes his company's efforts to increase contributions to wikis.
The broad wiki community is strong, productive, and inventive, and our panelists are a few of the people who help make it a success. Whether you use wikis for reference, contribute to wikis at work, use other kinds of user-contributed media, or participate in open-source communities, you'll learn a lot from these experts.
Taming Complexity and Sparking Innovation Through Ideation and Design ThinkingBayCHI
Gayle Curtis, Design Consultant at BayCHI, December 8, 2009: A design thinking approach to product development gives us a place to start and a way to proceed with problems that are tricky and ill-defined. It can help tame their complexity and uncover innovative solutions. At the heart of this approach is ideation, the capacity for generating ideas and entertaining alternatives, which we most often practice in brainstorming sessions. In this talk we will look at the background, values and techniques of brainstorming and how to structure effective brainstorm sessions. We will also look at the ways group brainstorms can enhance team performance and serve as the sparkplug for an innovation pipeline.
Aiming for Innovation: Living Design in a Business WorldBayCHI
Brynn Evans and Krista Sanders at BayCHI, December 8, 2009: Design thinking and how it relates to software product development in general and HCI design in particular. The values and methods of strategic ideation and see how they can be applied in various real life/real work situations.
"Well, we did all this research ... now what?"BayCHI
Steve Portigal at BayCHI, June 9, 2009: One of the most persistent factors limiting the impact of user research in business is that research projects often stop with a cataloging findings and implications rather than generating opportunities that directly enable the findings. As designers increasingly become involved in using contextual research to inform their design work, they may find themselves holding onto a trove of raw data but with little awareness of how to turn it into design.
Steve introduces a framework for synthesizing raw data into insights, and then creatively using those insights to develop a range of business concepts.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
6. Selling remote
research...
• Ease of recruiting
• Recruiting quality
• Participant’s real environment
• No limit to the number of observers
• If real-time recruiting, using actual
tasks
7. ... but there are
some caveats
• Limited to participants with fast internet
access
• Lots of opportunities for tech failure
• Can’t see participant faces
8. ... but there are
some caveats
• Timezones
• Languages
• Doesn’t work for mobile
• Secret works in process
• Consent for minors
9. Go remote if:
• You can share what you’re studying
• You don’t have easy access to your
target users
• You’re not focusing on mobile research
• You’re not working with minors
10. Exercise
• What big questions is your organization
facing?
• How are you addressing those big
questions?
11. How to do remote research
flickr.com/62327186@N00
18. Recruiting
• House ads
• Event websites
• Customer lists
• Recruiting agencies
• Twitter
• Mechanical Turk
19. Scheduling
• Survey to collect information
• Ask for: name, age, internet access, willing
to install plug-in, time zone, email address,
phone number
• Email back with confirmation, proposed
times
• Information you can refer back to on the
phone
20. Audio
• Easiest: call landline or mobile via
Skype
• Skype-to-Skype quality isn’t great
• Record on your computer
• Use a good quality headset!
• Better quality: use patch to record your
landline
21. Screen Sharing
• WebEx
• Adobe Connect (don’t need Pro
version)
• GoToMeeting
• LiveLook
• Try whatever your company already
has!
23. Moderation
• Introduce yourself and remind them of
the email you sent
• Help the participant install whatever
plug-in they need to use the screen
sharing software
• Get approval to record
24. Moderation
• “It's a little weird doing this and not
being able to see each other! Could
you just tell me a bit about yourself?
Where you live, how old you are, and
the kind of work that you do?”
25. Moderation
• “We’re testing the website, not you”
• Make it clear that you’re listening
• Stay focused and comfortable
• Respect participant’s time
• Let your colleagues know that you’re in
a testing session
26. Pro Tips
• Keep a timer in the recording frame
• Include your notes in the recording
frame
• Edit video to make a “best of” montage
• Give yourself plenty of set up time!
27. Dealing with tech
failure
• Be apologetic
• Reschedule, if possible
• Increase the incentive amount
• Sometimes it just won't work
28. Non-scheduled &
moderated
• Pro: Get real users of your site engaged
in authentic tasks
• Pro: Reduced recruiting time
• Con: Requires access to code
• Con: Need lots of site traffic
29. Ethnio
• Live recruiting tool from Bolt | Peters
• ethnio.com
• (Also check out their book Remote
Research)
30. Non-scheduled &
non-moderated
• Pro: Get real users of your site engaged
in authentic tasks
• Pro: Reduced recruiting time
• Con: No control over moderation
sessions
• Con: Can’t adjust sessions on the fly
34. Lumos Labs
• Goal: Understand customer behavior
related to daily game playing
• Participants: Current customers
• Recruiting: Twitter, email newsletter,
blog
• Why remote: User diversity, ease of
recruiting
35.
36. LendAround
• Goal: Interviews with potential
customers as formative research
• Audio only
• Recruiting: Mechanical Turk
• Why remote: Easier to reach very
specific user types
38. Exercise
• Would remote research be useful for
your organization?
• Is there a project that you know about
that would benefit from a remote
component?